Aiden by Best Western Sedona

Hotels
•
Aiden by Best Western
8.5 (667 reviews)
2545 W Highway 89A , Sedona , US
+1 928-282-1533

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent location and views
Very clean rooms
Friendly staff
Pool and free massage chairs
Good parking and easy access to trails
Good value for many guests
Cons:
Breakfast service inconsistent/poor (changes, limited offering)
AC/thermostat issues and noisy air conditioning
Some rooms small, limited storage or obstructed views
Occasional street noise and at least one report of a lumpy bed
Isolated front-desk service lapses

Categories

Cleanliness
9
Multiple reviewers called rooms 'very clean' and 'very saubere Zimmer'; overall cleanliness is consistently praised though a few noted no daily towel/linen service.
Service
9
Staff are frequently described as friendly and helpful, with a few isolated check-in/checkout lapses reported and one instance where a guest felt ignored on checkout.
Location
9.5
Location repeatedly highlighted as excellent — great views, close to trails, restaurants and shops; considered a major positive across reviews.
Room Quality
8
Rooms are generally clean and sometimes spacious, but several guests reported small/tight rooms, limited storage (no drawers), obstructed views in some rooms, noisy street/AC and at least one lumpy bed.
Amenities
9.2
Amenities are a strong point: pool, free massage chairs/meditation room, free soda and parking were called out positively by multiple guests.
Value for Money
8.8
Several guests found the hotel to be good value and 'good value for money'; a few complained about breakfast billing/changes which slightly lowered perceived value for some.
Food and Beverage
4.5
Food/Breakfast is a clear weak spot: multiple complaints about a scant breakfast, breakfast being changed/not provided and unsatisfactory discount arrangements with nearby restaurants.
Overall Experience
10
Overall impressions skew positive — friendly staff, excellent location, clean rooms and strong amenities make stays enjoyable for most guests despite some service and food issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:09

Property Description

Spectacular Red Rock Views
Located just a short drive from Hillside Sedona Shopping Center, The Aiden by Best Western at Sedona offers stunning views of the iconic Red Rocks.

Convenient Access to Outdoor Activities
Guests can easily indulge in various outdoor activities such as hiking, mountain biking, and hot air ballooning right from the hotel. For a more adventurous experience, helicopter rides, jeep tours, and horseback rides are also available.

Relaxation and Dining Options
After a day of exploration, guests can unwind by taking a refreshing swim in the outdoor pool or enjoy delicious bistro-style dishes at The Golden Goose American Bistro.

Book your stay at The Aiden by Best Western at Sedona now to experience the perfect blend of relaxation and adventure!

Important information:

Please note that for reservations of 5 or more rooms there is a nonrefundable deposit consisting of the rate for 1 night that will be charged upon booking. Additionally, only cancelations up to 14 days in advance of arrival are accepted. Contact the property for more information.

Please note that guests traveling with pets will be accommodated on the ground floor.

Renovation work is done from 09:00 to 17:00 daily and expected to continue until the end of May. Some rooms may be affected by noise.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sun, Nov 1, 2026 until Sun, Feb 14, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.5
Based on 667 reviews
Cleanliness: 9
Service: 9
Location: 9.5
Room Quality: 8
Amenities: 9.2
Value for Money: 8.8
Food and Beverage: 4.5
Overall Experience: 10
C
Cheryl • couple • us
7
Good views
Pros:

The view was great.

Cons:

It seemed like an old property.

2026-11-04 • via Nuitee
J
Juarez Miranda • couple • us
10
Excellent experience, will definitely be back!
Pros:

Excellent location! The room was comfortable. The doggie play area was great! The outdoor sitting area was a plus. The wine bar being so close was amazing!

Cons:

The pillows were a bit flat.

