Four Points by Sheraton Philadelphia Airport

Hotels
•
Four Points by Sheraton
7.3 (1108 reviews)
4101A Island Ave , Philadelphia , us

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Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Convenient location
Cons:
Odor issues
Inconsistent service
Additional charges

Categories

Cleanliness
6.44
Room was clean, but some complaints about general maintenance and issues with odor.
Service
7.91
While staff were noted to be friendly, there were instances of rudeness at reception.
Location
8.45
Convenient location with proximity to the airport and entertainment options.
Room Quality
6.4
Rooms need upgrades and show signs of wear, with some guests mentioning old furniture.
Amenities
7.43
Standard hotel amenities, but some were mentioned as lacking, such as the breakfast service.
Value for Money
6.39
Guests felt charged extra fees were unjustified, detracting from perceived value.
Food and Beverage
6.94
Food and bar service were generally good, but breakfast service was disappointing.
Overall Experience
8.41
Guests had varied experiences, but many enjoyed their stay overall despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:32

Property Description

Modern Rooms and Convenient Location
Experience modern comfort at Four Points with air-conditioned rooms near the airport and downtown Philadelphia. Enjoy a restful stay in our spacious rooms equipped with a flat-screen TV, desk, and complimentary toiletries.

Relaxation and Recreation
Unwind by taking a dip in the outdoor pool or breaking a sweat in the gym. Afterward, recharge in our lounge and utilize the business center. With 4 meeting rooms available, we cater to all your business needs.

On-Site Amenities
Indulge in a variety of amenities including an on-site café for your dining convenience. Savor a cup of tea or coffee in your room and make use of the available facilities for a comfortable stay.

Book your stay at Four Points by Sheraton for a seamless blend of relaxation and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Complimentary 24-hour drop-off and pick-up airport shuttle service is available. For pick-up from the airport, guests are required to place a request at the front desk after baggage claim.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHL

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 20 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.3
Based on 1108 reviews
Cleanliness: 6.44
Service: 7.91
Location: 8.45
Room Quality: 6.4
Amenities: 7.43
Value for Money: 6.39
Food and Beverage: 6.94
Overall Experience: 8.41
B
Belinda • family_with_children • us
3
Pros:

Easy to book. Despite being so close to the airport, it is a quiet location.

Cons:

The parking situation is horrible! There is a $25.00 fee for parking. There are several lodgings within the enclosed property. I had to park at the farthest , darkest part of the property, behind one of the other hotels and walk to my hotel.
The sink in my room didn't drain unless I held the stopper open with my fingernails.
The entry floor was Sticky.
The entry door to the room had been damaged to the point that to open or close it required an unrealistic amount of force.

2026-03-07 • via Nuitee
J
James • couple • us
5
Cons:

There wasn't any water in the shower in the morning, I couldn't take a shower

2026-03-04 • via Nuitee
E
Edu • solo_traveller • us
7
2026-03-02 • via Nuitee
B
Blanca • solo_traveller • us
3
Stayed here for an overnight layover and it had a free shuttle to and from the airport that ran every 20 mins which was
Pros:

Free shuttle and close to airport

Cons:

The water was cold and did not warm up

2026-02-25 • via Nuitee
M
Memnun • extended_group • tr
4
not worth it
Pros:

It is very convenient if you want to stay near the airport; dinner was still available even late night, otherwise, there are no real benefits, comparing the huge cost.

Cons:

Considering the cost, one night was around €150 with breakfast, which was disappointing. The rooms and bathrooms are old-fashioned and worn, with visible damage. even, i could not take the window blind all the way up. In the common areas, the door paint is peeling and everything looks neglected—not very clean, even during breakfast.

Breakfast was included, but it wasn’t really worth it. You only get one option per person, and the price is the same as ordering from the menu anyway, so there’s no real benefit to having it included. May be better to not to have breakfast anyway.

2026-02-25 • via Nuitee
D
Dragana • family_with_children • ca
10
Pros:

Everything

Cons:

Nothing i can say bad about this hotel

2026-01-27 • via Nuitee
M
Mark • couple • us
9
Very relaxing
Pros:

Clean room, restaurant. Convenient

2026-01-24 • via Nuitee
R
Reverend Carshena E • solo_traveller • us
10
I emjoyed coming to Philadelphia.
Pros:

everythng

Cons:

N/A

2026-01-20 • via Nuitee
H
Hong • couple • us
8
Pros:

1 check out was great!!!!

Cons:

Phone and refrigerator did not work

2026-01-20 • via Nuitee
L
Lourdes • couple • us
5
Cons:

To much noise, I could’n rest for my next day trip.

2026-01-20 • via Nuitee
B
Barbara • couple • us
8
Comfortable, budget friendly
Pros:

Staff was professional and helpful

Cons:

Chairs in lobby had stains

2026-01-19 • via Nuitee
W
William • solo_traveller • us
8
All good, meet my expectations. I would stay agian.
Pros:

It was a normal hotel room that meet my needs for a 1 night stay.

Cons:

Everything was fine. I noticed the shower head was leaking and that is causing some damage to the ceiling, but that didn't effect my stay. You might want to fix the leak.

2026-01-19 • via Nuitee
A
Abioye • solo_traveller • us
7
Awesome
Pros:

Awesome

Cons:

Food is fantastic

2026-01-19 • via Nuitee
C
clemence • solo_traveller • fr
1
2026-01-19 • via Nuitee
N
Naudia • couple • us
1
I will never return
Pros:

I liked the fact that the hotel was close to our final destination and the room was clean.

Cons:

The air conditioner was not covered, made loud noises, and my bank account was messed up because the front desk attendant was not attentive, didn't understand anything I asked for, and authorized the wrong card for my payment.

2026-01-19 • via Nuitee
N
Nikole • family_with_children • us
7
Pros:

Location

Cons:

Needs an update on the room

2026-01-19 • via Nuitee
D
Dragan • solo_traveller • rs
10
2026-01-19 • via Nuitee
L
Lilliah • couple • us
7
2026-01-19 • via Nuitee
D
Danielle • couple • us
4
Comfy but needs some work
Pros:

Bed was big and comfortable. There wasn’t a lot of outside noise from staff or other people staying. Lots of towels and hand soap instead of bars of soap was nice. The makeup remover towelettes were nice too.

Cons:

The ceiling in the room was chipping and falling down. The air conditioner was SO LOUD and turned on and off all night. It shook the room when it would start back up. It woke my husband and I up all night. Breakfast is only 6-9 on weekends but they don’t tell you that unless you ask. There was no operational ice machine on our floor.

2026-01-15 • via Nuitee
M
Mark • couple • us
10
Very good stay
Pros:

Convenience, close to airport

2026-01-12 • via Nuitee