Aiden by Best Western Sedona

Hotels
Aiden by Best Western
8.7 (741 reviews)
2545 W Highway 89A , Sedona , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Spacious rooms
Delicious breakfast
Cons:
Cleanliness issues
Noisy air conditioning
Breakfast area too small

Categories

Cleanliness
7.91
Several reviews mentioned issues with cleanliness, particularly dust in the bathroom vent and poor room conditions.
Service
9.38
The staff was frequently mentioned as pleasant and helpful, contributing positively to the experience.
Location
9.42
Numerous reviews highlight the prime location of the hotel, with great views and easy access to attractions.
Room Quality
8.37
Rooms were described as spacious and modern, yet some reviews noted maintenance issues like gaps in sliding doors.
Amenities
8.9
The hotel offers a pool area and breakfast options, but the size of the breakfast area can get crowded.
Value for Money
8.86
Many reviews considered it a good value given its amenities and location.
Food and Beverage
7.91
Breakfast received mixed reviews; while some found it amazing, others noted poor quality and variety.
Overall Experience
8.88
Overall, guests enjoyed their stay with some noted drawbacks, balancing the experience positively.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 00:58

Property Description

Spectacular Red Rock Views
Located just a short drive from Hillside Sedona Shopping Center, The Aiden by Best Western at Sedona offers stunning views of the iconic Red Rocks.

Convenient Access to Outdoor Activities
Guests can easily indulge in various outdoor activities such as hiking, mountain biking, and hot air ballooning right from the hotel. For a more adventurous experience, helicopter rides, jeep tours, and horseback rides are also available.

Relaxation and Dining Options
After a day of exploration, guests can unwind by taking a refreshing swim in the outdoor pool or enjoy delicious bistro-style dishes at The Golden Goose American Bistro.

Book your stay at The Aiden by Best Western at Sedona now to experience the perfect blend of relaxation and adventure!

Important information:

Please note that for reservations of 5 or more rooms there is a nonrefundable deposit consisting of the rate for 1 night that will be charged upon booking. Additionally, only cancelations up to 14 days in advance of arrival are accepted. Contact the property for more information.

Please note that guests traveling with pets will be accommodated on the ground floor.

Renovation work is done from 09:00 to 17:00 daily and expected to continue until the end of May. Some rooms may be affected by noise.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$10 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.7
Based on 741 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.9
Value for Money: 8.86
Food and Beverage: 7.91
Overall Experience: 8.88
D
David family_with_children us
10
Great place
Pros:

The rooms were very clean, bathroom was excellent, great walk in shower the shower pressure was nice and hot. Check in was easy, staff very polite. Alot of restaurants and shops near by. We met Michael at check out, a very nice guy, we took off early, but still had time to fill our coffee mugs, if you like to know more on coffee, see Michael...aka, " The Coffee Guru" ☕️ thank you Sir for the tips on coffee. I recommend this hotel highly!!

Cons:

Everything was very good, nothing negative to add.

2026-02-12 via Nuitee
G
Gary couple us
10
2026-02-12 via Nuitee
S
Schanuel family_with_children us
9
Pros:

Liked friendliness of staff, enjoy free soft drinks, liked breakfast. Was sad to hear they won't be doing breakfast anymore.

Cons:

Not doing breakfasts anymore.

2026-02-10 via Nuitee
T
Thomas family_with_children us
9
2026-02-10 via Nuitee
A
Amy solo_traveller us
10
2026-02-08 via Nuitee
D
Delija couple us
10
The views of the red rocks are magical, love Sedona
Pros:

I liked the friendliness, the views and surroundings, very beautiful place.

Cons:

Can't think of anything that I didnt like

2026-01-29 via Nuitee
U
Ung family_with_children mx
9
Excelente servicio, desayuno, camas muy cómodas.
Pros:

El desayuno muy completo y rico. Las camas super cómodas. Me encantó la sala de meditación porque tiene unas sillas de masaje. La vista de las habitaciones del tercer piso preciosa.

2026-01-28 via Nuitee
M
Myrian couple br
9
Voltaria com certeza!!!!
Pros:

Localização ótima, conforto e limpeza muito bons!

2026-01-26 via Nuitee
A
Accardo family_with_children us
10
2026-01-25 via Nuitee
P
Peter couple us
9
Pros:

Free breakfast.

2026-01-24 via Nuitee
T
Tammy couple us
10
Beautiful view for a Nice, affordable Hotel!
Pros:

The view was amazing! Staff were extremely professional and knowledgeable about the area. Rooms were nice, clean and spacious for two travelers. Complimentary breakfast was good. Coffee set up amazing. Bathrooms were clean with plenty of room. Love the desk area you could use as a vanity table. Rates are very reasonable. Daily room service is upon request only but very prompt on responding with any needs.

Cons:

No dressers in room, however you do have plenty of closet space. You do have to walk outside to get to breakfast area, but with the view you get not an issue. And a very short walk from room. You are in West Sedona so limited restaurants within reasonable walking distance but a very good one right in front of hotel.

2026-01-24 via Nuitee
J
John extended_group us
9
2026-01-24 via Nuitee
F
Frank family_with_children us
7
Great location, clean rooms, balcony with stunning views
Pros:

Location was excellent within walking distance to shopping. Hotel amenities: fitness equipment, massage chairs were good. Friendly & helpful hotel staff. Outdoor fire pit was added bonus

Cons:

Some items such as pre-prepared fried eggs and tater tots were cold. However, food variety was good. Coffee machine offer lattes and expresso which was excellent.
Our room had an unpleasant odor, and Front Desk Manager Micah accommodated us by moving to another room.

2026-01-24 via Nuitee
L
Lisa couple us
10
Will be back!
Pros:

The massage chairs.
Great breakfast
Yogurt parfait stand

Cons:

Nothing

2026-01-23 via Nuitee
A
Anna family_with_children it
10
Pros:

Posizione ottima, pulizia, gentilezza e la camera con vista sulle montagne.

2026-01-21 via Nuitee
V
Vincent family_with_children us
10
2026-01-20 via Nuitee
S
Stephanie couple us
9
2026-01-20 via Nuitee
R
Ramon couple us
10
2026-01-20 via Nuitee
K
Kathy couple us
7
Good location. Good price. They made an error when I booked an additional day to stay, can't reconci
Pros:

I liked the breakfast buffet, good staff were pleasant and helpful. Parking lot was accommodating, but there was not preference parking as stated when we made the reservation. Great location with lots of restaurants close by. The Aiden Best Western restaurants, that were offered on their website were too expensive, compared to other locations.

Cons:

We wanted to have the room cleaned once if they had time, but no one ever showed up. Basically I got towels and other items from the cleaning lady in the hall. We had a bad experience with the metal soap holder and toilet paper holder in the bathroom. My boyfriend clipped his head on the metal soap holder, and the toilet paper holder in bathroom. The toilet paper holder drew blood, when I went down to the front desk, they gave me Band-Aids to apply to the cut. We did not do anything about the cut on the forehead from the metal piece in the shower. It has now scabbed up and is almost healed.

2026-01-20 via Nuitee
T
The family_with_children us
9
Pros:

Great choices; comfortable eating area

Cons:

Nothing

2026-01-19 via Nuitee