Sheraton Suites Fort Lauderdale at Cypress Creek

Hotels
Sheraton
8.2 (772 reviews)
555 Northwest 62nd Street , Fort Lauderdale , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good food quality
Cons:
Cleanliness issues
Room maintenance problems

Categories

Cleanliness
5.53
Several complaints about the hotel's overall condition and cleanliness, including dirty carpets and broken showers.
Service
10
Many reviews praised the staff's attentiveness and friendliness, especially mentioning Jalila and Athiq.
Location
9
Location is generally described as good, though some noise from trains and traffic was mentioned.
Room Quality
7.54
Rooms are described as spacious but have issues like broken showers and worn furniture.
Amenities
8.49
The pool is mentioned positively, but other amenities received mixed reviews.
Value for Money
7.52
Value perception is affected by cleanliness and room issues, leading to a lower score.
Food and Beverage
9.48
Food quality was praised in several reviews, particularly breakfast service.
Overall Experience
8.03
The experience is impacted by significant cleanliness issues despite good service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:58

Property Description

Luxurious All-Suite Hotel in Sunny Fort Lauderdale

Elegant Suites with Modern Amenities
Indulge in the comfort of two-room suites overlooking palm trees and a waterfall atrium. Each suite boasts 2 HD TVs, a separate living area with a sofa bed, and convenient kitchen amenities.

Top-Notch Facilities for Ultimate Relaxation
Enjoy a state-of-the-art fitness center, a heated outdoor pool, and a relaxing hot tub on-site. With 13000 square feet of event space, this hotel is perfect for both leisure and business travelers.

Delightful Dining Experience at Terrace 555
Savor a delicious meal at the on-site restaurant, Terrace 555, serving breakfast, lunch, and dinner in a casual setting.

Experience the epitome of luxury and convenience at Sheraton Suites Fort Lauderdale at Cypress Creek. Book your stay now for an unforgettable experience!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLL

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 5 per day.

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 772 reviews
Cleanliness: 5.53
Service: 10
Location: 9
Room Quality: 7.54
Amenities: 8.49
Value for Money: 7.52
Food and Beverage: 9.48
Overall Experience: 8.03
R
romina family_with_children ar
5
No volvería
Pros:

Adentro era lindo nada más

Cons:

Habitaciones viejas ascensor viejo y sucio no se la categoría de un hotel Sheraton

2026-02-10 via Nuitee
P
pauletten484 Family
10
A place to return to
Pros:

I had a great stay. Staff everywhere in all departments were so attentive, friendly, professional and mindful. I was especially impressed with Jalily who was present overseeing for breakfast in the club lounge. She stood out because she greeted everyone with a great warm and friendly smile and presence. Jalily accommodated guests with customer service professionalism assisting in whatever way needed to provide a pleasant experience.

2026-02-09 via Tripadvisor
B
Barbara solo_traveller us
7
Fine for a one night stay to be near executive airport
Pros:

Spacious public areas and room.

Cons:

Feels tired but comfortable for one night. Staff seemed a little overwhelmed ( barkeep and check in )

2026-02-08 via Nuitee
T
TravelDiva001 Couples Knoxville, Tennessee
10
Great stay pre-cruise
Pros:

Check in was a breeze, our room was spacious, clean, and very comfortable. We enjoyed the juices and snacks from the lounge which we were able to visit because of our Marriott Bonvoy Platinum Elite status. Breakfast was delicious and selection of items generous. We will stay here again when in town.

2026-02-06 via Tripadvisor
K couple bs
5
Very Beautiful Hotel, Not much bang for your buck!
Pros:

The ambiance and esthetics of the hotel

Cons:

A bit overpriced because no complementary anything, outside of the lemon water downstairs in the waiting area.

2026-01-27 via Nuitee
S
Stuart solo_traveller gb
8
Pros:

Very large rooms, clean and comfortable

Cons:

Very noisy, the trains going by were very loud till late into the night

2026-01-26 via Nuitee
J
Jessica Howard family_with_children us
2
Dirty
Pros:

Size of room and location was good

Cons:

It was so dirty. There was a dirty fingernail on our floor, leftover jewelry on the sink, dirty cups and a stained and ripped couch. We asked for an extra sheet to put over the couch and never for it.

2026-01-26 via Nuitee
I
iradae2023 Family New York City, New York
8
Great location and amenities, but housekeeping needs improvement
Pros:

My husband and I stayed at this hotel in Florida in January. Overall, the location is excellent and the amenities are great, which made our stay enjoyable.

However, we did experience an issue with housekeeping. On two occasions after our room was serviced, we were left without any towels. It appeared there may have been a shortage of clean towels, and unfortunately we were not provided with replacements until the next day, which was inconvenient.

That said, we would really like to recognize Jalila, the members lounge attendant. During her shifts, the lounge was always clean, well organized, and fully stocked. She was extremely helpful, friendly, and professional, and truly made a positive difference in our stay.

With some improvement in housekeeping consistency, this hotel could be an even better experience.

2026-01-25 via Tripadvisor
J
Jared couple bs
8
Stay was good. Overall
Pros:

The rooms were newly renovated clean and comfortable.

Cons:

The front desk person didn't seem to be to experience in the Job.

2026-01-23 via Nuitee
C
Cees solo_traveller nl
7
Pros:

De kamer

Cons:

De bar en ruimte om te eten.

2026-01-22 via Nuitee
S
Sebastian couple pe
5
2026-01-20 via Nuitee
J
John solo_traveller us
8
Good not great
Cons:

The room in updating
Tiles are old, grayish, bathroom sliding door does not close all the way

2026-01-20 via Nuitee
L
Laroysha family_with_children us
8
Overall the stay was great, I was very impressed on how clean everything was.THANK YOU!
Pros:

Very clean facility, Staff very nice and accommodating! Breakfast was good!

Cons:

Due to Remodeling a king size mattress was outside my room door, and the tv in the living room gave us a hard time so we watched tv in the main room.

2026-01-20 via Nuitee
R
Rosa couple us
10
Relaxing
Pros:

Clean and quiet

Cons:

Waterfall

2026-01-19 via Nuitee
J
Jn Dany family_with_children us
8
2026-01-19 via Nuitee
M
Michelle couple us
9
It was the perfect place to relax,unwind and enjoy nature! I love the plants ,rocks and waterfalls!
2026-01-19 via Nuitee
D
Danielle family_with_children us
9
Cons:

Only issue was the raccoon by the pool area that prevented my son and I from enjoying a swim! Other than that this was the perfect stay!

2026-01-19 via Nuitee
J
James couple us
8
2026-01-19 via Nuitee
M
MARA extended_group us
10
2026-01-16 via Nuitee
M
MARA extended_group us
10
2026-01-16 via Nuitee