AYZ Frailes - Auto check-in property

Hotels
5.5 (1646 reviews)
28 Calle Frailes , Málaga , es

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Facilities

Non-smoking rooms
Air conditioning
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Adult only
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
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Review Highlights

Pros:
Location
Cleanliness
Cons:
Service
Room Quality

Categories

Cleanliness
4.14
Multiple reviews mention issues with cleanliness and maintenance.
Service
6.11
Mixed sentiments, with some grievances about staff availability.
Location
8.15
Several reviews highlight the hotel's good location.
Room Quality
5.1
Complaints about small room size and poor soundproofing.
Amenities
5.63
General dissatisfaction with amenities such as insufficient ventilation and basic facilities.
Value for Money
5.09
Concerns expressed regarding price relative to quality.
Food and Beverage
5.64
No specific comments; average standard expected.
Overall Experience
4.11
Overall negative feedback and calls for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:55

Property Description

Ideal Location

Located in the heart of Malaga Centro, just minutes away from popular attractions like Museum of Glass and Crystal, Jorge Rando Museum, and Picasso Museum.

Comfortable Accommodation

Air-conditioned rooms with modern amenities, including free WiFi, desk, and private bathroom with a shower and hair dryer.

Near Major Attractions

Explore iconic landmarks such as Alcazaba, Malaga Park, and Malaga Cathedral located within walking distance from the guest house.

Experience convenience and comfort at AYZ Frailes - Auto check-in property.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

5.5
Based on 1646 reviews
Cleanliness: 4.14
Service: 6.11
Location: 8.15
Room Quality: 5.1
Amenities: 5.63
Value for Money: 5.09
Food and Beverage: 5.64
Overall Experience: 4.11
J
Jose David Magaña • couple • es
3
Pros:

Baño pribado

Cons:

Hay que llenar un formulario muy grande y me pidieron los datos mi tarjeta por wasap. se tardaron demasiado para darme la clave de ingreso estuve dos horas fuera del alojamiento esperando ingresar
Fue una mala experiencia
Y la puerta principal queda abierta puede i gresar cualquiera auque eso me feneficio para no estar del todo en la calle

2026-02-12 • via Nuitee
G
Guldberg • couple • no
9
2026-02-11 • via Nuitee
F
Francisco Javier • couple • es
7
2026-02-11 • via Nuitee
N
Nuria • couple • es
6
Mosquitos por doquier
Pros:

La ubicación es perfecta a 5 min de la Plaza de la Merced, punto significativo del centro de Málaga

Cons:

La cantidad insoportable de mosquitos que habia y el calor en pleno febrero, y el aire acondicionado no funcionaba bien

2026-02-11 • via Nuitee
M
Maricruz • couple • es
10
2026-02-10 • via Nuitee
O
Odalys • extended_group • es
8
BUENO :D
Pros:

La habitación bastante espaciosa, me gusto, no pare mucho tiempo porque iba de visita, cama cómoda, el cuarto de baño es pequeño para alguien de gran tamaño quizá sea un poco incomodo, lo que no me gusto fue su lavamanos y shampooh que creo que era el mismo, olía bastante mal para mi, lugar de facil acceso si no llevas maletas :)

Cons:

que pongan al menos un buen detergente de manos, para personas que lleven maletas será algo incomodo subirlas.

2026-02-10 • via Nuitee
S
Sophie • couple • it
1
Schlimm
Pros:

Nicht gut alles war dreckig.
Man hörte lautes stöhnen von anderen.
Es gab keine person also rezeption…

Cons:

Eigentlich alles also es war dreckig, sogar dreckige handtücher, das bett war schmutzig,… einfach alles ekelig

2026-02-10 • via Nuitee
M
Manuel • couple • py
10
2026-02-09 • via Nuitee
M
Msaad • couple • ma
10
Pros:

L’emplacement , la propreté, la salle de bain privative, le check in automatique

Cons:

Les escaliers (on etait au 4 éme étage, pas évident avec les bagages ) peut etre une possibilité de choisir les étages au moment de la réservation, préférable d’avoir la possibilité de laisser les bagages a la réception après le check out serai génial

2026-02-09 • via Nuitee
F
Francisco Javier • couple • es
8
2026-02-09 • via Nuitee
F
Francisco Javier • couple • es
7
2026-01-31 • via Nuitee
R
RobinEringaard • solo_traveller • nl
6
Very minimal room in a great location
Pros:

The location is amazing. It felt clean and was quiet. The cleaning staff I've seen was very friendly.

Cons:

I would have loved to have a lock on the inside of the apartment door, it did not feel safe staying here alone. Also maybe some arrows throughout the hallways to show where you're supposed to be going. I've had to help many other visitors because they were not able to use the website/app to enter the building, I think the instructions are not clear to everyone. The last day of my stay here, I did not have warm water to shower and when I called AYZ, they hung up on me several times. Do know when staying here, there is no reception or staff to help you out when you need it (for whatever reason). It's just a simple room with a good bed, shower and toilet to sleep and recharge, do not expect anything more than that. The A/C works great.

2026-01-31 • via Nuitee
J
jose francisco • couple • es
6
2026-01-31 • via Nuitee
A
Ammar • solo_traveller • se
8
2026-01-31 • via Nuitee
M
Mohammed • couple • ma
6
Bien mais compliqué pour chek in
2026-01-30 • via Nuitee
D
Domingo • couple • es
8
Buena relación calidad precio
Pros:

La ubicación y el precio. El sistema automático de apertura de puertas con el
Móvil también muy útil

Cons:

La habitación estaba justo en el portal

2026-01-30 • via Nuitee
A
Angela • solo_traveller • it
1
Horror
Pros:

Bed bugs reported. Staff hostile when asked for clarification. The photos speak for themselves. Avoid.
Se han reportado chinches. El personal fue hostil al pedir explicaciones. Las fotos hablan por sí solas. Evitar.

Cons:

Bed bugs reported. Staff hostile when asked for clarification. The photos speak for themselves. Avoid.
Se han reportado chinches. El personal fue hostil al pedir explicaciones. Las fotos hablan por sí solas. Evitar.

2026-01-30 • via Nuitee
I
Inmogestion 3001 S.L • couple • es
1
No cumple ninguna norma este edificio
Pros:

La ubicación

Cons:

Muy mal las escalera al subir la escalera pegas con la cabeza en el techo, la escalera muy mal para subir mu ha pensiente escalones no dan las medids reglamentarias se callo mi pareja del acceso tan malo y dificil, muy mal no lo recomiendo a nadie, ni regalao lo quiero

2026-01-29 • via Nuitee
M
Mohamed • couple • ma
6
Super mais étroit
Pros:

La propreté

Cons:

Étroit !!

2026-01-27 • via Nuitee
J
José ramón • couple • es
7
Pros:

La cama es lo único destacable

Cons:

Las dificultades de acceso en todo el edificio y el aseo diminuto. También se puede poner alguna TV aunque se pequeñisima

2026-01-26 • via Nuitee