Quality Inn & Suites Delaware South

Hotels
Quality Inn
8.1 (600 reviews)
1251 Columbus Pike , Delaware , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Cons:
Noise from housekeeping
Booking issues with third-party reservation

Categories

Cleanliness
8.28
Many reviews mention clean rooms and bathrooms.
Service
8.55
Positive mentions of friendly and helpful staff.
Location
8.29
Convenient location noted in several reviews.
Room Quality
8.04
Reviews highlighted good room quality, though there were minor issues with firmness.
Amenities
7.77
Amenities like breakfast received mixed reviews.
Value for Money
8.03
Good value mentioned by many guests.
Food and Beverage
7.58
Breakfast could have been warmer according to some feedback.
Overall Experience
8.25
Overall positive experiences expressed repeatedly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:25

Property Description

Convenient Location and Nearby Attractions
The Quality Inn & Suites Delaware is ideally situated just off Highway 23, a short drive from Columbus, Ohio. Guests can easily explore local attractions such as the Delaware County Fair and Olentangy Indian Caverns, or catch a game at the nearby Delaware Cows baseball team's stadium.

Amenities for Every Guest
From free high-speed Internet and a complimentary hot breakfast to an indoor heated pool and well-equipped guest rooms, this hotel ensures a comfortable stay for all visitors. Business travelers will also appreciate the added perks like in-room work desks and access to business services.

Convenience at Your Fingertips
With VCR and movie rentals, guest laundry facilities, and nearby dining options, the Quality Inn & Suites Delaware goes above and beyond to make your stay convenient and enjoyable. Book now for a memorable experience!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMH

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 600 reviews
Cleanliness: 8.28
Service: 8.55
Location: 8.29
Room Quality: 8.04
Amenities: 7.77
Value for Money: 8.03
Food and Beverage: 7.58
Overall Experience: 8.25
D
Daryl England solo_traveller us
7
Stiff bed
Pros:

Good breakfast nice clean facility. A good well supplied breakfast . Friendly staff.

Cons:

Bed was stiff and uncomfortable to me unless you like a hard bed . Needs a pillow top mattress cover . I'm a side sleeper woke up with shoulder hurting.

2026-05-07 via Nuitee
L
Loretta family_with_children us
4
decent, but will look for somewhere different to stay. Hotel feels outdated.
Pros:

The breakfast was okay, would have liked to see hard boiled eggs. AC worked well. Great Location

Cons:

The bed was too firm. TV was NOT a smart TV, there was no way to watch Youtube. No safe in the room. Baggage carts are both falling apart and hard to maneuvre. Elevator has seen better days, it's small had to make two trips just to get all our stuff to the lobby and there was only two of us.

2026-05-04 via Nuitee
R
RAE solo_traveller us
8
2026-05-04 via Nuitee
C
Courtney couple us
5
Frustrating stay
Pros:

Honestly location was probably the only good thing about this location.

Cons:

I had this hotel booked for 6 months in advance due to a concert in the area. We arrive at check in time and find out they switched our rooms and gave away the 2 queen beds I requested for 4 people and instead gave us a king room with a couch. They said they overbooked and a room was closed for maintenance last minute. Everything else was booked in the area and they basically said take it or leave it. The place wasn’t clean, breakfast was over by 8:30 when they told us 9:30. I will definitely be looking elsewhere next time.

2026-04-27 via Nuitee
G
Golembiewski solo_traveller us
10
2026-04-21 via Nuitee
C
Cassie family_with_children us
7
Would stay there again.
Pros:

Clean, nice pool.

Cons:

Beds have metal frames the amount of times I kicked them I’m sure my downstairs neighbors were not Impressed

2026-04-20 via Nuitee
J
Jeffrey family_with_children us
10
Pros:

The staff, especially Josh, went above and beyond for our funeral group.

2026-04-12 via Nuitee
R
rymarczyk family_with_children us
3
Pros:

the rooms were clean and the pool was nice

Cons:

they have metal at the bottom of the beds and its extremely easy to bump them like sliding between the wall and the bed and within my 1st hour there at 4pm we received a noise complaint because of the bottom of the bed i have 2 small children if im bumping into the bed they're definitely going to bump it and that made the stay extremely stressful because we weren't trying to be bad quest its just an extremely poor design for a room especially if you lack proper sound proofing that most hotels have. as well as the blankets werent very warm they were more like a sheet and the bathroom is very small and the sink to the bathroom is in the doorway which is very inconvenient

2026-04-09 via Nuitee
P
Perri couple us
4
Disappointed all around.
Pros:

Handicap room was spacious.

Cons:

Booking listing indicated Pet Friendly. No restrictions were listed. When checking in was told only dogs under 23 pounds and a $50 cash fee-non refundable. Requested a refund on room to try and find someplace else - our dog is 35 pounds and we did not have $50 cash on hand. Refund on room was refused. Found a bank to withdraw cash and brought our dog to the room anyway.
Small fridge that leaked all over the floor.

2026-04-06 via Nuitee
J
jehna family_with_children us
10
2026-03-31 via Nuitee
E
Ethan solo_traveller us
10
Pros:

Everything was great and staff was excellent, rooms were clean and updated.

2026-03-30 via Nuitee
B
Brandon family_with_children us
9
Relaxing.
Pros:

The staff was the best. The lady who checked us in was so kind and enjoyed talking to our kids. The lady who was in charge of breakfast was top notch. She was welcoming and had everything organized and stocked. The kids loved the pool.

Cons:

All was well. The TV maybe could have been a little bigger, but all and all no complaints.

2026-03-24 via Nuitee
M
Martin couple us
7
2026-03-24 via Nuitee
W
William extended_group us
10
Couldn’t have been better
Pros:

Everything the pool was warm you could swim in very clean. All the staff members were very nice hospitable very welcoming. The room was clean the whole silly it was clean. The nice woman who took care of the breakfast buffet was excellent. Nice she did an excellent job the breakfast no complaints absolutely great Five star rating for sure.

Cons:

Nothing

2026-03-23 via Nuitee
R
Ronald couple us
9
Nice stay great value
Pros:

Location was perfect

Cons:

Kids running in the rooms and up & down the hall above us at 11 pm

2026-03-22 via Nuitee
T
Tyana family_with_children us
10
Pros:

This hotel was in a very safe location, the place was very clean and the staff was amazing an very respectful. The breakfast was so delicious! I would recommend this hotel to anyone and would like to stay again when we visit Columbus for more then one day!

Cons:

The only thing I didn't like was the pool chlorine was very strong an burned my eyes but thats expected in an indoor pool.

2026-03-22 via Nuitee
B
Bills couple us
10
2026-03-16 via Nuitee
J
Joyce family_with_children us
8
2026-03-15 via Nuitee
S
Sabrina couple us
8
Pros:

Beds comfortable, rlly nice pillows. Facilities clean. Elevator is convenient since I have bad tendonitis.

Cons:

Screaming kids but that’s not the staffs fault

2026-03-14 via Nuitee
R
Ruthann family_with_children us
9
Pros:

Did not eat there

2026-03-04 via Nuitee