Hotel 1620 Plymouth Harbor

Hotels
9 (925 reviews)
180 Water Street , Plymouth , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Outdated rooms
Limited dining options in winter

Categories

Cleanliness
8.73
Most reviews indicate rooms are clean, but a few noted concerns about room conditions.
Service
10
Consistently praised for helpful and friendly staff, especially Dan at the front desk.
Location
9.7
Multiple reviews highlight the excellent location close to restaurants and amenities.
Room Quality
8.24
Complaints about outdated furniture and noise issues, but some rooms are described as comfortable.
Amenities
8.69
Varied mentions of amenities, with some positive feedback about the pool area and a few drawbacks.
Value for Money
8.22
Some reviews expressed that the price does not match the room quality.
Food and Beverage
8.68
Limited options mentioned, particularly during winter, but the location is near many dining options.
Overall Experience
9.73
Generally positive experiences shared, mostly focusing on a great stay and the friendly service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:23

Property Description

Historic Location
This Plymouth, Massachusetts hotel situated across the street from the charming Plymouth Harbor offers a picturesque setting for your stay.

Indoor Heated Swimming Pool
Unwind and relax in the indoor heated swimming pool, perfect for a refreshing dip after a day of exploring the historic town.

Convenient Amenities
Enjoy the convenience of Cable TV, a coffee maker, and a refrigerator in each guest room. Additionally, paid WiFi access and parking are available for a comfortable stay.

Experience the best of Plymouth with whale watching and pirate tours nearby, along with shopping and dining options just steps away at the Village Landing Marketplace Shopping Center. Book your stay at Hotel 1620 for a memorable and convenient visit to this historic town.

Important information:

The credit card and the identity card provided at check-in must have the same name on them.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$20 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 925 reviews
Cleanliness: 8.73
Service: 10
Location: 9.7
Room Quality: 8.24
Amenities: 8.69
Value for Money: 8.22
Food and Beverage: 8.68
Overall Experience: 9.73
A
Ashley couple us
10
2026-05-09 via Nuitee
L
Lynne couple us
6
It was convenient for a quick overnight stat
Pros:

Location was nice and easy to get to. Great parking!

Cons:

Rooms need to be ready earlier. At 4:30 on a Saturday afternoon, every room should be ready to go without checking on its status. Also we froze at night. The blanket was far too light for the end of April.

2026-05-04 via Nuitee
3
336jacquik Friends getaway
10
Awesome so blessed!
Pros:

Went here for our retreat! Wow! Great staff, clean hotel. Wonderful location.

2026-05-03 via Tripadvisor
7
705eimearl Family
2
Don't Bother! They'll Take your money and cancel the booking!
Pros:

Absolute disgrace! Took full payment for our booking 3 days before we were due to check in and then cancelled our reservation when we were en route, 3 hours before check in time due to "overbooking" with no sign of a refund. Terrible experience and customer service!

2026-05-01 via Tripadvisor
T
tyleraL9525IA Family
10
10/10 Customer Service
Pros:

Erin and Rick gave us an absolutely amazing experience for our baby shower! The service they provided was absolutely top notch and I would recomend them to anybody. They were so courteous and welcoming, it meant a lot to us on such a special day. We can’t say enough good things and will absolutely ask to have them again for our next event!

2026-04-23 via Tripadvisor
W
Wander768475 Family
10
My happy place
Pros:

Still love coming here, every April school vacation for 20+years! Rooms are spacious, clean and comfortable. Renovations are underway, which so far are coming along beautifully. Every member of the staff is friendly, efficient, and extremely helpful. Special shoutout to Cepta, who is like part of my extended family, as she has been checking us in for as long as I can remember! She always remembers me and my family, and makes us feel special. For this visit, I’d like to give a special thanks to Jean Luc, who helped me and my elderly mother get into our room with her walker and all our luggage.
I do wish there was even just a small breakfast option (coffee too) but that’s ok. It’s all good! 😊

2026-04-22 via Tripadvisor
C
C4257FGerinc Friends getaway
8
Hockey team friendly
Pros:

Awesome hotel! Great water park and location! Hockey team friendly! DAN is such a wonderful man! He went out of his way for us! Thank you Dan !!

2026-04-18 via Tripadvisor
S
shawnmW9018AH Couples
10
Great experience
Pros:

Dan at the front desk was amazing. He helped coordinate me to get flowers to the room to surprise my fiancé. He also took care of everything. We need to make the trip truly special.

2026-04-17 via Tripadvisor
C
Charlotte couple us
6
2026-04-14 via Nuitee
M
Mckenna couple us
8
2026-04-14 via Nuitee
J
Joseph couple us
10
Very friendly staff and great location
Pros:

Close to everything we needed

Cons:

The children pool parties were kids were in hot tub

2026-04-14 via Nuitee
C
Carolyn couple us
6
Nice location, needs to be cleaner
Pros:

Location. In a great spot near all of downtown Plymouth

Cons:

It was not clean. The bed frame had mouse droppings on it which was gross. Also there was garbage on the lawn outside of the slider door.

2026-04-12 via Nuitee
C
Craig couple us
10
Concert stay
Pros:

Love the renovations!

2026-04-10 via Nuitee
6
628janez Business
10
Would recommend 1620 for any business event!
Pros:

Franque and the banquet staff is so helpful! Always go above and beyond to make our events a success.

2026-04-01 via Tripadvisor
L
L8320MKchristopherw Family
8
Nice hotel in Plymouth
Pros:

Nice location. Hotel is getting some upgrades, so there’s noise and dust in certain areas now. Will be nice when it’s done. Very nice staff, Dan was helpful. Check out the hotel when it’s done with renovations.

2026-04-01 via Tripadvisor
A
Ashley family_with_children us
10
2026-04-01 via Nuitee
H
Helen6105 Couples Westerly, Washington County, Rhode Island
10
Relaxing stay in Plymouth
Pros:

My husband and I enjoyed a wonderful relaxing couple of days in Plymouth staying at Hotel 1620. The room was completely redone - beautiful bathroom - and though the furniture hasn’t yet been replaced (the GM told us it’s on its way) the bed and couch were very comfortable. The staff is friendly and helpful - shout out to Cepta for getting us hot water for tea before we even asked! And the pool and hot tub were relaxing after walking all over the waterfront. So many great restaurants and shops nearby. It’s the perfect location!

2026-03-30 via Tripadvisor
D
Diane couple us
7
Pros:

The location was great, walking distance to restaurants on the waterfront

Cons:

The room could have been cleaner. The wastebasket in the bathroom had trash in it from the previous guests along with debris on the floor, behind the bathroom door. The room could have had been more brightly lit, not enough lighting. A full-length mirror would have been a nice added touch.

2026-03-30 via Nuitee
D
Donna family_with_children us
10
2026-03-29 via Nuitee
R
richardmZ4693FY Business
10
Exceptional service from Aly V!
Pros:

Aly V was an excellent, positive and respectful person who provided an exceptional level of customer service. The experience we had was positive, polite, and welcoming. Aly helped to make the whole event a positive reflection on 1620. Thank you Aly for your efforts!

2026-03-23 via Tripadvisor