Super 8 by Wyndham New Stanton

We booked 4 rooms (we were 4 families with 5 children aged between 3 and 14) and 2 of them were smelly (mould) and had to be changed.They said some renovation work was going on.When rooms were changed,one of the rooms bed sheets were not clean as they mentioned staff uses that room(they did provide fresh bed sheets after our request).The breakfast area got busy around 8.30am as breakfast was till 9am.The breakfast area was not very spacious but manageable and it had decent options such as bread/bagel/cereal/waffle/juice/tea/coffee/yogurt/nutri bars.Guests who arrived at 8.40am did not get breakfast because they refused to refill and said whatever is out that's all,we cannot refill (people only got waffles/juice/coffee/cereal as everything else was over).We even heard comments from the staff like "there is nothing left,they wiped it all".The lady at the reception also commented that she has never seen the breakfast area so messy,Off course it will be messy if your hotel is busy with families with kids.The comments felt very racial to us and we have never faced such remarks from any other hotel,we travel a lot.

Breakfast area

Чистой выглядит только постель, ванная грязная, флаконы с шампунью просто с коричневыми пятнами, номер был сильно прокурен, хотя отель вроде для не курящих, другой комнаты не было. Унитаз не работал.

Was to be a non smoking room however until a week before it was a smoking It was never cleaned right. It was gross

The roomed smelled of smoke even though it was supposed to be non smoking. The toilet was also running. We asked for a different room, but no other toom was available. They told us we would get refunded, but the manager was not there to do it when we left.

It was absolutely disgusting. The room was not clean. The smell of weed was horrendous. The shower curtain had what looked like old blood splatters all over it. The walls had something all over them.

Here is where my stay took the turn. As my son and I were quickly grabbing our breakfast to go (as we were already running a little behind) my son was standing behind me so I had grabbed 2 honey buns for him and 2 for myself as that was all we were going to take. As I turned around to hand him his a female staff member made the comment " we dont mind if you have 1 or maybe 2 but if you want more than that there is a Walmart for that". I did not feel that was an appropriate comment that needed to be made. I was so stunned by her comment I didnt even say anything. I just walked out. I had an all day event and a long drive back home and lots of time to think on this situation and I will be calling to report it in the morning.

Bed could be softer

Check in and check out were easy. We were not offered a receipt upon leaving, just to make sure the cost matched what we were expecting. Check out person was not very personable. Check in person was very friendly but didn't mention what time breakfast was served, but made a phone call to our room to see if everything with our room was good, so we asked about breakfast hours.