The Otis Hotel Austin, Autograph Collection

Hotels
•
Autograph Collection
9.2 (352 reviews)
1901 San Antonio Street , Austin , US
+1 512-473-8900

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Clean rooms
Friendly staff
Awesome rooftop bar
Cons:
Small bathrooms
Limited menu variety
Slow elevators
Small pool area

Categories

Cleanliness
9.31
Guests mention the rooms were clean and comfortable.
Service
9.78
Multiple reviews praise the amazing staff and excellent service.
Location
9.52
Highly rated for its great location close to key attractions.
Room Quality
9.27
Guests appreciate the comfortable rooms, though some pointed out small bathrooms.
Amenities
9
Good amenities mentioned but a few instances of limitations.
Value for Money
8.76
Value perception is generally positive based on service and location.
Food and Beverage
8.51
Restaurant variety and service were noted as areas for improvement.
Overall Experience
9.48
Most reviews reflect a positive overall experience with several return customers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:30

Property Description

Luxurious Accommodations
Indulge in comfort at The Otis Hotel Austin, Autograph Collection with air-conditioned rooms, flat-screen TVs, and free toiletries.

Top-Notch Amenities
Enjoy free bikes to explore Austin, relax by the outdoor swimming pool, and stay active at the fitness centre.

Convenient Location
Located near popular attractions like Frank Erwin Center and Capitol Building, our hotel offers the perfect blend of convenience and luxury.

Experience the best of Austin at The Otis Hotel Austin, Autograph Collection. Book your stay now for an unforgettable getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Property Video

Guest Reviews

9.2
Based on 352 reviews
Cleanliness: 9.31
Service: 9.78
Location: 9.52
Room Quality: 9.27
Amenities: 9
Value for Money: 8.76
Food and Beverage: 8.51
Overall Experience: 9.48
V
Veronica • extended_group • us
8
Pros:

Great location and staff was excellent. Loved the record players in the room for a nice touch.

Cons:

The shower water didn't drain properly and that was a safety hazard. We had to use more towels to dry the floor to avoid slipping. Seems like a small engineering miss.

2026-10-13 • via Nuitee
A
Angela • couple • pa
7
2026-10-08 • via Nuitee
W
Wil • couple • us
10
Great place to the stay
Pros:

Proper and professional

Cons:

Window cleaners making noise while sleeping in. Understand though

2026-09-08 • via Nuitee
J
Jonathan • couple • us
1
2026-09-07 • via Nuitee
D
Dominic • couple • us
10
2026-08-31 • via Nuitee
N
Najee • couple • us
10
2026-08-31 • via Nuitee
M
Maxwell • couple • us
2
Not coming back
Pros:

Bed was ok

Cons:

Paid for city view got campus view, unfriendly staff, had no bell boy for luggage. Mislead.

2026-08-03 • via Nuitee
B
Bernadette • couple • ca
10
2026-07-20 • via Nuitee
M
Martin • extended_group • se
10
2026-07-16 • via Nuitee
S
Santiesteban • family_with_children • us
9
2026-07-06 • via Nuitee
C
Chantelle • couple • lu
10
2026-06-27 • via Nuitee
J
Julian • couple • us
10
2026-06-23 • via Nuitee
N
Nanga • couple • us
9
Amazing stay had a great time with my kids. Very beautiful, restaurants on site, pool area was great my kids loved it an
Pros:

Very luxurious, clean, amazing customer service

Cons:

The parking was extremely high

2026-06-23 • via Nuitee
R
rickey • couple • us
10
2026-06-08 • via Nuitee
R
Robyn • couple • mt
9
2026-06-02 • via Nuitee
G
Gabriela • couple • us
9
Excellent
Pros:

Convent location and the room was super nice.

2026-05-18 • via Nuitee
M
Margarita • extended_group • us
9
2026-05-18 • via Nuitee
L
Leyendecker • family_with_children • us
3
Everything was great except the room.
Pros:

The hotel location, its staff and restaurant were great. The lobby was nice and we felt welcomed when we arrived.

Cons:

Once we arrived at our room things began going south. Yes, the room was clean, but the layout was horrible. When you walk through the door you are in the bathroom. The glass door shower is immediately to your right, and the bathroom sink to your left. A few steps further and you are in the bedroom. The beds were comfortable but the city view room I requested was terrible and gave me a view of the rear side of some dilapidated buildings and their roof tops.

2026-05-08 • via Nuitee
V
Vasan • solo_traveller • gb
8
2026-04-29 • via Nuitee
V
Vasan • solo_traveller • gb
8
2026-04-29 • via Nuitee