Millennium Hotel Durham

Hotels
•
Millennium Hotels
6.8 (1443 reviews)
2800 Campus Walk Avenue , Durham , US
+1 919-383-8575

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Cons:
Poor cleanliness
Slow service
Overpriced

Categories

Cleanliness
5.63
The first room had trash on the floor and a broken toilet paper holder, suggesting poor cleanliness.
Service
8.1
Mixed reviews about service being slow and unhelpful at times, but some guests may have experienced standard service.
Location
8.64
Highlighted as a positive aspect; the location was convenient.
Room Quality
6.59
Some issues reported with room facilities, but some guests found the rooms clean.
Amenities
5.62
Amenities like the pool were not available as expected, causing disappointment.
Value for Money
6.58
Guests felt the hotel was overpriced for the value received.
Food and Beverage
6.63
Breakfast pricing was inconsistent with advertisements, leading to frustration.
Overall Experience
6.6
Overall sentiment indicates dissatisfaction with various aspects, leading to a negative experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:44

Property Description

Convenient Location near Duke University
Millennium Durham is just a 5-minute drive from Duke University, making it an ideal choice for visitors to the campus.

Luxurious Amenities
Guests can unwind in the indoor pool or stay connected with free WiFi. The spacious rooms feature a large work desk, coffee maker, and flat-screen cable TVs for entertainment.

Impressive Event Spaces
With 16,000 square feet of event and meeting space, including two ballrooms and eight conference suites, Millennium Hotel is perfect for hosting gatherings of any size.

Book your stay at Millennium Durham for a comfortable and convenient experience near Duke University and top Durham attractions.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional chargesGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RDU

Location

Guest Reviews

6.8
Based on 1443 reviews
Cleanliness: 5.63
Service: 8.1
Location: 8.64
Room Quality: 6.59
Amenities: 5.62
Value for Money: 6.58
Food and Beverage: 6.63
Overall Experience: 6.6
F
Fernando • solo_traveller • co
10
2026-10-24 • via Nuitee
E
eric • solo_traveller • us
5
Pros:

Price

Cons:

Phone service sucked

2026-10-23 • via Nuitee
O
Oksana • couple • us
6
2026-10-22 • via Nuitee
W
Waleed • family_with_children • de
7
Pros:

Large room
Comfortable bed

Cons:

Main elevator not functioning
Bathroom door does not have a lock and door slides open all the time

2026-10-22 • via Nuitee
P
Parsons • solo_traveller • us
5
Ants
Pros:

...

Cons:

The breakfast was pretty gross; soggy potatoes and slimy eggs. The other offerings were fine. The bigger issue was that my initial room was infested with ants. Not a few, but like TONS. They seemed localized on the desk (I think they were living in the lamp) but by the time I discovered this I had been gone for several hours and they were all over and INSIDE my electronics. 🤬🤮 To their credit, the second room did not have this problem. It's also a maze, which isn't helped by the fact that the main elevator is down. Morning desk service was nice, but the night gentleman gave me the wrong key and forgot my breakfast ticket when I checked in. This place has the potential to be better, but they def have some maintenance issues to be seen to.

2026-10-21 • via Nuitee
S
soledad • family_with_children • us
10
Pros:

The breakfast was excellent the attention as well.
Good location ,it is near to duke university.

Cons:

The elevator was out of service for majority of my stay

2026-10-20 • via Nuitee
S
Starnes • solo_traveller • us
10
Pros:

I loved the walk-in shower

Cons:

Not enough towels

2026-10-20 • via Nuitee
J
Jason • couple • us
8
2026-10-18 • via Nuitee
G
Gonzalez • family_with_children • us
10
2026-10-16 • via Nuitee
B
Br • solo_traveller • us
5
Frustration
Pros:

I thought I got stung by a mosquito but over last couple of days the bumps got bigger. I stayed in room 394 it needs to be checked for spiders bed bugs or other insects.

Cons:

No bitting bugs

2026-10-15 • via Nuitee
A
Angela • solo_traveller • ar
8
2026-10-13 • via Nuitee
S
Susan • solo_traveller • us
8
2026-10-10 • via Nuitee
S
Scott • solo_traveller • us
1
Not happy with my reservation
Pros:

I like the location, the facilities were amazing.

Cons:

I didn't like the fact that I was there for my 35th anniversary with my wife and reserved a room 2 months in advance for a king size bed. When we got there, I was told the only thing they had was two queens. Now if I'm not mistaken a reservation means they hold that room for you for that date. It started my entire weekend with my wife off on the wrong foot. I was not happy and if the word anniversary means anything to anybody you would understand why I did not want two queen size beds.

2026-09-19 • via Nuitee
M
Michael • couple • us
1
2026-09-18 • via Nuitee
C
crystal • solo_traveller • us
1
This hotel let's in the wrong kind of customers
Pros:

Not much.

Cons:

The staff was rude at check in. The room we received just happened to be next door to a couple that was sharing their sexual experience and their music at different times. It was very disgusting. I tried calling the front desk and no one would answer. I had to get dressed and go to the front desk at 1am. I found a security guard there and let them know about the loud noises. I'm not sure what the security guard did, but the music stopped. The problem was then the sexual antics started up again. It went on until about 6am when the next thing we heard very clearly was the women got herself locked out and was beating on the door while yelling for whomever was still in the room for about 30 minutes. This was a horrible experience. I don't know what kind of hotel they are running, but it seems like they are letting in the wrong sort of customers.
Another issue was trying to get a hair dryer when I realize there wasn't one in our room. I called the front desk and they said they didn't have them if it wasn't in the room. I went to housekeeper in the hallway and she said the same thing. I looked behind her in the room she was serving and seen a bag that looked like a blow dryer bag, I asked her what it was a she was shocked and didn't know what to say. I asked if I could use it and she reluctantly gave it to me. What a joke, a hotel that doesn't have enough blow dryers and making up excuses.

2026-09-14 • via Nuitee
T
Timothy • extended_group • us
10
2026-09-12 • via Nuitee
N
Nachele • family_with_children • us
6
The amount of our families paid to stay did not match the quality of the hotel.
Pros:

The coffee was made fresh and hot.

Cons:

There was a roach in the corner of the breakfast room. The food was not flavored.

2026-09-05 • via Nuitee
N
Nick • solo_traveller • us
7
Worth the money and definitely one of the better not super expensive hotels in Durham.
Pros:

Absolutely some of the best hotel staff I have ever dealt with. From the housekeepers to the men and women at the front desk to security, all phenomenal. Pool was a perfect temp and clean, and the hot tub was hot and clean. Second hotel room was very clean . (No cockroaches like other hotels in Durham) first room had some mold around the light switch in the bathroom. But other than that I am very pleased. And again I cannot say enough good things about the hotel staff. 💯 amazing staff

2026-09-05 • via Nuitee
B
Best • solo_traveller • us
5
2026-09-04 • via Nuitee
L
Lukáš • couple • cz
6
2026-08-24 • via Nuitee