Comfort Inn & Suites Springfield I-55

Hotels
•
Comfort
7.9 (692 reviews)
3675 South 6th Street , Springfield , US
+1 217-529-8898

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Good and plentiful breakfast
Friendly and helpful staff (majority of reviews)
Convenient area for many guests
Pool and hot tub enjoyed by several guests
Spacious suites noted by some
Cons:
Significant cleanliness problems reported (unclean bathrooms, dried urine, used soap)
Bugs/insect sightings in rooms
Hot tub out of order or mold in some reports
Misleading/confusing location and access at night
Room issues: wrong room assignment, noisy fridge, polyester sheets/hot sleeping
Inadequate supplies in some rooms (toilet paper shortage)

Categories

Cleanliness
5
Multiple reviews report unclean rooms and bathrooms (dried urine, uncleaned shower, used soap), bug sightings and inadequate supplies (toilet paper), overall clearly negative on cleanliness.
Service
9.4
Many reviewers describe staff as friendly and helpful and cite good front-desk assistance; a few mention rudeness or poor handling of booking/local-guest policies, but overall service impressions are strongly positive.
Location
7.2
Mixed feedback: some guests found the area convenient, others noted misleading placement (not on I-55), confusing frontage-road entry and limited nearby food options — generally average-to-slightly-above-average.
Room Quality
6.5
Several guests reported issues (wrong room assigned, noisy fridge, polyester 'hot' sheets, balcony needing cleaning, insect in room); some found suites spacious and comfortable — overall mixed but below average.
Amenities
8.7
Hot tub/pool praised by some but also reported out of order or mold in places; laundry service and large breakfast area noted positively — amenities generally good when functioning.
Value for Money
7.9
Standard quality for this hotel tier
Food and Beverage
9.3
Breakfast repeatedly described as very good, plentiful and varied (eggs, bacon, waffles, yogurt); coffee decent though limited hot items some days — overall strong praise for breakfast.
Overall Experience
9.2
Many guests report very good to excellent stays (friendly staff, good breakfast, pool/hot tub), though a notable minority experienced serious cleanliness or booking issues; net impression leans positive with important caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Convenient Location
Located just 10 minutes away from the State Capitol building and the Abraham Lincoln Presidential Library and Museum, Comfort Inn & Suites Springfield offers a prime spot for exploring the city's historic landmarks.

Modern Amenities
Each room at the hotel is equipped with a flat-screen cable TV, microwave, refrigerator, and coffee machine, ensuring a comfortable stay for every guest. Free WiFi and a daily hot breakfast add extra convenience to your visit.

Meeting Facilities and More
With meeting facilities, laundry services, and free parking, Comfort Inn & Suites Springfield caters to both leisure and business travelers. Don't miss the chance to visit the nearby Korean War Veteran National Museum & Library and the University of Illinois – Springfield campus.

Book your stay now at Comfort Inn & Suites Springfield for a memorable experience in Springfield!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SPI

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 692 reviews
Cleanliness: 5
Service: 9.4
Location: 7.2
Room Quality: 6.5
Amenities: 8.7
Value for Money: 7.9
Food and Beverage: 9.3
Overall Experience: 9.2
M
Mary Jane • couple • us
10
2026-11-07 • via Nuitee
M
michael • family_with_children • us
10
Pros:

The room was clean and comfortable

Cons:

Not a fan of maple sausage I do not mix sweet with what's supposed to be salty

2026-11-02 • via Nuitee
C
Cheryl • solo_traveller • us
9
2026-11-01 • via Nuitee
C
Cheryl • solo_traveller • us
7
Comfortable with easy access, but not thrilling.
Pros:

Location, friendly helpful staff.

Cons:

Old and needs update, change from dark decor to fresh lighter decor. Parking lot needs pressure washing.

2026-11-01 • via Nuitee
C
Cheryl • solo_traveller • us
7
2026-11-01 • via Nuitee
R
Robin • family_with_children • us
1
Pros:

Was never allowed to check in because I live locally

Cons:

They literally have cut off anybody who lives locally in booking a room, and at the time of booking this we had no electricity in our house and nowhere to go

2026-10-29 • via Nuitee
J
james • couple • us
6
ok but misleading location made for difficult arrival at night
Pros:

Not on I55 so misleading…not near convenient food choices…confusing entry at night on frontage road

Cons:

see above…what I did like was spacious suite

2026-10-26 • via Nuitee
M
Mark • couple • us
8
2026-10-13 • via Nuitee
D
Denise • solo_traveller • us
9
2026-10-13 • via Nuitee
G
Gábor • family_with_children • hu
4
2026-10-12 • via Nuitee
O
Ortiz • couple • us
7
2026-10-10 • via Nuitee
H
Hellmeyer • solo_traveller • us
6
Pros:

It was clean convenient comfortable and breakfast was nice

Cons:

I didn't like being on upper floor as I'm a smoker.
Really I didn't have any bad to list

2026-10-08 • via Nuitee
P
Patrick • couple • be
8
Een goed verblijf
Pros:

Superruime en nette kamer. Frigo maakt veel lawaai. Goede verduisterende draperiën. Zeer goed ontbijt met ei, spek, yohurt, platte kaas, wafels... (van 06u00 tot 09u00). Weinig toiletpaper, er was maar amper 1/3 rol aanwezig - de 2de dag was dit al op. Geen balkonmeubilair.

Cons:

Onvoldoende toiletpapier. Het balkon heeft nood aan een goede poetsbeurt en er zijn geen terrasstoeltjes noch een tafeltje aanwezig.

2026-10-08 • via Nuitee
S
Shawn • solo_traveller • us
10
2026-10-07 • via Nuitee
S
Stacy • family_with_children • us
1
Pros:

Nothing

Cons:

They were rude

2026-09-18 • via Nuitee
M
Manuel • extended_group • us
7
2026-09-18 • via Nuitee
C
Cindy • extended_group • us
9
Very good experience and met our needs.
Pros:

Breakfast was very good and plentiful.

Cons:

N/a

2026-09-16 • via Nuitee
D
David • solo_traveller • us
10
Good experience
Pros:

Very friendly

2026-09-15 • via Nuitee
R
Rebecca • solo_traveller • us
4
2026-09-14 • via Nuitee
L
Litton • solo_traveller • us
3
Won't stop there again.
Pros:

Staff was friendly and the bed was comfy.

Cons:

The first room smelt like puke. They did accommodate me with a new room. However, the bathroom had not been cleaned. There was dried urine on the the toilet seat and drops on the floor. The shower was dirty and there was a used bar of soap in it. I was too tired to let the front office know and I cleaned myself... long travel day. Luckily I had my travel cleaning solution and a Norwex cleaning cloth with me.

2026-09-13 • via Nuitee