Crowne Plaza Hotel Los Angeles Harbor by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
7.9 (1553 reviews)
601 South Palos Verdes Street , San Pedro , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good food
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services
Mixed reviews on value for money

Categories

Cleanliness
8
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, with exceptional mentions for staff like Miguel, Daniel, Lynn, and Kevin.
Location
8.6
The hotel's proximity to the harbor, cruise terminal, and various restaurants was highly valued by guests.
Room Quality
7.9
Rooms were generally well-received for their views, cleanliness, and comfort, although some guests noted minor maintenance issues.
Amenities
7.2
A satisfactory range of amenities, with positive mentions for the pool, hot tub, and on-site dining, while some guests desired additional services like spa facilities.
Value for Money
6.9
Mixed feedback on pricing, with some guests feeling it was reasonable given the location, while others believed it to be slightly high for the services offered.
Food and Beverage
7.6
Breakfast and restaurant services were generally well-received, although some guests desired more variety.
Overall Experience
8.7
Most guests had a positive overall experience, praising the hotel's staff, cleanliness, location, and views.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-28 05:25

Property Description

Stunning Views of the Port
Located just 4 blocks from The World Cruise Center, the Crowne Plaza Hotel in San Pedro offers breathtaking views of the Port of Los Angeles.

Modern Amenities
Each room at the Los Angeles Harbor Crowne Plaza is equipped with a cable TV, coffee machine, free WiFi, and a work desk, ensuring a comfortable stay for all guests.

Convenience and Leisure
Guests can take advantage of the hotel's fitness center, on-site swimming pool, Blu Restaurant serving delicious meals all day, and a cozy lounge for unwinding.

Book your stay now at Crowne Plaza Hotel Los Angeles Harbor for a perfect blend of convenience and luxury.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 15 per day.

Location

Guest Reviews

7.9
Based on 1553 reviews
Cleanliness: 8
Service: 8.3
Location: 8.6
Room Quality: 7.9
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.6
Overall Experience: 8.7
P
paula • family_with_children • us
10
Pros:

Everything! Great place to stay before a cruise. They have a shuttle.

2026-02-14 • via Nuitee
C
cruzfool2005ft • Couples • Freeport, Texas
10
Excellent choice in downtown San pedro
Pros:

This hotel was perfect for our 1 night pre cruise stay. We had a lovely spacious jr suite with wrap around windows overlooking the marina & within easy walking distance of historic San Pedro, restaurants, bars, historical attractions & brew pubs. They offer an $11 shuttle to the ship & a comfortable pleasant stay. While many reviews mention the rooms decor dated, we didn’t feel that this in any way detracted from comfort in our room. I would definitely recommend this hotel & stay here again.

2026-02-13 • via Tripadvisor
J
Judith • couple • ca
7
Pros:

Location perfect. Would stay there again if only for that

Cons:

Food services less than acceptable

2026-02-13 • via Nuitee
C
Cheryl • family_with_children • gb
7
Pros:

Location for the cruise port. Easily within walking distance

Cons:

The breakfast. Not enough staff. My husband asked 2 of the servers to order an omelette but they failed to take his order. Gave up and had the buffet instead. The response from the staff when we complained was mediocure-no apology.

2026-02-12 • via Nuitee
L
Lori • couple • us
8
Great location, staff. I’d try it again.
Pros:

Location to the harbor for cruising is fantastic, having a restaurant/bar on sight makes it easy. Amazing front desk staff, restaurant/bar staff.

Cons:

Main bathroom by restaurant/bar, not very clean. Pricing of bottle water in the amenities store is ridiculously expensive.

2026-02-11 • via Nuitee
T
Thomas • extended_group • ch
7
2026-02-11 • via Nuitee
R
Resort59624126295 • Family • Canada
4
Get it together
Pros:

This is a okay place to stay pre-cruise but desperately needs a reno and staff that know what they are doing. Arrived around 10pm and sent to a room that was not made up. Went back to front desk to be told they didn’t know which rooms were clean and if we waited around they could look into it🙄. Tried to go for breakfast the next morning. Lots of empty tables in the restaurant but people waiting outside with no idea how long they would be waiting. We paid for the cruise ship shuttle at 11:30. When the shuttle arrived there were two cruise ships leaving that day and the driver didn’t know who to pick up or drop off. Had no idea when he’d be back. Asked the front desk about this and got blank stares. Ended up taking a Uber. Crowne used to be a great hotel chain so it’s disappointing to see this kind of service.

