Home2 Suites by Hilton San Antonio Lackland SeaWorld

Hotels
Home2 Suites by Hilton
9.1 (852 reviews)
9911 Ingram Road Bldg B , San Antonio , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Clean and tidy rooms
Cons:
Inconsistent cleanliness
Pool chlorine smell
Room maintenance issues

Categories

Cleanliness
8.1
Some reviews mentioned issues like a room smelling of insect pesticide and humidity problems.
Service
9.8
Overall positive comments regarding helpful staff and good service experience.
Location
9.6
Conveniently located near attractions, shopping, and restaurants as per several reviews.
Room Quality
8.6
Spacious rooms noted, but some complaints about comfort and maintenance issues.
Amenities
8.6
Amenities like cleanliness and breakfast were well-received, but some issues mentioned with the pool.
Value for Money
9.3
Strong value perception mentioned in several reviews, especially in relation to the breakfast.
Food and Beverage
9.1
Generally praised with specific compliments for breakfast; some requests for more variety.
Overall Experience
9.7
Many guests expressed they were very pleased with their stay, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:15

Property Description

Modern Accommodations
Located just 7.5 km from SeaWorld San Antonio, Home2 Suites by Hilton San Antonio Lackland SeaWorld offers contemporary rooms equipped with all the essentials for a comfortable stay. Each room features a desk, flat-screen TV, private bathroom, and complimentary WiFi, ensuring guests have everything they need at their fingertips.

Convenient Amenities
This 3-star hotel boasts a fitness centre, indoor swimming pool, and billiards for guests to enjoy during their stay. With a 24-hour front desk, business centre, and free private parking, convenience is key at Home2 Suites. Additionally, guests can relax in the shared lounge or make use of the barbecue facilities for a delightful evening.

Nearby Attractions
Situated just 22 km from Ripleys Believe It Or Not Museum, this non-smoking property is also close to popular landmarks such as Henry B Gonzalez Convention Center and The Alamo. With San Antonio International Airport a mere 23 km away, guests can easily explore the best of the city during their visit.

To book your stay at Home2 Suites by Hilton San Antonio Lackland SeaWorld, reserve now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.1
Based on 852 reviews
Cleanliness: 8.1
Service: 9.8
Location: 9.6
Room Quality: 8.6
Amenities: 8.6
Value for Money: 9.3
Food and Beverage: 9.1
Overall Experience: 9.7
K
Kunji solo_traveller us
8
2026-01-27 via Nuitee
K
Kountip couple us
9
Pros:

everything

2026-01-20 via Nuitee
E
Elizabeth family_with_children us
10
We will definitely be back !
Pros:

It’s very clean, people are friendly, and breakfast is on point.

Cons:

A parking fee should not be applied to your hotel fees.

2026-01-20 via Nuitee
M
Margarita family_with_children us
5
Cons:

I asked them to clean my room or atleast give me new bed sheets and take the trash and give me toilet paper they said ok but never did it I asked them another time n she said ok but never did it house keepers where bad

2026-01-20 via Nuitee
H
Helen Jing couple us
9
总的来说,性价比超高,尤其是早餐
Pros:

早餐非常好

Cons:

房间各处台灯有不亮的情况,应定时维护

2026-01-20 via Nuitee
X
Xiaoyu family_with_children us
10
2026-01-19 via Nuitee
R
Rahim family_with_children us
10
Pros:

It was good breakfast

2026-01-19 via Nuitee
K
Koustav family_with_children us
6
2026-01-19 via Nuitee
S
SARI solo_traveller us
9
Hotel was in the perfect location. It's clean, beds are comfortable, AC works great.Great breakfast
Pros:

Having a fridge, microwave, etc in the room was so handy. We used it lots. The breakfast was good and the staff that worked in that area were very helpful. I have a dairy allergy and they made sure I had all the information I needed so that I didn't eat anything I shouldn't. People at the front desk were very helpful also. Keisha was very helpful with our reservation after it was made and made sure that everything we needed.

Cons:

The walls in this hotel are very thin. We could hear babies crying, people arguing, kids running up and down the hall.

2026-01-19 via Nuitee
C
Corbiniano family_with_children us
9
Pros:

Very clean and the room has alot of kitchen utensils like plate glass coffe mug whis is perfect for the whole family

2026-01-19 via Nuitee
S
Shauna family_with_children us
10
I would definitely stay here again.
Pros:

This hotel was very close SeaWorld and other attractions we planned to visit. I wasn't aware before booking the hotel, but it was also close to shopping centers and restaurants. The breakfast offered in the mornings was great. There was no need to eat anywhere else. The room was very spacious for two adults and two children.

Cons:

I'm not sure if there was anything I didn't like other than shower head in the bathroom. It could use upgrading.

2026-01-19 via Nuitee
F
Freddy couple us
10
Pros:

Breakfast was great.

2026-01-19 via Nuitee
B
Blanca couple us
10
Excellent
Pros:

Cleanliness, customer service, breakfast, and indoor pool

2026-01-19 via Nuitee
E
Elizabeth couple us
10
2026-01-17 via Nuitee
N
Neufeld family_with_children us
8
2026-01-17 via Nuitee
M
Mathew family_with_children us
10
2026-01-16 via Nuitee
J
Joevondis family_with_children us
4
Cons:

One of the beds had stains on the sheets that they supposedly cleaned but they indeed did not. I have time stamp pictures with the same stains to show they didnt change them even though the staff said they would take care of it. They just made the bed without changing the sheets. The bathroom sink would fill up and drain slowly. The bathroom also smelled pissy and there where stains all ove the bathroom wall. The room above me had a pet or a young child that stomped around during the days stayed. There is renovation going on in some of the rooms so that also made the stay nosy during the day.

2026-01-15 via Nuitee
C
Claudia family_with_children us
9
Pros:

It was great! Everything was hot!

2026-01-15 via Nuitee
R
Reyna family_with_children us
8
Great overall
Pros:

It was clean, breakfast was excellent as always

Cons:

The breakfast staff were a bit rude

2026-01-15 via Nuitee
A
Al couple us
10
2026-01-13 via Nuitee