Four Points by Sheraton Philadelphia Airport

Hotels
Four Points by Sheraton
7.3 (1108 reviews)
4101A Island Ave , Philadelphia , us

Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Convenient location
Cons:
Odor issues
Inconsistent service
Additional charges

Categories

Cleanliness
6.44
Room was clean, but some complaints about general maintenance and issues with odor.
Service
7.91
While staff were noted to be friendly, there were instances of rudeness at reception.
Location
8.45
Convenient location with proximity to the airport and entertainment options.
Room Quality
6.4
Rooms need upgrades and show signs of wear, with some guests mentioning old furniture.
Amenities
7.43
Standard hotel amenities, but some were mentioned as lacking, such as the breakfast service.
Value for Money
6.39
Guests felt charged extra fees were unjustified, detracting from perceived value.
Food and Beverage
6.94
Food and bar service were generally good, but breakfast service was disappointing.
Overall Experience
8.41
Guests had varied experiences, but many enjoyed their stay overall despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:32

Property Description

Modern Rooms and Convenient Location
Experience modern comfort at Four Points with air-conditioned rooms near the airport and downtown Philadelphia. Enjoy a restful stay in our spacious rooms equipped with a flat-screen TV, desk, and complimentary toiletries.

Relaxation and Recreation
Unwind by taking a dip in the outdoor pool or breaking a sweat in the gym. Afterward, recharge in our lounge and utilize the business center. With 4 meeting rooms available, we cater to all your business needs.

On-Site Amenities
Indulge in a variety of amenities including an on-site café for your dining convenience. Savor a cup of tea or coffee in your room and make use of the available facilities for a comfortable stay.

Book your stay at Four Points by Sheraton for a seamless blend of relaxation and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Complimentary 24-hour drop-off and pick-up airport shuttle service is available. For pick-up from the airport, guests are required to place a request at the front desk after baggage claim.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHL

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 20 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.3
Based on 1108 reviews
Cleanliness: 6.44
Service: 7.91
Location: 8.45
Room Quality: 6.4
Amenities: 7.43
Value for Money: 6.39
Food and Beverage: 6.94
Overall Experience: 8.41
D
Dragana family_with_children ca
10
Pros:

Everything

Cons:

Nothing i can say bad about this hotel

2026-01-27 via Nuitee
M
Mark couple us
9
Very relaxing
Pros:

Clean room, restaurant. Convenient

2026-01-24 via Nuitee
R
Reverend Carshena E solo_traveller us
10
I emjoyed coming to Philadelphia.
Pros:

everythng

Cons:

N/A

2026-01-20 via Nuitee
H
Hong couple us
8
Pros:

1 check out was great!!!!

Cons:

Phone and refrigerator did not work

2026-01-20 via Nuitee
L
Lourdes couple us
5
Cons:

To much noise, I could’n rest for my next day trip.

2026-01-20 via Nuitee
A
Abioye solo_traveller us
7
Awesome
Pros:

Awesome

Cons:

Food is fantastic

2026-01-19 via Nuitee
D
Dragan solo_traveller rs
10
2026-01-19 via Nuitee
B
Barbara couple us
8
Comfortable, budget friendly
Pros:

Staff was professional and helpful

Cons:

Chairs in lobby had stains

2026-01-19 via Nuitee
N
Naudia couple us
1
I will never return
Pros:

I liked the fact that the hotel was close to our final destination and the room was clean.

Cons:

The air conditioner was not covered, made loud noises, and my bank account was messed up because the front desk attendant was not attentive, didn't understand anything I asked for, and authorized the wrong card for my payment.

2026-01-19 via Nuitee
W
William solo_traveller us
8
All good, meet my expectations. I would stay agian.
Pros:

It was a normal hotel room that meet my needs for a 1 night stay.

Cons:

Everything was fine. I noticed the shower head was leaking and that is causing some damage to the ceiling, but that didn't effect my stay. You might want to fix the leak.

2026-01-19 via Nuitee
C
clemence solo_traveller fr
1
2026-01-19 via Nuitee
N
Nikole family_with_children us
7
Pros:

Location

Cons:

Needs an update on the room

2026-01-19 via Nuitee
L
Lilliah couple us
7
2026-01-19 via Nuitee
D
Danielle couple us
4
Comfy but needs some work
Pros:

Bed was big and comfortable. There wasn’t a lot of outside noise from staff or other people staying. Lots of towels and hand soap instead of bars of soap was nice. The makeup remover towelettes were nice too.

Cons:

The ceiling in the room was chipping and falling down. The air conditioner was SO LOUD and turned on and off all night. It shook the room when it would start back up. It woke my husband and I up all night. Breakfast is only 6-9 on weekends but they don’t tell you that unless you ask. There was no operational ice machine on our floor.

2026-01-15 via Nuitee
M
Mark couple us
10
Very good stay
Pros:

Convenience, close to airport

2026-01-12 via Nuitee
S
Smith family_with_children us
3
Horrible
Pros:

Nothing

2026-01-11 via Nuitee
G
Goodwine couple us
8
2026-01-08 via Nuitee
R
Ramon couple us
1
Disappointed
Pros:

Location

Cons:

We had a hard time with the sink backed up by sewer content and rendered unusable

2026-01-05 via Nuitee
W
Wogbeh solo_traveller us
10
2026-01-04 via Nuitee
X
xinyu family_with_children cn
8
2026-01-03 via Nuitee