Gran Meliá Iguazú

Fantastic Andrea and Yanina, making the absolut best cocktails. Amazing place, worth every penny. Travelled all brands, you won't disappoint.

**Bottom Line Up Front:** I wouldn't stay here again.
Location: This is, without a doubt, the hotel's biggest selling point. It's the only hotel located inside the park, making it incredibly convenient to walk to the falls and other attractions.
Room: The room was very small, dated, and had a strong moldy smell. The odor was bad enough that we requested a room change. Our second room was only slightly better, although the rooms on the higher floors seemed to be in better condition.
Staff: Hospitality was inconsistent. The check-in staff wasn't particularly welcoming, but the housekeeping team was extremely helpful, friendly, and attentive throughout our stay.
Pool: The pool was well staffed, and service was readily available. The pool area is on the smaller side, so it can get crowded, but I actually enjoyed spending time there more than I did in my room.
Breakfast: Breakfast offered a great variety of options and was something I genuinely looked forward to each morning.
Overall: Although this hotel is marketed as a luxury property, it fell short of my expectations. The inconsistent service and dated, subpar accommodations didn't justify the luxury designation. The unbeatable location—being able to walk to the falls and the park's food court—was a major advantage, but it wasn't enough to outweigh the negatives. I wouldn't stay here again unless the property undergoes a significant renovation.

My husband and I were looking for a special place to ring in our milestone birthdays last month and I can’t recommend the Gran Melia highly enough! From the moment we walked into the lobby, we were met with a welcome drink, friendly front desk staff and helpful bellman who gave us a tour of the property along with tips and guidance for the best ways to explore Iguazu Falls. The property is absolutely breathtaking as the design and décor blend seamlessly with the natural environment of the Iguazu backdrop. Even the hallways smell amazing as they are infused with one of the special scents that is unique to the area. We walked into our room which had spectacular views of Iguazu Falls in the background and were greeted by a few monkeys that were climbing on our balcony chairs. It was truly like a scene out of the movies!

We had 3 incredible days to explore the Iguazu Falls from Argentina, Brazil and Paraguay. Photos simply don’t do the views and scenery justice as it was awe-inspiring!! Our visit coincided with record rainfall where the water levels were at 4x the normal so the Falls were incredible!! You simply can't beat the location of the hotel as it is located inside the park, just steps away from the paths to the Upper and Lower Circuit of the Falls! We watched the World Cup matches on the large TV screen in the bar area and the bar service was top notch. I wish I could remember the bartender and waiter’s names at Bar Merkado as they were so friendly and remembered our drink orders and made us feel at home. They surprised my husband with a special birthday cake on his birthday and the whole bar sang "Happy Birthday" to him in English and Spanish! The caipirinhas and caipirivodkas at Bar Merkado were the best we had on our three-city trip! Every morning we enjoyed a delicious breakfast buffet with the freshest breads, pastries, fruit, waffles, eggs, breakfast meats and delicious coffee. The breakfast buffet has something for everyone. My husband isn’t a breakfast person and even he was excited about starting his day at the buffet! On our last night, we dined at the Merkado Special Grill. Wow, the meal was absolutely delicious and two weeks later we are still talking about it! Due to the excessive rainfall one day we stayed at the hotel and I enjoyed a pampering massage from Magdalena who was an incredible masseuse!

My husband and I have traveled around the world and we always believe that it is the people that make the place. The Argentinian hospitality was an A+++! Everyone at the hotel was so warm and welcoming and made us feel at home, despite being 6000 miles away! Prior to our arrival, I exchanged several emails with the concierge, Lourdes, to make inquiries about airport transfers, guides and creating a memorable trip. She went above and beyond to respond to my questions, book the best guides and drivers, offer guidance on the best ways to view the Falls and so on. I can’t say enough positive things about her as it would have been an amazing trip on its own, but the personal touches from Lourdes were simply the icing on the cake!

The Gran Melia is truly a world-class hotel amidst one of the wonders of the world and we hope to return someday with our children so they can experience the magic of Iguazu Falls at the Gran Melia!!

