Hotel Topeka at City Center

Hotels
7.7 (437 reviews)
1717 Southwest Topeka Boulevard , Topeka , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Shallow end
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Clean rooms
Nice people
Good location
Cons:
Inadequate amenities
Poor maintenance
Check-in issues

Categories

Cleanliness
7.16
Mixed reviews regarding cleanliness; some rooms were clean, but others had issues (e.g., strong smoke smell).
Service
8.13
Staff were noted as nice even in frustrating circumstances, with positive mentions of certain staff members.
Location
8.67
Conveyed as a nice location, but some reports of difficulty finding the entrance.
Room Quality
7.12
Reports of problems like lack of AC, hot water issues, and room upgrades needed.
Amenities
7.65
Amenities mentioned were mostly seen as lacking, especially in the context of what should be available for a hotel of this standard.
Value for Money
8.11
General perception of reasonable prices, although several reviews indicated issues with various room standards.
Food and Beverage
7.16
Mixed feelings about breakfast not being included, with specific notes on it being overpriced.
Overall Experience
7.63
Some reviewers had positive experiences but were marred by several notable issues during their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:23

Property Description

Indulge in Comfort and Convenience

Relaxation at Your Fingertips
Enjoy the indoor pool, hot tub, and complimentary WiFi during your stay at Capitol Plaza Hotel Topeka. Unwind in the comfort of your room equipped with cable TV and coffee-making facilities.

Delightful Dining Experience
Savor delicious meals at Falling Water Grille, set in a serene atrium with soothing music. Whether it's breakfast, lunch, or dinner, this on-site restaurant offers a delightful dining experience.

Explore Topeka's Attractions
Conveniently located near Expocentre and Topeka city center, Capitol Plaza Hotel Topeka is the perfect base to explore the area. Visit the nearby Kansas State Capitol Building and Children's Discovery Center for a memorable experience.

Book your stay now at Capitol Plaza Hotel Topeka for a perfect blend of comfort, convenience, and hospitality.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCI

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 12 years old and over stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 437 reviews
Cleanliness: 7.16
Service: 8.13
Location: 8.67
Room Quality: 7.12
Amenities: 7.65
Value for Money: 8.11
Food and Beverage: 7.16
Overall Experience: 7.63
G
GLINDA solo_traveller us
10
My New hang out spot. I came up for the Renaissance Festival in Bonner Springs
Pros:

The whole ambience.

Cons:

It will need a few upgrades or TLC once the new owners purchase it.

2025-10-15 via Nuitee
L
Loriann couple us
8
Pros:

Nice ambiance. Breakfast was nice.

Cons:

Signage for this facility is poor. We had a hard time finding the entrance.

2025-10-07 via Nuitee
G
Grace family_with_children
10
Pros:

No hot tub and the indoor pool was cold. Breakfast was over priced.

2025-10-06 via Nuitee
F
Frank
6
Pros:

Took 3-4 minutes for anyone to come to the desk when I arrive. Property appears run down.

2025-10-03 via Nuitee
M
Mark
8
Pros:

A generally nice hotel, with a slow drain in the tub.

2025-10-02 via Nuitee
S
Sam friends
2
Pros:

No ac or hot water in 1 room. 2nd room had leak on lower level and had to be moved to a 3rd room.

2025-10-01 via Nuitee
A
Alyssa
10
Pros:

The room was clean and well kept. The toilet seat was strangely warm as the tank seemed to fill with hot water.

2025-09-30 via Nuitee
M
Melissa
10
Pros:

Reasonable price, great place to stay

2025-09-29 via Nuitee
M
Melissa family_with_children
8
Pros:

Getting worn and needs updated but still nice location and nice hotel. Breakfast should be included.

2025-09-29 via Nuitee
H
Heidi Elaine
6
Pros:

Bathrooms need attention. Rust all over the tub, shower does not have good water pressure

2025-09-29 via Nuitee
N
NORMA family
6
Pros:

Good location relative to Washburn U. The property is showing signs of age and lack of maintenance. BUT we felt safe

2025-09-28 via Nuitee
J
Jennifer family
10
Pros:

Impressed with cleanliness and it was a very nice property. Good option also for proximity to Lawrence.

2025-09-28 via Nuitee
L
Leslie
6
Pros:

The shower faucet was not attached very well and you could not adjust the shower. 2 towels and one wash clothe for 4 people to a room when we checked in no one told you anything where your room was or .the pool or if you get breakfast ect terrible check in service

2025-09-28 via Nuitee
S
Sam family
2
Pros:

We’ve been here for 2 nights so far and on our third room.
First room had no ac and no hot water.. shower was broke. Got a new room.
They called the next morning saying we had to move again because of some leak issue that was on the lower levels. There was water in the office.
They couldn’t comp us anything because I went thru Expedia. (Third party)
Scared to even unpack again…
Staff was nice even when I got irritated. I just want to relax

2025-09-28 via Nuitee
S
Stephanie partner
2
Pros:

Came from hospital from a surgery that I had to stay in town for just in case. Didn’t have my requests in the system and the restaurant is closed and that’s part of why I picked the place due to trying to recover from surgery and not being able to go out to eat.
When I said something to the receptionist about these issues, the response was “Well. You booked on a third-party site.” Made it to the room which smelled extremely strong like cigarette smoke. And the king size bed literally had 3 tiny pillows set up on half the bed. I literally sat and sobbed.

2025-09-24 via Nuitee
M
Marty family_with_children
10
Pros:

Nice place

2025-09-21 via Nuitee
A
Allen
8
Pros:

Steven in the food service is awesome. He is one hard working guy.

2025-09-21 via Nuitee
S
Stephen
10
Quiet n clean
Pros:

Been great people. Stayed 2.5wks since sold my house. Pet friendly. Done well the whole time there

2025-09-18 via Nuitee
G
guerrero solo_traveller us
8
2025-09-09 via Nuitee
A
Angela couple us
10
2025-09-07 via Nuitee