Sheraton Suites Akron Cuyahoga Falls

Hotels
•
Sheraton
8.8 (364 reviews)
1989 Front Street , Cuyahoga Falls , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Great views of the river
Friendly and accommodating staff
Convenient location near downtown
Comfortable beds and pillows
Cons:
Issues with cleanliness in bathrooms
Rooms need updates and better mattresses
Inconsistent food quality
Hot tub permanently closed

Categories

Cleanliness
8.13
Multiple reviews mentioned dirty bathrooms and linens.
Service
9.6
Staff received positive feedback for being helpful, friendly, and accommodating.
Location
9.64
Conveniently located near downtown with beautiful views.
Room Quality
8.09
Some guests noted the need for updates and better mattresses.
Amenities
8.62
Positive mentions of amenities, but the hot tub was closed.
Value for Money
8.58
General positive experience, though some mentioned high prices for older facilities.
Food and Beverage
8.13
Mixed reviews on food quality with some finding it mediocre.
Overall Experience
9.6
Guests expressed positive overall stays and desires to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:38

Property Description

Luxurious Riverside Hotel with Indoor Pool

Indulgent Amenities: Enjoy a relaxing stay with an indoor pool and a delicious dining experience at Beau's on the River Restaurant offering a unique twist on classic comfort food.

Convenient Facilities: Stay connected with free WiFi access, stay active at the fitness centre, and make use of meeting facilities, dry cleaning, and laundry services.

Prime Location: Located in picturesque Cuyahoga Falls, just a short drive from Akron Zoological Park and the Pro Football Hall of Fame, with easy access to Cleveland Hopkins International Airport.

Book now for a memorable riverside retreat at Sheraton Suites Akron Cuyahoga Falls!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Jan 8, 2026 until Fri, Feb 20, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAK

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 6 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 364 reviews
Cleanliness: 8.13
Service: 9.6
Location: 9.64
Room Quality: 8.09
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.13
Overall Experience: 9.6
A
alex • family_with_children • us
4
Pros:

Good food at the restaurant despite this tile. Saw running 20 ft away throughout the whole meal. Good beds, good pillows

Cons:

Having just spent 2 months bedridden I searched for a place with a hot tub and a swimming pool. Looks like the hot tub had been boarded up for years. The sauna was also out of order, the only thing that could have made swimming in the cold pool tolerable. The furnace in the room blew cold air at my bed all night long even though I had it turned up to 80°. The coffee in the room was horrendous in the morning. When I sat down on the toilet and heard a splash, I realized that the water level in the toilet was a couple only a few inches from the seat. Absolutely freaking disgusting. It looks like a toilet made for a 6-year-old. For the more than $250 bill for the night and $50 meal I had choices. I will certainly never make this mistake again

2026-03-18 • via Nuitee
M
Michael • family_with_children • gb
2
2026-03-09 • via Nuitee
J
John • couple • us
10
2026-02-14 • via Nuitee
M
Michelle • couple • us
7
Pros:

Disappointed the pool was closed

2026-01-21 • via Nuitee
A
andrea • solo_traveller • us
8
Pros:

The waterfalls and the town

Cons:

The air was hard to control the temp and u can’t open windows

2026-01-20 • via Nuitee
T
Toni • solo_traveller • us
9
2026-01-19 • via Nuitee
J
Jeff • couple • us
10
2026-01-19 • via Nuitee
D
Dana • couple • us
10
Pros:

Spacious and remodel looks great! Comfortable, clean, and great location!

2026-01-19 • via Nuitee
R
Randall • couple • us
10
Very nice hotel.
2026-01-19 • via Nuitee
S
Scott • couple • us
6
Pros:

Location, view of river, rooms are spacious

Cons:

Badly outdated

2026-01-18 • via Nuitee
J
Janis • couple • us
10
Otherwise great place, good location.
Pros:

Quiet, spacious

Cons:

The faucet in our shower needs to be fixed. When tightened all the way still running.

2026-01-15 • via Nuitee
M
Miranda • extended_group • us
1
Not worth the money, a $100 hotel experience.
Pros:

The restaurant had good food.

Cons:

The room was less than clean. Missing outlet covers, the bathroom was dirty. No water pressure. Specifically booked for sauna and hot tub. Hot tub is permanently closed sauna is broken. Everything was dusty and dirty. Hair on the sheets. (I am bald)
Crusty lotion on bottle by the sink.

2026-01-04 • via Nuitee
M
Messner • family_with_children • us
10
Pros:

I got exactly what I wanted. A great view of the river

2026-01-02 • via Nuitee
J
Jennifer • solo_traveller • us
10
It was everything i expected
2025-12-29 • via Nuitee
P
Perryman • solo_traveller • us
10
2025-12-26 • via Nuitee
D
Deborah • solo_traveller • us
7
comfortable for one night
Pros:

Breakfast was great

Cons:

Rooms need an update

2025-12-16 • via Nuitee
V
valerie • solo_traveller • us
10
Overall good....the front desk staff was great..friendly and helpful and accommodating
Pros:

The breakfast buffet was mediocre. Seating areas need paint and a refresh.

Cons:

Food in the restaurant

2025-12-03 • via Nuitee
S
Smith • couple • us
10
Pros:

Great views of River from restaurant

2025-11-06 • via Nuitee
M
Myiah • couple • us
6
Pros:

Very close to downtown!

2025-10-27 • via Nuitee
R
Roberts • couple • us
10
Great staff. Great recommendations by front desk. Beautiful views!
2025-10-22 • via Nuitee