Burnsville Inn & Suites

Hotels
7.3 (157 reviews)
1101 West Burnsville Parkway , Burnsville , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Laundry
Fax/photocopying
See all facilities

Review Highlights

Pros:
Location convenience
Welcoming staff
Good value for budget
Cons:
Cleanliness issues
Room maintenance problems
Lack of advertised breakfast

Categories

Cleanliness
5.51
Multiple complaints about dirty rooms and lack of cleaning.
Service
8.48
Staff was welcoming and polite, though some negative experiences reported.
Location
9.02
Convenient location for highway access mentioned positively.
Room Quality
6.47
Issues with room maintenance and cleanliness reported.
Amenities
7.5
Basic amenities available, though the absence of breakfast was noted.
Value for Money
8.46
Considered a good value for budget hotel stay.
Food and Beverage
5.51
No breakfast served as advertised; limited food options noted.
Overall Experience
7.48
Mixed reviews; some positive experiences but notable issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:27

Property Description

Convenient Location
Located just a short drive from the Mall of America, Burnsville Inn & Suites offers easy access to shopping and entertainment options.

Comfortable Amenities
Each room is equipped with modern conveniences such as free Wi-Fi, a work desk, and a coffee maker, ensuring a comfortable stay for all guests.

Exceptional Service
With 24-hour front desk assistance and complimentary morning coffee in the lobby, guests at Burnsville Inn & Suites can expect top-notch service throughout their stay.

Book your stay at Burnsville Inn & Suites now to enjoy a convenient location, comfortable amenities, and exceptional service during your visit to Burnsville, Minnesota.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests must be at least 21 years old to reserve a room at this property.

Guests paying with a check card, debit card or cash may be charged a deposit upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSP

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$10 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.3
Based on 157 reviews
Cleanliness: 5.51
Service: 8.48
Location: 9.02
Room Quality: 6.47
Amenities: 7.5
Value for Money: 8.46
Food and Beverage: 5.51
Overall Experience: 7.48
M
Michael solo_traveller us
9
2026-06-27 via Nuitee
E
Egan solo_traveller us
8
2026-06-05 via Nuitee
E
Egan solo_traveller us
3
2026-05-01 via Nuitee
E
Egan solo_traveller us
8
2026-04-19 via Nuitee
M
Marrast extended_group ca
3
Pros:

We booked in and had to leave because the place was dirty and it was smelling smoky and my wife have allergies and was getting sick.

2026-04-17 via Nuitee
J
Jeff couple us
10
2026-03-26 via Nuitee
J
Jennifer family_with_children us
5
Pros:

That it had cheap laundry on site and smoking rooms available.

Cons:

My first visit we had a king size room in the light fixture didn't work we came back another day few days later and all the light fixtures were broken and I asked them to move us to another room because I didn't want to strain my eyes the rooms were so dark and gloomy and the night employee was very nice about it and moved us to a double bed room for the same price but the problem was we decided to stay another night and the employee on duty the next day was very rude and charged us full price that evening when I told him what had happened he didn't care he also came to our door while we were getting housekeeping to get a broom for us so we could sweep our own room and get towels for us and he came and yelled at us and ask this why we took the cart and then once we told him we didn't take the cart that the housekeeper was fetching towels for us and he had and we wanted to sweep our own room he felt stupid because he had scolded us for something he thought we did next time ask before you accuse. Also the rooms are very dirty the second time around

2026-03-03 via Nuitee
C
Chris extended_group us
3
I will never stay at this hotel again
Pros:

Only liked the location

Cons:

It was noisy ALL night long. Both nights. There was bugs flying around in the room. The bathroom walls were filthy. It said they had breakfast. But they did not have breakfast. Very disappointed

2026-01-19 via Nuitee
R
Robert solo_traveller us
10
Pros:

Was closed

2026-01-19 via Nuitee
A
Ahmed solo_traveller us
10
2026-01-12 via Nuitee
J
Jeremy couple us
1
Horrible very bad smells bad no elevator
Pros:

Nothing

Cons:

It’s smelt so bad needs remodeling

2025-11-11 via Nuitee
G
Gypsy McCallum couple us
7
2025-11-09 via Nuitee
M
Mahad
2
Pros:

I have been asked for my credit card, and ID and they took copies of it even though’ I booked online through Expedia. it was very unusual and honestly surprised the way I have been treated 🤔. I am going to be monitoring my account activities through out the next few weeks.

2025-10-12 via Nuitee
M
Mahad
2
Pros:

I was expecting a clean and well prepared room, unfortunately DID not happen. The moment I walked in the room, there was broken glass and broken furniture, this was not what my expectations of this place would be. I immediately informed the front office staff, I am disappointed the way they treated me today. Absolutely not appropriate. I asked for different room and finally got one.
I have been here before, but this is the first time I’ve bad experience..unpleasant experiences.

2025-10-11 via Nuitee
K
Keith family
10
Pros:

Solid overall 👍

2025-10-07 via Nuitee
S
Subramanyan solo_traveller us
10
2025-09-29 via Nuitee
J
Julie
10
Pros:

staff was welcoming. room was perfect for the price! i slept like a baby

2025-09-16 via Nuitee
P
Phat
2
Pros:

Not clean

2025-09-11 via Nuitee
M
Matthew
8
A good budget stay
Pros:

It is in a convenient location off the highways for a no-frills motel experience. It has smoking rooms that smell like smoke.

2025-09-07 via Nuitee
S
Stefan extended_group de
8
2025-09-05 via Nuitee