Holiday Inn Express New Orleans Downtown by IHG

Hotels
•
Holiday Inn Express
8.1 (1939 reviews)
334 O'Keefe Ave , New Orleans , us

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Poor room odor
Inadequate room size
Poor post-stay customer service

Categories

Cleanliness
7.43
Some reviews mentioned bad odors and dirt.
Service
8.9
Overall, staff received praise for their friendliness and helpfulness.
Location
8.94
Locations received consistent positive remarks.
Room Quality
6.89
Some dissatisfaction was expressed regarding room size and odor.
Amenities
7.92
Amenities were generally considered satisfactory, though some expressed issues with breakfast.
Value for Money
7.88
Good value mentioned, although some hidden areas needed cleaning.
Food and Beverage
8.43
Breakfast quality was reported as good.
Overall Experience
8.4
General sentiment was positive with some caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:16

Property Description

Convenient Location
Just blocks away from the vibrant French Quarter and iconic Bourbon Street, Holiday Inn Express New Orleans is the perfect base for exploring the heart of the city.

Comfortable Accommodations
Each guest room at Holiday Inn Express New Orleans is thoughtfully equipped with modern amenities like free Wi-Fi, a 32-inch cable TV, a coffee maker, and a work desk, ensuring a comfortable stay for every guest.

Relaxing Amenities
Whether you prefer to unwind by the outdoor pool, squeeze in a workout at the gym, or catch up on laundry with the on-site facilities, Holiday Inn Express New Orleans offers a variety of amenities to cater to your needs.

Book your stay at Holiday Inn Express New Orleans now for a memorable and convenient New Orleans experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 34 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 1939 reviews
Cleanliness: 7.43
Service: 8.9
Location: 8.94
Room Quality: 6.89
Amenities: 7.92
Value for Money: 7.88
Food and Beverage: 8.43
Overall Experience: 8.4
G
Gerald • family_with_children • ca
9
Pros:

On site parking, good location, decent breakfast

2026-02-14 • via Nuitee
V
valine • family_with_children • us
10
2026-02-13 • via Nuitee
M
Mustafa • couple • us
5
2026-02-11 • via Nuitee
J
Joslyn • couple • us
10
2026-02-10 • via Nuitee
K
kevin • family_with_children • ie
4
Pros:

Location

Cons:

Rooms are dated nothing like photos
No fruit for 3 days.apples that were there were rotting in basket.

2026-02-10 • via Nuitee
D
Destani • couple • us
10
2026-02-09 • via Nuitee
M
Marco_EL • solo_traveller • it
8
2026-02-08 • via Nuitee
J
John • family_with_children • us
8
Quick and easy overnight stay
2026-02-08 • via Nuitee
J
James • solo_traveller • us
10
2026-02-08 • via Nuitee
A
Anthony • family_with_children • us
7
Cons:

TVs did not work

2026-01-30 • via Nuitee
C
Claudia • extended_group • ch
6
2026-01-28 • via Nuitee
P
Paul • family_with_children • us
10
Pros:

Property was very quiet and clean. The staff was professional, friendly and welcoming.

2026-01-26 • via Nuitee
G
Giada • couple • it
8
Ci tornerei
Pros:

La posizione era ottima per raggiungere le principali attrazioni, tra cui il quartiere francese, con 10/15 min di camminata.
Il parcheggio comodissimo e incluso nel prezzo dell’hotel!
La colazione ok, ma senza alternative (oltre al pane e marmellata) per gli intolleranti.

2026-01-25 • via Nuitee
T
Tomasz • family_with_children • pl
10
Pros:

Personel, duże pokoje, duża łazienka, widok z okna

2026-01-25 • via Nuitee
S
Shaun • couple • us
6
Good experience for the most pasrt
Pros:

The staff was very friendly. The breakfast was good. Place was very clean.

Cons:

I didn’t like the fact that I called for extra pillows & tissue and they were never delivered due to fact it was after hours.

2026-01-25 • via Nuitee
G
Gloria • couple • gb
7
2026-01-24 • via Nuitee
Y
Yenny • family_with_children • uy
8
Pros:

Lindo lugar, cama super comoda, tranquilo y con transporte cerca.

Cons:

El desayuno era rico pero muy temprano.

2026-01-21 • via Nuitee
M
Maurice • couple • us
10
It was fantastic
Pros:

Everything

Cons:

Nothing

2026-01-20 • via Nuitee
T
Tien • couple • us
10
2026-01-20 • via Nuitee
T
Thaddeus • family_with_children • us
10
Pros:

Everything

2026-01-20 • via Nuitee