Super 8 by Wyndham Summersville - New River National Park

Hotels
•
Super 8
7.4 (357 reviews)
306 Merchants Walk , Summersville , US
+1 304-209-6218

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Very convenient location (near highway, gas station, Walmart, meetings)
Several mentions of friendly/front-desk staff
Coffee always available
Some guests reported clean rooms
Affordable / good for budget travelers
Breakfast available (though mixed opinions)
Cons:
Dirty rooms, pet odor and mold smell reported
Beds described as very firm and uncomfortable
Limited breakfast options (waffles/oatmeal, light offerings)
Unresponsive phone/AI and refund/lost-and-found issues
Guests smoking near lobby/back door causing smoke in hallways
No elevator, inconsistent housekeeping (no weekend service)
Pet policy confusion resulting in denied check-in for at least one guest
Occasional room readiness delays and bathroom plumbing issues

Categories

Cleanliness
4.5
Multiple reviews mention dirty rooms, pet odor, mold smell and a filthy bathroom; cleanliness is a notable concern.
Service
8.5
Mixed: several mentions of friendly, helpful front-desk staff, but also repeated complaints about unresponsive phone/AI, lost & found and refund handling.
Location
10
Consistently praised—convenient to highway, gas station, Walmart and meeting locations; location is a clear strength.
Room Quality
4.5
Rooms sometimes unclean and many guests report very firm/uncomfortable beds, odors and HVAC/mold issues affecting comfort.
Amenities
6.5
Basic amenities: breakfast offered but limited, no elevator noted, no gym and weekend housekeeping inconsistencies mentioned.
Value for Money
9.5
Described as a very budget option; guests note it is cheap and predictable for the price ('you get what you pay for').
Food and Beverage
6.7
Breakfast reception is mixed—some praise a nice breakfast/coffee availability, while others find offerings light or limited (waffles/oatmeal only).
Overall Experience
9
Mixed overall: strong location and some friendly staff offset by cleanliness, bed comfort and service/phone issues; overall stay seen as acceptable for budget travelers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:09

Property Description

Welcome to Super 8 by Wyndham Summersville!

Convenient Amenities: Enjoy air-conditioned rooms with free WiFi, each featuring a private bathroom. Benefit from a 24-hour front desk and an ATM for your convenience.

Entertainment and Safety: Relax with a TV offering cable channels in every room and store your valuables in a safety deposit box.

Added Comfort: Each room is equipped with a fridge for your convenience.

Book now for a delightful stay at Super 8 by Wyndham Summersville!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CRW

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.4
Based on 357 reviews
Cleanliness: 4.5
Service: 8.5
Location: 10
Room Quality: 4.5
Amenities: 6.5
Value for Money: 9.5
Food and Beverage: 6.7
Overall Experience: 9
B
Brenda Lee • couple • ca
5
Put more lights or at least an overhead light in room
Cons:

The room was too dark the lamps did nothing for me. I need more light in the room

2026-11-07 • via Nuitee
T
Tracy • family_with_children • ca
9
2026-11-06 • via Nuitee
M
Media • solo_traveller • ca
7
2026-11-01 • via Nuitee
T
Thomas W • family_with_children • us
1
2026-10-24 • via Nuitee
C
Chris • family_with_children • us
1
Hope you like being hung up on by AI.
Pros:

Location.

Cons:

Breakfast was just waffles and oatmeal. Place was dirty. I have been trying to call the hotel for a week since my stay about lost and found and all I get is n ai voice. When they finally say “I’ll connect you to the front desk” I’m told “no one is available to take your call.” Stay somewhere else with or without breakfast place is not worth it.

2026-10-23 • via Nuitee
P
pasquale • solo_traveller • us
1
It sucked
Pros:

I want a refund of my payment they wouldn't let me in hence the reason I did no check in. So I want a refund

Cons:

Wouldn't let me in

2026-10-19 • via Nuitee
G
Girish • family_with_children • gb
8
Pros:

Location near everything

Cons:

Not much for breakfast

2026-10-15 • via Nuitee
H
Hoenig • solo_traveller • us
8
Pros:

Very nice breakfast, warm an friendly staff

2026-10-14 • via Nuitee
B
Breanna • couple • us
5
2026-10-12 • via Nuitee
J
Jeanette • solo_traveller • us
10
The girl at the desk was very sweet.
Pros:

The location was right off of the highway and close to a gas station. The coffee was always available.

Cons:

All was good.

2026-10-10 • via Nuitee
D
Debra • couple • us
8
2026-10-10 • via Nuitee
D
Daniel • couple • us
10
Satisfied
Pros:

Locations

Cons:

Parking

2026-10-08 • via Nuitee
D
David Fila • solo_traveller • us
9
Pros:

Nice and clean

2026-09-18 • via Nuitee
J
Janine • solo_traveller • ca
10
2026-09-16 • via Nuitee
B
Baker • couple • us
8
2026-09-10 • via Nuitee
A
Angie • solo_traveller • us
10
Very clean accommodations and staff very friendly.
Pros:

Convenient to everything you could possibly need.

Cons:

Beds are a little too firm and maybe a gel mattress topper would help.

2026-09-09 • via Nuitee
P
Patricia • solo_traveller • us
6
2026-09-03 • via Nuitee
G
Gabriella • solo_traveller • hu
9
2026-08-31 • via Nuitee
L
Leydi • family_with_children • us
10
Excelente ubicación y buen trato del personal
Pros:

La ubicacion excelente

Cons:

No aplica

2026-08-25 • via Nuitee
B
Barbara • couple • us
7
2026-08-21 • via Nuitee