Millennium Hotel Durham

Hotels
•
Millennium Hotels
6.8 (1433 reviews)
2800 Campus Walk Avenue , Durham , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Cons:
Poor cleanliness
Slow service
Overpriced

Categories

Cleanliness
5.63
The first room had trash on the floor and a broken toilet paper holder, suggesting poor cleanliness.
Service
8.1
Mixed reviews about service being slow and unhelpful at times, but some guests may have experienced standard service.
Location
8.64
Highlighted as a positive aspect; the location was convenient.
Room Quality
6.59
Some issues reported with room facilities, but some guests found the rooms clean.
Amenities
5.62
Amenities like the pool were not available as expected, causing disappointment.
Value for Money
6.58
Guests felt the hotel was overpriced for the value received.
Food and Beverage
6.63
Breakfast pricing was inconsistent with advertisements, leading to frustration.
Overall Experience
6.6
Overall sentiment indicates dissatisfaction with various aspects, leading to a negative experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:44

Property Description

Convenient Location near Duke University
Millennium Durham is just a 5-minute drive from Duke University, making it an ideal choice for visitors to the campus.

Luxurious Amenities
Guests can unwind in the indoor pool or stay connected with free WiFi. The spacious rooms feature a large work desk, coffee maker, and flat-screen cable TVs for entertainment.

Impressive Event Spaces
With 16,000 square feet of event and meeting space, including two ballrooms and eight conference suites, Millennium Hotel is perfect for hosting gatherings of any size.

Book your stay at Millennium Durham for a comfortable and convenient experience near Duke University and top Durham attractions.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional chargesGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RDU

Location

Guest Reviews

6.8
Based on 1433 reviews
Cleanliness: 5.63
Service: 8.1
Location: 8.64
Room Quality: 6.59
Amenities: 5.62
Value for Money: 6.58
Food and Beverage: 6.63
Overall Experience: 6.6
H
Holland • solo_traveller • us
3
2026-08-06 • via Nuitee
D
D_1979 • solo_traveller • it
1
2026-08-05 • via Nuitee
M
Mcfalls • solo_traveller • us
7
2026-08-02 • via Nuitee
E
epS5430BI • Family
2
Just don’t do it!
Pros:

Room was hot and stuffy when we entered and took over 24 hours to cool down. Old hotel and it needs serious maintenance. Cockroach on the floor in the room, no room service (prob because we were located way in the back and no one came), no towel or toilet paper refresh and we ran out of toilet paper. I had to drive to front desk for towels first day and toilet paper the second day. There was some large group there the first two nights and I feel like they were serviced and not us. The third night there was lots of screaming outside our room and police there as well with flashing lights. Room was so dirty like nothing gets wiped down (furniture, doors, walls etc). I hope to never stay at a Millenium Hotel again.

2026-07-26 • via Tripadvisor
G
G9718GUteresaw • Family
2
DO NOT book here!!!!!
Pros:

I booked a week in advance and did the pre check in they texted me to do. I get to the hotel and she tells me they do not have a room for me. I could get on a waiting list and it already had 10 people on it. They’d already screwed over 10 at least before me! Then she offered to cancel the reservation for free! This place has some nerve. We had just traveled from Dallas TX now I’m scrambling to find a place to stay.
DO NOT ATTEMPT !!! It will mess up your day!

2026-07-25 • via Tripadvisor
D
Dariusz • family_with_children • pl
6
Pros:

The staff was great.

Cons:

The breakfast was too limited as it comes to healthy options.

2026-07-25 • via Nuitee
M
Marsh • family_with_children • us
1
2026-07-24 • via Nuitee
L
Li • couple • us
8
2026-07-20 • via Nuitee
L
Linda Speight • couple • us
10
2026-07-20 • via Nuitee
T
Thomas • couple • us
7
2026-07-19 • via Nuitee
T
Twilana • couple • us
3
Not everyone but a few made my stay very uncomfortable
Pros:

it was close to my job

Cons:

the front desk staff they were so rude and made my family feel uncomfortable and welcomed the lady with the red hair told us we didn’t have a reservation even though i booked online and the original lady from that morning took my deposit and confirmed my reservation I told her i had to be at work at check so can my husband come and get the keys she said yes that’s fine and she was very sweet. the red haired lady embarrassed him and told him he was looking for a free room even though our room was booked already so i had to leave work just to walk in and over hear them talking about my reservations and she tried to get my to pay another deposit so i had to show proof that i’ve already paid. When i finally got my room it was dirty and someone else’s belongings were still in the room so we had to wait until they cleaned it . I had to stay for a few nights because i was on a business trip and my stay in town was extended and as i’m typing it still haven’t received my deposit back

2026-07-17 • via Nuitee
A
Angela • solo_traveller • us
10
2026-07-17 • via Nuitee
A
Ashley • couple • us
9
2026-07-14 • via Nuitee
T
Tara • couple • us
5
Overall not happy with service. I tried to take alittle mashed up oatmeal and eggs to my room to feed my daughter in pri
Pros:

Pool

Cons:

Saw a roach on the coffee table.

2026-07-13 • via Nuitee
V
Victoria • couple • us
7
Cons:

Smelled of marijuana inside and definitely in the parking lot. My reservation was breakfast included and booked 2 rooms with 2 rooms each and they indicated that meant 2 people so one of our party was expected to pay additional fee for breakfast.

2026-07-10 • via Nuitee
A
Annora • solo_traveller • us
7
I had an overnight stay. I plan to stay at this hotel the next time I’m in town.
Pros:

All areas were clean.

Cons:

I wished breakfast hours were an hour longer.

2026-07-10 • via Nuitee
N
Nazahah • couple • us
8
Overall I enjoyed my stay there
Pros:

The hotel was nice I enjoyed the accommodations.

Cons:

The hot tub was broke most of the stay so I only got to enjoy one day in there. The breakfast staff is vey rude and half of the reception were rude. I order an early check in at 10 ahead of time and got approved but still wasn’t checked in until about 11:45

2026-07-08 • via Nuitee
O
ok437 • Business • Miami, Florida
10
Pleasant second stay
Pros:

This is the second time that I am staying in this hotel. It is tranquil, clean, very reasonably priced, located just near Duke campus and hospital, and restaurants, with competent and friendly staff. Both times, the staff allowed early checkin without extra changes. During my stays, the staff did their best to quickly address any needs or issues, and particularly I was very pleased that one of the staff, Cecilia, was able to smoothly organize my stays between several consecutive reservations booked with different services and overall provided the most helpful and thoughtful service.

2026-07-06 • via Tripadvisor
R
regena • couple • us
8
2026-07-06 • via Nuitee
N
Nicole • couple • us
10
2026-07-06 • via Nuitee