Home2 Suites By Hilton Grand Rapids North

Hotels
•
Home2 Suites by Hilton
8.9 (307 reviews)
330 River Ridge Dr. NW , Grand Rapids , us

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Poor breakfast quality
Room not ready at check-in

Categories

Cleanliness
8.48
Mostly positive feedback on cleanliness; concerns about room readiness.
Service
9.45
Multiple mentions of friendly and helpful staff.
Location
8.99
Location is convenient, though some guests expressed differing opinions.
Room Quality
8.94
Rooms are generally well-reviewed, though some issues noted with specific facilities.
Amenities
8.97
Some amenities praised, but breakfast needs improvement.
Value for Money
8.93
Overall value perceived as good, though some fluctuating prices noted.
Food and Beverage
7.98
Negative reviews regarding breakfast quality; needs improvement.
Overall Experience
9.45
Generally positive experiences, with some significant negative incidents.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:04

Property Description

Modern Accommodations
Home2 Suites By Hilton Grand Rapids North offers stylish non-smoking rooms with flat-screen TVs and fully equipped kitchens, providing a comfortable stay for every guest.

Relaxation and Wellness
Guests can unwind and rejuvenate at the on-site spa and wellness centre, take a dip in the indoor pool, or stay active at the fitness centre, ensuring a perfect balance of leisure and health during their stay.

Convenient Location
Conveniently situated within a short distance from popular attractions like DeVos Place and the Gerald R. Ford Presidential Museum, as well as being close to the airport, Home2 Suites By Hilton Grand Rapids North is the ideal choice for both leisure and business travelers.

Book your stay now at Home2 Suites By Hilton Grand Rapids North for a memorable and enjoyable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.9
Based on 307 reviews
Cleanliness: 8.48
Service: 9.45
Location: 8.99
Room Quality: 8.94
Amenities: 8.97
Value for Money: 8.93
Food and Beverage: 7.98
Overall Experience: 9.45
M
Matt • couple • us
3
“Broken” Spa
Cons:

The hot tub/spa was not working for the duration of my stay, but was the reason I booked my stay. They did not announce that the spa was closed on any of their amenities /information listing.

2026-02-14 • via Nuitee
J
Josh • couple • us
10
2026-02-08 • via Nuitee
L
Lynn • couple • us
10
We would choose this hotel over many of the more expensive ones
Pros:

The breakfast was not my favorite. For a hot breakfast, few choices. Loved having a kitchen that I could heat and make my own oats, etc. The best part was the room was spacious, having the couch and being able to have our own food. Also having the laundry readily available.

2026-01-31 • via Nuitee
P
Pam • solo_traveller • us
9
Pros:

Convenient and clean

2026-01-30 • via Nuitee
K
Kiersten • couple • us
8
2026-01-21 • via Nuitee
J
Joel • couple • us
10
Pros:

Very comfy beds! Clean, beautiful, and tasty breakfast.

Cons:

Price jumped up at the end of booking. Otherwise it was a relaxing space.

2026-01-20 • via Nuitee
D
Daniel • extended_group • us
10
2026-01-20 • via Nuitee
J
Justin • solo_traveller • us
10
It was amazing, I’ll probably be back!
Pros:

Very friendly team

Cons:

N/A

2026-01-20 • via Nuitee
J
Jamie • couple • us
1
Find somewhere else to stay.
Pros:

Outside and inside was clean and the room was big.

Cons:

Check in time was at 3:00pm
We got there a little after 3:00 our room was not ready and had to wait until after 4:00pm to get to the room. At 3:00am a woman started screaming in the halls. After a hour of on and off yelling we could hear a staff member telling her to settle down and stop yelling. She did the about 30 minutes later started yelling again for a good hour this went on. In the morning when we told the person at the front counter that our night was not good and someone was yelling for two hour. That front desk person wanted to argue with us saying the woman only yelled for 20 minutes. But she wasn’t there. Then the front desk person said I was going to call your room and offer a late check out since we did not have your room ready and had to wait a hour to get your room but I didn’t. Why didn’t you? Not at one time did anyone apologize for the bad experience.

2026-01-20 • via Nuitee
N
Nakia • couple • us
9
2026-01-20 • via Nuitee
D
Donna • couple • us
10
Wonderful experience from beginning to end.
Pros:

Breakfast was great! Lots of choices, hot and cold items. Our room was the most thoughtfully designed room that I have ever stayed in with all the conveniences of home.

2026-01-19 • via Nuitee
E
Erica • family_with_children • us
10
2026-01-19 • via Nuitee
G
Guillermo Z. • couple • us
9
Very pleasant and comfortable.
2026-01-19 • via Nuitee
J
JASON • family_with_children • us
1
Customer service was the worst
2026-01-19 • via Nuitee
J
Joseph • couple • us
10
2026-01-11 • via Nuitee
S
Sarah • couple • us
9
Pros:

Super Clean, staff was friendly

Cons:

The closer parking lot was small. Bed could have been more comfortable.

2026-01-11 • via Nuitee
A
Aubrey • couple • us
10
2026-01-05 • via Nuitee
A
angella • couple • us
7
2026-01-02 • via Nuitee
F
Fulco • couple • us
7
Pros:

Very nice room.

Cons:

Pull out table was broken

2025-12-29 • via Nuitee
J
Jagpreet • couple • us
10
2025-12-25 • via Nuitee