Renaissance Chicago North Shore Hotel

Hotels
•
Renaissance Hotels & Resorts
8 (386 reviews)
933 Skokie Boulevard , Northbrook , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly food service
Beautiful hotel appearance
Cons:
Poor front desk service
Cleanliness issues in the room

Categories

Cleanliness
6.83
The hotel is very shabby and in need of attention with stained bathtub and dirty carpet.
Service
8.3
Food service staff were friendly, but there were issues with front desk service.
Location
8.84
The shuttle service offered convenience for local travel.
Room Quality
7.29
Rooms were OK, but issues like low water pressure and back pain from seating were noted.
Amenities
8.32
Conference facilities were outstanding, but the amenities overall were lacking.
Value for Money
7.78
Higher price for services provided; options like grocery store nearby helped.
Food and Beverage
8.33
Food service was tasty and accommodating.
Overall Experience
8.3
Bright spots were overshadowed by cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:10

Property Description

Luxurious Accommodations
Experience the elegance of spacious guestrooms at the Renaissance Chicago Northshore. With large windows, modern furnishings, and amenities like flat-screen TVs, coffee makers, and Aveda toiletries, your comfort is our priority.

Delicious Dining Options
Indulge in Italian-inspired cuisine at Pancetta Restaurant, or unwind at Rlounge with nightly specials and live music. From breakfast to dinner, savor a culinary journey without leaving the hotel premises.

Convenient Facilities
Maintain your fitness routine at the well-equipped gym, featuring cardiovascular machines and free weights. With free parking available, exploring nearby attractions like Six Flags Great America and Ravinia Festival is a breeze.

Book now for a memorable stay at the Renaissance Chicago Northshore!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$0 per person per night when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 386 reviews
Cleanliness: 6.83
Service: 8.3
Location: 8.84
Room Quality: 7.29
Amenities: 8.32
Value for Money: 7.78
Food and Beverage: 8.33
Overall Experience: 8.3
B
Brown • couple • us
9
Great for my 2 nights clean quiet
Pros:

The stay was clean and comfortable, there was great communication with the host, and it was easy to order food for delivery.

Cons:

The only downside is that it’s a bit of a walk since it’s located on a hill.

2026-03-28 • via Nuitee
M
Msldyc23 • Business
10
Pleasant Winter to Stay
Pros:

I had a very comfortable and enjoyable stay at this hotel. The restaurant was a highlight for me, and the breakfast buffet offered a great variety of options to start the day. I especially appreciated the exclusive after-work lounge, which served a nice selection of meals and created a relaxing atmosphere.

The staff was consistently kind and welcoming, and the shuttle drivers were particularly friendly and helpful. This was my second time staying here, and both experiences have been great. I’m already looking forward to returning for my next stay in May!

2026-03-19 • via Tripadvisor
B
Brianna • family_with_children • us
10
2026-03-19 • via Nuitee
A
Anne • solo_traveller • us
9
It was great!
Pros:

Great location for me

2026-03-14 • via Nuitee
S
Susan • solo_traveller • us
1
Could not wait to leave
Pros:

Not worth $. Coffee horrible.

Cons:

Could not watch tv straight on room 430.

2026-03-10 • via Nuitee
E
Easter • couple • us
10
Pros:

Comfortable and clean

2026-01-31 • via Nuitee
M
Marco • solo_traveller • it
8
2026-01-29 • via Nuitee
E
Elizabeth • extended_group • us
10
2026-01-19 • via Nuitee
T
Tewedros • extended_group • us
1
Cons:

I reserved the room but I'm not going check in yet and we are going to get check in at midnight and the reception said it's already canceled reservation.
This is shame bc even they don't want to tell us about cancelation

2026-01-19 • via Nuitee
T
Tauna • solo_traveller • us
5
Could have been better
Pros:

Breakfast was good and they had a wide variety of options

Cons:

I was supposed yo have a queen bed, but it was only a full size mattress. Also the garbage was not removed prior to my arrival and there was a dirty diaper in the garbage.

