Red Lion Inn & Suites Gretna - Omaha SW

Hotels
Red Lion Inn & Suites
5.4 (222 reviews)
14355 Highway 31 South , Gretna , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good value for price
Cons:
Dirty rooms
Unpleasant smells
Limited breakfast options
Noisy environment

Categories

Cleanliness
2.86
The hotel was reported as dirty, with issues such as bad smells and unclean bathrooms.
Service
6.83
Staff was friendly, but some reviews indicate poor response to complaints.
Location
7.37
Convenient location mentioned positively.
Room Quality
4.82
Many concerns over the condition of the rooms, such as smells and lack of cleanliness.
Amenities
4.85
Limited amenities noted, particularly breakfast options were lacking.
Value for Money
7.81
Some reviewers felt it was a good value despite the issues.
Food and Beverage
3.86
Breakfast was limited with various complaints about the quality.
Overall Experience
4.83
The overall sentiment is negative due to cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:42

Property Description

Indulge in Comfort and Convenience

Convenient Location: Adjacent to Nebraska Crossing Outlet Mall, our Gretna hotel offers easy access to shopping and entertainment.

Relax and Unwind: Take a dip in our indoor swimming pool or enjoy the comfort of your room with amenities like cable TV, coffee machine, and free Wi-Fi.

Start Your Day Right: Fuel up for your adventures with a grab and go breakfast before exploring nearby attractions like the Strategic Air & Space Museum.

Book your stay at Red Lion Inn & Suites Gretna for a relaxing and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DAY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

5.4
Based on 222 reviews
Cleanliness: 2.86
Service: 6.83
Location: 7.37
Room Quality: 4.82
Amenities: 4.85
Value for Money: 7.81
Food and Beverage: 3.86
Overall Experience: 4.83
J
Joshua solo_traveller us
2
There's a reason it's so cheap.
Pros:

It was inexpensive

Cons:

It was gross, the room looked like it hadn't been vacuumed in sometime. The sheets had lint and hair in them, the comforter was a blanket with a hole in it. There were thistle weeds all around the property.

2026-06-29 via Nuitee
R
ramon couple us
4
Pros:

awful breakfast

Cons:

not much

2026-06-18 via Nuitee
H
Holly couple us
9
Nice facility and staff
Pros:

Friendly staff
Clean room

Cons:

Small bathroom
Breakfast more of a grab and go than breakfast

2026-06-17 via Nuitee
M
Mary Susan solo_traveller us
3
Pros:

Facilities were very bad in the bathroom and bedroom. Remove this from your offers if you want to maintain a good reputation

2026-06-16 via Nuitee
B
Barry couple us
5
We will not be staying there again even though we travel to the area yearly.
Pros:

The bed was comfortable and the air-conditioning worked well.

Cons:

Room could have been cleaner. Had to request some bathroom basics from the front desk as there were not enough for 2 people in the room. Breakfast was all do it yourself. No provided hot breakfast items.

2026-06-15 via Nuitee
R
Ralph couple us
2
2026-06-14 via Nuitee
S
Stephanie couple us
2
My stay was unavoidable because of fatigue
Pros:

Breakfast was disappointing but I did take a banana

Cons:

The motel stank of a very offending odor. I had to run down the hall & hold my breath as to not vomit from the smell.

2026-06-10 via Nuitee
S
stephen couple us
9
Great value.
Pros:

Location and price

2026-06-01 via Nuitee
A
Ashley solo_traveller us
5
Pros:

Good location to KOA, right off highway, friendly staff.

Cons:

Blank/Empty areas where a sitting chair & table/desk was removed. Also appeared that a microwave should've been there, but wasn't. Volume on TV kept going out, so we had to turn the power off, then back on again...about every 30 minutes or so. Overall, it was a decent value for the 2 data we were there.

2026-05-26 via Nuitee
S
Shayna couple us
10
2026-05-20 via Nuitee
M
Monte couple us
6
2026-05-18 via Nuitee
B
Bonnie family_with_children us
1
Not very pleasant
Pros:

Staff was extremely rude outdated rooms bathroom was so tiny you had to practically stand in the shower to close the door. Beds were extremely uncomfortable tiny tiny pillows that were flat. Bedspread was thin as a sheet. Breakfast was barely there left over seemed from day before out of everything.

Cons:

Staff was extremely rude outdated rooms bathroom was so tiny you had to practically stand in the shower to close the door. Beds were extremely uncomfortable tiny tiny pillows that were flat. Bedspread was thin as a sheet. Breakfast was barely there left over seemed from days ago.

2026-05-18 via Nuitee
B
Balzhit couple us
8
2026-05-12 via Nuitee
N
Ness extended_group us
6
It was good
Pros:

Location was good

Cons:

Breakfast could've been alot better, no options

2026-04-20 via Nuitee
E
Eichholz solo_traveller us
6
Cons:

Found a used towel and wash cloth on top of the towel rack.

2026-04-13 via Nuitee
W
Wendy Lynn couple us
1
The staff should be in a non customer service role. If you don’t need shower- just a few hours sleep this will do.
Pros:

Location and price

Cons:

I checked in and front desk guy said I paid for the next day so I had to wait until 4pm to check in!!! It was 12:30am we were driving to Breckenridge. He actually was trying to get me to pay for another night. I love the Booking.com app.it was great when I showed him that I chose a hotel based upon late hours and it showed March 27th not 28th. He changed his tune real quick but check in took way too long when I already had a reservation.

The bed was actually comfortable but it was only one bed in a huge room with open space for another bed. A chair would have been good at least. The bed had a METAL skirt. The people below would hear this as we hit it multiple times. Is that even a thing?

The bathroom. Layers of dirt on floor and base boards. Toilet was clean. Layers of lime and scale in shower plastic insert and the hardware looked original to 1980. We opted to not get dirtier by showering.

Breakfast was bread and dry cereal.

2026-03-29 via Nuitee
D
Debbra family_with_children us
2
Pros:

The staff was very nice

Cons:

hundred years old felt like it bathroom were so small we had to get in the tub to close door toilet so short yu had to be very carefully when yu sat on them yu could barley have room to get up and off

2026-01-19 via Nuitee
K
Kathleen couple us
1
Did not stay due to concerns about security.
Pros:

Location

Cons:

There was someone already in the room they gave us

2026-01-19 via Nuitee
J
Jeffrey couple us
10
2025-12-29 via Nuitee
J
Jeffrey couple us
10
Pros:

Staff is friendly and the place is always clean

Cons:

N/A

2025-12-29 via Nuitee