Courtland Grand Hotel, Trademark Collection by Wyndham former Sheraton Atlanta

Hotels
Trademark
6.9 (6159 reviews)
165 Courtland Street , Atlanta , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Poor room quality
Value for money concerns
Service issues with maintenance

Categories

Cleanliness
4.9
Multiple guests reported room cleanliness issues including damp smells and potential bed bugs.
Service
8.9
Generally positive experiences with staff, noted for being polite and accommodating where possible.
Location
8.9
Well-located close to restaurants and activities.
Room Quality
5.9
Inconsistent room conditions; issues included poor heating, maintenance problems, and reports of bugs.
Amenities
6.4
Amenities provided, but some guests found them lacking in quality and availability.
Value for Money
5.9
Many guests felt unsatisfied with the value given the state of the facilities and hidden fees.
Food and Beverage
7.4
Food was acceptable but consistency in breakfast quality raised concerns.
Overall Experience
6.9
Mixed experiences; while some enjoyed their stay, many faced significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:06

Property Description

Luxurious Amenities

This Courtland Grand Hotel, Trademark Collection by Wyndham offers a luxurious experience with a garden courtyard pool topped by a retractable glass atrium ceiling. Guests can unwind on lounge chairs or make use of the 24-hour fitness center equipped with top-of-the-line exercise machines and yoga equipment.

Culinary Delights

Indulge in a culinary journey at Fandangles restaurant, serving Southern Cuisine with a European twist. For a quick bite, Collage offers a casual breakfast experience. Don't miss the opportunity to enjoy a buffet breakfast for a fee, ensuring a delightful start to your day.

Convenient Location

Situated just minutes away from major attractions like the Georgia Aquarium and Peachtree Center MARTA Station, this hotel provides easy access to the best of Atlanta. With modern rooms featuring amenities like flat-screen TVs and Starbucks Coffee, your stay at Courtland Grand Hotel will be both comfortable and memorable.

Book your stay at Courtland Grand Hotel, Trademark Collection by Wyndham for an unforgettable experience in Atlanta.

Important information:

Each guest must present a valid photo ID and credit card upon check-in.

The name on the credit card presented at check-in must to match the name on the driver's license /ID.

The credit card used to book must be presented at check-in.

Please contact the hotel for additional details.

The hotel charges a handling fee for each package received, sent, or held. Contact the hotel to confirm package fees and restrictions.

Guests must be at least 21 years or older to check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ATL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 50 per day.

Location

Guest Reviews

6.9
Based on 6159 reviews
Cleanliness: 4.9
Service: 8.9
Location: 8.9
Room Quality: 5.9
Amenities: 6.4
Value for Money: 5.9
Food and Beverage: 7.4
Overall Experience: 6.9
C
Cecily couple us
10
I enjoyed it especially bar on third floor
Pros:

The staff was very polite and helpful

2026-03-07 via Nuitee
T
Trochell family_with_children us
4
It was ok. Nothing spectacular
Pros:

Breakfast buffet

Cons:

Room was not cleaned. Noisy floor small room

2026-03-07 via Nuitee
B
Brant couple us
8
Great location.
Pros:

Excellent location and very friendly staff.

2026-03-05 via Nuitee
V
Valentin family_with_children at
6
Ok for one night maximum.
Pros:

The location is really good.

Cons:

I waited 30 minutes in line for checking in. That is not acceptable.
They have an intense parfum scent in the room and you can't even open any windows.
Staff was not very friendly.

2026-03-05 via Nuitee
M
Marc solo_traveller ca
8
2026-03-05 via Nuitee
N
Nishant couple us
5
Pros:

Location

Cons:

Staff

2026-03-04 via Nuitee
I
Ian couple us
4
2026-03-03 via Nuitee
T
Taylor extended_group us
1
2026-03-03 via Nuitee
B
Betancourt couple us
1
Mala experiencia nada de lo que dice el anuncio fue lo que vimos
Cons:

Ise mi reservación con anticipación y al llegar al lugar no tenían mi cuarto disponible dijeron que me iban a dar un cuarto con doble cama pero que tenía que sacar mis cosas al día siguiente porque ese cuarto sería ocupado al día siguiente y demoraron más de media hora para darme mi habitación les dije que solo me quedaría esa noche porque ya era demasiado tarde para buscar otro lugar y solo me que una noche decidí entregar el cuarto al día siguiente no regresaré jamás a ese hotel y aparte de eso no puede dormir toda la noche ubo demasiado ruido gente gritando en los pasillos mala experiencia yo no lo recomiendo

2026-03-03 via Nuitee
K
Katja couple us
6
Overpriced, but decent stay in the center of Atlanta
Pros:

The pool area looked very nice. I did not use the pool, but it looked like a nice place to hang. The rooms were large, clean, and comfy.

Cons:

Prepare for a looooong wait at check-in AND check-out! There is no fast checkout, and even in a rush, I still had to wait for the entire line just to give them my room keys, as everything had already been taken care of.
The room had an AC, but it was a bit too cold for me. Setting a higher temperature made no difference, as the AC kept blowing cold air. So I was honestly a bit cold at night - bring a warm PJ!

2026-03-02 via Nuitee
B
Brandie extended_group us
7
2026-03-02 via Nuitee
K
Keyontae couple us
10
2026-02-28 via Nuitee
M
Marc solo_traveller ca
7
2026-02-28 via Nuitee
S
Sue couple au
3
Very disappointing
Pros:

Comfortable bed

Cons:

Room location not appropriate to an older person. Had to carry luggage up flights of stairs. Valets parked cars with lights glaring into the room late into the night. Unchecked, unruly guests ran up and down corridors shouting and blasted loud music until 1:30 am. I won’t be back.

2026-02-28 via Nuitee
T
Taquarri couple us
1
I didn’t stay. Found another hotel.
Cons:

Right by a night club. Too many young kids/ people.

2026-02-28 via Nuitee
J
Jerome family_with_children fr
6
2026-02-28 via Nuitee
E
Erika DW family_with_children es
9
Pros:

Great location to explore the downtown walking.

2026-02-27 via Nuitee
W
Wayne extended_group us
10
enjoyable
2026-02-27 via Nuitee
K
Kisha solo_traveller us
10
2026-02-26 via Nuitee
G
Gilberto extended_group co
8
Tranquila
Pros:

Muy bien ubicado

Cons:

El desayuno muy costoso

2026-02-26 via Nuitee