Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Cleanliness issues
Old room decor and maintenance
Odor from nearby geyser

Categories

Cleanliness
6.65
Issues with room cleanliness and mold reported.
Service
8.65
Staff received positive comments for friendliness and helpfulness.
Location
8.65
Convenient proximity to attractions, though some complained about odors.
Room Quality
7.65
Rooms described as old, with dated decor and maintenance issues.
Amenities
8.15
Amenities like the pool and breakfast were positively noted, but some facilities were old.
Value for Money
7.15
Disappointment in room value for price paid is highlighted.
Food and Beverage
7.65
Food quality received mixed reviews; generally good but some complaints noted.
Overall Experience
8.65
Overall, the stay was enjoyable despite some issues with cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:18

Property Description

Luxurious Accommodation and Stunning Views

Rydges Rotorua, nestled on the edge of the Redwoods forest, offers a picturesque setting overlooking the renowned Whakarewarewa Geothermal Reserve and Historical Village. The air-conditioned rooms boast modern design, cable TV, and complimentary movie channels.

Adventure Facilities and Family-Friendly Amenities

Guests can indulge in the year-round geothermally heated swimming pool with hot tubs and make use of the purpose-built mountain bike washing facility. Families will appreciate the free stay and dining for kids under 12, the Very Important Kids program, and the Play Zone equipped with various entertainment options.

Culinary Excellence and Dining Experience

Chapman’s Restaurant and Bar, an award-winning establishment, offers an exquisite dining experience with an à la carte menu and buffet featuring fresh local ingredients.

Book your stay at Rydges Rotorua now and create unforgettable memories amidst nature's beauty and luxury amenities.

Important information:

* Please note that a 2% surcharge applies for payments made with credit card.

*Please note up to 2 children under 12 eat free when dining in Chapmans Restaurant with a paying adult and when ordering from the kids menu or buffet. You can request your preferred bedding configuration in the Special Requests Box at the time of booking.

* For group bookings of more than 10 rooms / guests, different policies and procedures may apply. For further information please contact the property in advance using the contact details found on the booking confirmation.

* If you need to put your travel plans on hold, you can relax knowing you're covered with fully flexible cancelation. For more information about flexible COVID cancelation and health & safety, please contact the Hotel directly to discuss or read our Terms of Use.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 6458 reviews
Cleanliness: 6.65
Service: 8.65
Location: 8.65
Room Quality: 7.65
Amenities: 8.15
Value for Money: 7.15
Food and Beverage: 7.65
Overall Experience: 8.65
E
Elizabeth • solo_traveller • nz
9
Pros:

Easy to find.
They were redecorating inside reception area - no big deal.
We stayed for one night
Reception very welcoming, friendly, helpful. Greeted us as we walked in the door.
Plenty of parking.
Restaurant staff friendly
Room spacious and clean.
Enjoyed our stay

2026-06-27 • via Nuitee
A
Afshan • extended_group • nz
8
Pros:

comfortble

Cons:

N/A

2026-06-26 • via Nuitee
T
Tyler • couple • nz
10
2026-06-26 • via Nuitee
R
robert • solo_traveller • nz
9
2026-06-26 • via Nuitee
J
Janette • family_with_children • au
10
2026-06-26 • via Nuitee
G
Gina • couple • nz
10
Quick booking on the run Excellent service
Pros:

Clean comfortableBuffett meal wonderful.

Cons:

Na

2026-06-25 • via Nuitee
W
William • solo_traveller • nz
8
Pros:

Buffet

2026-06-25 • via Nuitee
M
Matthew • extended_group • nz
8
Pros:

The heated pool

Cons:

Beds were uncomfortable

2026-06-25 • via Nuitee
M
Manpreet • couple • nz
8
2026-06-25 • via Nuitee
R
Rachel • extended_group • nz
3
The hotel seems tired and run down
Pros:

Staff were friendly

Cons:

Rooms werent very clean and Wardrobe still had someone else belongings in it

2026-06-24 • via Nuitee
Y
YOSHIKO MARIA ELENA • solo_traveller • nz
5
2026-06-22 • via Nuitee
A
Alarice • extended_group • nz
10
2026-06-22 • via Nuitee
N
Nikeal • solo_traveller • nz
10
2026-06-22 • via Nuitee
C
Chrissy • couple • nz
8
Great
2026-06-21 • via Nuitee
T
Tessa • couple • nz
10
2026-06-20 • via Nuitee
R
Raiha Marks • solo_traveller • nz
7
Not the same
Pros:

Pool

Cons:

Beds room food

2026-06-20 • via Nuitee
A
Aden • solo_traveller • nz
10
2026-06-19 • via Nuitee
A
Anith • couple • nz
10
Pros:

THE SELECTION OF FOOD WAS GREAT - VERY HELPFUL RESTURANT STAFF
VERY COMFORTABLE BED, VERY CLEAN , EASY TO MOVE AROUND - NOT CROWDED

2026-06-19 • via Nuitee
K
Keryn • couple • nz
9
2026-06-18 • via Nuitee
S
Sue • solo_traveller • nz
10
2026-06-18 • via Nuitee