Best Western Rock Hill

Hotels
•
Best Western
8.1 (1005 reviews)
888 Riverview Rd , Rock Hill , US
+1 803-980-0400

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean rooms reported by many guests
Convenient location
Good value/price
Decent/good breakfast
Friendly/helpful staff in multiple reports
Cons:
Stains, smells, and isolated severe cleanliness issues (bugs, cigarette burns, dried blood)
Room maintenance problems (old bathrooms, broken fixtures, lumpy pillows, loud AC)
Limited amenities (no pool, scarce washers/dryers, weak internet in at least one report)
Occasional rude/misleading staff and deposit/price handling complaints
Neighborhood safety concerns mentioned by some guests

Categories

Cleanliness
7.4
Mixed reports: many guests praised clean rooms and good housekeeping, but several mentioned stains, cigarette burns, smells, bugs/ants and isolated reports of dried blood and mold signs, lowering overall cleanliness sentiment.
Service
8.6
Mostly positive interactions (friendly check-in, helpful housekeeping) but some serious negative reports about misleading or rude staff and deposit/price handling; overall leans positive with notable exceptions.
Location
9
Frequently cited as convenient and close to needed destinations; a minority noted the neighborhood felt rough and a car window was broken, but location utility is commonly praised.
Room Quality
7.2
Multiple room issues reported: old/bad bathroom fixtures, black rings in tubs, torn or stained furniture, loud AC, lumpy pillows and occasional maintenance problems—overall below average room quality.
Amenities
7
Limited amenities noted: no pool repeatedly requested, scarce washer/dryer availability, weak internet signal in one report and ants/coffee issues; breakfast provided but other amenities are lacking.
Value for Money
9.1
Several guests stated the price was good for what they received and described the hotel as a workable budget option; value perception is generally strong despite some issues.
Food and Beverage
8.4
Breakfast is repeatedly described as decent/good though sometimes limited in variety; isolated negative incidents (ants in coffee) noted but overall breakfast reception is positive.
Overall Experience
8.1
Mixed overall: convenient location and good value with generally clean rooms and adequate breakfast offset by maintenance, amenity and occasional service problems; overall aligns with target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:09

Property Description

Convenient Location near Attractions
Located just 10 miles from Carowinds Amusement Park, Best Western Rock Hill is the perfect choice for thrill-seekers and families looking for a fun-filled getaway.

Comfortable Rooms with Amenities
Our guest rooms are equipped with everything you need for a relaxing stay, including free Wi-Fi, cable TV with HBO, microwaves, refrigerators, and coffee makers. Upgrade to one of our suites for a luxurious experience with spa baths.

Convenience and Accessibility
Enjoy our hotel amenities such as a business center, ATM, and 24-hour front desk for your convenience. Explore nearby attractions like Cherry Park and Winthrop University, or tee off at one of the seven golf courses within 10 miles.

Book your stay at Best Western Rock Hill now for a memorable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Guest Reviews

8.1
Based on 1005 reviews
Cleanliness: 7.4
Service: 8.6
Location: 9
Room Quality: 7.2
Amenities: 7
Value for Money: 9.1
Food and Beverage: 8.4
Overall Experience: 8.1
L
Laiana • couple • us
10
2026-10-29 • via Nuitee
F
Felipe • family_with_children • us
10
2026-10-27 • via Nuitee
D
Darylneshia • couple • us
7
Pros:

It was decent

Cons:

It’s old the bathroom had rusted areas ECT

2026-10-26 • via Nuitee
S
Short • family_with_children • us
9
2026-10-16 • via Nuitee
U
Urbanski • couple • us
10
Pros:

I was impressed at how clean the room was!

2026-10-15 • via Nuitee
R
Ruth • solo_traveller • us
7
Pros:

Location was close to where we needed to be. Housekeeping was kind. Rooms clean. No bugs. Basic breakfast.

Cons:

No pool. Would be nice if there were more than just 1 set of washer/dryer for the entire hotel. Husband struggled with the hard beds, i had no issue.

2026-10-13 • via Nuitee
L
LaMontera • couple • us
10
2026-10-13 • via Nuitee
K
Killian • couple • us
8
2026-10-12 • via Nuitee
C
Carlos • extended_group • us
10
2026-10-09 • via Nuitee
C
Campbell • solo_traveller • us
7
Pros:

your internet service was weak, the signal was weak.

2026-09-13 • via Nuitee
S
Scottie • solo_traveller • us
8
2026-09-08 • via Nuitee
D
Donald • couple • us
8
2026-09-08 • via Nuitee
L
Land • solo_traveller • us
8
2026-08-27 • via Nuitee
G
Gerald • solo_traveller • us
10
2026-08-17 • via Nuitee
G
Gerald • solo_traveller • us
10
2026-08-17 • via Nuitee
T
Teresa • solo_traveller • us
8
2026-08-16 • via Nuitee
J
Johnnie • solo_traveller • us
6
Pros:

Everything but the misleading staff.

Cons:

Staff and misleading price amounts. They held more money than required and put me in a serious bind till I left.

2026-08-13 • via Nuitee
B
Barbara • couple • us
6
2026-08-07 • via Nuitee
P
Preston • solo_traveller • us
10
2026-08-04 • via Nuitee
J
Jimmy &sandra • couple • us
10
Vey nice and yes I will come again
Pros:

The place was very clean

2026-08-04 • via Nuitee