Four Points by Sheraton Philadelphia Airport

Hotels
•
Four Points by Sheraton
7.3 (1126 reviews)
4101A Island Ave , Philadelphia , us

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Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Convenient location
Cons:
Odor issues
Inconsistent service
Additional charges

Categories

Cleanliness
6.44
Room was clean, but some complaints about general maintenance and issues with odor.
Service
7.91
While staff were noted to be friendly, there were instances of rudeness at reception.
Location
8.45
Convenient location with proximity to the airport and entertainment options.
Room Quality
6.4
Rooms need upgrades and show signs of wear, with some guests mentioning old furniture.
Amenities
7.43
Standard hotel amenities, but some were mentioned as lacking, such as the breakfast service.
Value for Money
6.39
Guests felt charged extra fees were unjustified, detracting from perceived value.
Food and Beverage
6.94
Food and bar service were generally good, but breakfast service was disappointing.
Overall Experience
8.41
Guests had varied experiences, but many enjoyed their stay overall despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:32

Property Description

Modern Rooms and Convenient Location
Experience modern comfort at Four Points with air-conditioned rooms near the airport and downtown Philadelphia. Enjoy a restful stay in our spacious rooms equipped with a flat-screen TV, desk, and complimentary toiletries.

Relaxation and Recreation
Unwind by taking a dip in the outdoor pool or breaking a sweat in the gym. Afterward, recharge in our lounge and utilize the business center. With 4 meeting rooms available, we cater to all your business needs.

On-Site Amenities
Indulge in a variety of amenities including an on-site café for your dining convenience. Savor a cup of tea or coffee in your room and make use of the available facilities for a comfortable stay.

Book your stay at Four Points by Sheraton for a seamless blend of relaxation and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Complimentary 24-hour drop-off and pick-up airport shuttle service is available. For pick-up from the airport, guests are required to place a request at the front desk after baggage claim.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHL

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 20 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.3
Based on 1126 reviews
Cleanliness: 6.44
Service: 7.91
Location: 8.45
Room Quality: 6.4
Amenities: 7.43
Value for Money: 6.39
Food and Beverage: 6.94
Overall Experience: 8.41
J
jimsE8842JG • Business
2
Stolen car and duplicate parking charge
Pros:

Heads up. Something not right here. My hotel stay included seven nights parking but I was charged $156 by Metropolis for parking and left without my car which was stolen while parked there. Philadelphia police said they were not surprised, Hotel general manager promised a refund of parking charge and never delivered and is now ghosting me.

2026-04-01 • via Tripadvisor
M
Musab • family_with_children • us
1
2026-03-30 • via Nuitee
P
PigChef17 • Family • Pine Grove, Pennsylvania
6
Confusing prices
Pros:

Stayed after Phils home opener. Stopped at the bar after the game. Ordered 2 dinks and 2 orders of soft pretzels. Bartender was soon going off shift and asked us to settle our check. Menu price for pretzels $11, charged $13. My drink, charged $13. Told bartender and he said he was unaware and no one ever pointed it out, but happily fixed it. Got another drink and new bartender charged $15 for same thing. Didn't bother saying anything. Got a handicap access room, (didn't ask for), bathroom had door for wheelchair, but had a tub, somewhat confusing. Room across from elevator, cleaning staff very loud early in the morning. Ok place, but will consider other options in future. Marriot Bonvoy Member

2026-03-29 • via Tripadvisor
B
Belardinelli • family_with_children • jp
1
2026-03-29 • via Nuitee
S
Sabrina • couple • us
1
2026-03-28 • via Nuitee
M
Michael • couple • us
7
Pros:

It was ok.

Cons:

Parking charges.

2026-03-26 • via Nuitee
W
Whitney • family_with_children • us
1
Never Again
Cons:

They told me that they didn't have a room available for me after I reserved 1 week in advance and prepaid. They sent me to the Aloft hotel across the street that was filthy. Room was covered in bugs with old AC units that would short out mid use

2026-03-25 • via Nuitee
A
Adam • solo_traveller • us
4
Pros:

Location was good, 10 mins from sport stadiums/arena.

Cons:

Total for the trip was around $800, I got charged over $2000 for my trip. If I didn’t ask about it, who knows what I would been charged.

2026-03-24 • via Nuitee
D
David • couple • us
5
Pros:

Bed was comfortable

Cons:

Shower was hard to turn on. Water pressure was low. AC unit was noisy.

2026-03-24 • via Nuitee
L
Lacey • family_with_children • us
10
Pros:

The parking guard was extremely rude to my father and we were just dropping people off

Cons:

The parking guard should have been nicer and he didn't even give us his name we were just dropping people off

2026-03-23 • via Nuitee
Y
Yerkezhan • solo_traveller • us
2
Pros:

Не очень

Cons:

Персонал грубый был

2026-03-23 • via Nuitee
R
raeb429 • Solo travel
10
Danyelle M is your best employee
Pros:

Danyelle M, the front desk agent was more than helpful throughout my entire night here. When you enter a hotel, and any hotel, whether you’re paying 100 or 300, the staff is what will make your stay worthwhile. She is the perfect person to have face front of the hotel. She is a genuine and kind woman who’s here to HELP and that to me stands out from most!!

2026-03-22 • via Tripadvisor
O
oakley • couple • us
6
It was comfortable and clean. Wish the toilet flushed.
Pros:

The property is close to the airport, easy to access from the highway, and the staff was wonderful.

Cons:

Our toilet didn’t flush in our room. Also they charge $24 for the first night of parking there (the night we were actually using the hotel) and then $12 /day after that. To leave our car there from Saturday-Saturday plus the cost of the room is close to $400. They should let you park for free while you’re actually staying on the property. Even Disney doesn’t charge to park cars at their resorts.

2026-03-22 • via Nuitee
J
Jennifer • family_with_children • us
7
2026-03-21 • via Nuitee
N
Nick • family_with_children • us
10
Great hotel for price, location, and comfort
Pros:

The room was very clean and the staff was very friendly

Cons:

N/A

2026-03-16 • via Nuitee
K
Kittell • family_with_children • us
10
2026-03-11 • via Nuitee
R
Richard • extended_group • us
10
Stay here your night Before PHL flight
Pros:

Close to airport. Good shuttle

Cons:

It has gotten a bit pricey

2026-03-10 • via Nuitee
T
Thomas • family_with_children • us
8
2026-03-10 • via Nuitee
B
Belinda • family_with_children • us
3
Pros:

Easy to book. Despite being so close to the airport, it is a quiet location.

Cons:

The parking situation is horrible! There is a $25.00 fee for parking. There are several lodgings within the enclosed property. I had to park at the farthest , darkest part of the property, behind one of the other hotels and walk to my hotel.
The sink in my room didn't drain unless I held the stopper open with my fingernails.
The entry floor was Sticky.
The entry door to the room had been damaged to the point that to open or close it required an unrealistic amount of force.

2026-03-07 • via Nuitee
J
James • couple • us
5
Cons:

There wasn't any water in the shower in the morning, I couldn't take a shower

2026-03-04 • via Nuitee