Super 8 by Wyndham New Castle

Hotels
•
Super 8
6.8 (178 reviews)
215 South Dupont Highway , New Castle , US

Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Lift / Elevator
Laundry
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly, accommodating staff
Comfortable beds noted by many guests
Convenient location for appointments/short stays
Good value / inexpensive option
Many guests described rooms as clean and well maintained
Cons:
Breakfast is minimal, sparse or low quality
Pillows often described as very hard or uncomfortable
Occasional reports of dirty rooms, mold on AC and stale smells
Limited amenities (no gym, few outlets); some AC reliability issues
Hotel appears dated in places

Categories

Cleanliness
6.2
Mixed reports: multiple guests call the hotel spotlessly clean and immaculate, while a minority report dirty rooms, mold on AC and a stale smell — overall slightly above average but inconsistent.
Service
8.8
Consistently praised: staff and front desk described as very friendly, accommodating and exceptionally helpful in several reviews.
Location
8
Frequently noted as convenient and well-located for appointments/DSU; not scenic but practical for short stays or business.
Room Quality
6
Beds are commonly described as comfortable, but room quality is mixed due to very hard/oversized pillows, dated decor, occasional poor AC performance and some reports of discomfort.
Amenities
5.2
Limited amenities: breakfast offerings are minimal or sparse, some report no gym and few in-room conveniences (e.g., limited outlets); AC reliability issues also affect perceived amenities.
Value for Money
7.4
Seen as a good/cheap option and good value for a short stay or last-minute booking; guests feel price is appropriate for what’s offered.
Food and Beverage
4.5
Generally criticized: breakfast repeatedly described as sparse, minimal or low quality (oatmeal, frozen waffles, limited selection).
Overall Experience
8.3
Overall stays meet basic needs: friendly staff, clean rooms for many and comfortable beds make it suitable for short trips, though inconsistencies (breakfast, pillows, occasional dirt/mold, AC) temper the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Convenient Location
Situated along Highways 13 and 40, just 2.4 miles from New Castle Airport, Super 8 New Castle offers easy access for travelers.

Comfortable Rooms
Each room at Super 8 New Castle is equipped with free Wi-Fi, a microwave, refrigerator, cable TV, and a safety deposit box, ensuring a comfortable stay.

Exceptional Services
With a 24-hour staffed front desk offering fax and copy services, along with guest laundry facilities, guests can enjoy a hassle-free experience during their stay.

Ready to experience convenience and comfort at Super 8 New Castle? Book your stay now!

Important information:

Please note that a pre-authorization will placed on your card for incidentals. This amount will change based on the room type.

There is a fee for early check-in (when available) of USD 25. Late check-out is available until 13:00 hours and the fee is USD 35.

While check in Guest must present Valid Credit Card not Debit Card for security purpose.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.8
Based on 178 reviews
Cleanliness: 6.2
Service: 8.8
Location: 8
Room Quality: 6
Amenities: 5.2
Value for Money: 7.4
Food and Beverage: 4.5
Overall Experience: 8.3
T
Theressa-Christine • couple • us
7
It was a good place that I would definitely book for a weekend getaway
Pros:

It was a nice cheaper option for a last minute one night stay

Cons:

Clean bed nice room

2026-10-25 • via Nuitee
F
Frank • solo_traveller • us
7
Cons:

Room was dirty and bed was dirty and uncomfortable

2026-10-24 • via Nuitee
A
Ahmad meesaq • solo_traveller • us
5
2026-10-22 • via Nuitee
C
Charles • couple • us
7
Good served our need
Pros:

We didn't have breakfast

2026-10-21 • via Nuitee
J
Jennifer • couple • us
8
No nonsense, accommodating staff, clean room
Pros:

Manager was exceptionally accommodating!

Cons:

It appeared that there was an infrared camera on the TV

2026-10-20 • via Nuitee
D
Deborah • couple • us
6
Facility was clean and pleasant but pillows very hard and lighting poor.
Pros:

Bed was very comfortable

Cons:

Pillows were huge and hard as a rock. Very hard to enjoy good sleep. Bathroom lighting very poor.

2026-10-17 • via Nuitee
Y
Yolanda • extended_group • us
5
I had the Perfect location to get to my appointments
Pros:

Location from DSU

Cons:

Smell was VERY old/not fresh

2026-10-13 • via Nuitee
R
Robert • solo_traveller • us
6
It did the job.
Pros:

I didn't have the breakfast there. The bed was comfortable.

Cons:

Needed a comfortable chair to sit in. The room needs more guest outlets. I only found one.

2026-10-12 • via Nuitee
M
Mary • extended_group • us
7
Decent. Bed was comfortable. Easy check in. Just note, look elsewhere for breakfast.
Pros:

Availability

Cons:

Virtually breakfast did not exist. Limited selection

2026-10-12 • via Nuitee
L
LaGuarina • couple • us
7
Cons:

Mold on ac and very hard pillows

2026-10-07 • via Nuitee
L
Lawrence • couple • us
10
2026-10-07 • via Nuitee
L
Lucia • couple • us
8
Great for sleeping and going.
Pros:

It was convenient, the staff were super nice, the bed was very comfortable and it was immaculately clean.

Cons:

If you’re vacationing, it’s not scenic and although it was clean, looked a little worn.

2026-10-07 • via Nuitee
C
Christopher • couple • us
5
Pros:

Breakfast was less than minimal

2026-10-07 • via Nuitee
L
Lazar • family_with_children • us
10
2026-09-13 • via Nuitee
K
Kristy • couple • us
10
Super clean and exceptionally friendly staff
Pros:

While the hotel is older it was spotlessly clean. The bed was comfortable with beautiful Linens and pillows. The bathroom was spotless. Both at check-in and departure the staff was very friendly and accommodating.

Cons:

As I mentioned some of the things in the hotel look a little dated like the rugs but they all appeared to me to be cleaned and my room was freshly painted with clean new curtains and beautiful bed so that's all you really need right

2026-09-08 • via Nuitee
A
Alan • family_with_children • us
8
Not new but clean and comfortable
Pros:

Location

2026-08-18 • via Nuitee
J
Jonathan • couple • ca
8
2026-08-05 • via Nuitee
A
Angabeen • solo_traveller • us
4
2026-08-04 • via Nuitee
C
clifford • solo_traveller • us
3
Pros:

Cleanliness, comfortability.

Cons:

Charged for smoking and never smoked

2026-08-02 • via Nuitee
A
Andréanne • family_with_children • ca
3
Alerte climatisation aucunement reposant, très décevant
Pros:

Chambre propre, lit confortable.

Cons:

À notre arrivée à 22h30 après un long trajet et fatigués l’air climatisé n’etait pas en fonction. Il faisait tellement chaud plus de 35 degrés dans cette chambre. A 2hrs du matin ont commençait a mettre un petit drap sur nos jambes. Nous avons même dû prendre une douche à 23h pour se rafraîchir. Nous avions encore plusieurs heures de route à faire le lendemain en plus. Donc un sommeil récupérateur était notre priorité.
Nous avons bien évidemment avisé la personne lors de notre check in et elle a dit que c’était normal. C’est le client qui devait partir l’air climatisé. Du jamais vu ! Déjà que dehors il faisait 40 degrés nous avions hâte d’être dans une chambre climatisé.
Déjeuner inclus ne devrait pas le mentionner, des gaufres décongelés et des sachets de gruau seulement. Très ordinaire!

2026-07-21 • via Nuitee