Crowne Plaza Frankfurt Congress Hotel by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
7.4 (3879 reviews)
Lyoner Strasse 44 -48 , Frankfurt/Main , de
+49 69 66330

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
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Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Cleanliness issues
High parking fees
Room maintenance needs attention

Categories

Cleanliness
6.36
Multiple mentions of cleanliness issues, including dirty windows and unrenovated rooms.
Service
7.83
Mixed feelings; some staff were noted as friendly, but there were instances of unprofessionalism.
Location
8.87
Location praised for its proximity to attractions and transportation.
Room Quality
6.82
Rooms were mentioned as needing updates, with some complaints about smells and maintenance.
Amenities
7.35
Amenities like breakfast and parking were discussed, with some positive and negative feedback.
Value for Money
6.31
Several complaints about pricing and extra costs, perceived as high for the offerings.
Food and Beverage
8.36
Breakfast was highlighted positively, with good variety noted.
Overall Experience
7.33
Generally favorable but with significant concerns affecting overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 11:35

Property Description

Luxurious Accommodations
The Crowne Plaza Frankfurt Congress Hotel offers air-conditioned rooms and suites with soundproofed windows, broadband internet, and telephone, ensuring a comfortable and peaceful stay.

Wellness and Dining
Indulge in relaxation at the sauna, steam room, and modern gym in the wellness area. Enjoy a culinary journey with German and international cuisine at the hotel restaurants, or unwind on the terrace overlooking the forest during summer.

Convenient Location
Located just 1 km from the Niederrad S-Bahn station, guests have easy access to explore the city, with trains reaching Frankfurt Central Station in just 5 minutes.

Experience luxury, comfort, and convenience at Crowne Plaza Frankfurt Congress Hotel. Book your stay now for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FRA

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.4
Based on 3879 reviews
Cleanliness: 6.36
Service: 7.83
Location: 8.87
Room Quality: 6.82
Amenities: 7.35
Value for Money: 6.31
Food and Beverage: 8.36
Overall Experience: 7.33
D
Dani • solo_traveller • de
10
2026-08-29 • via Nuitee
L
Lisa • solo_traveller • de
10
Pros:

Freundliches Personal, sehr Tierfreundlich, gute aber ruhige Lage, leckeres Frühstück

2026-08-29 • via Nuitee
M
Martin • couple • ch
8
2026-08-28 • via Nuitee
N
Noémie • couple • lu
10
2026-08-28 • via Nuitee
M
Mika • solo_traveller • be
4
Pros:

Le quartier

Cons:

Le personnel est désagréable surtout au petit déjeuner, le service terrible. Le matériel est vieux, les murs des chambres sont sales.

2026-08-28 • via Nuitee
A
Andreas • solo_traveller • de
9
2026-08-28 • via Nuitee
B
Bernd • solo_traveller • de
6
2026-08-27 • via Nuitee
M
Mark • couple • de
7
Traditionelles Business Hotel für eine Nacht am Rande Frankfurter Innenstadt.
Pros:

Gut in Niederrad gelegen.

Cons:

Das nicht hoteleigene Parkangebot und Parkgarage ist mit 30 Euro doch sportlich.

Die Zimmer und sehr ordentlich.
Das Bad schon in die Jahre gekommen.

Der Geruch in der Lobby und Tiefgarage sehr gewöhnungsbedürftig und ungewöhnlich.

2026-08-26 • via Nuitee
N
nicole • solo_traveller • de
9
Pros:

Super Frühstück und Balkon am Zimmer

2026-08-25 • via Nuitee
A
Achim • couple • fr
7
2026-08-24 • via Nuitee
M
Martine • solo_traveller • ch
8
2026-08-24 • via Nuitee
A
Andrea • solo_traveller • de
2
2026-08-24 • via Nuitee
I
Ilia • solo_traveller • pt
8
2026-08-23 • via Nuitee
I
Irene • solo_traveller • es
8
2026-08-23 • via Nuitee
K
Kathrin • solo_traveller • de
8
2026-08-23 • via Nuitee
E
Euskirchen • solo_traveller • de
8
2026-08-23 • via Nuitee
V
Virginia • solo_traveller • de
8
2026-08-23 • via Nuitee
A
Antje • extended_group • de
7
2026-08-23 • via Nuitee
P
Patrick • couple • fr
10
Très bien
Pros:

Excellent rapport qualité prix

Cons:

Ça correspondait parfaitement à nos attentes, voire +

2026-08-22 • via Nuitee
D
Denis • solo_traveller • cz
6
Pros:

Not too many things, the bed was solid and the elevator fast.

Cons:

No pool, no fridge, the power from the fridge was cut with scissors, some weird metal lock was half torn off the door, breakfast had no options, we thought Crown Plaza was wow everywhere but this was disappointing.

2026-08-22 • via Nuitee