Sheraton Offenbach Hotel

Hotels
•
Sheraton
7.5 (273 reviews)
Berliner Strasse 111 , Offenbach , de

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Kind staff
Good location
Decent breakfast
Cons:
Cleanliness issues
Outdated furnishings
High parking costs

Categories

Cleanliness
6.46
Some cleanliness issues mentioned, such as dirty coffee pod boxes and stained carpets.
Service
8.43
Staff were consistently described as kind and helpful.
Location
8.47
Conveniently located near attractions and public transport.
Room Quality
6.92
Rooms vary in quality, with some reports of outdated furnishings.
Amenities
7.45
Basic amenities provided, though some guests felt certain items were missing.
Value for Money
6.91
Price was a concern for some, particularly regarding the breakfast.
Food and Beverage
7.96
Decent breakfast options, though some price complaints were noted.
Overall Experience
7.43
Overall experience was positive despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:20

Property Description

Luxurious Accommodation
The Sheraton Offenbach Hotel offers soundproofed and air-conditioned rooms connected to the Büsing Palais, ensuring a peaceful stay. Each room is equipped with modern amenities including a minibar, satellite TV, and high-speed internet, providing utmost comfort for guests.

Dining Experience
Indulge in a Euro-American culinary journey at the PURE restaurant or enjoy a refreshing drink at Bar OneEleven. Guests can also savor breakfast and light meals either indoors or on the terrace, creating a delightful dining experience during their stay.

Wellness and Leisure
Unwind at the fitness club or pamper yourself with massages and beauty treatments at the Sheraton Offenbach. The hotel provides a perfect balance of relaxation and rejuvenation for a memorable stay.

Book your stay at the Sheraton Offenbach Hotel and experience luxury and comfort in Offenbach.

Important information:

Please note that the steam room is unavailable until further notice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 22 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for € 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 273 reviews
Cleanliness: 6.46
Service: 8.43
Location: 8.47
Room Quality: 6.92
Amenities: 7.45
Value for Money: 6.91
Food and Beverage: 7.96
Overall Experience: 7.43
A
Athar • couple • pk
10
The best place to stay at Frankfurt
Pros:

Siting Terence

Cons:

Garden area

2026-07-04 • via Nuitee
S
Steffen • solo_traveller • de
8
2026-07-02 • via Nuitee
L
LPLR • solo_traveller • hk
8
Pros:

N/A

Cons:

N/A

2026-06-30 • via Nuitee
P
Peter • solo_traveller • nl
4
Slecht, verouderd
Pros:

Prima ligging en vriendelijk personeel.

Cons:

Wifi, erg slecht! Hotel en kamer erg verouderd, badkamer oud en schimmel vocht plekken. Niet Sheraton waardig

2026-06-30 • via Nuitee
J
jokic • solo_traveller • rs
10
2026-06-29 • via Nuitee
T
Tanja • couple • si
6
2026-06-28 • via Nuitee
C
Christian • solo_traveller • de
8
2026-06-22 • via Nuitee
A
Anne • couple • au
9
I enjoyed the hotel and was happy with the standard of cleanliness and care
Pros:

The staff were helpful and attentive and the rooms comfortable.

Cons:

Our bed was a bit noisy creaking whenever we moved

2026-06-18 • via Nuitee
H
Hanifa • couple • ca
9
2026-06-13 • via Nuitee
S
SHfly747 • Couples • United Kingdom
8
Quiet
Pros:

Check in was quick and friendly and the receptionist explained dinner and breakfast times. When I asked if he knew about train times he researched on the receptions computer for me and was very helpful. The train station outside the hotel, (1 minute walk) and takes 30 mins to airport. Our room was very comfortable and very quiet, spare pillows in the wardrobe. Water available, coffee machine. Free WiFi and easy to log in. A lovely beer garden seating area outside for a cool drink in the sun. Beautiful Busing Palais within the grounds. Nice setting, nice rooms, nice staff and a calm experience.

2026-06-09 • via Tripadvisor
B
Boris • solo_traveller • ch
8
Gutes Hotel für ein zwei tage
Pros:

Was alles gut.

Cons:

Tepiche iM ZIMMER.

2026-06-09 • via Nuitee
S
Stefan • solo_traveller • ch
8
2026-06-08 • via Nuitee
C
Cynthia • solo_traveller • us
8
My stay was ok. I was with a travel group and this location was chosen for us.
Pros:

Breakfast was excellent!

Cons:

Early check-in was an additional 100 Euros. Seems pretty high.

2026-06-06 • via Nuitee
A
Alexander • couple • de
5
2026-05-31 • via Nuitee
A
Arthur • family_with_children • fr
8
Séjour agréable dans l’ensemble.
Pros:

L’hôtel est propre, tout comme les chambres. L’emplacement est très pratique et permet de se déplacer facilement. Le parking souterrain est également un vrai plus : propre, facile d’accès et peu fréquenté lors de notre séjour

Cons:

En revanche, point négatif concernant notre réservation familiale : nous n’avons jamais obtenu le lit d’appoint demandé pour notre enfant de 9 ans. Le personnel nous a attribué une chambre avec un grand lit double sans supplément, ce qui est appréciable, mais une chambre avec deux lits simples et un lit d’appoint aurait été nettement plus confortable pour notre famille.

2026-05-29 • via Nuitee
V
Virgil • couple • dk
8
2026-05-26 • via Nuitee
L
Larysa • solo_traveller • de
1
Storno wurde zugesagt und danach Kommunikation ignoriert.
Cons:

Storno wurde zugesagt und danach Kommunikation ignoriert.

2026-05-25 • via Nuitee
A
ANDREA • extended_group • it
8
2026-05-20 • via Nuitee
K
Kim • couple • au
8
Clean rooms in a great location
Pros:

Central location to trains, buses, restaurants and shops. Very clean room and breakfast was a great choice

Cons:

Air conditioning can’t be turned down and having window open is not great if you have a room at the front of hotel.

2026-05-16 • via Nuitee
A
Anna • couple • us
10
Pros:

Great breakfast and dinner. Staff was excellent.

2026-05-08 • via Nuitee