Casa Oratorio Antigua

Mal servicio y el jacuzzi que anuncian no funciona. Pedí mi factura y no la he recibido.

Excelente hotel, disfrutamos mucho el roof top!!!
El personal super amable y siempre pendientes de lo que pudiéramos necesitar!

La calidad del hotel no va acorde con el precio pagado.
No ofrecen apoyo con la facturación, solo te dan un correo y técnicamente no se hacen responsables de este tema.

We had a wonderful time , wonderful service very comfortable

Únicos detalles fueron el servicio de limpieza al cuarto, revolvieron ropa sucia con limpia, fuera de eso todo bien
Y

La alberca no es alberca, es un jacuzzi que requiere aviso anticipado para usar

This place is great if you like small boutique style hotels. Its not a big chain and has tons of charm. They have a jacuzzi and rooftop bar. Did feel a bit lonely but maybe they dont have tons of rooms. Centrally located and thank goodness had ac. Small but quaint.

Excelente ubicación, y bonito roof top bar, la atención de la dueña muy amable.
Toallas rotas y sucias, focos fundidos, mal olor en el baño y ventanas de madera que no sellan o cierran bien dejando pasar la luz o el viento.
El jacuzzi estaba frio y no lo pudieron prender a tiempo, no prepararon la cama para dormir ni repusieron las aguas de cortesía y aunque se corrigieron muchos de estos temas, no esta bien que los huéspedes tengan que estar exigiendo estas correcciones.

Excelente ubicación y muy limpió el lugar

We loved the decor of this hotel and we excited about the good size rooms. But because of the old windows its like sleeping on the street- very loud. Also, the employees are not very friendly

We got the biggest room, but no A/C in summer it's a must, we couldn't sleep, we request some fans and we got them until de last night, we had a fridge in the room, but not working, we need to open the windows to get some aur, but then you get the noise of thousa ds of busses passing and stoping on the corner, definitely not staying there again.

I would not recommend this hotel. I feel that there was misrepresentation of Casa Oratorio. The photos are NOT what it really looks like. We stayed (for one night out of our 8 night reservation) in the Family Room. The kitchen area had only 4 wine glasses, an unplugged microwave, an unplugged refrigerator, no dishes/cups/silverware. The decor was heavily covered in heavy material, including the platform beds and head boards. The bedroom and bathroom rugs were matted and dirty. The shower was spitting water - no flow. The coffee area was non-existing - same water with dust flowing on top in glass coffee pot for 24 hours. We wanted a refund, even offered to pay for another night, they would not refund any of our payment. Needless to say, we left and moved to another hotel for the remaining stay in SMA.

We really enjoyed our stay here. The bed was comfortable, the room was nicely decorated, and the rooftop terrace was beautiful. Everyone we met was very friendly and the building felt safe. It was loud due to the bells, but we fully expected that considering the central location of Casa Oratorio. We'll be back!

Our stay was great. The host was very gracious and very attentive to our needs. She provided great insight to all the nearby attractions. Looking forward to our next stay

Great location and friendly and helpful staff. But the room was bordering on gross with various rugs and old cloth bedframes that looked like they were maybe from the 70s. The safe didn't work and bathroom sink drain also didn't work. It really does need a serious remodel.

This is such a jewel! No complaints whatsoever. In the heart of Centro. Double pane window lessened the street noise and bells. Service is exceptional! High recommend.

Noise prevented us from sleeping.Great location, walking distance to everywhere.
Rooms were lovely and comfortable,roof top views were amazing,bar and jacuzzi.
Staff were very helpful and polite
Downside was the noise from the street and the church bells ringing the whole night. Also we had to carry our suitcases up the stairs,which was a pain.
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Las personas que atienden el hotel son muy amables el hotel está bonito y está cerca del centro como el Mercado la parroquia de San Miguel arcángel.

Amazing all day check-in, absolutely friendly staff from the front desk to the Rooftop Bar and pool. We spent nearly 3 hours in the pool / jacuzzi and the staff could not have been more helpful.
Even the next day they didn't rush our check-out,we ended hitting the town some more for lunch and a walk about and ended checking out at about 3pm 🙂🙂🙂 Bed was huge and comfortable and she shower also spacious and amazing water pressure and hot water. We hope to return end of the month ,if not when we return next year.
Many thanks for doing a great job at making our stay comfortable and stress free.

everything great

The staff was friendly, helpful, and courageous. They went out of their way to assist us.