Ola Santiago Providencia, Tapestry Collection by Hilton

Hotels
•
Tapestry Collection
9.4 (3730 reviews)
Av. Holanda 307 , Santiago , cl

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Exceptional service
Clean and modern facility
Great location
Cons:
Breakfast quality and options
Minor maintenance issues in rooms
Small and crowded pool

Categories

Cleanliness
9.54
Reviews indicate the hotel was very clean and well cared for.
Service
10
Exceptional service mentioned in multiple reviews, though minor negatives noted.
Location
10
La ubicación execelte, muy buena localización, cerca del metro y shopping.
Room Quality
8.54
Issues with maintenance in some rooms noted, like noisy air conditioning.
Amenities
9.04
Amenities were good but the pool was noted as small and crowded.
Value for Money
9.54
Good value for money, though some concerns about breakfast quality.
Food and Beverage
8.54
Breakfast noted to be chaotic with limited options and quality concerns.
Overall Experience
10
Overall positive experiences recorded despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:37

Property Description

Luxurious Accommodation
Experience luxury at Ola Santiago Providencia, Tapestry Collection by Hilton, located in the heart of Santiago. Indulge in elegantly designed guest rooms equipped with modern amenities such as flat-screen TVs, air conditioning, and private bathrooms. Some rooms even feature a terrace for a breathtaking view of the city.

Relaxation and Recreation
Unwind by the outdoor swimming pool or maintain your fitness routine at the on-site fitness centre. Take a leisurely stroll in the lush garden or enjoy a refreshing drink at the hotel's bar. With a 24-hour front desk and free WiFi throughout the property, your comfort and convenience are our top priorities.

Convenient Location
Situated just 700 meters from Costanera Center, and within close proximity to Parque Bicentenario Santiago and Santiago Cable Car, our hotel offers easy access to Santiago's top attractions. Whether you're here for business or leisure, Ola Santiago Providencia is the perfect choice for your stay.

Book now and elevate your Santiago experience with us!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 3 years old to 12 years old stay for US$24 per person per night when using an available extra bed.
    People 13 years old and over stay for US$48 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 3730 reviews
Cleanliness: 9.54
Service: 10
Location: 10
Room Quality: 8.54
Amenities: 9.04
Value for Money: 9.54
Food and Beverage: 8.54
Overall Experience: 10
L
Luis • family_with_children • cl
10
2026-06-27 • via Nuitee
P
PRADO • family_with_children • br
10
Espetacular!
Pros:

Atendimento excelente, são muito atenciosos e prestativos.

Cons:

Gostamos de tudo.

2026-06-27 • via Nuitee
C
Cristina • couple • cl
10
2026-06-27 • via Nuitee
D
daniela • family_with_children • cl
10
2026-06-25 • via Nuitee
J
Jeison L • couple • br
9
Pros:

Muito prático e bem localizado

Cons:

Chuveiro não esquentou mais arrumaram

2026-06-25 • via Nuitee
V
Valéria • extended_group • br
10
2026-06-24 • via Nuitee
V
Valéria • extended_group • br
10
2026-06-24 • via Nuitee
M
Mauricio • solo_traveller • co
8
Pros:

Ubicación en una zona tranquila y segura. Hotel agradable, limpio, buena atención.

Cons:

Si bien el desayuno es bueno, no varía, todos los dias se repite n las mismas opciones del Buffet.

2026-06-23 • via Nuitee
J
Julio • extended_group • cl
7
Pros:

La atencion

Cons:

desayuno, baños de habitaciones, pieza sin funcionar tv poca presion de ducha

2026-06-23 • via Nuitee
A
Anibal Daniel • family_with_children • ar
10
Excelente estancia
Pros:

El desayuno es excelente. El hotel tiene muy buena ubicación. El personal es muy atento y cordial

2026-06-22 • via Nuitee
L
Letícia • solo_traveller • br
9
2026-06-22 • via Nuitee
M
Marisa • couple • ar
8
Recomendable
Pros:

Precioso hotel para estadías cortas, ya que está ubicado en una zona de fácil acceso y muy conectada por transporte público. El desayuno es variado y el espacio es limpio y agradable, con luz natural.
El personal de todo el establecimiento es muy cordial y atento, siempre responden cualquier requerimiento.
La calidad del descanso es muy buena, con una cama cómoda y ropa de cama de calidad. El ambiente es silencioso y sereno en la zona de las habitaciones, y hay un expendedor de agua que n cada piso.

Cons:

Durante los días que nos alojamos el agua de la ducha estaba apenas tibia, nunca caliente,
El espacio de guardado es limitado y no hoy puerta o placares, con lo que todo está constantemente a la vista. La mesada de baño también es pequeña y tiene poco espacio de apoyo.
En definitiva, nada es grave pero sí son detalles que restan confort a la estadía.

2026-06-22 • via Nuitee
S
Stefania • solo_traveller • cl
10
Pros:

La amabilidad del personal y las camas

Cons:

La temperatura de la ducha no es muy caliente

2026-06-22 • via Nuitee
M
Maritza Cecilia • family_with_children • cl
10
Más de lo que esperaba
Pros:

La atención de las recepcionistas...

2026-06-21 • via Nuitee
M
Martínez • extended_group • cl
8
Cómodo
Pros:

Cerca de estaciones y centros comerciales

Cons:

el aire acondicionado estaba malo, hacía mucha calor en la pieza

2026-06-21 • via Nuitee
P
Patricio • family_with_children • cl
2
PÉSIMA
Pros:

Ubicación

Cons:

No tenía agua caliente cuando llegué, me reubicaron de habitación en la noche y en el cambio se me quedó un reloj en la habitación.
Hice el reclamo y no se hacen responsables.
Además en la comida me salió un pelo en el plato.
Mi experiencia en hotel Ola PÉSIMA

2026-06-21 • via Nuitee
M
Maria Eugenia • solo_traveller • ar
9
2026-06-20 • via Nuitee
J
Juan Manuel • couple • ar
8
Recomendable
Pros:

Propiedad moderna, bien ubicada, buen desayuno

Cons:

Difícil regular el agua de la ducha y la temperatura del acondicionador de aire.

2026-06-20 • via Nuitee
L
LuisTapia • solo_traveller • cl
10
Pros:

..

Cons:

.

2026-06-20 • via Nuitee
F
Francisco Da Costa Junior • solo_traveller • br
9
Pros:

Da estrutura, dos funcionários da limpeza , o hotel realmente é muito bom

Cons:

A TV no quarto não dá a configuração para espelhar o celular e também não te dá opções de canais de Streaming como Netflix ou Prime , o que te limita muito, é época de copa do mundo e simplesmente era impossível assistir a um jogo lá , então pra mim é um ponto negativo

2026-06-20 • via Nuitee