Mainao

Hotels
Independent
9.6 (25 reviews)
Matazarnos, Indefatigable, Puerto Ayora, Islas Galápagos, 200350 , Puerto Ayora , EC

Facilities

Free breakfast
Free WiFi
24-hour front desk
Garden
Designated smoking area
Television in common areas
Free breakfast
Safe-deposit box at front desk
Multilingual staff
Tours/ticket assistance
See all facilities

Review Highlights

Pros:
Unique property design
Exemplary staff

Categories

Cleanliness
9.1
Standard quality for this hotel tier.
Service
10
The staff was exemplary, everything about our stay was 10/10.
Location
9.6
It’s close to the main avenue, but still private.
Room Quality
9.6
Standard quality for this hotel tier.
Amenities
9.6
Standard quality for this hotel tier.
Value for Money
9.6
Standard quality for this hotel tier.
Food and Beverage
9.6
Standard quality for this hotel tier.
Overall Experience
9.7
Everything about our stay was 10/10.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:40

Property Description

Breathtaking Views and Amenities
Enjoy the serene garden views and make use of complimentary wireless internet and communal living room at Mainao.

Convenient Facilities
Benefit from tour/ticket assistance, barbecue grills, computer station, dry cleaning/laundry services, and a 24-hour front desk.

Comfortable Accommodations
Feel at home in the 22 air-conditioned rooms with LCD televisions, free Wi-Fi, rainfall showers, and daily housekeeping.

Book now for a memorable stay by the sea near Galápagos National Park and Fishing Piers.

Important information:

  • One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

See all policies

Location

Guest Reviews

9.6
Based on 25 reviews
Cleanliness: 9.1
Service: 10
Location: 9.6
Room Quality: 9.6
Amenities: 9.6
Value for Money: 9.6
Food and Beverage: 9.6
Overall Experience: 9.7
C
Catherine partner
10
Pros:

The property design itself is unique. It’s close to the main avenue, but still private. The staff was exemplary, everything about our stay was 10/10. Muchisima gracias!

2025-09-16 via Nuitee
K
Kristi
8
Great Spot, Weak WiFi
Pros:

Loved the location of this place! The neighborhood felt very safe, and I was completely comfortable walking around on my own. The staff were consistently pleasant and helpful throughout my stay. I’m giving it 4 stars instead of 5 because the WiFi was very unreliable. I had to go to nearby coffee shops just to get a stable connection. Otherwise, it was a great experience!

2025-07-01 via Nuitee
R
RAJ family
10
Pros:

Hotel Mainao is a hidden gem in Puerto Ayora. Spacious, clean rooms, delicious breakfast offerings, courteous and efficient staff, and striking Barcelona-inspired architecture make this family - owned hotel a top choice when holidaying in the Galápagos.

2025-06-11 via Nuitee
R
Raj
10
Pros:

Our 10 night stay at family-owned Hotel Mainao was delightful and memorable. We enjoyed its beautiful Barcelona-inspired architecture, striking mosaic tile motifs, clean rooms and an expansive terrace overlooking a quaint, quiet street. Athenea, Amanda and Alex are excellent hosts and gave us their very best attention, while the kitchen staff provided a sumptuous breakfast each morning. We felt at home throughout our stay. Thank you for everything! !gracias para todos!

2025-06-04 via Nuitee
A
Abby
10
Beautiful Hotel
Pros:

Honestly, I couldn't imagine a better place to stay in the Galapagos! The staff at the hotel was beyond helpful and always was looking to make our trip better. They helped us plan some activities on days when we had some free time. It is close walking distance to the Main Street and an easy and quick 10 minute walk to the pier and supermarket. If I ever go back to the Galapagos I will 100% be staying here.

2025-02-23 via Nuitee
J
Janette
10
Love it!
Pros:

Excellent stay for 2 nights. Super friendly staff and the breakfast was delicious. Would stay again. Beds very comfortable. Close to the main road.

2025-02-16 via Nuitee
P
Pavel partner
10
Pros:

Great place to stay

2025-01-18 via Nuitee
F
Francisco Javier family
10
Pros:

I like it!

2025-01-13 via Nuitee
L
Luis partner
10
Pros:

Amazing

2025-01-08 via Nuitee
E
Elisabeth
10
Tolle Lage-tolles Hotel
Pros:

Tolles Hotel zu tollem Preis. Super nettes Personal

2025-01-08 via Nuitee
I
Irene
10
Ótimo
Pros:

Quarto amplo, chuveiro maravilhoso, cama confortável. Todos muito atenciosos.

2024-12-24 via Nuitee
C
Claire partner
10
Pros:

Hotel was in a great location and the staff were wonderful.

2024-08-13 via Nuitee
L
Lisa
10
Pros:

Clean and spacious facility with attentive and helpful staff. Well situated to walk to all areas of Puerto Ayora, while being set back from the main streets so that it is quiet. Enjoyed my stay.

2024-07-18 via Nuitee
N
Naomi partner
10
Pros:

This property is so unique in its design--like a Spanish villa. TIt is clean, bed comfortable, and well maintained. The staff was helpful and spoke enough English to communicate. The French/Spanish/English speaking young woman was outstanding. Very polite & did a great job of explaining about not using the water to brush our teeth or drink on the Islands, how they provided bottled water & a refill station. The breakfast was nice--eggs as omelet, fried, or scrambled. The mango juice was EXCELLENT! As was the papaya & pineapple we ate with breakfast.

There is not an elevator so if you have difficulty hauling your luggage (they will help)--or yourself up multiple, narrow flights of stairs, you should ask for a ground level room.

2024-05-28 via Nuitee
S
Sohil
10
Pros:

Fantastic staff! So helpful and welcoming. Will stay here again!

2024-05-28 via Nuitee
L
Lei family
10
Pros:

Very nice place. The property is quite and clean. Staffs are very nice and helpful. The location is very convenient. About 10 minutes walk to the pier for ferries to other islands and tour. i

2024-05-22 via Nuitee
J
Jessica Mercedes
10
Excelente hotel
Pros:

Personal sumamente amable, habitaciones amplias, muy cómodas y la limpieza impecable. Buen desayuno, buena ubicación.

2024-05-21 via Nuitee
S
Savalai partner
10
Pros:

Functional. Nothing fancy. But practical. Not on the waterfront. But the Marina is literally few minutes away. Lot of dining options. Athenia was very helpful at the front desk.

2024-05-12 via Nuitee
M
MAVIA
8
Pros:

Buen servicio, cerca de todo

2024-02-01 via Nuitee
M
Mateo partner
10
Pros:

The Honeymoon Suite (same price as other rooms) is absolutely beautiful - rounded ceiling, ample space, private balcony, and 180 windows. The bed was huge and comfortable. Staff was highly attentive and provided many recommendations throughout. Would highly recommend!

2023-02-17 via Nuitee