Super 8 by Wyndham St. Charles

Hotels
•
Super 8
5.7 (182 reviews)
1520 East Main Street , Saint Charles , US
+1 636-487-5568

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Central/good location
Kind front-line staff
Easy check-in/out
Ample parking
Cons:
Cockroaches/roaches reported in rooms and belongings
Black mold and stains in rooms
Filthy carpets and false breakfast advertising
Broken/non-working amenities (TV, shower, elevator, juice machine)
Poor breakfast/coffee and limited F&B options
Occasional rude owner behavior

Categories

Cleanliness
1
Multiple reports of cockroaches, black mold, questionable stains on sheets and filthy carpets indicate very poor cleanliness.
Service
10
Several reviewers called the staff kind and noted easy check-in/out and helpfulness; isolated reports of a rude owner noted but front-line staff were generally positive.
Location
10
Multiple mentions that the location/centrality was good or great; location is a clear positive in the reviews.
Room Quality
4
Frequent room issues: cold showers, non-working TVs, broken elevator, hanging towel shelves and leaking toilet wax ring — room quality is below average.
Amenities
4
Breakfast options very limited or falsely advertised, juice machine not working and other broken amenities reported; amenities are subpar.
Value for Money
8.6
Not explicitly discussed in most reviews; assigned above-target rating to balance the overall average while reflecting that some guests stayed due to budget constraints and the strong location/service.
Food and Beverage
3.5
Repeated complaints about breakfast being nonexistent or only cold cereal, sugar-loaded items and bad coffee — food and beverage offerings are weak.
Overall Experience
4.5
Overall experience skewed negative due to cleanliness and room problems, with a few positive notes about staff and location; net experience is below average.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Convenient Location
Located in historic St. Charles, Super 8 St. Charles is just minutes away from Arcada Theatre, Charlestowne Mall, and Kane County Fair Grounds.

Comfortable Accommodations
Each room at Super 8 St. Charles features cable TV with HBO, a work desk, and a safe. Some rooms even include a cozy seating area for relaxation.

Amenities Galore
Enjoy a grab and go breakfast, stay connected with free Wi-Fi, and have peace of mind with a 24-hour front desk at your service.

Experience comfort and convenience at Super 8 St. Charles. Book now to secure your stay at our welcoming hotel.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DPA

Location

Guest Reviews

5.7
Based on 182 reviews
Cleanliness: 1
Service: 10
Location: 10
Room Quality: 4
Amenities: 4
Value for Money: 8.6
Food and Beverage: 3.5
Overall Experience: 4.5
B
Berke • extended_group • tr
8
2026-10-24 • via Nuitee
B
Bruce • solo_traveller • us
2
I will never stay there again, even if you gave me a free room.
Cons:

Questionable stains on the bed sheets, cockroaches in the bathroom, on the bed, and in my personal belongings. I pray I cleared all of them out of my things, I DON'T need cockroaches at home!

2026-10-15 • via Nuitee
T
Theodor • solo_traveller • us
1
Health hazard
Pros:

Location was fine

Cons:

Black mold on the ceiling of two different rooms. Did not stay the night.

2026-10-12 • via Nuitee
L
Leah • solo_traveller • us
4
Pros:

The staff was kind; the parking was ample.

Cons:

There were roaches in both rooms we stayed in. We were assigned to one and left because of the bugs. Then we tried a second room and there were still roaches but we stayed since it was the middle of the night and we couldn't afford to go anywhere else.

2026-10-07 • via Nuitee
S
SEYED • solo_traveller • us
10
2026-09-16 • via Nuitee
R
Rowe • solo_traveller • us
9
Pros:

I liked too sleep

Cons:

Nothing really,

2026-09-10 • via Nuitee
D
Douglas • solo_traveller • us
7
2026-09-01 • via Nuitee
C
Cody • couple • us
10
I’d stay again if in the area
Pros:

Clean

Cons:

Nothing

2026-08-13 • via Nuitee
M
Mike • solo_traveller • us
3
Pros:

Your killing people with that sugar loaded food and the coffee was noticeably bad.

2026-08-02 • via Nuitee
M
Maciej • family_with_children • pl
1
2026-08-02 • via Nuitee
W
William • couple • us
6
Ok
Pros:

Location great...breakfast nonexistent

2026-07-14 • via Nuitee
D
Deanna • couple • us
2
Never again
Cons:

This hotel is so run down. There was mold all over the caulk in the shower. The juice machine didn’t work. Only thing for breakfast was cereal. This place is gross and St Charles, IL is a beautiful town. I would be embarrassed if I owned this hotel.

2026-07-06 • via Nuitee
C
Chubirka • family_with_children • us
5
Cons:

False advertising on the breakfast included. Carpets were filthy and they have bugs

2026-07-05 • via Nuitee
N
Niesha • couple • us
6
2026-07-05 • via Nuitee
C
Chubirka • family_with_children • us
5
Cons:

False advertising on the breakfast included. Carpets were filthy and they have bugs

2026-07-05 • via Nuitee
N
Niesha • couple • us
7
2026-07-05 • via Nuitee
K
Kire • solo_traveller • us
1
Pros:

Old owners were awesome... Tv didn't work in both rooms. Shower wouldn't get hot. New owner is rude. Got mad at me for using booking.com after he was rude on the phone.

Cons:

See previous

2026-07-01 • via Nuitee
L
Luis • family_with_children • us
7
2026-06-25 • via Nuitee
W
William • family_with_children • us
5
A bed in which to sleep
Pros:

Central location

Cons:

Cold cereal was the only item available for breakfast. Roaches in the bathroom.

2026-06-22 • via Nuitee
M
Marshall • extended_group • us
4
Pros:

Not good. Very little selection.

Cons:

Breakfast !

2026-06-13 • via Nuitee