Super 8 by Wyndham Richmond/Chamberlayne Rd

Could use a lot more cleaning . The walls and bottom panels im room was dirty needs a good cleaning and the air conditioner was only set to a certain temperature or something pray it works lol

The the property was dirty, not clean. There was hair in the shower.

Nothing

As a Wyndham rewards member I have stayed at numerous Wyndham properties and have always been please with them, including other Wyndham properties in Virgina (most recently another Super 8 in Christiansburg). Upon check in we were met with the smell of Marijuana. I realize it's legal in VA, but the room was "non-smoking". The lock on the door was broken (literally hanging), the bathroom was DISGUSTING (urine stains on the base of the toilet), hairs everywhere (including the "clean" towels), water marks all over the mirror (definitely uncleaned after the last reservation), and dried up bar of soap in the shower, black mold around and under the shower mat, and a soft spot in the shower floor that felt more than a little unsafe. The floors throughout the room had a greasy, slick covering. The AC continually dripped water (sounded like a running faucet) into a strategically placed trash can underneath it, and the vents were covered in a black substance I can only assume was mold). We slept on top of the covers on the bed because after pulling them back we found hairs on them, just like the ones on the "clean towels". Also, the supplied hair dryer did not work. The TV was unplugged upon our arrival making moving furniture a necessity to correct. The furniture hasn't been moved and cleaned behind in some time and it was blatantly evident. The remote control was missing the battery cover which was the least of its trouble, it was covered with what felt like possibly the same sticky/greasy covering the floor.

It was Nascar race weekend so other accommodations were in very short supply (trust me, we looked) or we would have found others. To say I am dissapointed would be an understatement. While loading our car this morning we heard a heated discussion between staff about other visitors complaints. Seems they were having the same issues we were. Hopefully this means staff has been alerted to the issues and will attempt to fix them.

bath tub nasty with rust and dirt
bad smell
room wasn't clean
smudges, cigarette burn marks all over (supposed to have been a non smoking room
There's no iron in the room.

Here's some advice, if you're gonna stay here bring your cleaning products to clean your room and bring your own sheets and pillow cases. It's a gamble, you might have a good room and you might not. So be prepared. Also lock your card until you get there mysteriously extra money was taken from my card before I arrived and they still charged me the full rate when I arrived. The Male Owner and the Black female manager were nice and apologetic and accommodating about things, which was appreciated. However this location gives the Wyndham Brand a bad name.

El personal mal trato,la habitación llena de humedad, vieja,deplorable,movimiento de gente extraña al hotel,el desayuno no existe,solo café! Pésima experiencia!

Everything, the first thing was I called and asked if they were disabled accessible they said yes, when I got there I wanted a smoking room, but my wheelchair could not fit through the door so I had to take a nonsmoking room in the 1st floor next thing I realized was for a disable room the had a cheap shower chair that you can get from Walmart for $25 the bed was so high that sleeping on it was not possible, I cut my toes from a metal that was in front of the property where you smoke. I’m in a wheelchair that’s to big for me I felt like I was sliding down I waved to the camera before I went down no one came till I hit the ground and that’s how I almost lost my toes. Now I know if housekeeping comes in an the person is sleep the have no right to come and clean, but this boyfriend & girlfriend came in to clean even though I ‘wasn’t sleep they came in all loud and disrespectful cleaning the bathroom both of them looking like crack head. So I’m letting all of my disabled and elderly that might need to a room that is ADA approved do not I repeat do not waste your money on Super 8. With all of this ordeal I had to call the ambulance and have been in the hospital since then and had to get a the most painful shot as if I got bitten by a dog and I’m still in the hospital I’ve been getting antibiotics for 4 days twice a day through the IV and I’m still in the hospital. So please don’t spend your money there.

The room was dirty, fighting out in the hallways, saw some bugs… I even had to go out and purchase my own blanket and pillowcase.

that the room had bed bugs & mold.

Room smelled a bit upon arrival and was fairly muggy. The floors felt a bit dirty, like they'd been swept but hadn't been washed in a while.