La ubicación y la amabilidad del personal . Mi hija amo Kids Club. La comodidad para visitar el parque es inigualable

Such an amazing experience at Gran Melia. As a red level guest the service we received from Esteban, Zhoe and Antonella was phenomenal! Their knowledge and experience was amazing as well as their attention to detail. Esteban especially should be promoted! He would be an amazing lead in any hotel and we have experienced some of the best in the world. Sadly stepping away from the Red level team other areas need to step up. Our first experience of breakfast was a let down. Apparently open from 6.45 which worked as we had a 7.30 tour however we didn’t get access until 6.50, no hot food was available and we weren’t told of the separate menu of eggs and red level guests benefits so we experienced cold coffee and a minimal menu!
Another minor issue was the room was made up but no replacement coffee given - not a huge problem but you would think a normal replacement when paying the nightly rate! The added extras of painting and cooking experiences and wine tasting were a welcome treat!
The location is outstanding and we were so lucky to experience this! Maybe a few members of staff need updating on in park timings but overall highly recommended

We had a wonderful stay at Iguazú Hotel Melisa. The hotel was clean, comfortable, and the staff were always friendly and welcoming. The location is great for visiting Iguazú Falls and exploring the surrounding area.

A special thank you to our taxi driver, Derlis, who made our trip even better. He was incredibly friendly, reliable, and helpful throughout our stay. He took us to the Brazilian side of Iguazú Falls and later drove us back to the airport. Everything was perfectly organized, and we always felt safe and well taken care of. We highly recommend both the hotel and Derlis to anyone visiting Iguazú!

The hotel was excellent.

Always knew that the hotel has the most incredible views but that’s just the begining!
The rooms are cosy, the attention to detail is great, service is un rushed and it all adds up to a spectacular experience.

The service is nothing short of the absolute best. Right from super hands on concierge team to an extremely patient red level team, everything interaction has been a pleasure. And the service philosophy carries on whether it’s in the restaurants or by the pool.

The rooftop bar is a must visit. Yes there are monkeys trying their luck, but the staff is well trained and the monkeys keep their distance.

Well worth coming back just for the hotel, not only for the Iguazu falls.

Exceptional experience, exceptional service, exceptional location… highly recommend!

This hotel is in one of the most beautiful places on the planet, the views, the people and the park are exceptional!
It’s a trek to get here but so very worth it - don’t hesitate, if you can do it - do it.

Excellent experience. Fantastic instructor who worked well across experience levels and was very patient with my daughter

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I can say only good things about the hotel - amazing location, great breakfast, comfortable rooms and beds. Definitely would recommend it

Our favourite trip and the best honeymoon we could have asked for. Our room was lovely. Perfectly located with a view of the majestic falls. Exactly as promised. Actually, it was even better. The resort itself had a fantastic breakfast buffet, easy access to all the trails and waterfalls, and a magnificent outdoor infinity pool. The hydro thermal pool was another favourite of ours. We could have spent all 4 days in there.

But our favourite experience was meeting and interacting with the lovely people at the resort. We would like to thank everyone at the resort, especially Alexis, Selva and Antonella in the Red Level lounge and Juan, Luciano, Manuel and Milagros, who cared for us like family over our entire 4-night stay. They truly made it memorable!

If you're planning to visit the Iguazu Falls, we would highly recommend the Gran Melia. It's luxurious but also practical, since it's the only resort the forest - so you can pretty much walk to every waterfall in a few minutes from your room and then be back in time for a dip in the pool and dinner.

This was the best hotel is a very long time. The hard product was solid, the monkeys are crazy, but the best offer by far was the soft product.

My experience there was one of the very best I have had in a long time. The see level of service is to notch and the people are always there to help just above and beyond.

Cet hôtel plein de charme est remarquablement situé, face aux chutes d'Igazu et à l'intérieur du Parc National du même nom. Le personnel est attentionné et les installations très réussies: la piscine et le roof top sont face aux chutes, donnant une vue magique sur la nature.

Every thing is very clean, and beautiful, the staff were all extremely personable and attentive, in the restaurant Camilla and Hugo had great suggestions and support. Also, front desk and ALL staff were friendly, helpful and supportive.