Ola Santiago Providencia, Tapestry Collection by Hilton

Hotels
Tapestry Collection
9.4 (3398 reviews)
Av. Holanda 307 , Santiago , cl

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Exceptional service
Clean and modern facility
Great location
Cons:
Breakfast quality and options
Minor maintenance issues in rooms
Small and crowded pool

Categories

Cleanliness
9.54
Reviews indicate the hotel was very clean and well cared for.
Service
10
Exceptional service mentioned in multiple reviews, though minor negatives noted.
Location
10
La ubicación execelte, muy buena localización, cerca del metro y shopping.
Room Quality
8.54
Issues with maintenance in some rooms noted, like noisy air conditioning.
Amenities
9.04
Amenities were good but the pool was noted as small and crowded.
Value for Money
9.54
Good value for money, though some concerns about breakfast quality.
Food and Beverage
8.54
Breakfast noted to be chaotic with limited options and quality concerns.
Overall Experience
10
Overall positive experiences recorded despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:37

Property Description

Luxurious Accommodation
Experience luxury at Ola Santiago Providencia, Tapestry Collection by Hilton, located in the heart of Santiago. Indulge in elegantly designed guest rooms equipped with modern amenities such as flat-screen TVs, air conditioning, and private bathrooms. Some rooms even feature a terrace for a breathtaking view of the city.

Relaxation and Recreation
Unwind by the outdoor swimming pool or maintain your fitness routine at the on-site fitness centre. Take a leisurely stroll in the lush garden or enjoy a refreshing drink at the hotel's bar. With a 24-hour front desk and free WiFi throughout the property, your comfort and convenience are our top priorities.

Convenient Location
Situated just 700 meters from Costanera Center, and within close proximity to Parque Bicentenario Santiago and Santiago Cable Car, our hotel offers easy access to Santiago's top attractions. Whether you're here for business or leisure, Ola Santiago Providencia is the perfect choice for your stay.

Book now and elevate your Santiago experience with us!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 3 years old to 12 years old stay for US$24 per person per night when using an available extra bed.
    People 13 years old and over stay for US$48 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 3398 reviews
Cleanliness: 9.54
Service: 10
Location: 10
Room Quality: 8.54
Amenities: 9.04
Value for Money: 9.54
Food and Beverage: 8.54
Overall Experience: 10
Q
Queiroz family_with_children br
10
Pros:

Tudo maravilhoso, acomodação excelente, atendimento prêmio

Cons:

de tudo

2026-04-11 via Nuitee
C
Carlos couple mx
10
Clean and practical
Pros:

Very New and clean

2026-04-11 via Nuitee
A
aileen couple us
10
excellent
Pros:

excellent variety

Cons:

the pillows

2026-04-11 via Nuitee
D
Davey couple au
8
Pros:

The pool was nice and was in a pretty good location.

2026-04-11 via Nuitee
K
Katherine family_with_children cl
9
Cons:

El personal es cero amable y servicial. Mas aun recepción

2026-04-11 via Nuitee
F
FABRICIO family_with_children br
10
2026-04-10 via Nuitee
M
Mariano Oscar family_with_children ar
9
2026-04-10 via Nuitee
J
juan family_with_children cl
8
Pros:

Hotel muy bonito y moderno. Muy buena ubicación y un barrio muy tranquilo. Muchas tiendas cerca y lugares para comer.

Cons:

La ducha con muy poca presión, dificultaba lavarse bien. El restaurante del hotal era caro para la calidad de la comida.

2026-04-10 via Nuitee
J
Jazmin family_with_children cl
9
Pros:

Atencion del personal, limpio, centrico , entorno muy tranquilo y bonito.

Cons:

Que el lavamanos estuviera fuera del baño , es decir en el espacio donde uno duerme, eso es imcómodo.

2026-04-10 via Nuitee
C
Carolina Macedo family_with_children br
10
2026-04-09 via Nuitee
U
Ubirajara family_with_children br
9
Pros:

Hotel muito bonito e muito bem localizado. Possui um bebedouro em cada andar, possibilitando encher garrafas de água. Bom café da manhã. Rua tranquila, próximo ao shopping e ao metrô. Funcionários atenciosos e educados.

Cons:

Tivemos 2 pequenos problemas, nada grave, mas incomodos. Ao chegar, o Frigibar não estava funcionando. Avisamos na recepção e ficaram de averiguar no dia seguinte. Pela manhã reforçamos o problema mas, quando chegamos a noite, ainda estava ruim. Tivemos de ir na recepção pela terceira vez. Por sorte, havia uma pessoa da manutenção no hotel, e assim o problema foi resolvido. Além disso, tivemos de pedir a reposição do sabão líquido também na recepção, pois acabou no segundo dia e nos 2 seguintes não foi reposto pelas camareiras. No mais, notei um.pouco de poeira nas grades do corredor, mas acho que o próprio layout do hotel prejudica um pouco essa limpeza.

2026-04-08 via Nuitee
F
Francisco family_with_children pe
9
Pros:

Habitaciones amplias, limpias y muy cómodas.

Cons:

Podrían mejorar la variedad del desayuno

2026-04-07 via Nuitee
A
Anabel family_with_children ar
10
2026-04-07 via Nuitee
V
Velásquez Gómez family_with_children cl
10
Excelente. Lo mejor, tuve una excelente experiencia de vacaciones con mis hijos.
2026-04-07 via Nuitee
Y
Yndira couple pe
10
encantada
Pros:

todo

Cons:

un poco tal vez el desayuno, mas variedad de carnes

2026-04-06 via Nuitee
Z
Zambocan couple pe
10
2026-04-06 via Nuitee
H
Hazim couple au
7
2026-04-06 via Nuitee
J
Juan family_with_children uy
8
2026-04-05 via Nuitee
V
Viviana family_with_children co
9
Volvería sin pensarlo
Pros:

La comodidad y la limpieza de la habitación.

2026-04-05 via Nuitee
M
Maria Alejandra family_with_children co
9
Pros:

La ubicación y las instalaciones

Cons:

El desayuno no era tan variado

2026-04-04 via Nuitee