Rodeway Inn & Suites Jacksonville near Camp Lejeune

The staff was really nice but the room was covered in mold. I woke up the next morning having a hard time breathing, I was coughing so bad and I looked deeper at some things that I originally thought were just a little dirty and the whole place was crawling in mold. I originally thought it was just a dirty place and used my own cleaning supplies to make myself feel more comfortable, I figured I got what I paid for, but the mold was atrocious. That should never be okay. All of the wood was being overtaken by mold, there was mold seeping out of the back of the AC, when I turned the light lamps around they had spots of mold spores all over, and the baseboards and headboards of the beds were covered. I left as quickly as I could after I noticed and I’ve been coughing all day. I also have no idea how to contact Expedia, they make it so difficult. This is so unacceptable and I hope no one gets seriously sick from this.

This is the worst motel I have ever stayed at, and I’ve stayed at my fair share of cheap one night motels. The small things: the continental breakfast was little more than cereal and fruit, and the pool (which was maybe 20 feet long and went form 2 1/2 feet to 5 feet deep) was closed when I was there. For the room - it was in dire need of renovations and a makeover. The sheets and blankets had holes in them from cigarette burns, the AC needed a new filter and looked moldy, frayed and torn curtains, the bathtub looked like they’d just tried to paint over it with improper materials so it was peeling off in chunks, the bathroom ceiling appeared to have been poorly patched over numerous times, and the room in general needed a new paint job. The in room safe was falling apart, a disgustingly stained ironing board, the bathroom I doubt had been cleaned before I’ll checked in because there was an empty roll of toilet paper in there, and the mirror was still dirty looking. When I checked in, there had also been no towels so I had to go and get them from the front desk, the television did not work and when we asked about it, the man at the front desk said the sensor/box was behind the tv - we had to mess around with it for awhile ourselves to realize the connector wasn’t even plugged in. And how are you going to have a $100 deposit for a rook that’s half run down already and a two night stay is barely more than that? DO NOT STAY HERE.

Everything

I rarely leave bad reviews, but my experience here was unacceptable. From the moment I arrived, the staff was unfriendly and unhelpful, making me feel like I was an inconvenience rather than a guest. The biggest issue was cleanliness — the room was far from clean, with visible dirt and an unpleasant smell that made it hard to relax. Common areas weren’t any better, which made me question the hotel’s hygiene standards overall

The added fees should be presented to the customer before arrival to the hotel. All lights in room should work....not just half....i wouldnt stay here again.

Water leaking out of A/C unit and rerigerater. Dirty tub, musty smell, limited towels, blankets, advertised breakfast was not there. Staff was non cooperative.

The bathroom shower had been repaired but still a huge soft spot where a hole was..did not use…floor sticky. The blanket looked more like a curtain. There was no stuffing or anything ..It was a single piece of fabric. Couldn’t flip through the TV channels for it lagging so bad that we just stopped trying.

Everything was really good only the breakfast was not as described on the pictures . But every thing was good

Close it down! It took me one hour to clean the room upon arrival. There was a blunt, lighter in the window. Defecation was in the toilet that I had to clean. The bathroom was filthy. There was a males tie on the side of the bed and a sock underneath the nightstand opening. I went downstairs to get bleach, a broom and a cleaning cloth. If it had not been for the 4th of July, I would have left. I drove 6 hours to get there. Mrs. Barbra and Vanessa and Makayla were excellent. The state need to go back and review this place.

No me gusto nada en la resepcion muy mal Servicio cobran el doble de deposito estan sucias las avitaciones no hay Servicio de limpid limpieza no ponen toallas, no el desayuno solo ponen cereal nada mas muy mala experiencia

It’s convenient bc of all the stores and restaurants. There’s also a Walmart right there. But the overall experience was horrible. When I first got there to check in they said my reservation had been canceled and they apparently tried calling me. Which they did not. The first room we were in the light switch didn’t work and there was a huge leak in the bathroom. So ya I got soaked from that. Then they gave us another room and it did not smell very pleasant at all. We went for the 4th of July to spend the holiday with our son who is at Camp Geiger and I really wish our stay was better than what it was.

The property was not clean. Pool was closed. Our room was filthy. Blood was on the curtain. The bathroom toilet had feces and urine on it. The floor was dirty and it smelled of mildew.I only one of the two nights because we couldn't find another room at that time. The only nice thing was the front desk clerk.

They didn’t let me do an early check in when I finally got my room, it was mold in the curtains, mold in the bathroom. They don’t want to refund the money because it was after checking time. I hope you guys ready the reviews before you book your hotel. Please look at the photos I showed them and gave the keys right back to them.

Dirty, ghetto, smelled disgusting, housekeeping didn’t clean only made the beds the trash was still there, people screaming and slamming doors all night. Not worth your time or money!!!

Good for 1 night

There was only one towel and washcloth. No toilet paper in bathroom!! The shower was not good!! Wore shoes in it!! Sink didn’t look good. It needs an update badly!! Lamps have rust on them. Bed slept terribly.

One worker (a woman) walked into our room at 11:30pm looking for the second luggage dolly. My husband and I were exhausted from a long day of traveling and we just thought if we returned the luggage dolly early in the morning it wouldn’t be an issue. But she just barged right in.

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Our stay was okay. The lady working the desk was super nice. The hotel needs to be cleaned though. The hallway and the rooms are dirty. The halls haven't been vacuumed in a long time. Smells like weed. Our room was especially "not clean". Little hairs everywhere. Trash on the floor (empty) bottle under the bed. Empty hair gel jar on the floor behind the toilet. Paint peeling off the tub and blocking the drain. We were here on a fishing trip so, not a huge deal and the room was only $85 but still.... sweep the rooms, pick up the garbage. No soap in the shower. Had to go to the desk and ask for it. The bed was okay. The pillows are small. The AC works. Not unhappy just disappointed.

My worst lodging experience! I have been traveling for so long and around the globe and this was as said, my worst experience.
The first room I got was horrible, dirty, smelly and clearly showing lack of upkeep maintenance and a good cleaning. It looked like it had not been occupied in a long time. The TV did not work, dust everywhere and the old a/c equipment was so loud when on. After many attempts of trying to get the TV work I was given a different room. The new room was somewhat better but not as expected. It had no shower curtain nor soap and shampoo. The glass window with outside view looked covered with mold/mildew, and it had a piece of dirty wood attached to it to prevent it from opening. Totally unsanitary and horrible. As it was already late, I just had to accept it as is and get the one night sleep. At leas the a/c was not as loud as the one in the first room.
To my fellow military bros and sis’s please do NOT stay there. Pay $10 or $20 more and stay on the Marine base lodge, well worth it!
As for the front desk personnel, they were helpful and kind to help. But overall, this place should not be in business. It needs a total renovation and good cleaning staff!!!
Photo of the cited window attached.