Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location with access to transport.
Friendly and attentive staff.
Cons:
Noisy environment due to nearby port.
Breakfast quality needs improvement.

Categories

Cleanliness
8.56
Rooms were clean and facilities inside room were good.
Service
9.33
Personnel attentionné, personnel gentile e professionale.
Location
9.37
Location and excellent access to transport links.
Room Quality
8.82
Camera impeccabile sia nello spazio sia nella pulizia.
Amenities
8.85
Standard quality for this hotel tier.
Value for Money
8.81
Exceptional value for money for what was paid.
Food and Beverage
7.86
Breakfast could have been better with more varieties.
Overall Experience
8.83
Overall a pleasant experience despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:28

Property Description

Luxurious Accommodation
Smart Hotel Napoli, a 4-star hotel in Naples, offers stylish rooms with modern amenities like flat-screen TVs, free WiFi, and room service. Each room is designed for comfort and convenience, ensuring a relaxing stay for all guests.

Convenient Services
With a 24-hour front desk, concierge service, and tour desk, Smart Hotel Napoli goes above and beyond to cater to the needs of its guests. Whether you need assistance with travel plans or require any services during your stay, the hotel staff is always ready to help.

Prime Location
Situated near popular attractions like Museo Cappella Sansevero and San Carlo Theatre, Smart Hotel Napoli provides easy access to the best of Naples. Plus, being just 7 km from Naples International Airport, reaching the hotel is a breeze. Book your stay now for a memorable experience in the heart of Naples.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: NAP

Location

Guest Reviews

8.8
Based on 5497 reviews
Cleanliness: 8.56
Service: 9.33
Location: 9.37
Room Quality: 8.82
Amenities: 8.85
Value for Money: 8.81
Food and Beverage: 7.86
Overall Experience: 8.83
H
Harriet • couple • gb
9
2026-09-19 • via Nuitee
S
Salvatore • couple • ca
10
Pros:

Easy for boarding a MSC cruise

Cons:

Clean

2026-09-19 • via Nuitee
A
Antoinette • extended_group • us
10
Perfect location by port with close access to metro
Pros:

Best location . Clean room and courteous staff

2026-09-18 • via Nuitee
S
Sergio • solo_traveller • nl
9
Pros:

Very kind staff.

2026-09-18 • via Nuitee
A
Anthony • couple • au
7
2026-09-17 • via Nuitee
R
Ravi • family_with_children • in
7
2026-09-17 • via Nuitee
R
Ravi • family_with_children • in
7
Good but can be better.
Pros:

Staff was good. Breakfast was nice. Near the conference. Near port. Good bed and comfortable.

Cons:

No laundry, no table to work, chargeable room service and shops block sea view.

2026-09-17 • via Nuitee
N
Nobuyuki • solo_traveller • jp
7
2026-09-17 • via Nuitee
A
Akram • couple • gb
7
2026-09-17 • via Nuitee
T
Tetiana • couple • ua
10
2026-09-16 • via Nuitee
B
BARBARA • family_with_children • it
7
Soggiorno positivo per 3/4 giorni
Pros:

La posizione delll'albergo ottimale.

Cons:

Colazione molto invitante peccato che se si arrivava dopo le ore 9 scarseggiavano o non erano più presenti certi prodotti. Stanza per un 4 stelle e per 4 persone forse un po' piccola

2026-09-16 • via Nuitee
L
Lorenzo • solo_traveller • it
10
2026-09-15 • via Nuitee
J
John • solo_traveller • us
10
2026-09-15 • via Nuitee
A
Armindo • solo_traveller • pt
9
Pros:

Bom

2026-09-15 • via Nuitee
C
Claudia • extended_group • it
9
2026-09-15 • via Nuitee
N
Naomi Simrah Zoualy • couple • fr
8
Un établissement pratique avant de rejoindre les côtés et les îles , le car pour l’aéroport vous dépose devant et ensuit
Pros:

Le personnel

Cons:

N/A

2026-09-15 • via Nuitee
Z
Zoltan • couple • hu
9
2026-09-14 • via Nuitee
R
Robert • couple • pl
6
2026-09-14 • via Nuitee
J
Jitka • couple • cz
8
Super ubytovani k trajektu
Pros:

Skvela poloha pro trajekt

Cons:

Vyhled do vnitrobloku, kde před oknem chodi davy do pristavu…

2026-09-14 • via Nuitee
K
KAREN • couple • gb
8
2026-09-14 • via Nuitee