2026-11-04 • via Nuitee
A
Andrea • couple • it
10
2026-11-02 • via Nuitee
A
ADINA • family_with_children • il
9
2026-10-30 • via Nuitee
R
Robert • couple • gb
8
Very good
Pros:

Very clean great location and good facilities

Cons:

When showering in the bath it was like showering on a paddle board very disconcerting

2026-10-29 • via Nuitee
R
ROGELIO • family_with_children • us
10
2026-10-21 • via Nuitee
J
JESUS • extended_group • es
8
Buena opción pero desayuno decepcionante
Pros:

Habitación muy bonita y amplia. El entorno es seguro y muy bonito. Buen aparcamiento.

Cons:

El desayuno escaso y en una habitación muy pequeña. Un día no sirvieron desayuno y nos indicaron ir a un restaurante cercano.

2026-10-17 • via Nuitee
D
Dmytro • couple • nl
9
Pros:

Nice, modern, clean hotel. Some nice restaurants and bigger stores near by.

Good value for money

2026-10-08 • via Nuitee
U
Uwe • solo_traveller • de
4
Pros:

Zentral in Sedona

Cons:

Die Betten waren zu klein und das mit bezahlte. Frühstück gab es nicht !!!!

2026-10-07 • via Nuitee
N
Nanette • couple • us
5
Cons:

Couldn’t control thermostat, way too warm in room

2026-09-18 • via Nuitee
S
Shawna • solo_traveller • us
10
Pros:

Staff and location!!

2026-09-14 • via Nuitee
E
EUSEBIO • couple • cr
10
Pros:

Excelente ubicación

2026-09-14 • via Nuitee
A
Andrew • couple • us
9
2026-09-13 • via Nuitee
A
Andrew • couple • us
9
2026-09-13 • via Nuitee
L
Laura • solo_traveller • us
10
Great place to stay
Pros:

Location! Amazing view from our balcony look, exactly what it showed online! Not in the busiest part of Sedona yet close enough. Pool is so nice. Meditation room has two very nice massage chairs. Free soda! Everyone there was friendly!

Cons:

The only thing that would have made this place perfect was offering breakfast. They do give a coupon for 10% at a very close restaurant

2026-09-12 • via Nuitee
D
Danielle • solo_traveller • ca
6
Pros:

Very friendly staff, nice to have a green space designated for dogs!

Cons:

The A/C in the room kicks out quite often.

2026-09-11 • via Nuitee
S
Steven • solo_traveller • us
5
Overall it was just ok as I was able to enjoy some points of interest within Sedona.
Pros:

The view from the 3rd floor balcony facing north after I had to upgrade from the first floor back parking lot window.

Cons:

The room was small and tight, no drawers to place my belongings. Upon check out the front desk girl answered the phone as I approached the counter, she didn't ask if the person on the phone to hold for a brief moment. She conversed with the person on the phone and just gave me a 'thumbs up' that I was checked out. No "how was your stay" or "thank you" and did not provide me with a receipt for my charges when I had to ask her during her conversation on the phone.

2026-09-11 • via Nuitee
K
Katherine • couple • us
10
Comfortable and convenient. Good staff and service.
Pros:

Out of the hubbub of uptown Sedona. Easy access to trails. Good restaurant next door.

Had issue with AC. They moved us to a new room and comped us breakfast the next day.

2026-09-10 • via Nuitee
B
Bärbel • couple • de
10
saubere Zimmer, toller Ausblick auf die Berge, Pool, schöne Ausstattung, freundliches Personal
Pros:

tolle Lage, Blick auf die Berge auch vom Pool, sehr saubere Zimmer, schöne Ausstattung, Pool, Parkplatz, freundliches Personal

Cons:

hatten inkl. Frühstück gebucht für 179 Dollar, wurde einfach geändert, keine Info nix. Wurden 10% Rabatt auf zusätzlich Frühstück angeboten, haben uns 20 Dollar p.P. erkämpft, war sehr unangenehm. :-(

2026-09-09 • via Nuitee
M
Michel • couple • ch
7
2026-09-08 • via Nuitee