Super 8 by Wyndham Big Rapids

Hotels
•
Super 8
7.6 (131 reviews)
845 Water Tower Rd, Big Rapids, Michigan, 49307 , Big Rapids , US

Facilities

Golfing nearby
Free breakfast
Smoke-free property
Wheelchair accessible parking
RV, bus, truck parking
Free self parking
Free RV, bus, truck parking
Free breakfast to go
Wheelchair-accessible van parking
Wheelchair-accessible pool
See all facilities

Review Highlights

Pros:
Friendly/helpful staff
Convenient location (near eateries and expressway)
Some rooms reported as clean and felt safe
Affordable rates mentioned by some guests
Cons:
Smoke/odor issues in some rooms
Noisy air conditioning in rooms
Breakfast/food offerings considered poor (mostly carbs)
Inconsistent room condition (outdated, bed lumps, misleading suite photos)
Housekeeping lapses (hair in sink, dusty fixtures, dirty hallways)
Accessibility issues (no elevator, door/security concerns)
Perceived poor value for some (price vs. experience)

Categories

Cleanliness
7
Mixed comments: several guests said rooms smelled clean and were tidy, but multiple reports of smoke/odors, visible hair in sink, dusty coffee maker, dirty hallways and carpets indicate inconsistent housekeeping.
Service
10
Consistently praised: front desk staff described as very nice and helpful (assisted with walker, handled check-in/out politely); many reviews explicitly call staff friendly and accommodating.
Location
9.5
Positive mentions: close to expressway, near places to eat and shop (Bob Evans noted nearby), convenient for errands and dining.
Room Quality
6.5
Several negatives: noisy AC, smoke smell on arrival, bed wear/lumps, some rooms outdated or not as pictured (suite smaller than expected), cramped layout despite advertised suite amenities.
Amenities
6.8
Mixed to below-average: pool exists but often unused, small/frustrating fridge/microwave setups, no elevator to upper floors, limited towels and some dusty fixtures; spa tub present but room implementation disappointed some guests.
Value for Money
6.4
Mixed/negative: multiple comments that the hotel was not worth the price (one specific $300 complaint), while others noted affordable nightly rates—value perceived as inconsistent.
Food and Beverage
6
Breakfast criticized: mostly breads, bagels, cereal and carbs with limited proteins; several guests called the complimentary breakfast 'not good' or inadequate.
Overall Experience
8.6
Overall mixed but generally acceptable: strong, repeat mentions of helpful staff and good location offset issues with room quality, odors, and breakfast, producing an overall positive-but-imperfect stay for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:09

Property Description

Indoor Pool and Free Wi-Fi
Take a dip in the indoor pool or stay connected with complimentary wireless internet access.

Complimentary Breakfast and Business Center
Start your day with a free on-the-go breakfast and utilize the business center for your work needs.

Convenient Location and Amenities
With a 24-hour front desk, laundry facilities, and free parking, this hotel has everything you need for a comfortable stay.

Located in Big Rapids, just minutes away from Ferris State University and other attractions, Super 8 by Wyndham Big Rapids is the perfect choice for your stay.

Important information:

  • Pool access available from 7:00 AM to 11:00 PM.
  • Masks are required in public areas for unvaccinated guests.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CAD

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Guests are provided with free hand sanitizer

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

7.6
Based on 131 reviews
Cleanliness: 7
Service: 10
Location: 9.5
Room Quality: 6.5
Amenities: 6.8
Value for Money: 6.4
Food and Beverage: 6
Overall Experience: 8.6
S
Susan
8
Pros:

Nice employees. Clean room

2025-10-10 • via Nuitee
A
Alana
2
Pros:

Staff

2025-10-06 • via Nuitee
S
sandra • family
10
Pros:

This hotel was very clean. The front desk girl was very nice at ckeck in and check out. It smelled clean. Rooms were clean. I felt safe. The fridge worked and and had no ice biild up. The breakfast was alot of carbs. No proteins. It was still a nice breakfast. We did not have a chance to use or see the pool. Over all i would stay here again. Keep up the good work!

2025-09-29 • via Nuitee
A
Andrew • family
6
Pros:

The minute you walk in the door you can smell the scent of what I thought was curry and an old musty smell. My wife and I said we will never stay here again

2025-09-22 • via Nuitee
J
JoAnn • friends
10
Pros:

A little outdated but otherwise fine

2025-09-15 • via Nuitee
L
Linda • partner
8
Pros:

Places to eat and shop. Close to expressway.

2025-09-09 • via Nuitee
C
Courtney • partner
4
Pros:

When I booked the king bed suite with spa tub, I did it based on pictures. It showed a whole suite, complete with a table and chairs, counter with a sink and microwave and large fridge. Also with free breakfast, pictures of trays with eggs and such. What we got was a king bed and the spa tub, but crammed in a small space with a small fridge and microwave, desk with a chair. Not at all what was expected, and not worth $300 for 2 nights. Breakfast consisted of bread and bagels in baggies. Cereal and yogurt. Waffle iron with batter but no convenient way to put the batter in. We will not seek this hotel out ever again. Also, random shopping carts outside behind the building? Weird.

2025-08-29 • via Nuitee
B
Brigitte
10
Pros:

😊😊😊😊

2025-08-23 • via Nuitee
B
Beth • partner
10
Pros:

Na

2025-08-21 • via Nuitee
C
Carrie
10
Pros:

Room needed to be vacuum on edges other than that everything was wonderful and the staff is bert nice. I will be back.

2025-08-17 • via Nuitee
J
James
10
Pros:

Entry door on north end would not close, creating a security concern.

2025-08-13 • via Nuitee
M
madan • family_with_children
6
Pros:

not worth what they charged us

2025-08-08 • via Nuitee
N
Neil • family
8
Pros:

Friendly staff, standard room, clean. Good for the price

2025-08-04 • via Nuitee
J
Joann
4
Noisy AC.
Pros:

I paid $144 for one night at this hotel. I got in around 10:00 pm and when I got to the room and turned on the AC, it was very noisy. Made it hard to sleep - not OK. I can’t believe the hotel did not know this air conditioner was very noisy. When I checked out they said they had plans to install a new AC in that room.

2025-07-27 • via Nuitee
B
Becky • family
6
Pros:

The room smells so we had to go buy room deodorant. There was what looked like pelvic hair in our sink. Pretty disgusting

2025-07-26 • via Nuitee
B
Brian
8
Great trip
Pros:

The room smelled of smoke when we checked in and we told the clerk, but after being in the room a while, you did not notice it

2025-07-15 • via Nuitee
K
Kenny
6
Good
Pros:

It was good my husband and daughter went down for the breakfast and said it was not good but there a bob evens right in front that we ate at

2025-07-15 • via Nuitee
T
Taichi
6
OK, not great for a toddler though
Pros:

The price was good but the room was stressful with a toddler. The door to the bathroom was easily locked from the inside and we had to call the front desk to get us back in. The cable was difficult to use and we had to get someone to help. The price was cheap though, the room clean, and the pool fine.

2025-07-08 • via Nuitee
D
Don
6
Pros:

A lot of areas need updating. My bed was made poorly or not at all

2025-07-04 • via Nuitee
J
Jeremy
8
Pros:

Area

2025-07-03 • via Nuitee