Baymont by Wyndham Stevens Point

Check in is weird, there’s a guy on a kiosk…he’s friendly and helpful but it’s just weird. There was a gentleman there who needed to help us with the heater in our room, he was very nice! The hotel, overall, is dated and smells a bit like a dirty ashtray. The room was clean upon first glance, but not when you really look at the details, like in the corners and it just had a general feeling of being dirty and it’s pretty beat up. I used my one key rewards for this booking, so essentially, it was free, but if it had been paid with my own money, I would have left and found a different hotel. It was fine for one night but I wouldn’t stay here again.

Dirty pillows, dirty shower, dirty area

That was our first experience with kiosk check-in which is slower and impersonal. There were several questionable people hanging around the outside of the building.

When you walk in you need to talk to a person on a kiosk who doesn't speak fluent English, and the monitor doesn't help! The staff was unfriendly, the AC did not work and the room smelled musty. I had to go to the office twice because my card would not open my door! It was a frustrating stay. Next time I'll stay next door where your greeted by smiling humans!

I was told that I was charged $50 that I did not authorize because I paid cash for the room and my deposit was waived by the supervisor after I checked out although I had my room cleaned 24 hours before I checked out I was told that I damaged a room which I did not I even actually cleaned up the room on the way checking out so everything sucks those Indians are racist and their thieves I did not damage that room I've been renting hotels with 20 years I've never damaged a room and I don't appreciate these crooks having my card information on file and I would like to complain because I've never damaged the room nothing was wrong only thing we did was went to sleep and left for 3 days I would like a correction status on my name I had a gallon of water I only removed a shelf off the refrigerator I forgot to put it back in there so I can fit my beverages in there small little refrigerator other than that I was charged $50 for nonsense and I think you people are all full of s*** respectfully

Beds were comfortable. No elevator and check-in staff didn't appear welcoming.woke up to kids slamming doors and loud in the hallway at 1:30am. Common areas dirty and needed vacuuming.

Unclean stairs… need vacuuming.

Plenty of different types of food property was run down looks like the place wasn’t cleaned was woken up both nights by drunk people at 3 am

Kiosk check-in from another country. Difficult to hear and communicate. Would be nice to have a human being. Dirty shower curtain, dust on ceiling , no control of AC, not sure when the last time was that they cleaned all surfaces.

The first room they gave us was foul! We could smell the mildew from the hallway. They wanted to up charge us because the second room they gave us was a 2 bed rather than 1 bed room. Seriously!!?? The first room was a biohazard. The second room was better but the door had a huge gap & we could see into the hallway. The hallway & entry doors were a bit on the rundown side. The tv in the bedroom did not work. The remotes were not programmed. The clerk who came to assist was so stoned he could hardly walk. I think I could have gotten a contact high from the smell of his clothes. I don’t know what happened at check-in. The clerk had issues. I’ve received 7 check in emails - I better not receive 7 charges!

Strange to check in & out with a kiosk and someone in India or Pakistan. First room had a ceiling fan that was wobbling & noisy & dangerous back down to the lobby (no elevator) to change rooms.
Second day room keys didn’t work - back down to the libby (real person this time).
Bathroom floor was sticky. Very small rooms

Was first given a room with no electricity. Then moved to a room that I was not the same typer of room I paid for. It was not cleaned properly and had towels with stains on them.

Reception was hard ro understand and was more interested in her phone. Hotel had a musty moldy smell. Was next to house keeping and started dryer at 9:00 pm

Convenient and easy check in

Check in was Smooth.

Very old and outdated. The property is ran but a kiosk! My entire name was broadcasted through the lobby of the hotel, while a guest was playing the slot machines. I was asked to sign something on the kiosk screen it didn't work. The host, said, "oh okay, well never mind." Breakfast was not as advertised. The room was gross, the bathroom was not clean, there was 1 decent towel, the door didn't shut tight, every door that opened or closed ours would rattle. The fridge was frosted over, hasn't been defrosted in a very long time. TV had 3-5 working channels. There was an odd oder to the place. Upon leaving, we were monitored by 3 people, as if we had stolen something. It was very uncomfortable, will not be staying here again, would not recommend to anyone. Stevens Point must do better for a college down!

The check in kiosk is inconvenient and hard to understand the person. the hotel was filthy all around.

The grounds look nothing like the pictures. Very unkept outside. No jungle gym for kids, fire pit unkept, outdoor seating rusty and dirty. Lobby was newly remolded looking. Walls, doors, and hallways not very clean. Room was not too bad, other than the drywall dust under the sink that was left after repair of sorts. Beds and pillows comfortable. Lightbulbs burned out. Overall, probably wouldn't stay if there were other choices.

Stayed on the second floor, no elevator, breakfast was horrendous
Carpet and hall was disgusting
Room was clean but needed paint jobs

the kiosk check-in experience was unusual and uncomfortable. it lacked privacy for the person checking in.. I wondered where the person checking us in was located..India??? It seemed that every person prior to our check in had a new person (remotely) that was checking them in . It felt uncomfortable.


The room itself was in need of repairs. The ceiling fan was missing a blade and could not operate safely. Window shear was torn. Tub drained very slowly. Basic amenities were provided and were adequate. Breakfast was up to the standard that is expected of lodging establishments.




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