Crowne Plaza Frankfurt Congress Hotel by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
7.4 (3454 reviews)
Lyoner Strasse 44 -48 , Frankfurt/Main , de

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Cleanliness issues
High parking fees
Room maintenance needs attention

Categories

Cleanliness
6.36
Multiple mentions of cleanliness issues, including dirty windows and unrenovated rooms.
Service
7.83
Mixed feelings; some staff were noted as friendly, but there were instances of unprofessionalism.
Location
8.87
Location praised for its proximity to attractions and transportation.
Room Quality
6.82
Rooms were mentioned as needing updates, with some complaints about smells and maintenance.
Amenities
7.35
Amenities like breakfast and parking were discussed, with some positive and negative feedback.
Value for Money
6.31
Several complaints about pricing and extra costs, perceived as high for the offerings.
Food and Beverage
8.36
Breakfast was highlighted positively, with good variety noted.
Overall Experience
7.33
Generally favorable but with significant concerns affecting overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 11:35

Property Description

Luxurious Accommodations
The Crowne Plaza Frankfurt Congress Hotel offers air-conditioned rooms and suites with soundproofed windows, broadband internet, and telephone, ensuring a comfortable and peaceful stay.

Wellness and Dining
Indulge in relaxation at the sauna, steam room, and modern gym in the wellness area. Enjoy a culinary journey with German and international cuisine at the hotel restaurants, or unwind on the terrace overlooking the forest during summer.

Convenient Location
Located just 1 km from the Niederrad S-Bahn station, guests have easy access to explore the city, with trains reaching Frankfurt Central Station in just 5 minutes.

Experience luxury, comfort, and convenience at Crowne Plaza Frankfurt Congress Hotel. Book your stay now for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FRA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for € 0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.4
Based on 3454 reviews
Cleanliness: 6.36
Service: 7.83
Location: 8.87
Room Quality: 6.82
Amenities: 7.35
Value for Money: 6.31
Food and Beverage: 8.36
Overall Experience: 7.33
J
Jan • solo_traveller • de
8
2026-03-14 • via Nuitee
R
Ramon • solo_traveller • es
5
Fustrating
Pros:

The staff attention at the bar

Cons:

Wifi was not iperational in the 1st floor

2026-03-13 • via Nuitee
A
Andreas • couple • de
8
Sehr gut
Pros:

Sehr gutes Preis- Leistungsverhältnis.
Superfreundliches Personal.
Saubere Unterkunft

2026-03-13 • via Nuitee
R
Remko • solo_traveller • nl
8
2026-03-10 • via Nuitee
G
Giesen • couple • de
10
Immer wieder
Pros:

Sehr moderne und gut ausgestattete Zimmer
der Wochenendpreis👍🏻

2026-03-09 • via Nuitee
S
Saltenius • family_with_children • de
6
2026-03-08 • via Nuitee
S
Simo • family_with_children • de
10
2026-03-08 • via Nuitee
P
Peter • solo_traveller • de
8
2026-03-03 • via Nuitee
A
Andreas • couple • de
9
Pros:

Kühlschrank ,Wasserkocher,Kaffee,Wasser ,alles im Zimmer.
Bequemes Bett,Laminat,Fitnessraum leider noch nicht genutzt,
Kiosk,Bar
Tip top für ein Wochenende

2026-03-03 • via Nuitee
A
Andreas • couple • de
8
Pros:

Die Lage ist sehr gut, tolle Verkehrsanbindung (Straßenbahnhaltestelle quasi vor dem Hotel). Preis außerhalb von Veranstaltungen top. Personal freundlich.

Cons:

Im Eingangsbereich herrschte ein starker Duft (Erfrischungsduft o. Ä.), der für Asthmatiker schwer auszuhalten ist.

2026-03-03 • via Nuitee
A
Abdillahi sharif • couple • no
10
Bra
Pros:

Bra

Cons:

Bra

2026-03-02 • via Nuitee
R
Ralf • couple • de
8
Pros:

Preisgünstig und in Flughafennähe...

2026-02-26 • via Nuitee
T
Thomas • solo_traveller • de
5
2026-02-26 • via Nuitee
N
Niklas • family_with_children • de
9
2026-02-25 • via Nuitee
W
Walid • solo_traveller • ca
10
2026-02-23 • via Nuitee
A
Anna • couple • de
5
Pros:

Номер охайний

Cons:

Ванна кімната не дуже, вигляд мав бути з вікна гарний також не було

2026-02-23 • via Nuitee
B
Brigitte • family_with_children • de
8
2026-02-22 • via Nuitee
Z
Zina Khabir • family_with_children • fi
10
2026-02-14 • via Nuitee
B
Bhojwani • extended_group • in
7
2026-02-13 • via Nuitee
F
Filiz • couple • de
8
Cons:

Wir hatten von Anfang an um die Namensänderung gebeten, da die Rechnung auf unsere Firma ausgestellt werden sollte. Man sagte, beim Checkout würden wir es erhalten. Dann hieß es, man sende es per Email. Es sind mehrere Monste vergangen, ohne Korrektur.

2026-02-11 • via Nuitee