Crowne Plaza Frankfurt Congress Hotel by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
7.4 (3482 reviews)
Lyoner Strasse 44 -48 , Frankfurt/Main , de

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Cleanliness issues
High parking fees
Room maintenance needs attention

Categories

Cleanliness
6.36
Multiple mentions of cleanliness issues, including dirty windows and unrenovated rooms.
Service
7.83
Mixed feelings; some staff were noted as friendly, but there were instances of unprofessionalism.
Location
8.87
Location praised for its proximity to attractions and transportation.
Room Quality
6.82
Rooms were mentioned as needing updates, with some complaints about smells and maintenance.
Amenities
7.35
Amenities like breakfast and parking were discussed, with some positive and negative feedback.
Value for Money
6.31
Several complaints about pricing and extra costs, perceived as high for the offerings.
Food and Beverage
8.36
Breakfast was highlighted positively, with good variety noted.
Overall Experience
7.33
Generally favorable but with significant concerns affecting overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 11:35

Property Description

Luxurious Accommodations
The Crowne Plaza Frankfurt Congress Hotel offers air-conditioned rooms and suites with soundproofed windows, broadband internet, and telephone, ensuring a comfortable and peaceful stay.

Wellness and Dining
Indulge in relaxation at the sauna, steam room, and modern gym in the wellness area. Enjoy a culinary journey with German and international cuisine at the hotel restaurants, or unwind on the terrace overlooking the forest during summer.

Convenient Location
Located just 1 km from the Niederrad S-Bahn station, guests have easy access to explore the city, with trains reaching Frankfurt Central Station in just 5 minutes.

Experience luxury, comfort, and convenience at Crowne Plaza Frankfurt Congress Hotel. Book your stay now for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FRA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for € 0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.4
Based on 3482 reviews
Cleanliness: 6.36
Service: 7.83
Location: 8.87
Room Quality: 6.82
Amenities: 7.35
Value for Money: 6.31
Food and Beverage: 8.36
Overall Experience: 7.33
P
Pierluigi Vidorno • solo_traveller • it
8
2026-04-11 • via Nuitee
F
Filip • solo_traveller • be
5
2026-04-09 • via Nuitee
K
Klaus • couple • de
8
2026-04-05 • via Nuitee
E
Evelien • solo_traveller • nl
9
2026-03-31 • via Nuitee
Y
Yousr • solo_traveller • tn
8
Cons:

Un Lavabo bouché pendant 6 jours !! Aucune réaction

2026-03-29 • via Nuitee
J
Jonathan Alfred • couple • us
8
Great place to stay if you don't have a rental car
Pros:

The room was very spacious and very nice bathroom.

Cons:

Parking cost 23 Euros per day. Breakfast was very good but 22 euros per day.

2026-03-26 • via Nuitee
S
Susan • solo_traveller • gb
9
2026-03-26 • via Nuitee
A
Alexander • family_with_children • de
7
Pros:

Frühstück war reichhaltig

Cons:

Sehr laut im und um das Hotel

2026-03-26 • via Nuitee
C
CHAO • couple • cn
10
Pros:

酒店的地理位置非常得好，在入住的时候，虽然遇到了一点小麻烦，但是韩国籍的美女为我们很耐心的办理了入住手续，酒店的早餐非常的满意

2026-03-24 • via Nuitee
T
Thorben • family_with_children • de
6
Pros:

Das man bereits um 6:30 Uhr frühstücken konnte. Hilfsbereit auch um 22:30 Uhr. Es war keine Freundlichkeit zu spüren, aber unser Wunsch wurde erfüllt.

Cons:

Die Matratze war sehr durchgelegen und sehr weich. Die Fenster konnte man ganz öffnen im 7. Stock. Die Gardinen waren dreckig, vergilbt.

2026-03-23 • via Nuitee
J
Joachim • couple • de
8
Sehr gutes Preis-Leistungs-Verhältnis und sehr hilfsbereites und höfliches Personal - gerne wieder
Pros:

Sehr höfliches und zuvorkommendes Personal - sehr saubere Zimmer - und ein sehr reichhaltiges Frühstücksbuffet mit großer Auswahl.
Wir waren beim Frankfurter Halbmarathon 2026 und die Lage des Hotels war sehr zentral zum Start des Marathonlaufes; sehr viele Läufer haben das Hotel als Aufenthaltsort gewählt.

2026-03-23 • via Nuitee
C
Christiane • solo_traveller • lu
8
Cons:

Mein Zimmer lag direkt neben dem Lift. Leider hat man ständig das Geräusch gehört, aber nachts war es ziemlich ruhig.

2026-03-22 • via Nuitee
T
Tayyab • couple • pk
4
2026-03-22 • via Nuitee
L
Lutz • couple • de
10
Buche gerne wieder
Pros:

Preis/Leistung unschlagbar. Top Ausstattung auf dem Zimmer. Super sauber. Gut gelegen.

2026-03-21 • via Nuitee
P
Pierluigi Vidorno • solo_traveller • it
9
2026-03-19 • via Nuitee
S
Silvia • family_with_children • es
8
2026-03-18 • via Nuitee
M
Mariana • solo_traveller • bg
8
Good if you are looking for a room with a balcony
Pros:

I particularly liked the balcony, although it was facing the backyard.

Cons:

Not very cheap. It is not very near the city centre.

2026-03-16 • via Nuitee
J
Jingming • extended_group • cn
5
Cons:

没有中式早餐

2026-03-15 • via Nuitee
J
Jan • solo_traveller • de
8
2026-03-14 • via Nuitee
R
Ramon • solo_traveller • es
5
Fustrating
Pros:

The staff attention at the bar

Cons:

Wifi was not iperational in the 1st floor

2026-03-13 • via Nuitee