Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Cleanliness issues
Old room decor and maintenance
Odor from nearby geyser

Categories

Cleanliness
6.65
Issues with room cleanliness and mold reported.
Service
8.65
Staff received positive comments for friendliness and helpfulness.
Location
8.65
Convenient proximity to attractions, though some complained about odors.
Room Quality
7.65
Rooms described as old, with dated decor and maintenance issues.
Amenities
8.15
Amenities like the pool and breakfast were positively noted, but some facilities were old.
Value for Money
7.15
Disappointment in room value for price paid is highlighted.
Food and Beverage
7.65
Food quality received mixed reviews; generally good but some complaints noted.
Overall Experience
8.65
Overall, the stay was enjoyable despite some issues with cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:18

Property Description

Luxurious Accommodation and Stunning Views

Rydges Rotorua, nestled on the edge of the Redwoods forest, offers a picturesque setting overlooking the renowned Whakarewarewa Geothermal Reserve and Historical Village. The air-conditioned rooms boast modern design, cable TV, and complimentary movie channels.

Adventure Facilities and Family-Friendly Amenities

Guests can indulge in the year-round geothermally heated swimming pool with hot tubs and make use of the purpose-built mountain bike washing facility. Families will appreciate the free stay and dining for kids under 12, the Very Important Kids program, and the Play Zone equipped with various entertainment options.

Culinary Excellence and Dining Experience

Chapman’s Restaurant and Bar, an award-winning establishment, offers an exquisite dining experience with an à la carte menu and buffet featuring fresh local ingredients.

Book your stay at Rydges Rotorua now and create unforgettable memories amidst nature's beauty and luxury amenities.

Important information:

* Please note that a 2% surcharge applies for payments made with credit card.

*Please note up to 2 children under 12 eat free when dining in Chapmans Restaurant with a paying adult and when ordering from the kids menu or buffet. You can request your preferred bedding configuration in the Special Requests Box at the time of booking.

* For group bookings of more than 10 rooms / guests, different policies and procedures may apply. For further information please contact the property in advance using the contact details found on the booking confirmation.

* If you need to put your travel plans on hold, you can relax knowing you're covered with fully flexible cancelation. For more information about flexible COVID cancelation and health & safety, please contact the Hotel directly to discuss or read our Terms of Use.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 6165 reviews
Cleanliness: 6.65
Service: 8.65
Location: 8.65
Room Quality: 7.65
Amenities: 8.15
Value for Money: 7.15
Food and Beverage: 7.65
Overall Experience: 8.65
M
Meehan • family_with_children • nz
8
2026-02-13 • via Nuitee
M
Manzano • couple • nz
10
2026-02-13 • via Nuitee
손시환 • extended_group • nz
8
Pros:

방의 컨디션이 나쁘지 않음

Cons:

아침식사가 불만족 수러움

2026-02-13 • via Nuitee
B
Bakk2bakk • family_with_children • nz
8
2026-02-13 • via Nuitee
M
Mickan • family_with_children • au
7
2026-02-12 • via Nuitee
B
Bryan • couple • nz
8
A great weekend away from the hustle and bustle of the big city back home.
Pros:

it was great to relax around the heated pool, we were happy to just take time out from our busy lives and enjoy piece and quiet. We did go on the Whakarewarewa tour through the village so being within walking distance made that very handy.

Cons:

We would have preferred a room further away from the lift area because there was a lot of noise later on in the evening with the volume of foot traffic and chatter around.

2026-02-12 • via Nuitee
L
Lyn • family_with_children • au
7
2026-02-12 • via Nuitee
C
CHERRYL • family_with_children • nz
8
Satisfactory
Cons:

The Bath/shower was too deep to climb into

2026-02-12 • via Nuitee
X
Xiangyi • family_with_children • nz
10
Great experience, definitely will book again for my next trip.
2026-02-12 • via Nuitee
K
Karunanayake • family_with_children • nz
7
2026-02-12 • via Nuitee
D
Dan • couple • nz
9
Excellent all round
Pros:

Room

2026-02-12 • via Nuitee
A
anita • family_with_children • nz
1
Bad food health department issues will be reporting
Pros:

Food was horrible had dinner and breakfast worst food Eva dissopinted

Cons:

Food bed room

2026-02-12 • via Nuitee
J
John • family_with_children • nz
8
Pros:

Buffet Breakfast is the best in NZ

2026-02-12 • via Nuitee
O
Orit • couple • il
9
2026-02-12 • via Nuitee
W
Wendy • solo_traveller • ca
8
2026-02-11 • via Nuitee
K
Kitione • family_with_children • nz
10
2026-02-11 • via Nuitee
R
Rodrigue • family_with_children • pf
10
Pros:

La chambre avec vue sur les mares géothermales au cas où je n'aurais pas eu le temps de visiter wai-o-tapu.

2026-02-10 • via Nuitee
O
Olivia Marie • family_with_children • ke
4
Mediocre and expensive.
Pros:

The 1-bedroom suite was quite comfortable.

Cons:

In the suite, there was no real kitchenette - just a fridge and some tea+coffee facilities, but you had to use the bathroom sink to fill the kettle, wash cups etc, which wasn't ideal. For a suite of that size, there should be a proper sink and washing area.

The front desk staff were a bit lethargic at times, not all - we did encounter one really fantastic one who was super helpful, but the others seemed bored and generally a bit over it. It feels like the work culture in the hotel is lacking some motivation and perhaps leadership.

The facilities of the hotel were quite nice, but I was surprised that the Buffet restaurant closes at 8:30pm, which is pretty early especially when you are paying nearly $60 per person.

Location-wise, I wish we had chosen another hotel closer to lake and the big park.

2026-02-10 • via Nuitee
M
Michael • family_with_children • us
9
MIddle of Maori Culture
Pros:

Restaurant stall went beyond expectations to accommodate our celiac issues. It really is aa mater of life or death.
Coffee and ice are average at the bar.

Cons:

Television was limited. It may have been that I couldn't figure out how to use the remote. But I didn't go to Rotorua to watch TV.
Channel 10 was a Maori channel. I learned much about the culture. the middle of Maori Culture

2026-02-09 • via Nuitee
M
Michelle • extended_group • au
10
2026-02-09 • via Nuitee