Super 8 by Wyndham Story City

Hotels
•
Super 8
5 (89 reviews)
515 Factory Outlet Drive , Story City , US
+1 515-612-7223

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Free
Children allowed
Pets allowed

Facilities

Front desk (limited hours)
Free wired internet
Offsite parking discounted rates available
Internet access
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly/front-desk staff in several instances
Comfortable beds
Nice showers reported by some guests
Good/convenient location
Early check-in accommodated for some guests
Cons:
Pervasive odors (smoke, musty, mildew) and reports of black mold
Dirty/dusty rooms and carpets; bugs and dead spider reported
Outdated, run-down property and room issues (thin linens, holes in bedding, door latch problems)
Poor breakfast/food & beverage (stale items, broken machines, bad coffee)
Service failures for some (cancelled reservations, inattentive staff), and damaged exterior/parking hazards

Categories

Cleanliness
2.5
Multiple reviews report pervasive odors (smoke, musty, mildew), black mold, dusty rooms, dirty/thin linens, bugs and a dead spider — overall poor cleanliness throughout the property.
Service
8.5
Mixed but often helpful — several guests note friendly staff and appreciated early check-in, while a small number experienced severe failures (reservation cancelled, inattentive desk). Overall staff were frequently helpful in-person.
Location
9.5
Several reviews explicitly call out a good location; no major complaints about location itself aside from property exterior/parking condition, so location is one of the property's stronger points.
Room Quality
3.5
Rooms are outdated and run-down for many guests: old carpets, thin linens, holes in bedding, door latch issues; positives include comfortable beds and acceptable showers for some guests.
Amenities
4
Amenities are limited/troubled: promised breakfast often poorly stocked or not staffed (waffle maker/off, dried bread, broken OJ machine), no elevator, concrete/parking hazards and some broken fixtures.
Value for Money
4
Given cleanliness and maintenance issues plus occasional service failures (e.g., cancelled bookings), many guests felt the property did not offer good value despite low price expectations.
Food and Beverage
3.5
Breakfast and beverage offerings were repeatedly criticized: poor selection, stale/dried items, broken juice machine and bad coffee; a few guests found breakfasts acceptable, but overall F&B is weak.
Overall Experience
4.5
Overall stay experience skewed negative due to odors, cleanliness, and property condition; nevertheless some positives (comfortable beds, friendly staff, early check-in) tempered the experience for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:09

Property Description

Convenient Location:
Situated just off Interstate 25 and a short distance from Iowa State University, Super 8 Story City offers easy access for travelers.

Comfortable Accommodation:
Each air-conditioned room is equipped with Cable TV, a work desk, microwave, and fridge for a pleasant stay. Private bathrooms with bath or shower add to the comfort, along with free Wi-Fi access.

Amenities and Services:
Enjoy a daily grab and go breakfast, on-site launderette, 24-hour front desk, and free parking during your stay. Additionally, guests can explore the nearby Riverbend Golf Course and reach Des Moines Airport conveniently.

Book now for a relaxing and convenient stay at Super 8 Story City.

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DSM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

5
Based on 89 reviews
Cleanliness: 2.5
Service: 8.5
Location: 9.5
Room Quality: 3.5
Amenities: 4
Value for Money: 4
Food and Beverage: 3.5
Overall Experience: 4.5
• solo_traveller • us
2
Tear it down and rebuild
Cons:

Smoke smell on the second floor

2025-10-28 • via Nuitee
S
Scott • solo_traveller • us
5
Eh, it’s ok if you just need a bed to sleep in for one night.
Pros:

The front desk guy was nice. Bed was comfortable. Good TV.

Cons:

The musty smell. The horrible smell outside. Very outdated. Huge dead spider in the shower that has to have been there for days.

2025-10-27 • via Nuitee
D
Dave • couple • us
1
I will not stay there again
Pros:

Nothing

Cons:

Smell, bugs, cleanliness, building seems unkempt

2025-10-27 • via Nuitee
• solo_traveller • us
1
Will never stay at this property again.
Pros:

Staff inattentive. Property run down.

