Neues Schloss Privat Hotel Zurich, Autograph Collection

Hotels
•
Autograph Collection
8.4 (240 reviews)
Stockerstrasse 17 , Zürich , ch

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Comfortable atmosphere
Cons:
Poor air conditioning
Limited amenities
Issues with billing

Categories

Cleanliness
7.85
Negative sentiment regarding the hotel's quality and amenities.
Service
9.35
Staff were described as polite and attentive, although there were specific negative comments about one employee.
Location
9.35
Repeated praise for the hotel's excellent location.
Room Quality
7.85
Complaints about air conditioning and overall room comfort.
Amenities
7.35
Limited bar options and poor accessibility for those with mobility challenges.
Value for Money
8.35
Mixed feedback about the value compared to the hotel's star rating.
Food and Beverage
8.35
Breakfast service was excellent, but overall offerings were noted as lacking.
Overall Experience
8.75
General sentiment reflects both positive experiences and significant shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:33

Property Description

Luxurious Boutique Hotel in Zurich's Financial Center

Exquisite Room Features: Experience luxury with rooms adorned in walnut wood, leather, and granite. Enjoy modern amenities like wireless internet, Nespresso coffee machines, and the exclusive Neues Schloss Privat Hotel Sleep Experience Bed.

Gourmet Dining Experience: Indulge in Mediterranean cuisine that blends Southern European flavors with Zurich's culinary diversity at our on-site restaurant.

Personalized Service and Unique Design: Immerse yourself in classic upper-upscale hospitality with tailored concierge services. Discover high-quality interior design featuring art pieces in public areas and guest rooms.

Book now for an unforgettable stay at Neues Schloss Privat Hotel Zurich.

Important information:

Please note that the credit card used for nonrefundable bookings must be presented at check-in.
Failure to do so may lead to non-acceptance of the booking.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZRH

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 42 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 240 reviews
Cleanliness: 7.85
Service: 9.35
Location: 9.35
Room Quality: 7.85
Amenities: 7.35
Value for Money: 8.35
Food and Beverage: 8.35
Overall Experience: 8.75
S
Seljimi • couple • ch
10
2026-05-07 • via Nuitee
S
Shewchuk • solo_traveller • ca
10
Pros:

Friendly people, GREAT room.

2026-05-03 • via Nuitee
I
Irene • couple • at
10
Super Lage, man fühlt sich willkommen!
Pros:

Vor allem die Freundlichkeit des Personals und Aufmerksamkeit des Managers - außergewöhnlich sympathisch und achtsam! Die Lage ist großartig! Wir haben die Zeit sehr genossen :)

2026-04-28 • via Nuitee
P
Philip • solo_traveller • gb
7
Lovely. Enjoyable. Staff super helpful and excellent facilities for my business trip.
Pros:

Great location, great staff. Lovely property. My room was smaller than envisioned and I walked directly into my sink which wasn’t great.

Cons:

See above. My particular room layout was not great. My colleagues rooms were better.

2026-04-23 • via Nuitee
Y
Yulia • solo_traveller • at
6
2026-04-12 • via Nuitee
E
EFSTATHIOS • couple • gr
8
Ικανοποιητική λύση
Pros:

Μετριο πρωινό για ένα ξενοδοχείο 5 αστέρων

Cons:

Μικροί χώροι / μέτριο πρωινό

2026-04-11 • via Nuitee
M
Mohammed • couple • sa
8
Overall good
Pros:

Room facility

Cons:

Bathroom very small and in the interface of main door and limited option of breakfast compared to price

2026-04-04 • via Nuitee
C
Christopher • couple • sa
10
2026-03-23 • via Nuitee
G
GEORGE • extended_group • gr
8
Nice location and solid price
Pros:

Very nice location. Very friendly and professional stuff!

Cons:

There was some room issue happen the second day. However the stuff of the hotel solved it immediately .

2026-03-22 • via Nuitee
N
Nicolas • family_with_children • ch
9
2026-03-10 • via Nuitee
M
Maria Angela • couple • br
7
2026-03-01 • via Nuitee
J
Jana • couple • sk
9
2026-01-27 • via Nuitee
J
Juan • couple • us
7
Pros:

Location

Cons:

Bathroom very small. Not a 5 star

2026-01-26 • via Nuitee
بدور • couple • ae
2
Pros:

Some of staff reception was so helpful other are not

Cons:

They hold mount of money for stay and did by realse back promised us that money will go back directly to account once realse , they do not accept cash

2026-01-24 • via Nuitee
R
Ruth • extended_group • ch
7
Très bien
2026-01-20 • via Nuitee
I
Igor • couple • br
3
2025-12-30 • via Nuitee
H
Hasan • family_with_children • ae
10
I will always book a room in your property if i visit Zurich
Pros:

I loved it and it felt very cozy. I simply love it

Cons:

I liked everything

2025-12-27 • via Nuitee
U
Umberto E. • couple • ch
10
2025-12-24 • via Nuitee
L
Lynn • couple • ch
9
Pros:

Ich mag den Design des Hotel, die Cornersuite und die Lage.
Der Service beim Frühstück was ausgezeichnet, aufmerksam und doch sehr diskret. Hätte nicht besser sein können, Dank und Gratulationen der jungen Frau.

Cons:

Die knappe Bar-Karte und mangelnde Flexibilität sie etwas zu ergänzen. Ist nicht weiter schlimm, für's apéro oder late night drink empfiehlt sich die Lounge beim Hyatt, ganz in der Nähe.
Als Hotel auf jedenfall lieber Neues Schloss ;-)

ACHTUNG Booking Com Genius: Gratisfrühstück wird "versprochen" aber dem Unterkunft nicht gemeldet (2x passiert). Service an Booking com antwortet nicht, kein Service nur minderwertige KI

2025-12-04 • via Nuitee
A
Alma • couple • ch
10
2025-11-28 • via Nuitee