Facilities

Full-service spa
Free beach cabanas
Fitness facilities
Firepit
Arcade/game room
Comprehensive recycling policy
No single-use plastic stirrers
Boat tours on site
Parasailing on site
Free WiFi
See all facilities

Review Highlights

Pros:
Great service
Beautiful hotel
Excellent food
Cons:
Renovation work
Cleanliness issues

Categories

Cleanliness
8.03
Frustration with the beach renovation and cleanliness issues.
Service
10
Staff were incredibly accommodating and friendly.
Location
9
Convenient location, though affected by beach construction.
Room Quality
9.54
Spacious and comfortable room with clean bedding.
Amenities
9.49
Activities like Quad biking were highly recommended.
Value for Money
8.52
Good value but impacted by renovation dissatisfaction.
Food and Beverage
9.48
Breakfast buffet had a great variety and was excellent.
Overall Experience
9.53
Despite some issues, most reviews expressed a great overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:25

Property Description

Luxurious Spa and Pool Facilities Enjoy indulgent massages and facials at the full-service spa, and then unwind by one of the 6 outdoor swimming pools or the private beach.

Culinary Delights Delight your taste buds at one of the 8 restaurants, offering international cuisine, or opt for 24-hour room service. Don't miss the chance to sip on a drink at the 2 bars/lounges or 2 poolside bars.

Convenient Amenities and Services Stay connected with complimentary wireless internet, make use of the business center, and enjoy other amenities such as the arcade/game room and concierge services. Plus, the hotel offers complimentary shuttle service to the cruise ship terminal.

Book a luxurious escape at The Ritz-Carlton, Dubai for an unforgettable stay in the heart of Dubai!

Important information:

  • Pool access available from 9:00 AM to 6:30 PM.
  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

Location

Guest Reviews

9.2
Based on 121 reviews
Cleanliness: 8.03
Service: 10
Location: 9
Room Quality: 9.54
Amenities: 9.49
Value for Money: 8.52
Food and Beverage: 9.48
Overall Experience: 9.53
P
Paul
10
Excellent Trip (with caveat)
Pros:

This is a tricky review. I stayed at the Ritz-Carlton from 19-24th Sept 2025. On arrival I was told there was renovation work on the beach by the Dubai Government and it was short notice. That may be true but I’m certain they had enough notice to inform me ahead of time but I suspect they didn’t because they knew it would be off-putting so they waited until I arrived. I heard them telling the same thing to guests checking in on the 24th and the work had been going on many days already so that seems to confirm they were waiting for guests to arrive before informing them. This was my first visit to the Ritz-Carlton and I’d been looking forward to it for months. Sadly the renovation work on the beach had significant impact to my enjoyment of the holiday. It’s was essentially a construction site on the beach with barriers separating sun loungers and sea and guests having to walk through a small gap and across large tyre tracks to get to the sea. Sections of the beach were restricted with the parts that were open not in the best condition with a white scum on the service and some debris and plastic. I’ve no doubt this is temporary due to the ongoing work but it was still very frustrating and disappointing. I feel bad for the Ritz-Carlton as it is the Government and not RC’s fault but when you’re paying a good amount of money for a 5 star holiday it left me feeling deflated.

I’d stayed at the Waldorf Astoria the week before so was able to compare both hotels. On my first night at

2025-09-25 • via Nuitee
V
Virginia
10
Pros:

Staff were incredibly accommodating. Pools and grounds are perfect.

2025-09-20 • via Nuitee
D
Daina
10
Pros:

Service and quality

2025-09-13 • via Nuitee
I
Isabella • partner
10
Pros:

Amazing! This place exceeded excellence, highly recommend.

2025-08-23 • via Nuitee
C
cynthia
10
Pros:

This hotel is beautiful. They have alot of staff to help with your baggage or if you need transportation. They also have security. This made me feel safe. The front desk reception was very friendly especially Suman. I thoroughly enjoyed my room. It was spacious and the bed and bedding was very clean and comfortable. I thoroughly enjoyed my stay there. Also please check out the activities especially the Quad bike ride in the dunes in the desert. I give my vacation in Dubai a 10

2025-08-22 • via Nuitee
A
Anthony • partner
10
Pros:

I recommend the Ritz Carlton to anyone who enjoys excellence. Cheers

2025-08-17 • via Nuitee
R
Roya • friends
10
Pros:

Nice hotel and great for swimming.

2025-08-16 • via Nuitee
O
Omichi • family
10
Pros:

The hotel staff provided excellent service and making our stay extremely comfortable. The location is also very convenient. We will definitely stay here again next time.

2025-08-15 • via Nuitee
E
Elias • partner
10
Pros:

We had a wonderful stay at The Ritz-Carlton, Dubai. The staff were incredibly kind, helpful, and made us feel truly welcome throughout our stay. Breakfast buffet was amazing with a great variety, and the spa was relaxing and top-quality. Overall, a fantastic experience.. especially thanks to the amazing staff!

2025-07-30 • via Nuitee
J
judy L • partner
10
Pros:

Staff made the experience extra enjoyable

2025-07-27 • via Nuitee
W
WASIM • family_with_children
10
Pros:

Great experience!

2025-07-15 • via Nuitee
P
Pedro
10
Pros:

The best among the best. My wife and I had the most amazing experience during our stay in this hotel. All the personnel without exception was amazing, kind and very professional. They really know what service is about. My wife and I receive the most beautiful welcome and during our stay we felt like at home due to the kindness and hospitality of the staff. The in-room team did an amazing job to make us feel like we were in paradise. We made a good friend, Edwin, the security person. He is an amazing person. We left with a memorable experience. Thanks to all the staff who in anyway made our stay unforgettable.

2025-07-11 • via Nuitee
K
Kimberley • family
10
Pros:

This was an amazing stay. We stayed for 13 nights and they made us feel like family. We had tears in our eyes when we were leaving, from the front desk, to the pool guys (especially Jayesh and Kamal) to the door fellas who took good care of us and our amazing room attendants! We can't say enough about this property and their employees!

2025-07-10 • via Nuitee
P
pritpal • partner
10
Pros:

Absolutely Brilliant hotel.

Every single staff member from the porter to the cleaners are unbelievably lovely and kind.

I would highly recommend this hotel to anyone staying on the JBR.

2025-07-09 • via Nuitee
J
Jason Joel • partner
10
Pros:

Staff was very friendly and helpful throughout the entire stay. Would highly recommend to others and would definitely stay here again.

2025-07-05 • via Nuitee
A
Amy • family
10
Pros:

The staff provided Ritz Carlton service 100% from the front desk, bell staff, restaurant, and pool . We enjoyed a couple of the onsite restaurants. The food and service were all excellent. The location of the hotel was beautiful and very walkable. We enjoyed our stay very much and would stay again if we ever visit Dubai again!

2025-06-25 • via Nuitee
M
Mario • family
10
Pros:

Location, Staff and facilities, simply excellent.

2025-06-14 • via Nuitee
K
Karin • partner
10
Pros:

Not a high rise building which meant every facility was nearby our room and was easy to get to. Although the hotel rooms were slightly outdated, it will not prevent my return next year.

2025-06-11 • via Nuitee
J
Jerry • partner
10
Pros:

Our stay at the hotel was perfect

2025-06-02 • via Nuitee
P
Peter
10
Pros:

One of the best places in Middle East.

2025-04-19 • via Nuitee