The Freeport Hotel, an Ascend Collection Hotel

Hotels
Ascend Collection
7.1 (711 reviews)
506 US Highway 1 , Freeport , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Fax/photocopying
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Breakfast variety
Cons:
Lack of cleanliness
Small rooms
Mold and odors in rooms

Categories

Cleanliness
5.43
Numerous mentions of lack of cleanliness; several rooms reported as dirty or not well-maintained.
Service
8.4
Staff was noted as friendly and accommodating.
Location
7.94
Many reviews highlighted the great location.
Room Quality
6.39
Comments about small rooms and issues with bedding quality.
Amenities
6.92
Amenities were generally sufficient; some complaints about the state of the hotel.
Value for Money
6.88
Mixed feedback on value, with some guests finding it good while others had issues.
Food and Beverage
7.93
Breakfast was appreciated, although it could improve in quality.
Overall Experience
6.9
Overall experience varied, with highlights but significant cons affecting the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:54

Property Description

Convenient Location and Amenities
Located just 1 mile from the iconic L.L. Bean Flagship Store, The Freeport Hotel by Ascend Collections in Freeport, Maine offers a daily continental breakfast and cozy rooms with free Wi-Fi, microwave, and refrigerator.

Comfort and Convenience
Each bright room features cable TV, a work desk, and access to on-site barbecue facilities. With 24-hour reception and a daily newspaper, guests can enjoy a comfortable stay.

Local Attractions
Indulge in Maine lobster at nearby Freeport Chowder House and Jameson Tavern Restaurant, or explore Wolfe’s Neck Woods State Park and Bowdoin College, both just a short drive away.

Book your stay at The Freeport Hotel for a memorable experience in Maine.

Important information:

Guests must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be generated and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PWM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.1
Based on 711 reviews
Cleanliness: 5.43
Service: 8.4
Location: 7.94
Room Quality: 6.39
Amenities: 6.92
Value for Money: 6.88
Food and Beverage: 7.93
Overall Experience: 6.9
K
Kevin couple us
10
2026-01-19 via Nuitee
S
Suzanne family_with_children us
10
2026-01-19 via Nuitee
J
Jonny extended_group us
3
2026-01-19 via Nuitee
D
Debra family_with_children us
2
2026-01-19 via Nuitee
T
Thomas couple us
9
2026-01-19 via Nuitee
D
Donna couple us
7
Comfortable, clean linens and bathroom. Carpets need to be replaced throughout facility. Staff good.
Pros:

Bed was clean and comfortable. Bathroom was updated and clean. Staff was pleasant.

Cons:

The carpets were worn and dirty in the halls. Also worn in the room. The room had an unpleasant smell.

2026-01-19 via Nuitee
T
Tricia couple us
9
Pleasant for the wonderful rates. Staff was awesome 👌
Pros:

Everything, enjoyed our stay. Will definitely visit again.

2026-01-19 via Nuitee
E
Ellen couple us
10
Pros:

Have no complaints. Breakfast was good, location excellent and room was clean. And price was right. Staff was extremely friendly. Great place to stay.

2026-01-04 via Nuitee
J
Jason couple us
8
2025-12-19 via Nuitee
W
Will family_with_children us
10
Pros:

Everything, location, price l, breakfast etc

Cons:

Nothing

2025-12-15 via Nuitee
P
Patrick couple us
1
Pros:

Nothing

Cons:

Everything

2025-12-15 via Nuitee
C
Christopher family_with_children us
5
Staff was very nice however the beds and pillows were not comfortable at all.
Pros:

Clean, good value and friendly staff.

Cons:

Beds and pillows were uncomfortable and held heat badly.

2025-12-04 via Nuitee
S
Smith extended_group us
10
Pros:

Cleanliness

2025-11-24 via Nuitee
P
Patrick couple us
1
2025-11-17 via Nuitee
M
Melissa couple us
6
Just an ok stay this time
Pros:

Location was amazing. Across from Maine brewery !

Cons:

I her stayed there a few times and have really been impressed with the value! However this time it wasn’t as clean as it usually is and they didn’t give us new towels. The towels were like paper thin!

2025-11-16 via Nuitee
C
Cynthia family_with_children us
1
Not good at all
Pros:

N/A

Cons:

This was one of the worst places we went to. We didn't even spend 2 hours there. The rooms are a lot smaller then they look, microwave was dirty, shower curtain and curtain by the ac unit had mold on it, walls were dirty. The staff was friendly enough and did not seem surprised when we wanted to check out early due to the room conditions. We spentost of our time at a McDonalds looking for a new place to stay then we did in the room.

2025-11-10 via Nuitee
V
Vining family_with_children us
6
Pros:

The hotel was in a great location. The breakfast was very good and available early. Coffee was alway available. The staff on in the morning when we checked out was very nice.

Cons:

The rooms were quite small. Once we got ready to go to bed we realized the top sheet and the comforter on one bed was blood stained. Went to call the front desk but the phone in the room didn't work. Used my phone got the front desk and explained the situation. Asked for a clean sheet, comforter and another set of towels as there were 3 of us. He asked that I come to the office. I declined as I was ready for bed. After a moment he said he would bring them. He came and declined to take the dirty linens. So I threw them in the hall. Got a comforter, no sheet, a set of towels and 2 bath mats. The other bed had to be remade as the sheets were on sideways.

2025-11-09 via Nuitee
M
Markus couple de
8
Pros:

Sehr nettes Personal, man ging auf Wünsche und Probleme sehr gut ein.

Cons:

Keine Mängel.

2025-11-07 via Nuitee
J
Jonathan family_with_children pr
6
2025-10-31 via Nuitee
J
JIM couple us
9
2025-10-30 via Nuitee