Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location with access to transport.
Friendly and attentive staff.
Cons:
Noisy environment due to nearby port.
Breakfast quality needs improvement.

Categories

Cleanliness
8.56
Rooms were clean and facilities inside room were good.
Service
9.33
Personnel attentionné, personnel gentile e professionale.
Location
9.37
Location and excellent access to transport links.
Room Quality
8.82
Camera impeccabile sia nello spazio sia nella pulizia.
Amenities
8.85
Standard quality for this hotel tier.
Value for Money
8.81
Exceptional value for money for what was paid.
Food and Beverage
7.86
Breakfast could have been better with more varieties.
Overall Experience
8.83
Overall a pleasant experience despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:28

Property Description

Luxurious Accommodation
Smart Hotel Napoli, a 4-star hotel in Naples, offers stylish rooms with modern amenities like flat-screen TVs, free WiFi, and room service. Each room is designed for comfort and convenience, ensuring a relaxing stay for all guests.

Convenient Services
With a 24-hour front desk, concierge service, and tour desk, Smart Hotel Napoli goes above and beyond to cater to the needs of its guests. Whether you need assistance with travel plans or require any services during your stay, the hotel staff is always ready to help.

Prime Location
Situated near popular attractions like Museo Cappella Sansevero and San Carlo Theatre, Smart Hotel Napoli provides easy access to the best of Naples. Plus, being just 7 km from Naples International Airport, reaching the hotel is a breeze. Book your stay now for a memorable experience in the heart of Naples.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: NAP

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 4882 reviews
Cleanliness: 8.56
Service: 9.33
Location: 9.37
Room Quality: 8.82
Amenities: 8.85
Value for Money: 8.81
Food and Beverage: 7.86
Overall Experience: 8.83
L
Laura • extended_group • at
6
2026-03-28 • via Nuitee
J
Johann • solo_traveller • de
9
Ein sehr angenehmer Aufenthalt in einer tollen Umgebung.
Pros:

Das Frühstück war abwechslungsreich. Preis-/Leistung war okay. Das Hotel hat meinen Erwartungen entsprochen. Ich würde dieses Hotel für einen Aufenthalt wieder auswählen. Das Zimmer war angenehm ruhig. Alles in Neapel ist mit der Metro und den Bussen gut erreichbar.

Cons:

Kein Kommentar. Alles okay.

2026-03-28 • via Nuitee
R
Riccardo • solo_traveller • it
8
Pros:

Ottima la posizione con uscita fronte accesso metro, piccolo rsitorante bar interno comodo a prezzo ragionevole

2026-03-27 • via Nuitee
L
Luan • couple • pt
10
Conforto prático
Pros:

Conforto, café da manhã e localização próximo ao metro e comboio

Cons:

Nada a declarar

2026-03-27 • via Nuitee
E
Elena • family_with_children • hr
9
2026-03-27 • via Nuitee
M
Melina • family_with_children • it
10
2026-03-27 • via Nuitee
R
ronda • solo_traveller • us
9
Pros:

It was great, nice and clean, friendly staff

Cons:

Nothing

2026-03-26 • via Nuitee
E
Ettore • extended_group • it
8
2026-03-26 • via Nuitee
A
Alessandra • solo_traveller • it
9
Pros:

Posizione, ampiezza e pulizia delle stanze

2026-03-26 • via Nuitee
M
MAURO • extended_group • it
9
2026-03-26 • via Nuitee
M
Mauro • couple • it
10
2026-03-26 • via Nuitee
E
El Padre • couple • hu
9
Rendkívül jó elhelyezkedés.
Pros:

A rendkívül jó elhelyezkedése a szállodának. A repülőtérről egy buszvonal - Alibus - és a végállomása 300 méterre van a szálloda bejáratától. 5 perc sétára elérhető látványosságok vannak, amiket nem szabad kihagyni. Tiszta, kultúrált helyíségek, szobák. A kikötói öbölben van, tehát közvetlen a tenger mellett vagy.

Cons:

A tengerjáró kompok folyamatos motor zűgását meg kell szokni minden este. A reggelinél a tojás rántotta nem éppen a legjobb, és ha valami elfogy akkor szólni kell az utántöltés miatt, pedig ezt a személyzet maga is automatikusan figyelhetné. A város borzasztóan szemetes, koszos, a házak java része rossz állapotban van.

2026-03-26 • via Nuitee
J
Jarell31 • family_with_children • de
9
Pros:

Location was good.The airport shuttle stop is just in front and the ferry port is 100 m away. Easy access to the Metro station. Generally safe and quiet. Our room was spacious and very clean, but no views from our side which doesn't matter to us. We spent most of the time in the city. Breakfast had a good variety of food.

Cons:

We noticed after our reservation that this hotel prohibited outside food and drinks. It was a bit frustrating for us.

2026-03-26 • via Nuitee
R
Rashed • extended_group • ae
9
Pros:

Very nice hotel room, modern and sleek

Cons:

The entrance to the hotel gets blocked off by the port security so you need them to grant you access each time you want to exit (they always allowed you - just a small nuisance)

2026-03-26 • via Nuitee
A
Alessandro • extended_group • it
9
2026-03-25 • via Nuitee
O
Orsolya • extended_group • hu
10
Modern, kényelmes, finom reggeli
Pros:

Tiszta, kényelmes, jól felszerelt, modern.

Cons:

Minden tetszett

2026-03-25 • via Nuitee
P
Peggy • couple • gr
9
2026-03-24 • via Nuitee
A
Arpi • family_with_children • am
10
Pros:

Service and customer care. Special thanks to Oriana

2026-03-24 • via Nuitee
P
pulinas • family_with_children • it
10
Pros:

Tutto

Cons:

Niente

2026-03-24 • via Nuitee
D
Diána • couple • hu
8
2026-03-24 • via Nuitee