Home2 Suites By Hilton Charlotte Northlake

Hotels
•
Home2 Suites by Hilton
8.4 (637 reviews)
7227 Smith Corners Blvd , Charlotte , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean atmosphere
Convenient location
Cons:
Room not fully clean
Inconsistent amenities
Breakfast not satisfactory

Categories

Cleanliness
7.79
Multiple mentions of cleanliness, but some complaints about half-clean rooms and a dirty pool.
Service
9.76
Consistently positive feedback about friendly and accommodating staff.
Location
8.8
Good location mentioned, but some negative experiences related to safety.
Room Quality
7.75
Some positive mentions, but issues reported with the sofa bed and fridge.
Amenities
8.28
Present but some dissatisfaction with the TV and the pool cleanliness.
Value for Money
8.24
Overall decent pricing noted, but some guests feel there are alternatives nearby.
Food and Beverage
7.79
Mixed quality feedback on the breakfast with some dissatisfaction.
Overall Experience
8.76
Generally positive experience reported, with issues that need addressing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:57

Property Description

Convenient Location in Charlotte:
Located just a short distance from popular attractions like Discovery Place Kids and Shoppes at University Place, Home2 Suites By Hilton Charlotte Northlake offers the perfect base for your stay in the city.

Comfort and Convenience:
Enjoy a range of amenities including concierge services, free WiFi, a shared lounge, and a continental breakfast served every morning. The hotel also features non-smoking rooms, an indoor pool, and a terrace for relaxation.

Exceptional Service:
With a 24-hour front desk, an ATM on-site, and a snack bar for guests to unwind, our attentive staff are dedicated to ensuring you have a memorable stay at Home2 Suites By Hilton Charlotte Northlake.

Book now to experience the perfect blend of comfort, convenience, and exceptional service at our hotel in Charlotte.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 637 reviews
Cleanliness: 7.79
Service: 9.76
Location: 8.8
Room Quality: 7.75
Amenities: 8.28
Value for Money: 8.24
Food and Beverage: 7.79
Overall Experience: 8.76
J
Johnson • solo_traveller • us
10
Quiet and simple
Pros:

I liked the space and the pool

Cons:

My sheets n pillows were stained

2026-04-02 • via Nuitee
K
Kim • couple • us
10
Booked a room as a stopover on the way home and we were extremely happy!
Pros:

Staff was very friendly and helpful! The room was clean and comfortable.

Cons:

Not applicable

2026-04-01 • via Nuitee
J
Jessica • family_with_children • us
10
2026-03-24 • via Nuitee
W
William • family_with_children • us
9
Pros:

Clean, kind, stayed a week and had no problems.

Cons:

Bathroom was a little small but that’s a personal preference

2026-03-18 • via Nuitee
S
Susan • couple • us
10
2026-03-16 • via Nuitee
T
Tiarra • couple • us
10
Pros:

I had a great experience from the timeI enter the building and head to your room. It’s friendly and clean. The bed was so comfortable slept
so good. I’m big on the smell and let me tell you it was the fresh scent smell

2026-03-16 • via Nuitee
R
RACHEEN Garrett • solo_traveller • us
10
2026-03-08 • via Nuitee
W
Whitney • family_with_children • us
9
Pros:

Its was clean and convenient to uptown. The staff was friendly, the pool was open and it was 8 minutes from a Walmart and set behind a shopping plaza.

Cons:

No complaints. It served it's purpose. I enjoyed it.

2026-03-02 • via Nuitee
Q
Queena • family_with_children • us
10
2026-02-26 • via Nuitee
R
Randy • family_with_children • us
10
2026-02-10 • via Nuitee
T
Tommieka • couple • us
10
2026-02-10 • via Nuitee
T
Timothy • couple • us
6
Fine, but there’s other options you should consider nearby.
Pros:

Decent price, room was spacious, and the mini kitchen worked for my needs.

Cons:

Tons of noise from other guests, a weird smell in our room (I think somebody before us had a dog), and the furniture and beds were dated and in need of replacing.

2026-01-20 • via Nuitee
W
William • solo_traveller • us
9
Loved the stay, will stay in the near future
Pros:

Breakfast good,. Staff Wonderful!

Cons:

Breakfast

2026-01-19 • via Nuitee
P
PATRICIA • family_with_children • us
8
A great stay at Home2 Suites Northlake Charlotte
Pros:

My kids enjoyed the breakfast

Cons:

It was some noise on the floor above our room. But we made the best of our stay. The hotel itself is very nice

2026-01-19 • via Nuitee
D
David • couple • us
9
2026-01-19 • via Nuitee
S
Stephanie • couple • us
9
Excellent
Pros:

Good

Cons:

N/A

2026-01-19 • via Nuitee
K
Kathy • family_with_children • us
10
I would recommend this to friends and family for sure.
Pros:

Breakfast was ok. The front desk receptionist was awesome. She made sure we were satisfied with our stay and very professional and friendly.

2026-01-19 • via Nuitee
T
Tracy • family_with_children • us
5
We wouldnt come back
Pros:

The staff was nice and the room size was nice

Cons:

Breakfast wasnt good at all. The only thing that tasted good was the cereal my kids got. Location was awful. There was an incident the first night we were there where 4 cops were called. My kids were scared. We were going to ask to switch hotels however the lady was too busy dealing with the incident we never had the chance to talk to her.

2026-01-19 • via Nuitee
C
Christina • couple • us
8
2026-01-19 • via Nuitee
L
LATOYIA • extended_group • us
8
It was clean, a good location and exactly what was needed for my time in Charlotte.
Cons:

The sofa bed’s mattress was hard as a brick.

2026-01-03 • via Nuitee