Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location with access to transport.
Friendly and attentive staff.
Cons:
Noisy environment due to nearby port.
Breakfast quality needs improvement.

Categories

Cleanliness
8.56
Rooms were clean and facilities inside room were good.
Service
9.33
Personnel attentionné, personnel gentile e professionale.
Location
9.37
Location and excellent access to transport links.
Room Quality
8.82
Camera impeccabile sia nello spazio sia nella pulizia.
Amenities
8.85
Standard quality for this hotel tier.
Value for Money
8.81
Exceptional value for money for what was paid.
Food and Beverage
7.86
Breakfast could have been better with more varieties.
Overall Experience
8.83
Overall a pleasant experience despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:28

Property Description

Luxurious Accommodation
Smart Hotel Napoli, a 4-star hotel in Naples, offers stylish rooms with modern amenities like flat-screen TVs, free WiFi, and room service. Each room is designed for comfort and convenience, ensuring a relaxing stay for all guests.

Convenient Services
With a 24-hour front desk, concierge service, and tour desk, Smart Hotel Napoli goes above and beyond to cater to the needs of its guests. Whether you need assistance with travel plans or require any services during your stay, the hotel staff is always ready to help.

Prime Location
Situated near popular attractions like Museo Cappella Sansevero and San Carlo Theatre, Smart Hotel Napoli provides easy access to the best of Naples. Plus, being just 7 km from Naples International Airport, reaching the hotel is a breeze. Book your stay now for a memorable experience in the heart of Naples.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: NAP

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 4802 reviews
Cleanliness: 8.56
Service: 9.33
Location: 9.37
Room Quality: 8.82
Amenities: 8.85
Value for Money: 8.81
Food and Beverage: 7.86
Overall Experience: 8.83
S
shoshi • family_with_children • il
1
מתחת לכל בקורת
Pros:

כלטם

Cons:

הכל

2026-02-14 • via Nuitee
A
Artur • family_with_children • pl
10
Super!!!
Pros:

Czystość, codziennie było sprzątane. Świetna lokalizacja.

Cons:

Monotonność śniadań, codziennie to samo....

2026-02-14 • via Nuitee
M
MARIA VICTORIA • family_with_children • ar
10
Pros:

La ubicación exelente, me guardaron las valijas después del check out , hasta las 16 hs que tenía el barco . Todo nuevo, confortable y silencioso. Cenamos ahí mismo y el desayuno muy completo y rico .

2026-02-14 • via Nuitee
M
MIKYUNG • family_with_children • kr
9
Pros:

조식 좋았어요

Cons:

들어가는 입구 찾기가 좀 힘들었어요

2026-02-14 • via Nuitee
R
riccardo • solo_traveller • it
9
2026-02-13 • via Nuitee
R
Renáta Orsolya • couple • hu
10
2026-02-13 • via Nuitee
P
Pavel • couple • cz
9
2026-02-12 • via Nuitee
D
Dan • couple • cn
10
2026-02-12 • via Nuitee
S
Sándor • couple • hu
9
Jól felszerelet, ár érték arányban kiválló!
Pros:

MSC terminálhoz nagyon közel, nekünk a fő szempont ez volt!

2026-02-11 • via Nuitee
R
Rui • family_with_children • pt
10
Pros:

Tudo, a localização, o tamanho do quarto, wifi, pequeno almoço, etc. 5*

Cons:

A única coisa a apontar seria a vista da janela do quarto, mas não há nada a fazer

2026-02-11 • via Nuitee
C
Chiara • solo_traveller • it
8
Pros:

Struttura nuova con buoni servizi e molto pulita

Cons:

Un po’ impersonale

2026-02-10 • via Nuitee
P
pulinas • family_with_children • it
10
2026-02-10 • via Nuitee
M
marianna • extended_group • gr
10
Πάρα πολύ καλή εμπειρία
Pros:

Η τοποθεσία, το μέγεθος του δωματίου, η καθαριότητα και το προσωπικό

Cons:

Θα μπορούσε να ήταν πιο νόστιμο το πρωινό

2026-02-10 • via Nuitee
M
Monika • family_with_children • pl
10
2026-02-10 • via Nuitee
V
VATCHE • extended_group • am
10
The stay was excellent. close to the city center, wonderful and helpful staff
Pros:

Staff excellent. breakfast was good . good location .Very comfortable hotel.

Cons:

The partitions between rooms near the window must be well soundproofed.

2026-02-10 • via Nuitee
M
Matteo • family_with_children • it
8
BUON HOTEL
Pros:

POSIZIONE
PULIZIA
TRANQUILLITA'

Cons:

SERVIREBBERO PIU' DI ACCESSORI IN CAMERA, COME APPENDIABITI, CIABATTE....

2026-02-10 • via Nuitee
C
Claumaximus • family_with_children • ro
9
2026-02-10 • via Nuitee
A
Ade • family_with_children • ro
9
Pros:

Unlikely location in the building of the Port - which made it a bit confusing to find in fact, but overall excellent location! Looks new, very clean and nice looking. Nice staff too. Very good breakfast.

Cons:

The inner court rooms are disturbed by a light and an alarm multiple times per night. So windows and drapes must be kept closed - which is fine overall, but can be annoying.

2026-02-09 • via Nuitee
J
Jimena • family_with_children • ar
9
2026-02-09 • via Nuitee
M
Michal • extended_group • be
10
2026-02-08 • via Nuitee