Sheraton Dammam Hotel & Convention Centre

Hotels
•
Sheraton
7.9 (2319 reviews)
1St Street King Abdulaziz Road , Dammam , sa

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Central location
Friendly and helpful staff
Excellent breakfast
Good value for money
Pool and family-friendly facilities
Cons:
Serious cleanliness issues (stains, bugs)
Old/outdated rooms and fixtures
AC and water pressure problems
Service lapses (valet, late-night front desk, luggage assistance)
Noise and maintenance disturbances

Categories

Cleanliness
5.8
Mixed reports: several guests praised cleanliness, but multiple serious complaints (stained carpets, apparent bloodstain, filthy windows, small flying bugs in bathrooms) lower the score.
Service
8
Generally positive comments about friendly, helpful reception and staff, with notable service failures reported (slow/no valet assistance, luggage not offered, unanswered late-night front desk call) causing mixed sentiment.
Location
9.2
Consistently praised — central location and convenient for families/events; multiple reviews explicitly cite the prime location as a major pro.
Room Quality
6.5
Frequent issues reported: old/outdated rooms, malfunctioning AC, heavy doors, faulty bathtubs, stuck refrigerators and weak water pressure; some guests nonetheless found rooms satisfactory.
Amenities
7.8
Positive notes on pool and varied breakfast; however maintenance problems (AC, weak water pressure) and occasional noise/ongoing repairs reduce the score slightly.
Value for Money
8.2
Multiple guests mentioned good value and willingness to return/recommend; sentiment skews positive despite some room/maintenance shortcomings.
Food and Beverage
9.5
Strongly positive — several guests singled out the breakfast as outstanding and diverse; no major negative comments about F&B.
Overall Experience
8.2
Overall mixed-to-positive: many guests praise staff, location and breakfast and report enjoyable stays, but significant negative incidents (cleanliness and maintenance/service failures) temper the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 19:09

Property Description

Luxurious Wellness Centre and Pools
The Sheraton Dammam Hotel & Convention Centre boasts a deluxe wellness centre and multiple pools, offering guests a luxurious and relaxing experience during their stay.

Panoramic Views and Elegant Rooms
The rooms at the hotel provide stunning panoramic views of the Arabian Gulf, elegantly decorated in cream shades with luxurious furniture, creating a comfortable and stylish retreat for guests.

Diverse Dining Options
With 3 restaurants and a lounge bar, guests at the Sheraton Dammam can enjoy a variety of dining experiences, from international themed buffets to Italian cuisine, ensuring there is something to satisfy every craving.

Experience luxury, relaxation, and culinary delights at the Sheraton Dammam Hotel & Convention Centre. Book your stay now for an unforgettable experience.

Important information:

Some nationalities can get an entry permit stamped in their passport upon arrival at the airport. Please check your visa requirements before traveling.



In the event of an early departure, the property will charge you the full amount for your stay.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: DMM

Location

Guest Reviews

7.9
Based on 2319 reviews
Cleanliness: 5.8
Service: 8
Location: 9.2
Room Quality: 6.5
Amenities: 7.8
Value for Money: 8.2
Food and Beverage: 9.5
Overall Experience: 8.2
حزام • extended_group • qa
10
اشكر الموظفين والقائمين على خدمة النزلا و سعة الصدر
Pros:

الموقع

Cons:

الحمامات اعزكم الله الشطاف ليس في الجانب الأيمن عكس موقعة المعتاد

2026-09-11 • via Nuitee
عبدالله • solo_traveller • sa
1
لن تتكرر
Pros:

اللوبي فقط

Cons:

الخدمه والمصاعد والنظافه والتاخير

2026-09-09 • via Nuitee
N
Noora • extended_group • qa
10
Pros:

كل شي بيرفكت

Cons:

لايوجد

2026-09-09 • via Nuitee
M
Mohammed • solo_traveller • sa
8
Cons:

I requested for an invoice at the time of checkout but they said since the reservation and payment was made through booking.com so invoice will be shared by third party. Whereas on booking it clearly mentions that invoice will be given by property. However finally one of the staff member helped and provided the invoice copy.

2026-09-08 • via Nuitee
R
ROULA • couple • sa
10
Pros:

الاستقبال لاستاذ علي واحمد زين وعيسى ماقصرو قمة الرقي

2026-09-08 • via Nuitee
R
ROULA • couple • sa
10
2026-09-08 • via Nuitee
الفغم • solo_traveller • sa
4
2026-09-06 • via Nuitee
A
Algunaid • couple • sa
10
Pros:

One of the best places I’ve ever stayed! I had a truly wonderful experience from beginning to end. The entire staff was incredibly kind, welcoming, and professional, and they made me feel very comfortable throughout my stay.

The hospitality was exceptional, and I truly appreciated the warm welcome and the attention to every detail. A special thank you to everyone who made my stay so pleasant and memorable.

Thank you for your outstanding hospitality. I would definitely love to stay here again and highly recommend this hotel! 🤍

Cons:

Nothing

2026-09-06 • via Nuitee
الفغم • couple • sa
5
Cons:

الوالده من ذوي الحتياجات الخاصه والموظف الفلبيني سيئ جدا جدا ويتهرب والثلاجه حاره

2026-09-06 • via Nuitee
H
Hatem • solo_traveller • ae
8
2026-09-06 • via Nuitee
عبدالله • couple • sa
10
شكر لموظفي الاستقبال
Pros:

تعامل الموظفين وسرعة الاستجابه

Cons:

الاكل خصوص الافطار سي

2026-09-05 • via Nuitee
N
Nawal • solo_traveller • kw
8
Pros:

الموقع

Cons:

تاخر في الخدمه

2026-09-05 • via Nuitee
N
Naifa • couple • kw
9
Pros:

ممتاز

Cons:

لاشي

2026-09-05 • via Nuitee
معن • solo_traveller • sa
10
2026-09-03 • via Nuitee
A
Aldayhan • couple • sa
8
2026-09-03 • via Nuitee
A
Aseel • family_with_children • kw
8
Pros:

ثاني مرة نحجز فيه اذا جينا الدمام الفندق حلو ونظيف بس احس يبي له تجديد والموظفون محترمين ماقصروا معانا خاصة الموظف السعودي اللي استقبلنا اول شي ماقصر

2026-09-02 • via Nuitee
A
Abdullah • family_with_children • sa
10
Pros:

Everything

2026-09-01 • via Nuitee
S
Sultan • solo_traveller • sa
10
2026-08-31 • via Nuitee
ماجد • couple • sa
8
راحة واستجمام
Pros:

موقع نظافة مسبح موظفون

Cons:

وقت اقفال المسبح

2026-08-28 • via Nuitee
A
abdullah • solo_traveller • sa
5
Pros:

لاشي

Cons:

بعيد عن وسط المدينه وزحمه

2026-08-28 • via Nuitee