Hilton Garden Inn Knoxville Papermill Drive

Hotels
•
Hilton Worldwide
8.2 (125 reviews)
6200 Papermill Drive, Knoxville, Tennessee, 37919 , Knoxville , US
1-865-351-6200

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Facilities

Fitness facilities
Express check-out
Firepit
Electric car charging station
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Convenient location
Cons:
Noise from the highway

Categories

Cleanliness
8.4
Guests frequently mentioned the hotel was very clean.
Service
8.56
Staff are extremely friendly and helpful, highlighting consistent positive service experiences.
Location
8.31
The hotel is conveniently located near downtown Knoxville, but traffic noise is a minor issue.
Room Quality
8.05
Rooms described as nice with plenty of space and modern facilities.
Amenities
7.89
Includes useful amenities like a restaurant, bar, and market on site.
Value for Money
7.85
Good value considering the positives of the stay.
Food and Beverage
8.4
The presence of a restaurant and bar adds value to the stay.
Overall Experience
8.17
Overall, guests had a pleasant stay and said they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-03 22:29

Property Description

Discover the charm and convenience of Hilton Garden Inn Knoxville Papermill Drive, your ideal retreat in Bearden!

Recreational Haven
Experience relaxation and wellness with our indoor pool and a 24-hour fitness center, perfect for keeping active during your stay.

Dining Delights
Indulge your palate at the Garden Grille & Bar or grab a quick bite from our snack bar/deli. Start your day right with a satisfying continental breakfast served fresh on weekdays and weekends.

Business Ready
With 2,100 square feet of versatile meeting space, we cater to all your business needs, whether it’s a corporate event or conference. Enjoy complimentary Wi-Fi and a fully equipped business center for maximum productivity.

Book your stay now and elevate your experience in Knoxville!

Important information:

  • Pool access available from 9:00 AM to 10:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.2
Based on 125 reviews
Cleanliness: 8.4
Service: 8.56
Location: 8.31
Room Quality: 8.05
Amenities: 7.89
Value for Money: 7.85
Food and Beverage: 8.4
Overall Experience: 8.17
E
Erron • family_with_children • us
10
We had a nice, relaxing stay.
Pros:

The room was clean, beds were comfortable and the pool was warm.

Cons:

There wasn’t anything I disliked.

2026-06-17 • via Nuitee
F
Freeman • solo_traveller • us
10
Pros:

Everything about this place was absolutely amazing from the staff to the room. I was thoroughly impressed

Cons:

I have no answer for right here

2026-06-15 • via Nuitee
M
Michael • solo_traveller • us
10
Was accommodating and comfortable
Pros:

I enjoyed the breakfast, had great choices for a picky eater like myself.

Cons:

Everything was adequate for my stay. They provided everything I needed to enjoy my stay.

2026-06-11 • via Nuitee
S
Shauna • extended_group • us
8
2026-06-08 • via Nuitee
T
Tabatha • family_with_children • us
7
Overall good but poor sleep quality due to the noise coming from somewhere in the hall b
Pros:

I really liked the pool and restaurant.

Cons:

There was a noise all night long on the second floor that kept us up that was like a beeping or kettle brewing sound. Not very fun :(

2026-06-07 • via Nuitee
M
Moira • extended_group • us
10
2026-05-23 • via Nuitee
T
Tonya • couple • us
1
Car was hit in the parking. Stay at this property many times because it’s near my son’s home but it’s not worth the rude
Pros:

Location

Cons:

Staff. Michael at the front desk is friendly to your face but extremely rude on the phone. Let’s not forget about the food nazi in the dining area. Will not return!

2026-05-21 • via Nuitee
M
Mark • solo_traveller • us
10
2026-05-13 • via Nuitee
M
Marci • solo_traveller • us
10
2026-05-13 • via Nuitee
S
Sophia • couple • us
10
2026-05-09 • via Nuitee
J
Jauqita • solo_traveller • us
10
Pros:

The room was awesome and clean.

2026-05-08 • via Nuitee
M
Michele • couple • us
4
Not great.
Pros:

Clean

Cons:

No shuttle, breakfast not included and luxury prices for a less than average hotel.

2026-05-07 • via Nuitee
A
Alan • couple • za
8
Nice place to put your head down for the night.
Pros:

The property offered everything that we needed and although far from downtown it was close to the highway and access was easy.

Cons:

Ideally could be better located and night staff could be more competent.

2026-05-06 • via Nuitee
R
Robyn • solo_traveller • us
10
Enjoyed my one night stay - will definitely be back next time I’m traveling through.
Pros:

Easy access, clean room, comfortable bed & friendly staff.

Cons:

All good!

2026-05-06 • via Nuitee
F
Frankie • couple • us
10
Very nice place to stay
Pros:

Very clean

2026-05-05 • via Nuitee
D
David • couple • us
10
It was pretty great
Pros:

It was super nice and clean and the pool was not over chlorine so it was perfect

Cons:

I just think the pool hours should be 24 hours as well

2026-05-04 • via Nuitee
J
John • couple • us
9
2026-05-03 • via Nuitee
J
James • couple • us
10
Great place to stay
Pros:

Clean

2026-04-30 • via Nuitee
B
bianca • solo_traveller • us
10
A very convenient, comfortable & clean stay!
Pros:

Loved the location and the amenities (bar/restaurant/patio)

2026-04-28 • via Nuitee
Y
YALAMANCHILI • family_with_children • us
10
Pricey but clean and comfortable.
Pros:

Clean

Cons:

Breakfast not included.

2026-04-19 • via Nuitee