Super 8 by Wyndham Richmond/Chamberlayne Rd

Found bed bugs in the bed.
Roach’s crawling around like they own the place.
Staff knows that they have bed bugs on the “3rd floor only”

Breakfast consisted of mini muffins and juice. I would not consider that something to be adve6as Breakfast included.

The the property was dirty, not clean. There was hair in the shower.

Could use a lot more cleaning . The walls and bottom panels im room was dirty needs a good cleaning and the air conditioner was only set to a certain temperature or something pray it works lol

Nothing

bath tub nasty with rust and dirt
bad smell
room wasn't clean
smudges, cigarette burn marks all over (supposed to have been a non smoking room
There's no iron in the room.

Here's some advice, if you're gonna stay here bring your cleaning products to clean your room and bring your own sheets and pillow cases. It's a gamble, you might have a good room and you might not. So be prepared. Also lock your card until you get there mysteriously extra money was taken from my card before I arrived and they still charged me the full rate when I arrived. The Male Owner and the Black female manager were nice and apologetic and accommodating about things, which was appreciated. However this location gives the Wyndham Brand a bad name.

As a Wyndham rewards member I have stayed at numerous Wyndham properties and have always been please with them, including other Wyndham properties in Virgina (most recently another Super 8 in Christiansburg). Upon check in we were met with the smell of Marijuana. I realize it's legal in VA, but the room was "non-smoking". The lock on the door was broken (literally hanging), the bathroom was DISGUSTING (urine stains on the base of the toilet), hairs everywhere (including the "clean" towels), water marks all over the mirror (definitely uncleaned after the last reservation), and dried up bar of soap in the shower, black mold around and under the shower mat, and a soft spot in the shower floor that felt more than a little unsafe. The floors throughout the room had a greasy, slick covering. The AC continually dripped water (sounded like a running faucet) into a strategically placed trash can underneath it, and the vents were covered in a black substance I can only assume was mold). We slept on top of the covers on the bed because after pulling them back we found hairs on them, just like the ones on the "clean towels". Also, the supplied hair dryer did not work. The TV was unplugged upon our arrival making moving furniture a necessity to correct. The furniture hasn't been moved and cleaned behind in some time and it was blatantly evident. The remote control was missing the battery cover which was the least of its trouble, it was covered with what felt like possibly the same sticky/greasy covering the floor.

It was Nascar race weekend so other accommodations were in very short supply (trust me, we looked) or we would have found others. To say I am dissapointed would be an understatement. While loading our car this morning we heard a heated discussion between staff about other visitors complaints. Seems they were having the same issues we were. Hopefully this means staff has been alerted to the issues and will attempt to fix them.

El personal mal trato,la habitación llena de humedad, vieja,deplorable,movimiento de gente extraña al hotel,el desayuno no existe,solo café! Pésima experiencia!