2026-02-10 • via Tripadvisor
W
W7670YAcameronc • Family
10
Great Spot for Boarding a Cruise
Pros:

The location of the property is perfect for someone looking to board a cruise. Even though the port is within walking distance, they offer a free shuttle. The hotel bar & restaurant were amazing, you had one bartender on shift and she had a full house. She was absolutely amazing and made sure everyone was taken care of. The water pressure in the guest room was my only complaint. Everything else was 5 stars!

2026-02-10 • via Tripadvisor
Y
York • extended_group • us
3
False advertising, even if you’re told free breakfast and shuttle, nothing is free. Breakfast costs $22 per person. Shut
Pros:

Close to cruise terminal

Cons:

You cannot check in until 3. So if you’re staying here before a cruise, prepare to wait in a line for over an hour just to check in. There were hundreds of people trying to check in at the same time because the staff wouldn’t let them check in early / when they arrived. It was a mess.

2026-02-09 • via Nuitee
T
TrailBlazer683216 • Couples
8
Good
Pros:

San Pedro hotel, atmosphere was nice, they got us in our room early which was very nice had been a long travel day, staff were very friendly

2026-02-08 • via Tripadvisor
D
Deborah • family_with_children • us
6
Wont stay again
Pros:

Not worth the money

Cons:

Was 4 of us in room had to order 2 breakfast at$27 each n not worth the money. We also had no hot water couldn’t shower

2026-02-08 • via Nuitee
L
Lynch • family_with_children • us
6
Pros:

Close to port

2026-02-08 • via Nuitee
T
Thomas • solo_traveller • us
9
2026-02-08 • via Nuitee
S
Seaside64774788023 • Friends getaway • Folsom, California
10
Another awesome stay at Crowne Plaza Plaza San Pedro.
Pros:

As always it was a joy to stay at Crowne Plaza. I have stayed many times pre cruise and never had an unpleasant experience. The staff is always kind and considerate.

2026-02-06 • via Tripadvisor
N
natasha7782016 • Couples • Wallace, Calaveras County, California
8
Nice hotel, poor shuttle experience.
Pros:

Great location for cruise. Cruise package with good parking convenient. Room was very nice. (Suite with harbor view).
Included shuttle was crowded on embarkation day. Completely failed to pick up us at port on debarkation day. Had to take Uber after waiting for shuttle that never arrived. Hotel reimbursed us for Uber cost. Were told that the hotel shuttle was provided by a 3rd party. Very disappointed in the return shuttle experience, as were many others.

2026-02-05 • via Tripadvisor
W
Wander24871251163 • Family • Overland Park, Kansas
8
Our stay at Crown Plaza LA harbor
Pros:

Nice place, good location. Rental car return on site was a plus.
Shuttle to cruise ship is a plus.
I thought breakfast was a bit over priced.

2026-02-04 • via Tripadvisor
S
Seaside261677 • Couples
10
Very customer centered
Pros:

Great staff. Good food in restsurant. Very customer focused in every detail, helpful, courteous, kind. Go the extra mile on all issues

2026-02-03 • via Tripadvisor
F
F8956CXkima • Couples
6
View & Location great. Long check in lines.
Pros:

Room was comfortable great Harbor view. We watched a cruise ship 🚢 arrive this morning. Very understaffed. Rooms weren't ready when we arrived, no problem. We came back a few hours later & had an hour wait to pick up our room key. Staff has been friendly but definitely overwhelmed. Standard hotel fees but $5 for a bottle of Coke 🤦‍♀️
The view & location are awesome though.

2026-02-01 • via Tripadvisor
9
947deannak • Couples • Phoenix, Arizona
10
Pre cruise overnight stay
Pros:

The check in lines were out the door, only two agents at the desk. Could have had more to move the lines quicker. Overall was a great night stay.

2026-02-01 • via Tripadvisor
B
BrentL685 • Friends getaway • London, Ontario
2
Worst Check-in procedure ever!
Pros:

Hotel check-in time is 4:00 we arrived at 2:00. Told to come back at 4:00 to check-in at that time. The problem is, everyone staying at this large hotel arrived at the same time on a Saturday night before a cruise departing Sunday. At 5:30 the lobby was still full of people trying to check in. Chaos everywhere! No direction, very little staff, no express or on-line check-in. It should not take 2 plus hours to check-in to a hotel!

2026-01-31 • via Tripadvisor