Four Points by Sheraton Suites Tampa Airport Westshore

Hotels
Four Points by Sheraton
8.1 (895 reviews)
4400 West Cypress Street , Tampa , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Issues with cleanliness
Some amenities not functioning

Categories

Cleanliness
7.6
Some rooms need repair, dust noted in common areas.
Service
9.1
Friendly staff, though some communication was challenging.
Location
8.6
Convenient location close to the airport and stadium.
Room Quality
7.6
Rooms are nice and spacious but some have issues.
Amenities
8.1
Nice pool and gym, but some amenities were not working.
Value for Money
7.6
Price expectations were not met due to service issues.
Food and Beverage
7.6
Cold food reported in the restaurant with limited options.
Overall Experience
8.6
Mixed but overall a satisfactory stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:28

Property Description

Indulge in Comfort and Convenience at Four Points by Sheraton Suites Tampa Airport Westshore

Luxurious Amenities: Enjoy an indoor pool, gym, and St. James restaurant. Each suite boasts a refrigerator, coffee maker, and microwave.

Prime Location: Situated near Raymond James Stadium and Westshore Mall, our hotel offers easy access to popular attractions.

Complimentary Shuttle Service: Take advantage of our free shuttle to and from the airport, International Mall, and Westshore Mall.

Experience the perfect blend of relaxation and excitement at Four Points by Sheraton Suites Tampa Airport Westshore. Book your stay now!

Important information:

Please note the credit card used to make the reservation must be presented at check-in.

Please note airport shuttle times are limited. Contact property for further details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TPA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 10.75 per day.

Location

Guest Reviews

8.1
Based on 895 reviews
Cleanliness: 7.6
Service: 9.1
Location: 8.6
Room Quality: 7.6
Amenities: 8.1
Value for Money: 7.6
Food and Beverage: 7.6
Overall Experience: 8.6
J
Joseph solo_traveller us
1
Nasty roaches
Pros:

Nothing at all

Cons:

Bugs in the room. I submitted photos and videos trying to obtain a refund, and they keep ignoring me.

2026-07-03 via Nuitee
C
Charles couple us
8
2026-07-01 via Nuitee
I
Isabelle family_with_children us
3
A comfortable room, but the parking fees and poor customer service made for a disappointing stay.
Pros:

The room itself was clean and comfortable, and the hotel was in a convenient location. The facilities were decent and met my basic expectations for the stay.

Cons:

I was very disappointed that guests are charged separately for parking. I travel frequently and have never stayed at a hotel that charged for parking overnight. I also did not like the service when I arrived for check-in. The front desk employee was rude, and I felt uncomfortable and judged during the interaction, especially when she insisted on seeing my husband. Unfortunately, after that experience, my entire impression of the hotel was negative.

2026-07-01 via Nuitee
C
Christopher couple us
10
Very comfortable
Pros:

Very nice vibe

2026-06-29 via Nuitee
D
Denice solo_traveller us
10
2026-06-29 via Nuitee
A
Alma couple us
10
2026-06-28 via Nuitee
O
Orlando solo_traveller us
9
Overall it was well worth the price and the rooms were comfortable.
Pros:

Staff were friendly and helpful

Cons:

Elevator issues ,only one working , I think parking should be included.

2026-06-24 via Nuitee
B
Bailey family_with_children us
10
Staff was wonderful. I choked in the lobby and was offered a free bottle of water.
Pros:

Excellent food very clean room.

Cons:

Parking was very tight.

2026-06-23 via Nuitee
L
Lee family_with_children us
10
2026-06-22 via Nuitee
W
Wilfredo family_with_children us
8
Pros:

Value

Cons:

Have not received my deposit

2026-06-13 via Nuitee
M
Manning solo_traveller us
10
Pros:

Everything

Cons:

Nothing

2026-06-11 via Nuitee
I
Ian couple gb
8
2026-06-10 via Nuitee
M
Monique couple us
8
Nice stay. Will return
Pros:

Beautiful. Quiet

Cons:

Indoor pool area was a little dirty

2026-06-09 via Nuitee
A
Amber solo_traveller us
4
Pros:

I love the pool usually ive stayed here 3 times.

Cons:

This is the first time I've had an issue the room was just not up to par.
There was a slight smell walking in I said maybe someone tried to smoke in there idk.
Then it was just kinda moist in the room.
Once I took a shower the tub kept backing up. The internet kept going out saying reset router etc. Idk had maintenance come said everything was fine but of course late in the evening same issues internet, tub this time even worse.
Never ever had an issue with this hotel it really disappointed me with their reaction to the issues at hand. I spent decent money just for my little stay cation to deal with stuff I shouldn't have to.

2026-06-04 via Nuitee
R
Radtke solo_traveller ae
9
Overall it was pretty good.
Pros:

Cozy environment, nice staff. Good hospitality and good housekeeping. There’s a Longhorn restaurant 5 minutes driving.

Cons:

No breakfast included and even paying for it there’s no free coffee, very expensive food at the hotels restaurant. Sometimes smell of weed at non smoking areas. I asked 5 times to unclog my bathtub drain and no one came, I stayed for one month at the hotel.

2026-06-04 via Nuitee
P
Phillip couple us
9
2026-06-02 via Nuitee
M
Marta couple us
10
Amazing customer service and fabulous time!!
Pros:

Amazing!

Cons:

What’s not to love!!

2026-06-01 via Nuitee
G
Golbarg solo_traveller us
1
Pros:

the shuttle service was convenient.

Cons:

The room smelled moist and of mold/mildew and I was extremely sick and congested by the morning. The entire place was outdated and not worth the price. I was charged for parking despite not having a car and calling several times to advise of same, even prior to checking out, I advised the staff of the issue and was assured it would be taken care of but had to call multiple times to get a corrected invoice. There is no menu for the restaurant and no one picked up the calls when I called them multiple times to place an order.

2026-06-01 via Nuitee
K
Kalynn family_with_children us
5
2026-06-01 via Nuitee
T
Trevor couple us
10
2026-05-31 via Nuitee