Crowne Plaza Hotel Los Angeles Harbor by IHG

Hotels
Crowne Plaza Hotels & Resorts
7.9 (1553 reviews)
601 South Palos Verdes Street , San Pedro , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good food
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services
Mixed reviews on value for money

Categories

Cleanliness
8
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, with exceptional mentions for staff like Miguel, Daniel, Lynn, and Kevin.
Location
8.6
The hotel's proximity to the harbor, cruise terminal, and various restaurants was highly valued by guests.
Room Quality
7.9
Rooms were generally well-received for their views, cleanliness, and comfort, although some guests noted minor maintenance issues.
Amenities
7.2
A satisfactory range of amenities, with positive mentions for the pool, hot tub, and on-site dining, while some guests desired additional services like spa facilities.
Value for Money
6.9
Mixed feedback on pricing, with some guests feeling it was reasonable given the location, while others believed it to be slightly high for the services offered.
Food and Beverage
7.6
Breakfast and restaurant services were generally well-received, although some guests desired more variety.
Overall Experience
8.7
Most guests had a positive overall experience, praising the hotel's staff, cleanliness, location, and views.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-28 05:25

Property Description

Stunning Views of the Port
Located just 4 blocks from The World Cruise Center, the Crowne Plaza Hotel in San Pedro offers breathtaking views of the Port of Los Angeles.

Modern Amenities
Each room at the Los Angeles Harbor Crowne Plaza is equipped with a cable TV, coffee machine, free WiFi, and a work desk, ensuring a comfortable stay for all guests.

Convenience and Leisure
Guests can take advantage of the hotel's fitness center, on-site swimming pool, Blu Restaurant serving delicious meals all day, and a cozy lounge for unwinding.

Book your stay now at Crowne Plaza Hotel Los Angeles Harbor for a perfect blend of convenience and luxury.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 15 per day.

Location

Guest Reviews

7.9
Based on 1553 reviews
Cleanliness: 8
Service: 8.3
Location: 8.6
Room Quality: 7.9
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.6
Overall Experience: 8.7
A
Albert family_with_children us
10
Pros:

Staff knowledgeable, very clean

Cons:

When it was time to leave the elevator got stuck and took long to get going

2026-03-07 via Nuitee
M
Mary couple us
6
It was 1 night. No big deal. Hard to remember
Pros:

The breakfast buffet was good but WoW! what a price! The server was really nice.

Cons:

The Lobby congestion & how check in was SO delayed and luggage was just rolled over to a general area. The people watching over it had it under control but the printed word made it seem there was a Secure location for luggage not just an area in the lobby

2026-03-07 via Nuitee
S
Saleh couple ca
5
Good
Pros:

Very clean

Cons:

Nothing

2026-03-06 via Nuitee
C
cruisejamie couple ca
9
Pros:

location

2026-03-06 via Nuitee
B
Brian couple us
8
Cons:

Would have liked a safe in the room.

2026-03-03 via Nuitee
J
Jill couple ca
8
2026-03-01 via Nuitee
I
Ian couple ie
8
2026-03-01 via Nuitee
A
alison solo_traveller gb
7
Perfect for overnight stay bear port for cruise.
Pros:

Location to port. Easy check in

Cons:

Nothing . It was cheaper to take an uber to port than the shuttle bus from the hotel.

2026-02-28 via Nuitee
J
julz52 family_with_children us
10
Pros:

location- walkable places to visit from hotel. fantastic!

2026-02-27 via Nuitee
A
Annelise solo_traveller us
1
Nice staff horrible guest room
Pros:

The location and the bed

Cons:

The safety of the hotel. There were people stuck in the hotel when I arrived so I couldn’t get to my room. Once in my room the space was very old and dingy smelled like smoke with peeling paint and poor quality work done in the bathroom. Easy to trip on the bathroom tile. And the back door was not secure at all one flimsy lock and so old you could see the wind moving the shabby curtains moving from the wind even though the door was closed.

2026-02-26 via Nuitee
D
David couple gb
6
2026-02-25 via Nuitee
P
paula family_with_children us
10
Pros:

Everything! Great place to stay before a cruise. They have a shuttle.

2026-02-14 via Nuitee
C
cruzfool2005ft Couples Freeport, Texas
10
Excellent choice in downtown San pedro
Pros:

This hotel was perfect for our 1 night pre cruise stay. We had a lovely spacious jr suite with wrap around windows overlooking the marina & within easy walking distance of historic San Pedro, restaurants, bars, historical attractions & brew pubs. They offer an $11 shuttle to the ship & a comfortable pleasant stay. While many reviews mention the rooms decor dated, we didn’t feel that this in any way detracted from comfort in our room. I would definitely recommend this hotel & stay here again.

2026-02-13 via Tripadvisor
J
Judith couple ca
7
Pros:

Location perfect. Would stay there again if only for that

Cons:

Food services less than acceptable

2026-02-13 via Nuitee
C
Cheryl family_with_children gb
7
Pros:

Location for the cruise port. Easily within walking distance

Cons:

The breakfast. Not enough staff. My husband asked 2 of the servers to order an omelette but they failed to take his order. Gave up and had the buffet instead. The response from the staff when we complained was mediocure-no apology.

2026-02-12 via Nuitee
T
Thomas extended_group ch
7
2026-02-11 via Nuitee
L
Lori couple us
8
Great location, staff. I’d try it again.
Pros:

Location to the harbor for cruising is fantastic, having a restaurant/bar on sight makes it easy. Amazing front desk staff, restaurant/bar staff.

Cons:

Main bathroom by restaurant/bar, not very clean. Pricing of bottle water in the amenities store is ridiculously expensive.

2026-02-11 via Nuitee
R
Resort59624126295 Family Canada
4
Get it together
Pros:

This is a okay place to stay pre-cruise but desperately needs a reno and staff that know what they are doing. Arrived around 10pm and sent to a room that was not made up. Went back to front desk to be told they didn’t know which rooms were clean and if we waited around they could look into it🙄. Tried to go for breakfast the next morning. Lots of empty tables in the restaurant but people waiting outside with no idea how long they would be waiting. We paid for the cruise ship shuttle at 11:30. When the shuttle arrived there were two cruise ships leaving that day and the driver didn’t know who to pick up or drop off. Had no idea when he’d be back. Asked the front desk about this and got blank stares. Ended up taking a Uber. Crowne used to be a great hotel chain so it’s disappointing to see this kind of service.

2026-02-10 via Tripadvisor
W
W7670YAcameronc Family
10
Great Spot for Boarding a Cruise
Pros:

The location of the property is perfect for someone looking to board a cruise. Even though the port is within walking distance, they offer a free shuttle. The hotel bar & restaurant were amazing, you had one bartender on shift and she had a full house. She was absolutely amazing and made sure everyone was taken care of. The water pressure in the guest room was my only complaint. Everything else was 5 stars!

2026-02-10 via Tripadvisor
Y
York extended_group us
3
False advertising, even if you’re told free breakfast and shuttle, nothing is free. Breakfast costs $22 per person. Shut
Pros:

Close to cruise terminal

Cons:

You cannot check in until 3. So if you’re staying here before a cruise, prepare to wait in a line for over an hour just to check in. There were hundreds of people trying to check in at the same time because the staff wouldn’t let them check in early / when they arrived. It was a mess.

2026-02-09 via Nuitee