Quality Inn Lees Summit - Kansas City

Some of the front desk staff were not.friendly. No chair for desk in the room. No beside lamp. Sheets absurdly thin. I would not recommend this place.

Our room wasnt the cleanest. Wall next to bed was filthy, the carpet felt damp when going barefoot. The room also had an unpleasant smell. The bathtub was in need of repair and the hot water took several minutes to happen at the faucet. The pool was closed. The staff was very kind and polite. Parking was nice.

cant even cancel a booking, terrible

Clean and safe

Parking was ample. Hotel was clean and quiet. Just what we needed

Staff. Very friendly very inexpensive. Handicapped room needed upgrades, additional safety bars and a shower chair. Good stay for the price

Very clean, quick ck in and out, loved shower

This Hotel is disgusting! The smell of Marijuana was overwhelming, when I asked to be moved to the bottom floor because that was the only place that did not smell like Marijuana I was told no, because we had a service dog and 3rd floor was the only floor that I could be on. There was others that had dogs on that floor and kids running up and down the hall with dogs on no leads. There was mold on the walls, and the floors I mopped myself due to it being sticky. No other hotels were available due to the races this weekend. No screen on the windows and a lot of traffic going in and out of the hotel.

The hallway smells a dirty diapers the room was small even the beds were small room not very clean

The location of the hotel was fine, but it is very rundown. The shower did not have a shower curtain, the hand towels had hair on them, the bathroom door would not shut, and updates are much needed. The front desk was friendly, but the same front desk clerk was there when we got checked in at 6 PM and when I checked out at 6 AM along with when I went through the lobby at 8 PM and 11 PM. He looks very tired, but he was still friendly.

I like the area. Shopping and dinning around was good. The building itself just needed more updated and upkeep

Great staff

Our first room had a cockroach on the wall and when I told the guy at the front he said yeah do you want a different room , which I had already paid and he didn’t seem like he would give me a refund of 105 dollars so I said Well yes , our second room didn’t look like it had been cleaned

It was all good till I took the sheets off and found boogers on the sheets and stains on the mattress protection.

Staff was very rude, constantly had AirPods in and on phone and ignoring guests, Incredibly unhelpful, room service didn’t come every morning only the day I arrived and the day I left, and even then they didn’t clean anything, I cleaned everything and they took the trash bags, didn’t bother cleaning the sheets either

This property is beyond help. It doesn’t just need to be renovated, it needs to be gutted. The bathroom, furniture, everything is trashed. It’s not dirty, just so obviously worn out. There is an intense commercial cleaner smell that is overpowering. The sheets are itchy (detergent?), the AC smells moldy.

Mold in AC
Sticky Floors
Food in the chair cushions
Stains on bedding
Dirt and Debris in all the corners and at the floorboards

The only thing we liked about it was the space in the hotel room. We got a 2 bed with a pull out couch for my husband and I and our 2 older boys. Only the two beds were small and barely fit my husband and I. They came with two thin sheets. There were a total of 6 pillows and we needed 8 because we all sleep with 2. When we asked the person at the desk for extra pillows and blankets they hold us what we had was all we got. I guess they expect the person on the couch to share or bring their own. They were just as stingy with towels. We had to bring all of the dirty ones down to get more. The housekeeper was nice enough to give us the extra stuff we needed. But the 3 different people at the front desk refused each time we asked for something. Also, no one ever changed our trash or cleaned anything in our room during our 4 night stay. I've never stayed anywhere that didn't at least change the trash. We asked for new trash bags and received one giant black one instead of the small clear ones that were in the 2 small trash cans. We ended up using it for our dirty clothes. I mean, if they can't accommodate ANYTHING then why bother helping THEM at that point? So we just put our trash in shopping bags and used the empty trash cans for the rest. Also, the pool was closed down, which we didn't see until it was too late because it was in the fine print. Breakfast wasn't great. Same stuff daily and barely refilled. Soggy muffins and frozen eggs. At least they had a waffle maker. Won't go

Bathrooms was dirty hair was everywhere I should have listened to the reviews

Great employees. The floor in the room was oily from cleaning materials I guess and left a residue on my feet the next day. Breakfast area was clean and stocked. The building needs renovations.