Four Points by Sheraton Philadelphia Airport

Hotels
•
Four Points by Sheraton
7.3 (1163 reviews)
4101A Island Ave , Philadelphia , us

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Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Convenient location
Cons:
Odor issues
Inconsistent service
Additional charges

Categories

Cleanliness
6.44
Room was clean, but some complaints about general maintenance and issues with odor.
Service
7.91
While staff were noted to be friendly, there were instances of rudeness at reception.
Location
8.45
Convenient location with proximity to the airport and entertainment options.
Room Quality
6.4
Rooms need upgrades and show signs of wear, with some guests mentioning old furniture.
Amenities
7.43
Standard hotel amenities, but some were mentioned as lacking, such as the breakfast service.
Value for Money
6.39
Guests felt charged extra fees were unjustified, detracting from perceived value.
Food and Beverage
6.94
Food and bar service were generally good, but breakfast service was disappointing.
Overall Experience
8.41
Guests had varied experiences, but many enjoyed their stay overall despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:32

Property Description

Modern Rooms and Convenient Location
Experience modern comfort at Four Points with air-conditioned rooms near the airport and downtown Philadelphia. Enjoy a restful stay in our spacious rooms equipped with a flat-screen TV, desk, and complimentary toiletries.

Relaxation and Recreation
Unwind by taking a dip in the outdoor pool or breaking a sweat in the gym. Afterward, recharge in our lounge and utilize the business center. With 4 meeting rooms available, we cater to all your business needs.

On-Site Amenities
Indulge in a variety of amenities including an on-site café for your dining convenience. Savor a cup of tea or coffee in your room and make use of the available facilities for a comfortable stay.

Book your stay at Four Points by Sheraton for a seamless blend of relaxation and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Complimentary 24-hour drop-off and pick-up airport shuttle service is available. For pick-up from the airport, guests are required to place a request at the front desk after baggage claim.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHL

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 20 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.3
Based on 1163 reviews
Cleanliness: 6.44
Service: 7.91
Location: 8.45
Room Quality: 6.4
Amenities: 7.43
Value for Money: 6.39
Food and Beverage: 6.94
Overall Experience: 8.41
L
Leslie • solo_traveller • es
2
Don't stay there
Cons:

This hotel was disgusting. Stained sheets, paint chips and mold in the bathrooms, smelly filthy carpet, it was simply awful. Even the glasses they used at the bar were from American Airlines and dirty.

2026-05-19 • via Nuitee
D
Dr. Soko Jeannot • solo_traveller • us
8
2026-05-18 • via Nuitee
L
Leslie • solo_traveller • es
3
Cons:

The hotel is dated and filthy. There was sir in the air ducts, the carpet ripped in places, stained sheets and peeling paint and mold in the bathrooms. Disgusting.

2026-05-16 • via Nuitee
M
Mahalia • solo_traveller • us
10
2026-05-13 • via Nuitee
G
gerald • couple • us
10
Pros:

very nice

2026-05-07 • via Nuitee
D
Dennis • solo_traveller • us
10
2026-05-05 • via Nuitee
T
Thomas Patrick • solo_traveller • us
9
2026-05-04 • via Nuitee
K
Keira • couple • us
6
2026-04-25 • via Nuitee
L
Leonardo • couple • us
7
2026-04-23 • via Nuitee
A
April • couple • us
8
2026-04-23 • via Nuitee
P
Planas • couple • us
8
2026-04-22 • via Nuitee
L
Lisa • couple • us
10
Just book it
Pros:

Beautiful place, clean, beds are comfortable

2026-04-22 • via Nuitee
N
Natasha Saher • solo_traveller • us
8
2026-04-21 • via Nuitee
B
brandi • solo_traveller • us
10
2026-04-21 • via Nuitee
R
Robert • couple • us
4
Comfortable, clean but disappointing
Pros:

Location is good. It was comfortable and room was clean.

Cons:

Facilities old and in need of maintenance. Parking is bad and wasn’t free. $25 a night: room amenities seemed only enough for 1 person. Staff were non-interested in guests. Printer not working and front desk could not give me a total for stay. Seems that incidentals charged nightly and refunded each day?

2026-04-20 • via Nuitee
T
Tai • couple • us
10
2026-04-20 • via Nuitee
K
kendrick • solo_traveller • us
4
Would not recommend
Pros:

Moderately clean and quiet

Cons:

Expensive for the quality. The hotel Restaurant/Bar was very understaffed, slow service. Witnessed staff snapping at a customer. Understood her frustration, but unprofessional. Breakfast was also poorly staffed, slow service, brought coffee and orange long after meal was finished. Charged for parking.

2026-04-19 • via Nuitee
D
David • solo_traveller • us
5
2026-04-19 • via Nuitee
V
Vehendra • solo_traveller • us
8
Pros:

Breakfast Staff need to improve.

Cons:

Order was not right and waited a long time.

2026-04-19 • via Nuitee
I
Ihor • couple • us
7
Pros:

Good location , big parking lot , pet friendly

Cons:

A.C not worked properly , it’s was so hot , breakfast is good enough , but it’s takes forever to get it

2026-04-19 • via Nuitee