2026-01-19 • via Nuitee
T
Taye’Viare • couple • us
10
2026-01-19 • via Nuitee
T
Theresa Singletary • couple • us
10
A beautiful hotel with excellent service, comfortable rooms, and impressive conference spaces.
Pros:

The hotel was beautiful, the staff were friendly and helpful, and check-in was effortless. Our room was clean, the beds were comfortable, and the hotel restaurant had great drinks and good food. The conference facilities were outstanding.

2025-11-26 • via Nuitee
9
90lesliep • Business
6
OK hotel, terrible check-in
Pros:

Check-in: “You are here for four nights?” “No, three.” “You check in tonight and leave Monday.” “That would be three nights.” “You were supposed to be here last night.” “No.” “Your name is Philip Stevens?” “No, my name is Leslie Phillips. I just showed you my ID. I sent you a rooming list and credit card authorization, and you have already charged my card.” [Much fussing with computer and papers.]. “Would you like to see the rooming list I sent you.” [Show it to her.] “What is your confirmation number?” “Those are on the left, there.”

No welcoming language, no thank you, no reference to Ambassador status, no question about points or breakfast, no water, no notice that the club was closed for the weekend,

Eventually we got our keys. The rooms were perfectly OK, but my goodness . . .

2025-11-23 • via Tripadvisor
S
Sukhrob • solo_traveller • us
10
2025-11-22 • via Nuitee
A
Avi • couple • il
4
2025-11-18 • via Nuitee
E
Emmanuel • couple • us
7
Pros:

The cleanness the room was cozy and comfortable

Cons:

I was a club level member the woman at the front desk did not mention it nor gave me the details of it when I checked in

2025-11-11 • via Nuitee
F
Florin • couple • us
2
Cons:

The noise of the furnace and low water pressure in the bathroom.

2025-11-03 • via Nuitee
T
Teresa • solo_traveller • us
3
Very shabby hotel at higher end price, was treated poorly by front desk staff.
Pros:

Food service staff were very friendly and accommodating for coffee and tea in the morning, and the catering provided for our event was very tasty and nicely presented. The heating system in the room worked well, and the bed was comfortable. The shuttle service they offer will take you within a five mile radius and the driver was very nice and friendly. I was able to go to the local grocery store for food for the week, which was necessary as the only option at the hotel was very expensive.

Cons:

The hotel itself is very shabby and in need of attention - stained bathtub, ripped shower curtain that was falling apart, peeling wallpaper and ceiling, chipping tile, dirty carpet, damaged artwork on the walls. Took 10 minutes for hot water. The desk chair did not adjust and was too low for me, causing a lot of back pain trying to work. No other comfortable chair was provided for reading or relaxing. The room lighting was too low overall making it hard to work or read or see things. Workspace was limited; I requested a microwave, which was small and low power, but took up much of the desk space. The frig was very small and the coffee station was buried in a shelf system with no light so you can't see what you're doing. Threshold to the room has a huge marble cap so bags do not roll smoothly over it making it difficult to maneuver when you have multiple bags. Walls are thin and conversations in the next room can be heard, as in the actual words. Little things like these add up and make a difference. My reservation was messed up and they had the wrong number of nights. I arrived and they had no reservation for me for that night. I had to pull up my email to prove I booked it correctly and even then there was no apology or explanation or concession. Very rude front desk attendant who was very dismissive - kept saying, "well that's not what my system says." Told me I'd have to change rooms in the morning (which to the manager's credit I did not have to do). Said he'd look into what happened and call me, and then never did. The large room for the event I was attending was freezing cold for two of the three days we were in that room making it hard to concentrate. Why they could not adjust temperature correctly is a mystery. Overall, there is no reason to stay here again - breakfast is not included as it is at other hotels, there is no airport shuttle service, and the rooms are not very well maintained or comfortable.

2025-10-31 • via Nuitee
I
Ilonna • couple • us
7
Horrible and terrible food and Restaurant and downstairs
2025-10-31 • via Nuitee
L
Linda • solo_traveller • us
6
Her water pressure was low and the water was cold. Took at least 10 minutes to get to lukewarm. I ordered food at the ba
Pros:

Friendly staff and convenience

Cons:

Cold and low water pressure and bar/lounge service

2025-10-29 • via Nuitee