Cons:

Everything

2025-10-09 • via Nuitee
C
Cauy • solo_traveller • us
4
2025-10-06 • via Nuitee
N
nicole
6
Pros:

Good location, staff was friendly. Room smelled. Needs a good spring cleaning or remodel.

2025-10-06 • via Nuitee
T
Tamula • family
8
Pros:

Nice fior older hotel. No elevator. concrete outside broken. old carpet. nice showers. not a good breakfast selection.

2025-10-03 • via Nuitee
R
Randy
10
Pros:

lots of cement work is necessaary all around the building.
Room was claen, bed was comfortable, breakfast was good. Door to the bathroom would not stay closed and doesn't latch.

2025-10-02 • via Nuitee
P
Pfluke • couple • us
7
Nice, quiet stay.
Pros:

The bed was very comfortable. The building was quiet. Nice shower.

Cons:

There was not a breakfast as promised. No one turned on the waffle maker. The bread was dried out. The orange juice was not working. There were some small granola bars and small amount of cereal, neither of which I was interested in. And no one was there to ask for other items, even if they had anything else to offer.

2025-09-30 • via Nuitee
S
Scott
4
Pros:

Dumpy and rundown

2025-09-29 • via Nuitee
B
Brionna • couple • us
1
This places smelled like cigarettes mildew not cemetery at all
Pros:

Nothing was horrible

Cons:

No

2025-09-29 • via Nuitee
S
Stacy • partner
10
Pros:

The property is rundown inside and out. Inside the building there was an odd odor, luckily only in the halls and not in our room.

The mattress wasn’t terrible, the linens were very thin though. The only light for the bathroom also turns on the bathroom vent which was extremely loud.

Staff was friendly and the early check-in was appreciated.

2025-09-28 • via Nuitee
M
Michael
4
Pros:

Very dusty room and dirt on the carpet, smell was musty and things felt damp. We had to unplug the fridge because it was “whistling”. Very poor breakfast option. Would not recommend

2025-09-28 • via Nuitee
J
Joseph • family
2
Pros:

Place was terrible. Power went off and front desk didn’t care left early and didn’t get a refund or anything. Stay at your risk

2025-09-12 • via Nuitee
A
ashley • family_with_children • us
1
Don't waste your time
Pros:

Absolutely nothing

Cons:

They informed me upon arrival that they cancelled my room at 2pm. I was not notified. I drove 12 hours and called them twice too remind them I would have a very late check in and no one told me anything until I showed up after 1140p. Had to call around and drive 30 minutes to another hotel with my children after driving 12 hours. The lady told me I didn't do the precheck in so they cancelled. I was driving and they could've called! I have never in all my years on bookings.com had to do a precheck in. They canceled my room at 2p they said. Therefore I will NOT PAY THEM, I had free cancelation until 6pm that day. Thank you to quality inn in ames who accommodated us and gave me a discount because they said this isn't the first time they have had people coming to them because super 8 in story city canceled a room with no notice! The lady at super 8 was rude and wouldn't even give me my license back when I went to leave, I had to threaten to call the cops and then she gave it to me.

2025-09-10 • via Nuitee
D
Deb • partner
8
Pros:

Coffee was horrible. The color of tea!!! No one came to the front desk for more than 20 minutes when we were trying to check in. Concrete in the parking lot was a major trip hazard. Otherwise we were very pleased

2025-08-18 • via Nuitee
A
Ashley • family_with_children • us
7
Pros:

Complimentary Breakfast

2025-08-15 • via Nuitee
L
Leena • couple • us
1
Very disappointed with hotel, will not stay there again or recommend.
Pros:

Location

Cons:

Reserved a king, did not have available at check in. The smell was awful, throughout the building, lots of paint/ construction not finished, black mold on walls, several large holes in bedding. Lobby restroom doesn’t lock…too many things to explain.

2025-08-05 • via Nuitee
T
Thomas
4
Pros:

We asked for a non smoking room and were given a room with an ashtray and people had smoked in the room, Burn holes in the coverings on the beds.

2025-07-25 • via Nuitee
S
Scott
8
It will do
Pros:

AC was not great, the water faucet leaked at the handles, and first burst of water out of the facets was rusty. The desk clerk was kind and accommodating and the room was clean.

2025-07-12 • via Nuitee