Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location with access to transport.
Friendly and attentive staff.
Cons:
Noisy environment due to nearby port.
Breakfast quality needs improvement.

Categories

Cleanliness
8.56
Rooms were clean and facilities inside room were good.
Service
9.33
Personnel attentionné, personnel gentile e professionale.
Location
9.37
Location and excellent access to transport links.
Room Quality
8.82
Camera impeccabile sia nello spazio sia nella pulizia.
Amenities
8.85
Standard quality for this hotel tier.
Value for Money
8.81
Exceptional value for money for what was paid.
Food and Beverage
7.86
Breakfast could have been better with more varieties.
Overall Experience
8.83
Overall a pleasant experience despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:28

Property Description

Luxurious Accommodation
Smart Hotel Napoli, a 4-star hotel in Naples, offers stylish rooms with modern amenities like flat-screen TVs, free WiFi, and room service. Each room is designed for comfort and convenience, ensuring a relaxing stay for all guests.

Convenient Services
With a 24-hour front desk, concierge service, and tour desk, Smart Hotel Napoli goes above and beyond to cater to the needs of its guests. Whether you need assistance with travel plans or require any services during your stay, the hotel staff is always ready to help.

Prime Location
Situated near popular attractions like Museo Cappella Sansevero and San Carlo Theatre, Smart Hotel Napoli provides easy access to the best of Naples. Plus, being just 7 km from Naples International Airport, reaching the hotel is a breeze. Book your stay now for a memorable experience in the heart of Naples.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: NAP

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 4882 reviews
Cleanliness: 8.56
Service: 9.33
Location: 9.37
Room Quality: 8.82
Amenities: 8.85
Value for Money: 8.81
Food and Beverage: 7.86
Overall Experience: 8.83
M
Mary • extended_group • us
10
Close to the ferry terminal, clean and modern
Pros:

It was very convent to get to the ferry, just a few minutes to walk. The hotel was clean, nicely decorated and had 3 single beds for us.

2026-04-18 • via Nuitee
I
Ildiko • couple • hu
8
2026-04-18 • via Nuitee
D
Dragan • couple • hr
8
2026-04-16 • via Nuitee
M
Melamed • solo_traveller • il
9
2026-04-16 • via Nuitee
V
Viktor • couple • hu
10
Felülmúlta a várakozásunkat!
Pros:

A reptéri Alibus a hitel előtt áll meg. A kompok, szárnyashajók indulása 2 perc séta. A kirándulóbuszok szintén a kikötőből indulnak. Mindent előre tervezzetek meg, mert napi kirándulójegyek nem biztos , hogy kaphatóak. A belváros közel van. Nagyon nyugodt biztonságis helyen van a hotel.

2026-04-15 • via Nuitee
B
Bouthaina • couple • ma
7
Agreable personnel de l’hôtel à l’ecoute et serviable
Pros:

Surtout l’emplacement stratégique juste en face de l’arrêt du bus de l’Aeroport et a 2pas du centre ville

Cons:

Petit déjeuner pas exceptionnel

2026-04-15 • via Nuitee
Γιουμίδου • solo_traveller • gr
9
Αριστη επιλογη
Pros:

Σε αυτην την τοσο βρωμικη πολη, τη Ναπολη, το ξενοδοχειο βρισκεται σε πολυ καθαρη περιοχη.
Και μακρυα απο τον τοσο ενοχλητικο θορυβο των αυτοκινητων.
Ειναι απλο, λιτο και μοντερνο. Βρισκεται στην αποβαθρα, απο οπου φευγουν τα κρουαζιεροπλοια.
Το δωματιο μας διπλα στη θαλασσα (με ενα διαχωριστικο) και ειχε τραπεζακι για καθομαστε εξω.
Ενδεχομενως να ενοχλει ο θορυβος απο τα κρουαζιετοπλοια αλλα με κλεισεις τις πορτες δεν υπαρχει προβλημα.
Αν ανηφορησεις βρισκεσαι στο πιο ωραιο κομματι του κεντρου. Καθως και αν κινηθεις αριστερα στην περιοχη Chiaia , βρισκεσαι σε μια αλλη Ναπολη, με ωραια σπιτια και ακριβα μαγαζια. Το ιστορικο κεντρο ειναι χαλια.

