Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Cleanliness issues
Old room decor and maintenance
Odor from nearby geyser

Categories

Cleanliness
6.65
Issues with room cleanliness and mold reported.
Service
8.65
Staff received positive comments for friendliness and helpfulness.
Location
8.65
Convenient proximity to attractions, though some complained about odors.
Room Quality
7.65
Rooms described as old, with dated decor and maintenance issues.
Amenities
8.15
Amenities like the pool and breakfast were positively noted, but some facilities were old.
Value for Money
7.15
Disappointment in room value for price paid is highlighted.
Food and Beverage
7.65
Food quality received mixed reviews; generally good but some complaints noted.
Overall Experience
8.65
Overall, the stay was enjoyable despite some issues with cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:18

Property Description

Luxurious Accommodation and Stunning Views

Rydges Rotorua, nestled on the edge of the Redwoods forest, offers a picturesque setting overlooking the renowned Whakarewarewa Geothermal Reserve and Historical Village. The air-conditioned rooms boast modern design, cable TV, and complimentary movie channels.

Adventure Facilities and Family-Friendly Amenities

Guests can indulge in the year-round geothermally heated swimming pool with hot tubs and make use of the purpose-built mountain bike washing facility. Families will appreciate the free stay and dining for kids under 12, the Very Important Kids program, and the Play Zone equipped with various entertainment options.

Culinary Excellence and Dining Experience

Chapman’s Restaurant and Bar, an award-winning establishment, offers an exquisite dining experience with an à la carte menu and buffet featuring fresh local ingredients.

Book your stay at Rydges Rotorua now and create unforgettable memories amidst nature's beauty and luxury amenities.

Important information:

* Please note that a 2% surcharge applies for payments made with credit card.

*Please note up to 2 children under 12 eat free when dining in Chapmans Restaurant with a paying adult and when ordering from the kids menu or buffet. You can request your preferred bedding configuration in the Special Requests Box at the time of booking.

* For group bookings of more than 10 rooms / guests, different policies and procedures may apply. For further information please contact the property in advance using the contact details found on the booking confirmation.

* If you need to put your travel plans on hold, you can relax knowing you're covered with fully flexible cancelation. For more information about flexible COVID cancelation and health & safety, please contact the Hotel directly to discuss or read our Terms of Use.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 6380 reviews
Cleanliness: 6.65
Service: 8.65
Location: 8.65
Room Quality: 7.65
Amenities: 8.15
Value for Money: 7.15
Food and Beverage: 7.65
Overall Experience: 8.65
T
Te Ataraiti • family_with_children • gb
10
2026-05-16 • via Nuitee
I
Iva • couple • nz
10
It was ok
Pros:

Rooms were good size.

Cons:

A bit grubby in places - under taps and corners. Prob needs a good refurb and clean.

2026-05-15 • via Nuitee
K
kerri • couple • ca
8
Lovely comfortable beds
Pros:

Location, clean and comfort

Cons:

Lady who checked us in was kind of stand offish

2026-05-15 • via Nuitee
D
Doug • solo_traveller • nz
10
Customer service was excellent-this is what I always remember
Pros:

Staff service-great

2026-05-14 • via Nuitee
S
Simon • couple • au
9
2026-05-13 • via Nuitee
L
Lisa • solo_traveller • nz
9
2026-05-13 • via Nuitee
A
Aylwin K H • couple • my
7
Pros:

Buffet dinner at the hotel is good. Restaurant staff is friendly and service is good.

2026-05-13 • via Nuitee
A
Anthony • solo_traveller • au
4
Indication before we booked in that we could be upgraded, didn’t happen. Staff not helpful, it was a big deal just to or
Pros:

Nothing much

2026-05-13 • via Nuitee
T
Thomas • extended_group • au
9
Comfortable room with easy onsite parking at a reasonable price.
Pros:

Comfortable room with easy parking at a reasonable price.

2026-05-11 • via Nuitee
M
Maushmi • extended_group • nz
7
It’s a clean, nice place to stay. Everything was great except noisy heat pump.
Pros:

It was a good location, easy to find and has car parking.

Cons:

Heat pump was really noisy at night.

2026-05-11 • via Nuitee
S
Smith • couple • nz
10
2026-05-11 • via Nuitee
L
Leilani • solo_traveller • au
9
Pros:

It was clean and fresh - staff were great

Cons:

The pool could do with some TLC

2026-05-11 • via Nuitee
J
Jolene • solo_traveller • nz
9
Pros:

The staff were wonderful and so friendly

2026-05-10 • via Nuitee
P
Paea • family_with_children • nz
1
Poor room 5v was bot working properly and the room needs a little update
Pros:

Pool

Cons:

Buffett dinner qnd room

2026-05-10 • via Nuitee
A
Anthony • extended_group • au
7
Overall. good value for the price & great location.
Pros:

Quiet Location near to the geothermal springs was hard to beat. Excellent buffet & staff.
Good free parking facilities. Nice to have a balcony & view.
Coffee pod machine in room was appreciated.
Comfy bed & pillows.

Cons:

If I am being critical, the bathroom could do with an update but it was clean & adequate. I’m not a fan of shower curtains in accommodation.

2026-05-10 • via Nuitee
K
Kate • solo_traveller • au
7
Pros:

Great staff and excellent location.

Cons:

The room was a bit small and dated.

2026-05-09 • via Nuitee
A
Ani • family_with_children • nz
10
2026-05-09 • via Nuitee
J
Julian Natalie • solo_traveller • nz
10
So much to do and it’s best place to base from
Pros:

Location and dinners

Cons:

All was good

2026-05-09 • via Nuitee
E
Eliza • couple • au
9
Cons:

Chair and table on room balcony. Microwave and toaster round be great.

2026-05-07 • via Nuitee
T
Tung Hoi • solo_traveller • my
3
Pros:

Location

Cons:

Room is too old and not well maintained, staff is unfriendly

2026-05-05 • via Nuitee