Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location with access to transport.
Friendly and attentive staff.
Cons:
Noisy environment due to nearby port.
Breakfast quality needs improvement.

Categories

Cleanliness
8.56
Rooms were clean and facilities inside room were good.
Service
9.33
Personnel attentionné, personnel gentile e professionale.
Location
9.37
Location and excellent access to transport links.
Room Quality
8.82
Camera impeccabile sia nello spazio sia nella pulizia.
Amenities
8.85
Standard quality for this hotel tier.
Value for Money
8.81
Exceptional value for money for what was paid.
Food and Beverage
7.86
Breakfast could have been better with more varieties.
Overall Experience
8.83
Overall a pleasant experience despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:28

Property Description

Luxurious Accommodation
Smart Hotel Napoli, a 4-star hotel in Naples, offers stylish rooms with modern amenities like flat-screen TVs, free WiFi, and room service. Each room is designed for comfort and convenience, ensuring a relaxing stay for all guests.

Convenient Services
With a 24-hour front desk, concierge service, and tour desk, Smart Hotel Napoli goes above and beyond to cater to the needs of its guests. Whether you need assistance with travel plans or require any services during your stay, the hotel staff is always ready to help.

Prime Location
Situated near popular attractions like Museo Cappella Sansevero and San Carlo Theatre, Smart Hotel Napoli provides easy access to the best of Naples. Plus, being just 7 km from Naples International Airport, reaching the hotel is a breeze. Book your stay now for a memorable experience in the heart of Naples.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: NAP

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 4882 reviews
Cleanliness: 8.56
Service: 9.33
Location: 9.37
Room Quality: 8.82
Amenities: 8.85
Value for Money: 8.81
Food and Beverage: 7.86
Overall Experience: 8.83
P
Pio • family_with_children • it
10
2026-03-07 • via Nuitee
A
Antonio • family_with_children • ar
8
2026-03-07 • via Nuitee
O
Olga • couple • by
9
Pros:

Современный комфортный отель, удобное месторасположение, вкусные завтраки и дружелюбный персонал. Однозначно рекомендую это место.

2026-03-07 • via Nuitee
P
Pellini • family_with_children • it
10
Ottimo soggiorno
Pros:

Vista mare, posizione, colazione molto buona e assortita.

Cons:

Andare via

2026-03-07 • via Nuitee
M
Mihóková • couple • sk
10
Pros:

Super , ubytovanie 10/10 ! Poloha , raňajky , čistota , milý personál proste top !

2026-03-05 • via Nuitee
P
Patrick • couple • ca
10
An exceptionally smart choice for tourists and cruisers.
Pros:

The location of the hotel was extremely convenient, we were getting on and off a cruise and stayed before and after. The staff were extremely helpful and friendly. The complimentary breakfast was outstanding and when we couldn’t attend breakfast on our last stay they prepared a breakfast box for us both to go and arranged a taxi to pick us up for the airport. We were extremely impressed by this service. The artwork in the hotel was gallery worthy and the room was very modern and smart technology like lights and Google Alexa features.

Cons:

Not being able to bring food on site was a bit inconvenient but we didn’t find this to be a problem.

2026-03-05 • via Nuitee
S
Sandra • extended_group • gb
7
Great location for ferries but room a little disappointing
Pros:

Location was good for our needs( next to ferry terminal ) . Breakfast was included which was a bonus

Cons:

The room smelt a little of sewage and of cigarette smoke . Dusty in corners of room

2026-03-05 • via Nuitee
P
Patrick • couple • ca
10
2026-03-05 • via Nuitee
M
Maria • couple • ie
9
2026-03-04 • via Nuitee
S
Sonya Balieva • extended_group • bg
10
Всичко беше прекрасно , ще се върнем пак.
Pros:

Закуската беше много добра .Местоположението беше супер на пешеходно разтояние до всичко .Автобуса от летището спира пред хотела имаш и спирка на метрото.Въобще локацията е супер за всичко.

Cons:

Всичко ми хареса

2026-03-04 • via Nuitee
S
Saleh • couple • it
9
2026-03-04 • via Nuitee
A
Alexandra • couple • hu
10
Egy egy igazán kiváló szálloda
Pros:

A lokáció számomra kifejezetten tetszett, hogy a kikötőben volt, de közben mégis központi elhelyezkedéssel, közel a metróhoz és a repülőtérhez.
A reggeli is remek volt, bőséges választékkal.

Cons:

Ilyen nem volt.

2026-03-04 • via Nuitee
S
Stefan • couple • ro
9
Pros:

Close to port, a lot of people

Cons:

Cannot come out and photograph the port, the ships, even if is so close.

2026-03-03 • via Nuitee
J
Javier • couple • es
10
2026-03-03 • via Nuitee
V
Valentina • extended_group • it
10
Soggiorno al top
Pros:

Tutto

Cons:

.

2026-03-03 • via Nuitee
M
Maria Paula • couple • de
8
2026-03-02 • via Nuitee
A
ANDREEA • family_with_children • ro
10
2026-03-02 • via Nuitee
I
István • family_with_children • hu
9
Pros:

Kívàló reggeli, mindennap takarítàs, törölköző csere és nagy tér a szobàban. Négy csillagos szintű volt.
Metró a hoteltől nem messze, közel gyalog is az óvàros.

Cons:

Ilyen nem volt

2026-03-02 • via Nuitee
G
Giuseppe • couple • it
3
2026-03-02 • via Nuitee
C
Chenqi • couple • dk
7
Not worth for the price, have to close the window because of the noise and people outside
Pros:

Nice breakfast area and friendly staff.

Cons:

I don’t like the location. Because it in the port area, so when you open the window you will see passengers and traffic pass just under your room with noise. It means you have to put the curtain down to protect the privacy and always close the window. I stayed one night and the room felt stuffy and poorly ventilated.
Actually, after some days, I found some other better Airbnb near the Metro “Dante” , quiet, bigger and more reasonable rates with balcony and breakfast!!!

2026-03-02 • via Nuitee