Tru By Hilton San Antonio Lackland Sea World

Hotels
•
Tru by Hilton
8.7 (830 reviews)
9911 Ingram Road , San Antonio , us
+1 210-673-5525

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean and neat hotel
Great location
Good breakfast options
Cons:
Hard beds
Rude breakfast staff
Surprise parking fees

Categories

Cleanliness
8.68
The hotel was very clean and neat.
Service
8.95
The staff was nice, although there were complaints about some staff members being rude.
Location
9.19
Great location by Sea World.
Room Quality
8.14
The rooms were comfortable, but some had issues like hard beds.
Amenities
8.67
Nice lobby area, but some amenities like a microwave were missing.
Value for Money
8.13
Some extra charges like parking were unexpected.
Food and Beverage
8.88
Breakfast options were varied and well-received, with a standout homemade salsa.
Overall Experience
8.95
Overall, guests expressed satisfaction and would likely stay again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:21

Property Description

Modern Accommodations

Tru By Hilton San Antonio Lackland Sea World offers stylish and comfortable 3-star accommodations, each equipped with a desk, flat-screen TV, and free WiFi.

Convenient Amenities

Guests can enjoy a daily continental or buffet breakfast, stay active in the on-site fitness centre, and receive assistance from the 24-hour front desk staff for a seamless stay experience.

Nearby Attractions

Located just a short distance from popular attractions such as SeaWorld San Antonio, the Henry B Gonzalez Convention Center, and the River Walk, this hotel provides easy access to the best of San Antonio.

Book your stay at Tru By Hilton San Antonio Lackland Sea World for a delightful and convenient hotel experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 830 reviews
Cleanliness: 8.68
Service: 8.95
Location: 9.19
Room Quality: 8.14
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 8.88
Overall Experience: 8.95
M
Maura • family_with_children • us
10
Pros:

Todo estuvo excelente

Cons:

Nada,todo estuvo bien

2026-08-09 • via Nuitee
T
Tamika • family_with_children • us
10
Nice property, areas to just chill, up to date work out room, clean indoor pool, and great breakfast!!!
Pros:

The staff was so helpful, especially John who helped me with the washing machine. I loved the breakfast options, and the fact we could wash our clothes prior to leaving.

Cons:

This has nothing to do with the hotel, but in order to get back to the highway you have to drive past the hotel and make a U-turn. I never could make that turn without backing up.🤦🏽‍♀️

2026-08-07 • via Nuitee
M
Madelyn • solo_traveller • us
8
Comfortable and peaceful
Pros:

I liked how it was close by a lot of places.

Cons:

Nothing I can think about my stay was nice.

2026-08-06 • via Nuitee
T
Taresa • family_with_children • us
10
2026-08-04 • via Nuitee
G
Guadalupe • solo_traveller • us
10
2026-08-04 • via Nuitee
J
Joanna • solo_traveller • us
8
2026-08-03 • via Nuitee
A
Amanda • family_with_children • us
10
2026-08-02 • via Nuitee
V
Valeriy • couple • us
8
👍
Pros:

Good

Cons:

Fine

2026-07-24 • via Nuitee
M
Melanie • family_with_children • us
8
I wish it had more in the room. I guess I expected something great with it being a Hilton hotel.
Pros:

The hotel was clean and modern but I was very surprised about the room. There was no microwave or coffee pot/coffee or closet in the room. Those are basic things you find in most hotels so I was very surprised that a Hilton hotel would not have any of that! However, the shower was excellent, I didn’t want get out of it!!

Cons:

It was missing some of the basic items every hotel has.

2026-07-23 • via Nuitee
A
ANDRYAN • family_with_children • us
10
Nice and quiet
Pros:

It was really close to Sea world , Walmart and a lot of eating places.

Cons:

N/A

2026-07-23 • via Nuitee
O
Ortiz • family_with_children • pr
8
Me gustó bastante
Pros:

El desayuno y la ubicación

Cons:

La piscina deben mantenerla mejor, la agua se veia turbia, aparte que el baño del
Cuarto la bañera estaba un poco sucia y rayada. De lo demás todo bien

2026-07-22 • via Nuitee
L
Lucas • family_with_children • us
10
2026-07-21 • via Nuitee
K
Karla • family_with_children • us
10
It was Super great 100%
Pros:

I love everything from the hotel and the workers were so nice with the questions we had and especially the breakfast it’s the best hotel I will recommend to the people

Cons:

For me I don’t have Nooo bad things.
We loved our Room

2026-07-20 • via Nuitee
A
Angelica • family_with_children • us
10
I was originally going to Concan, but due to the storms, I decided to come to San Antonio. Love this hotel and will defi
Pros:

I loved the waffles and everyone as nice. I came here before a few years ago and was happy with everything. Coming back for this trip was an easy choice.

Cons:

None

2026-07-20 • via Nuitee
J
Jesus • family_with_children • us
10
2026-07-16 • via Nuitee
S
Shauna • solo_traveller • us
9
Cons:

The $50 deposit refunded if clean. Now I have to keep watching to make sure I got it. I better. My little niece even made the beds!

2026-07-16 • via Nuitee
N
Nora C • solo_traveller • us
8
Ok
Pros:

All

Cons:

Better cleaning

2026-07-15 • via Nuitee
E
Edith • couple • us
10
Pros:

This is the cleanest hotel and a great scent when walking into the room. Friendly and helpful staff. Breakfast is great and has a great variety. My favorite place to stay.

2026-07-11 • via Nuitee
G
Gabriella • solo_traveller • us
8
Was a good stage of some minor things are in there
Pros:

Breakfast was very good. Had a good variety.
The staff was very, very nice in the breakfast area

Cons:

The shower was a little dirty
And some of the lamps in the room did not work

2026-07-09 • via Nuitee
K
Kilgore • family_with_children • us
7
Ho
Pros:

Breakfast was great

Cons:

The bathroom cleaning could have been better

2026-07-08 • via Nuitee