Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location with access to transport.
Friendly and attentive staff.
Cons:
Noisy environment due to nearby port.
Breakfast quality needs improvement.

Categories

Cleanliness
8.56
Rooms were clean and facilities inside room were good.
Service
9.33
Personnel attentionné, personnel gentile e professionale.
Location
9.37
Location and excellent access to transport links.
Room Quality
8.82
Camera impeccabile sia nello spazio sia nella pulizia.
Amenities
8.85
Standard quality for this hotel tier.
Value for Money
8.81
Exceptional value for money for what was paid.
Food and Beverage
7.86
Breakfast could have been better with more varieties.
Overall Experience
8.83
Overall a pleasant experience despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:28

Property Description

Luxurious Accommodation
Smart Hotel Napoli, a 4-star hotel in Naples, offers stylish rooms with modern amenities like flat-screen TVs, free WiFi, and room service. Each room is designed for comfort and convenience, ensuring a relaxing stay for all guests.

Convenient Services
With a 24-hour front desk, concierge service, and tour desk, Smart Hotel Napoli goes above and beyond to cater to the needs of its guests. Whether you need assistance with travel plans or require any services during your stay, the hotel staff is always ready to help.

Prime Location
Situated near popular attractions like Museo Cappella Sansevero and San Carlo Theatre, Smart Hotel Napoli provides easy access to the best of Naples. Plus, being just 7 km from Naples International Airport, reaching the hotel is a breeze. Book your stay now for a memorable experience in the heart of Naples.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: NAP

Location

Guest Reviews

8.8
Based on 5497 reviews
Cleanliness: 8.56
Service: 9.33
Location: 9.37
Room Quality: 8.82
Amenities: 8.85
Value for Money: 8.81
Food and Beverage: 7.86
Overall Experience: 8.83
A
Albane • couple • fr
9
Escale à Naples confortable
Pros:

L'hôtel est situé sur le port de départ des passagers de croisière ce qui lui donne un charme exquis pour les amoureux de la mer et des navires. On accède directement au centre ville. Le petit-déjeuner est un buffet très fournis et de qualité, avec notamment des spécialités locales. Les chambres sont silencieuses et modernes.

Cons:

Le restaurant de l'hôtel n'est pas très intéressant.

2026-10-31 • via Nuitee
A
Angel • family_with_children • br
5
Pros:

Apenas do café da manhã e a localização.

Cons:

Preço e falta de cortesia por parte da recepção

2026-10-30 • via Nuitee
K
Katarzyna • extended_group • pl
10
Najbezpieczniej położony hotel w Neapolu
Pros:

Ciekawy,nowoczesny hotel położony NA molo-morze i statki widać przez okno.Nie słychać kiedy potężne wycieczkowce podpływają pod samo okno czy patio(nasz pokój miał patio ).Ciekawe doświadczenie.Wieczorem kiedy odpływały piękny widok na port.Hotel blisko zabytków,stacji metra ,a bus na lotnisko odjeżdża prawie spod hotelu.Śniadania bogate ,na konkretnie i bardzo dużo na słodko w tym typowe neapolitańskie słodycze podpisane by nie przeoczyć.

Cons:

powinna być większa szafa

2026-10-30 • via Nuitee
M
Marc • family_with_children • de
8
Pros:

Gute Lage für einen Ausflug nach Capri

2026-10-29 • via Nuitee
L
Luis Ignacio • couple • es
8
Pros:

Especialmente la ubicación

Cons:

No existe posibilidad de trabajar. Las habitaciones no tienen mesa y no existe un espacio de trabajo. Te derivan a la cafetería, con horario a partir de las 10 de la mañana y tienes que usar la terraza porque las mesas interiores no pueden utilizarse, e incluso te miran mal si no tomas consumición. Existe espacio para ello.

2026-10-28 • via Nuitee
A
Ana Paula • extended_group • br
9
Perfeita
Pros:

A localização é perfeita principalmente para quem vai pegar cruzeiros ou ferry para Capri muito perto e o quarto para duas pessoas tem uma divisória que dá privacidade. Os recepcionistas no check-in foram muito simpáticos e atenciosos

Cons:

O café da manhã é bom mas não excelente

2026-10-28 • via Nuitee
G
Gábor • couple • hu
10
Nagyon tetszett a szállás, kiváló helyen van
Pros:

Nagyon jó helyen van a Cruise kikötőben. Innen indulnak a kiránduló hajók, közel van a belvároshoz.
Kedves személyzet, tiszta szoba, finom reggeli.

Cons:

Nem volt ilyen

2026-10-28 • via Nuitee
T
Tiina • couple • au
10
2026-10-27 • via Nuitee
A
Adam • extended_group • pl
10
2026-10-27 • via Nuitee
A
Alessandro • family_with_children • it
8
Pros:

Ottimo albergo, in posizione comoda per visitare il centro di Napoli.
L'albergo si trova in una posizione tranquilla e risulta molto silenzioso.
Ritengo la colazione un po' povera per il tipo di albergo.

Cons:

Colazione da migliorare.

2026-10-26 • via Nuitee
M
MINFEI • couple • cn
9
2026-10-24 • via Nuitee
P
Peter • solo_traveller • sk
8
Vynikajúci hotel pri centre mesta so skvelým a napomocnim personálom ďakujem za skvele ubytovanie a určite sa ešte vráti
Pros:

Hotel bol skvelý čistí príjemný v centre

Cons:

Krátka doba na raňajky

2026-10-24 • via Nuitee
S
Siri • couple • no
5
Pros:

Sentralt ifht flybuss og båter. God frukost med egg/bacon. Trygt område.

Cons:

Mykje støy av folk inn/ut av resepsjonen på natta(hadde rommet som hadde inngang fra resepsjonen )

2026-10-24 • via Nuitee
J
jaume • couple • es
9
2026-10-23 • via Nuitee
D
David • family_with_children • gb
8
Lovey and accommodating team.. basic accommodation however ideal if your onward journey was to be a cruise
2026-10-23 • via Nuitee
L
laura • couple • it
10
2026-10-23 • via Nuitee
T
Tuba • couple • nl
6
2026-10-22 • via Nuitee
M
moshemeir • family_with_children • il
8
Pros:

מיקום....גודל החדר.....ניקיון.....א.בוקר טובה .

2026-10-22 • via Nuitee
J
jean pierre • couple • fr
9
2026-10-22 • via Nuitee
R
Rodinei • family_with_children • br
9
2026-10-22 • via Nuitee