Red Roof Inn Lexington, NC

Hotels
Red Roof Inn
4.1 (72 reviews)
1631 Cotton Grove Rd , Lexington , us

Facilities

Television in common areas
Front desk (limited hours)
Free wired internet
Offsite parking discounted rates available
Internet access
Housekeeping on request
Snow sports gear
Offsite parking discounted rates available
Parking
Pets allowed
See all facilities

Review Highlights

Pros:
Pleasant staff
Cons:
Unclean rooms
Low-quality rooms
Poor service

Categories

Cleanliness
3.5
Mixed feedback on cleanliness; some guests praised the staff but mentioned issues with room cleanliness.
Service
5.9
Service had mixed reviews; while some guests found the staff pleasant, others criticized the service quality.
Location
5
Location received mixed feedback, with no specific positives highlighted.
Room Quality
3.5
Rooms received negative feedback due to cleanliness issues, broken lamps, and overall poor quality.
Amenities
5
No specific mentions of amenities in reviews.
Value for Money
5.4
Guests mentioned high prices for poor quality, affecting the perceived value for money.
Food and Beverage
5
No specific feedback on food and beverage services.
Overall Experience
4.8
Negative overall experience with specific complaints on cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-21 05:47

Property Description

Convenient Location
Located in Lexington, our 2-star hotel offers free WiFi and a shared kitchen. Guests can enjoy activities like skiing in the area.

24-Hour Front Desk
Our hotel boasts a 24-hour front desk for your convenience and peace of mind during your stay.

Non-Smoking Property
Set 48 km from the M C Benton Jr Convention Center, Red Roof Inn Lexington, NC is a non-smoking property perfect for both leisure and business travelers.

Book your stay with us today at Red Roof Inn Lexington, NC and experience comfort and convenience during your visit to Lexington.

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GSO

Location

Guest Reviews

4.1
Based on 72 reviews
Cleanliness: 3.5
Service: 5.9
Location: 5
Room Quality: 3.5
Amenities: 5
Value for Money: 5.4
Food and Beverage: 5
Overall Experience: 4.8
K
Kate
6
Pros:

Toilet not attached to floor

2025-06-15 via Nuitee
J
Jaretha
4
Pros:

The rooms wasnt clean good but the staff of the hotel was very pleasant

2025-04-23 via Nuitee
M
Musa
2
Pros:

This place is a motel and not an hotel. Dried stuff on the blanket I’m not what was it, hair all over places on the blanket and floor. Broken lamps, etc… Don’t go there unless you’re booking for 1h short stay.

2025-03-04 via Nuitee
S
Stacy family
2
Pros:

Representative was very rude, yelled at me and refused to give me a receipt

2024-12-16 via Nuitee
W
William
2
Pros:

First room they put us in was dirty, hairs in the sheets, chewing tobacco on the walls, cigarette stains on the tub, just to name a few of the issues. When we complained they suddenly had a none smoking room available. Staff was rude about insisting we not smoke in the room (multiple times) even though we initially asked for non smoking.

2024-11-01 via Nuitee
K
keith friends
2
Pros:

I had to leave a $50.00 cash deposit. Good thing I had cash on me.

2024-11-01 via Nuitee
R
Rosemary partner
6
Pros:

The other issue we had the air conditioner didn’t work no clean linen no smoke detector

2024-10-28 via Nuitee
R
Russell partner
2
Pros:

room wasn't clean, and there were no light bulbs in lights will not stay there again

2024-10-27 via Nuitee
A
April partner
4
Pros:

Room was clean, but definitely doesn’t look like the picture. It’s so close to the train tracks the room shook when it came by.
Probably would not stay there again.

2024-10-19 via Nuitee
C
Christina family
10
Pros:

Arrived at 3 am to find many homeless gathered around the property. Lobby was locked ofcourse. Staff wasn’t rude but not friendly either.
Room was beyond disgusting. We stayed for 4 hours and checked out and didn’t stay our other 2 days. Mold growing, dirt, dust, yellowing to bed covers, found shredded cheese between sheets. Holes in the wall, the deadbolt on door was broke off so no security. Evidence that door had been kicked in. Killed 2 bugs on walls and not declearing “bed bug” but found something on the bed and that was when I had enough. I took pictures for evidence to show the staff. (Owner)

2024-10-16 via Nuitee
M
Michael H
2
Pros:

We couldn't stay! Too dirty!

2024-09-21 via Nuitee
B
Brenda family
2
Pros:

The room was filthy. There were holes in the wall and there were questionable people hanging around in the parking lot. After a few minutes discussion, we left and went to another Inn. I would never go back to this property.

2024-06-03 via Nuitee
J
Jesus
2
Pros:

Is very fair

2024-05-01 via Nuitee
R
Robert family_with_children
4
Pros:

There wss a $50 cash deposit that we were unaware of. No sign of a Hot Tub that was on website. When your looking for a cheap place to stay with no ammenities, this is the place.

2024-04-06 via Nuitee
S
Sandy
10
Pros:

Very good

2024-03-19 via Nuitee
A
Andrew
2
Pros:

Manager is rude and charged extra on site than rate online

2024-02-22 via Nuitee
G
Gage
4
Pros:

Way to noisy. Dirty. I won't return.

2024-01-26 via Nuitee
C
Chief W.
2
Pros:

Owners were horribly rude. All lining had some one eles hair in it. Did not want to give deposit back. Almost had to call the police to get that situation resolved!

2024-01-09 via Nuitee
E
Eileen
8
Return from thanksgiving holiday
Pros:

Our stay was Monday night to tuesday morning

2023-12-03 via Nuitee
E
Eileen partner
8
Pros:

Convenient to Cracker Barrel,broken ice machine and desk clerk only providedabout two cups of ice

2023-11-25 via Nuitee