Super 8 by Wyndham Richlands/Claypool Hill Area

Hotels
•
Super 8
8.2 (217 reviews)
12367 Gov. G.C. Peery Hwy , Pounding Mill , US
+1 276-207-8829

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Consistently clean rooms (many mentions)
Friendly/front-desk staff in multiple reviews
Very comfortable, large beds
Excellent/convenient location
In-room refrigerator and good TV channel selection
Pet friendly
Cons:
Occasional rude or slow front-desk service
Thin walls / noise from adjacent rooms
Broken or poorly maintained room features (toilet, lock, jacuzzi)
Limited or low-quality breakfast options
Perceived overpricing / misleading online photos
Billing issues (charged twice) and occasional odors

Categories

Cleanliness
9.6
Majority of reviews repeatedly describe rooms as very clean; a few reports note mildew, gross carpet and cigarette smell in some rooms.
Service
8.8
Many reviewers praised friendly, helpful staff and changed linens daily, but multiple reports mention rude front-desk interactions and slow check-in at times.
Location
9.8
Numerous comments call the location perfect or optimal and convenient to workplaces/activities.
Room Quality
7.6
Beds are frequently described as very comfortable, but guests also report thin walls, damaged furniture, malfunctioning locks/toilets and occasional odors.
Amenities
8
Some amenities (refrigerator/freezer, TV channels, pet-friendly) are appreciated; however guests report limited facilities, broken jacuzzi and no elevator or other expected features.
Value for Money
6.8
Mixed value perception: some say it's good if expectations are low, while others find pricing high for the area and photos misleading.
Food and Beverage
6.8
Breakfast is frequently described as limited or prepackaged snacks and guests asked for more breakfast items; a few mentions of hot water being available.
Overall Experience
8.2
Generally positive overall due to clean rooms, comfortable beds and friendly staff, tempered by occasional rude service, room defects and inconsistent amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Family-Friendly Accommodation
Super 8 by Wyndham Richlands/Claypool Hill Area in Pounding Mill offers comfortable air-conditioned rooms with free WiFi, perfect for families. The hotel's family rooms provide ample space for everyone to relax and enjoy their stay.

Convenient Amenities
Each guest room is equipped with a TV and complimentary toiletries, ensuring a comfortable and enjoyable experience for all visitors. The hotel's shared lounge is a great place to unwind and socialize after a day of exploring the area.

Helpful Reception Staff
The attentive reception team at Super 8 by Wyndham Richlands/Claypool Hill Area is always available to offer tips and assistance, ensuring guests make the most of their stay. Book now and experience a welcoming stay at our hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TRI

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 217 reviews
Cleanliness: 9.6
Service: 8.8
Location: 9.8
Room Quality: 7.6
Amenities: 8
Value for Money: 6.8
Food and Beverage: 6.8
Overall Experience: 8.2
A
Angela • couple • us
8
Happy, but need Netflix
Pros:

Bed was comfortable, location was good and staff were friendly.

Cons:

The television needs to be updated to smart television so we can get NETFLIX.

2026-11-02 • via Nuitee
B
Barbara • extended_group • us
3
Girl would not let us check in even 20 minutes early!!! Never ever had that happen before!!! I even offered to pay more!
Cons:

One lady. Rude attitude .

2026-10-18 • via Nuitee
A
Adam • family_with_children • us
10
2026-10-12 • via Nuitee
A
Angela • couple • us
10
Very Pleased and will return!
Pros:

Room was spacious, bed was comfortable, water was hot, staff was friendly and linens were changed every day.

Cons:

I don’t know of anything that we didn’t like!

2026-09-08 • via Nuitee
A
Anastasia • couple • us
10
I always like my stay there…
Pros:

That is was clean

2026-09-07 • via Nuitee
C
Christina • solo_traveller • us
9
2026-09-01 • via Nuitee
K
Keisha • solo_traveller • us
9
Pros:

Perfect location great price. Great and friendly staff

Cons:

You can hear everything in the room beside you. Walls ate very thin. Our toilet wouldnt stop running unless we went in and fixed the handle after every flush

2026-08-25 • via Nuitee
C
Cindy • extended_group • us
10
2026-08-25 • via Nuitee
M
Miller • solo_traveller • us
8
2026-08-24 • via Nuitee
R
Rebecca • solo_traveller • us
9
Pros:

Nice location

Cons:

TV was to complicated to get turned on to watch

2026-08-13 • via Nuitee
J
Joanna • solo_traveller • us
10
Cons:

Nothing

2026-08-10 • via Nuitee
B
builder • family_with_children • us
6
Clean friendly staff over priced will stay at Tazwell motel in future
Pros:

It was a decent place clean and friendly staff

Cons:

The price was well above the range for the area with limited facilities

2026-08-04 • via Nuitee
J
Jennifer • solo_traveller • us
10
2026-08-03 • via Nuitee
A
Angel • solo_traveller • us
6
2026-07-21 • via Nuitee
M
Matney • solo_traveller • us
9
Pros:

Clean, refrigerator and freezer, tv channels

Cons:

Charged twice

2026-07-13 • via Nuitee
L
LAWSONRANGER • solo_traveller • us
9
Pros:

Clean

Cons:

Need more breakfast items

2026-07-13 • via Nuitee
M
Minnis • couple • us
10
So surprising to see actual clean rooms and staff that was friendly and seemed to genuinely care !
Pros:

Clean clean clean very clean

Cons:

Nothing

2026-07-11 • via Nuitee
J
Jayson • solo_traveller • us
8
Clean, Comfortable and Convenient!
Pros:

The place was clean and close to my workplace.

Cons:

The room where I stayed, the safety lock was broken. Other than that, everything was great.

2026-07-09 • via Nuitee
D
David • solo_traveller • us
10
Pros:

Staff was great room was clean

Cons:

Nothing

2026-07-07 • via Nuitee
L
Leslie • couple • us
8
2026-07-05 • via Nuitee