The Harpeth Franklin Downtown, Curio Collection by Hilton

Location

Overall great place.

Beautiful hotel and beautiful people.

Autumn at front reception is extremely professional, helpful, proactive, and nice. She always makes the stay better. She is top notch.

Bartenders, Valet, Cleaning Services and Grounds Crew are all wonderful as well.

The place is wonderful and the people help to make it even better.

Just 2 weeks ago my family and I spent a long weekend at the Harpeth Hotel in Franklin, TN celebrating the wedding of our daughter. The rehearsal dinner was at the Harpeth in the courtyard. I felt like I was in an Italian villa. So pretty!! Kimberly and Molly were so helpful with the accommodations for our out of town guests and the planning of the event. They were both on hand that night overseeing the event. We had a wonderful wedding and a wonderful weekend!! Everyone was so nice and so accommodating from the moment we got there starting with James and Bryson who valet parked our car all weekend. Then Dan the doorman welcomed us in with professionalism and humor. A great combination. Inside we met Autumn, Anna and Lauren working at the reception desk. They were all so friendly and polite and knew us by name by the time we left. Throughout the weekend I would meet Terry in the lobby where we chatted about how great the food was at the cafe, or what a great town Franklin is. Great shopping and eating within walking distance from the Harpeth.
I will definitely stay here again. The beds were so comfortable, and the maid service was excellent, very clean. Thank you for a great experience. Lynne

Autumn and the entire staff went above and beyond to make our stay fantastic. Could not be more impressed with their attention to detail and concern for our experience.

Walkable

The Harpeth was a very pleasant place to stay near the Franklin downtown activity. The food in the 1799 Bar and restaurant was really nice along with being able to dine in the courtyard. Rooms were well taken care of and quite. Even our favorite car valet person, Brett, was so kind and informative of some activities to partake in while visiting. All in all it was a good experience and we would recommend The Harpeth to friends and family when visiting!
Kay C.

We have stayed at The Harpeth a total of 4 times.
It has been a wonderful experience every time.
The restaurant 1799 is superb.
I highly recommend staying at The Harpeth if you're going to Nashville area.

We had a great stay at The Harpeth and would rate it five stars overall. The property itself is charming and well-located on a quieter stretch of 2nd Avenue, which made it feel a bit removed from the busier areas while still being very convenient. The lobby strikes a nice balance—warm, comfortable, and slightly elevated without trying too hard.

The staff across the board were consistently excellent, which really stood out.

Valet (James, Jackson, Brycen, Ben, and Brett) were efficient, friendly, and easy to work with throughout the stay. The doormen, Dan and Alan, set a great tone immediately—welcoming, helpful with bags, and genuinely pleasant every time we came and went.

The front desk setup is a nice change from the typical large counter—it feels more personal. Emily, Susan, Autumn, and Ivory were all great during our stay. Emily in particular helped us resolve a booking issue ahead of arrival quickly and without any hassle, which we really appreciated. Natalie, who assisted us at checkout, was equally professional and easy to work with.

Claudia and Rebecca from housekeeping were wonderful—very kind, and clearly great with guests (and dogs—our bulldog was a big fan).

The bar and restaurant (1799) were a highlight. The space itself is well done—cozy, a little moody, but still modern. The bourbon display is impressive, and the cocktail list is solid. Judah, Corey, Billie, and Caleb behind the bar were personable and attentive, and kept things running smoothly. Ashley and Bell on the floor were equally strong—Ashley especially stood out as someone who is both attentive and naturally engaging without overdoing it.

Food was genuinely excellent. The four cheese pizza and the gnocchi (with burrata and mushrooms) were standouts, and desserts—especially the apple pie and carrot cake—were clearly made in-house and worth ordering. The Caesar salad was also notable, with thoughtful details like fried capers and boquerones.

Rooms were very clean and comfortable. We had a balcony with seating, which was a nice bonus. The bathroom was spotless and well stocked, and it was refreshing to have a proper number of hangers (rare, but appreciated). The TV setup was also well done—you can log into your own streaming services, and HBO plus standard channels are included, which makes it easy to unwind.

We also had breakfast at McGavock’s—Shannon took great care of us and made the experience easy and enjoyable.

A few other small things worth noting: fresh towels arrived in under five minutes when requested, there’s a well-stocked 24-hour shop (including wine available until midnight), and the staff were consistently helpful with local recommendations.

The hotel is also genuinely dog-friendly. While dogs aren’t allowed inside the dining areas (understandably), the courtyard is a great option—nicely lit, comfortable, and you can have full dinner service there with your dog, which is a great touch.

Overall, this is a place where the staff really elevate the experience. It’s a well-run property with a strong food and beverage program, and the service level makes it stand out.

I did not have breakfact but the location is really good, right in downtown and easy to walk around.

Whether I go by myself or with friends, Jackson and James always make me feel welcome and cared for! It’s nice to know there are nice guys out there!

This hotel was absolutely beautiful. The room service staff was so very polite and helpful.

Autumn and Miss Coco were FABULOUS on check in! We had traveled in from the red eye flight from the west coast prior to check in. Autumn, Miss Coco, and the stateroom attendant, Gloria, had everything perfect! We were able to do an earlier check in than “normal” and made our experience totally next level. Just amazing! Have stayed here several times and each time, has been superb!

Jackson B. and James B. with the Valet service were SO helpful! They went above and beyond

James B and his valet team were off the charts. Great experience. All the staff is “all about the guest”

Ben, James, Jackson provided excellent valet service. They are professional and courteous. Five stars.

Beautiful hotel right in the heart of historic downtown Franklin. The bed and pillows were extremely comfortable. The shower was huge! Like, walk-closet huge! Within a very short walking distance of many great restaurants. Staff was super friendly, helpful and accommadating. Would stay there again in a heartbeat!

Location and style

We had a great experience here. The hotel is in a great location for walking around town.
We were most impressed with the staff from management to front desk. Especially, Ivory at guest services. So kind, helpful and professional. She set the tone for our whole stay. So rare to find people who truly love what they do and are good at it.