Cons:

Θα μπορουσε το πρωινο να ειναι καλυτερο.

Το ξενοδοχειο ειναι καπως απομερο ειδικα το βραδυ.

2026-04-15 • via Nuitee
A
ALAIN • couple • fr
8
Pros:

Du bien et avec une vue sympa sur le port et le mouvement des ferries.

Cons:

L'établissement donne directement sur le port.Une large moitié des chambres a donc une très belle vue.En revanche nous avons hérité d'une chambre au 1er étage.Tout confort mais une vue lamentable sur une sorte de tunnel routier sinistre et bruyant au petit matin.Je vais essayer de joindre la photo explicative.En clair cet hôtel est parfait si l'on est du bon côté ! En retenant sur booking on ne peux imaginer cette fâcheuse localisation . On devrait dédommager les clients-victimes !!

2026-04-15 • via Nuitee
H
Hector • couple • es
10
2026-04-15 • via Nuitee
M
Michel • couple • ca
9
Excellent rapport qualité/prix. Près des navettes maritimes et du centre-ville
Pros:

Petit déjeuner exceptionnel. Emplacement idéal à Naples. Hotel moderne et accueillant.

2026-04-15 • via Nuitee
J
Jenea • family_with_children • us
10
2026-04-14 • via Nuitee
V
Vladyslava • couple • ua
10
2026-04-14 • via Nuitee
G
Gerwin • solo_traveller • nl
8
2026-04-14 • via Nuitee
A
Andriy • couple • ua
8
Прекрасное место на берегу моря
Pros:

Отличное расположение-рядом порт, откуда можно добраться в другие города и посетить острова.

2026-04-14 • via Nuitee
S
Satu • solo_traveller • fi
9
2026-04-14 • via Nuitee
G
Galina • couple • md
9
2026-04-14 • via Nuitee
A
Alexandra • solo_traveller • ro
8
Pros:

Locatia. Personal foarte prietenos care macar incearca sa faca sederea comoda. Pe hol se facea curatenie de 2 ori pe zi

Cons:

Este mai mult un hotel de 3 stele. Micul dejun sarac si cu prea multa patiserie dulce. Am participat o zi, apoi am decis ca nu are sens.
Toletele nu au semn ca au fost dezinfectate. Nu aveam sapun de spalat pe maini (era gol recipientul, am solicitat) periute de dinti, o pereche de papuci era murdara, salteaua, un aspect foarte important mai ales la 4 stele, nu era o saltea de hotel, foarte moale si ma trezeam intr-un gol intre paturile atasate in cursul noptii.
In camera am vazut o furnica si tantari desi noi am stat cu usa inchisa permanent la balcon deoarece vasele de croaziera opreau langa hotel si nu era o separare cu vecinii clara.
Noptea ma trezeau sunetele de la vasele de croaziera care ancorau, din fericire adormeam imediat dupa. Compartimentarea camerei, un hol la mijloc cat dormitorul insa prost utilizat. Mai bine il foloseau pentru un dulap cu sertare. Per ansamblu nu merita pretul pe noapte, singurul lucru care il salveaza e locatia si amabilitatea.

2026-04-13 • via Nuitee
R
Rojas • couple • pt
10
2026-04-13 • via Nuitee
N
Nadja • couple • at
9
Sicheres Hotel direkt am Hafen.
Pros:

Lage, freundliches Personal, jederzeit für Tipps und Hilfe bereit. Sehr sicher!!! Taxitransfer zum Flughafen mit Lunchbox. TOP.

Cons:

Da das Hotel am Hafen liegt, wummert es aufgrund der riesigen Kreuzfahrtschiffe ziemlich im Zimmer.

2026-04-13 • via Nuitee
C
CORBETTA • solo_traveller • it
8
2026-04-13 • via Nuitee