Renaissance Chicago North Shore Hotel

Hotels
•
Renaissance Hotels & Resorts
8 (425 reviews)
933 Skokie Boulevard , Northbrook , us
+1 847-498-6500

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly food service
Beautiful hotel appearance
Cons:
Poor front desk service
Cleanliness issues in the room

Categories

Cleanliness
6.83
The hotel is very shabby and in need of attention with stained bathtub and dirty carpet.
Service
8.3
Food service staff were friendly, but there were issues with front desk service.
Location
8.84
The shuttle service offered convenience for local travel.
Room Quality
7.29
Rooms were OK, but issues like low water pressure and back pain from seating were noted.
Amenities
8.32
Conference facilities were outstanding, but the amenities overall were lacking.
Value for Money
7.78
Higher price for services provided; options like grocery store nearby helped.
Food and Beverage
8.33
Food service was tasty and accommodating.
Overall Experience
8.3
Bright spots were overshadowed by cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:10

Property Description

Luxurious Accommodations
Experience the elegance of spacious guestrooms at the Renaissance Chicago Northshore. With large windows, modern furnishings, and amenities like flat-screen TVs, coffee makers, and Aveda toiletries, your comfort is our priority.

Delicious Dining Options
Indulge in Italian-inspired cuisine at Pancetta Restaurant, or unwind at Rlounge with nightly specials and live music. From breakfast to dinner, savor a culinary journey without leaving the hotel premises.

Convenient Facilities
Maintain your fitness routine at the well-equipped gym, featuring cardiovascular machines and free weights. With free parking available, exploring nearby attractions like Six Flags Great America and Ravinia Festival is a breeze.

Book now for a memorable stay at the Renaissance Chicago Northshore!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Location

Guest Reviews

8
Based on 425 reviews
Cleanliness: 6.83
Service: 8.3
Location: 8.84
Room Quality: 7.29
Amenities: 8.32
Value for Money: 7.78
Food and Beverage: 8.33
Overall Experience: 8.3
K
Karrie • couple • us
10
2026-08-11 • via Nuitee
M
Mwezi • couple • us
10
2026-08-10 • via Nuitee
S
Sarah • extended_group • us
9
pleasant
Pros:

Friendliness of service staff

Cons:

N/A

2026-08-09 • via Nuitee
V
Victor • couple • us
10
2026-08-05 • via Nuitee
S
slices2016 • Family
6
Stay Here Regularly
Pros:

Clean room, busy, lively and always full. Needs some attention (repair and maintenance). Stayed in N Tower.clogged, TV, remote, sluggish and AC fan was full blast or nothing. Maintenance addresses quickly.

2026-07-25 • via Tripadvisor
O
Oswaldo • solo_traveller • br
10
2026-07-21 • via Nuitee
M
Mark • extended_group • us
10
2026-07-21 • via Nuitee
R
Robert • couple • us
10
The room was excellent! The staff was excellent! The food was bad!
Pros:

our room and king size bed was excellent. The shower was great.

Cons:

The American breakfast was cold. the food was overcooked. not a great value for the amount charged. I was charged for WiFi and it didn’t work.

2026-07-19 • via Nuitee
A
Amir • solo_traveller • il
8
Functional stay at Chicago north
Pros:

Location is great if you are visiting north Chicago. Shuttle service to Ravinia was a surprising bonus.

Cons:

Hotel is rather old and it shows. The 3rd floor reeked of odd food smells, the toilet is nice but its age shows.

2026-07-19 • via Nuitee
C
Chris • extended_group • us
6
It’s served its purpose, but was uncomfortable
Pros:

Free parking and Shuttle.

Cons:

Room was very small and tight. I asked for a room for three people and had to get a rollaway bed that barely fit in the room. For three adult people it was very tight.

2026-07-14 • via Nuitee
T
traceysQ5542II • Solo travel • Demarest, New Jersey
4
Hotel is nice staff is rude
Pros:

I fell in the shower and resulted in a huge bruise and painful hip and back. The shower tub floor was extremely slippery due to the buildup of conditioner. I went down to front desk after about 20 minutes trying to get out of the tub. I showed them the bruising. They were very rude. Said there is an urgent care close by if I wanted to go they could give me directions. Totally blew me off. I asked for another room with a walk in shower. Was told rooms were full. And they walked away.

2026-07-09 • via Tripadvisor
A
Arianna • couple • us
8
2026-07-06 • via Nuitee
T
Tamar • solo_traveller • il
4
Very average
Pros:

Ride service was good, helped me get where I needed to go.

Cons:

AC was intermittent, everything about the hotel feels outdated, needs renovating, food terrible

2026-07-05 • via Nuitee
B
Bi • family_with_children • us
4
Cons:

Bathroom needs clean and fix

2026-07-02 • via Nuitee
N
Nakeyia • couple • us
10
Amazing
Pros:

The decor, the cleanliness, upscale

Cons:

It was amazing. I liked everything

2026-06-30 • via Nuitee
S
Sarah • couple • us
8
2026-06-21 • via Nuitee
S
Stuart • solo_traveller • au
6
Only stay there due to the location Also discovered the taxi/uber service recommended to me by the staff on 22/
Pros:

Across the street from my mother

Cons:

Old.
Rundown
Staff is tired

2026-06-17 • via Nuitee
J
jon • couple • us
3
Two day visit so as to attend a grandaughter's celebration. You provided a place to rest our heads.
Pros:

Your working folks were all polite and competent. Your physical facility is in great need of attention . I have no grudge, no axe to grind and my repeat, undefined stay will not be influenced by your response my comments. Please, someone just listen to a reasonable person. I have some suggestions:
1.Lobby consistently overcrowded due to proximitry of arrival/departure counter and dining, Space is fixed which gives you dilemma but perhaps you could blow out the exterior wall and expand into the existing garden area.
2. You could improve the lighting, especially in the elevator lobbies which are dark and in corners of the sleeping rooms.
3. The arrival circle has built up dirt giving a bad impression of interior cleanliness. It would benefit from power washing.
4. As elders, we found the generic toilet too low. When you rehab, replace them with higher riders
5. Rickety lever that changes water flow from tub to shower has seen their better days. The sink could not hold water.
6 Both the rugs and wall paper lining the hallways are dark which makes you think the decor's purpose is to hide dirt.

In short, if you wish to make this place more functional and attractive,give it a serious, brighter refurbishing.
The costs should be absorbed without raising the cost for customers who deserve an improved bang for the buck.

Cons:

See above.

2026-06-15 • via Nuitee
M
Mario • solo_traveller • us
9
2026-06-15 • via Nuitee
N
NVBOB2 • solo_traveller • us
10
Perfect location for the Chicago Botanic Garden!
Pros:

Location was the key for us. We went to the Chicago Botanic Garden daily on this trip! It was a very easy and short commute. The corner king room that we booked was perfect as my wife and I play cribbage like it is our job! The sitting area with the table is just right!!

Cons:

We never got in sync with the maid staff. I ended up in the lobby, picking up everything from coffee service to toilet paper.

2026-06-08 • via Nuitee