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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Business center
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Heating
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Pets allowed
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BBQ facilities
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Lift / Elevator
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Laundry
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Luggage storage
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Airport shuttle
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Safety deposit box
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Bar
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Golf course
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Non-smoking throughout
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Private parking
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Outdoor pool
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Minimarket on site
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ATM/cash machine on site
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Vending machine - drinks
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Vending machine - snacks
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Shuttle service (free)
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Airport shuttle (free)
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Outdoor furniture
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Sun loungers or beach chairs
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Picnic area
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Wine/champagne
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Airport drop off
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Airport pick up
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Breakfast takeaway containers
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Key card access
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Happy hour
Review Highlights
Categories
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Property Description
Modern Rooms and Convenient Location
Experience modern comfort at Four Points with air-conditioned rooms near the airport and downtown Philadelphia. Enjoy a restful stay in our spacious rooms equipped with a flat-screen TV, desk, and complimentary toiletries.
Relaxation and Recreation
Unwind by taking a dip in the outdoor pool or breaking a sweat in the gym. Afterward, recharge in our lounge and utilize the business center. With 4 meeting rooms available, we cater to all your business needs.
On-Site Amenities
Indulge in a variety of amenities including an on-site café for your dining convenience. Savor a cup of tea or coffee in your room and make use of the available facilities for a comfortable stay.
Book your stay at Four Points by Sheraton for a seamless blend of relaxation and convenience.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Complimentary 24-hour drop-off and pick-up airport shuttle service is available. For pick-up from the airport, guests are required to place a request at the front desk after baggage claim.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.
Property Policies
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Pets
Pets are allowed on request. No extra charges.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Internet
WiFi is available in the hotel rooms and is free of charge.
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Parking
Private parking is possible on site (reservation is not needed) and costs USD 20 per day.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
It met our needs. Shuttle was efficient; room contqained all the necessities. Staff were nice. Great bar and baqrtender.
The keying system didn't work and it took about 30 minutes to get into our room. Fortunately, an extra staff ember came into work to help out and finally got our door open after 30 tries. We had no way to leave the room and get back in except that fortunately we didn't need to since we left at 4:40 a.m
Ease to the airport and friendly staff
The elevator felt a little unstable
Everything was great!!
A better view
Front desk was amazing helping us deal with booking error.
Room was not clean, several broken items. Booking.com took over 90 minutes to resolve simple issue.
The breakfast was very good.
The check in could have been better. The staff made little eye contact.
The hotel was fine but I feel booking messed up reservation. They didn’t have the reservation when I arrived. The desk fixed it, but my credit card was charged twice. I only stayed 1 night. Will not use Booking again
The room was OK. The AC was difficult to get the temperature correct. Seemed old/outdated.
Also, your secure parking area was a joke. The "gate" isn't manned and it opened immediately when I pulled up.
Check in was a miserable experience. I arrived at 11:30 PM .The person at the counter, Gerald, I can best describe him as incompetent. I greeted him and gave him my name. His reply was to pound on his keyboard and say "just a minute" MANY times. He turned and walked away to make a call on his cell phone. Then returned and continued doing something on the computer. He called a couple more times but didn't get any answer. He didn't ever greet me or the customer behind me, just kept saying "just a minute". I finally learned his problem when someone finally answered his call. He had locked himself out of the computer and couldn't reset his password or get logged in to the computer. After finally getting someone to help he was finally able to log in and provide me with a room key. It ONLY took a full hour to do that simple task!
It was a bad experience, and I am shocked by what happened. I booked for two nights, and everything was normal. However, on the second night, my family and I went shopping, and upon our return, we tried to open the room door, but it wouldn't open. So, I went to the staff member for assistance, and she asked me for some information, but my details didn't match the booking due to a mistake by the previous staff member. She mixed my information with that of the person staying in the room next to mine. The solution was for my family and I to leave the hotel at 11 PM and look for another place, all because of a mistake that wasn't my fault. The staff member was very rude and uncooperative. It's a shame for a hotel of this reputation to employ staff who lack experience in their work, in dealing with customers, and in solving problems. I hope everyone will be cautious and try not to go to this hotel so that this problem doesn't happen to your families. I have tried to contact the hotel several times and left a voicemail, but no one has contacted me.
Rien
Escrocs
Just ok. Bathroom needs refurbishing. Paint peeling. Bed was fine. Walls scuffed up. Coffee maker in room. Another nearby hotel was oversold and sent me there. Breakfast was cancelled for that day. Was ok just to sleep for a few hours
Nothing
The cars parked in the lot were getting broken into ( like i understand that i was in philly) but i didnt feel safe parking my car and on top of that had to pay for parking, our door didnt lock which took them 45 minutes to fix the door, had to pay for breakfast, and i pre paid for the hotel but when I got there I had to a deposit fee of $150 which I never knew about. The pool area with gross there was garbage and a used baby diaper sitting on the chair. The pillow were flat and hurt my neck when I slept. I think next time I was in the area I will not be going back to this hotel.
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