Inn at Santa Fe, SureStay Collection by Best Western

Hotels
•
SureStay Collection by Best Western
8.2 (1524 reviews)
8376 Cerrillos Road , Santa Fe , us

listing image 1
Show all photos
Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Sauna
See all facilities

Review Highlights

Pros:
Clean and comfortable
Good breakfast options
Friendly setting
Cons:
Staff attitude issues
Cleanliness concerns
Limited availability of amenities

Categories

Cleanliness
7.63
Some reviews indicated cleanliness concerns, particularly with mold and dust.
Service
8.3
The service was generally good, but there were a few negative comments about staff attitude.
Location
8.64
Location was frequently mentioned positively, with easy access to main attractions.
Room Quality
7.89
Rooms were described as comfortable but some were noted as small.
Amenities
8.12
The amenities were generally appreciated, though there were suggestions for improvement.
Value for Money
8.48
Guests felt the hotel offered good value, especially with the provided breakfast.
Food and Beverage
8.23
Breakfast received positive remarks; however, some guests noted limited availability.
Overall Experience
8.3
Overall stay was satisfactory with guests expressing intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:28

Property Description

Convenient Location near Santa Fe Plaza
Located just minutes away from the Santa Fe Plaza, the SureStay Collection by Best Western Inn at Santa Fe offers a prime spot for exploring the city's attractions.

Modern Amenities and Comfortable Accommodations
Experience comfort and convenience in the contemporary guestrooms equipped with free Wi-Fi, flat-screen TVs, and ergonomic work desks. Enjoy additional amenities like refrigerators, microwaves, and coffeemakers for a pleasant stay.

Relaxing Facilities and Complimentary Breakfast
Unwind by the outdoor swimming pool or stay active in the fitness center before indulging in a delicious full American breakfast. Take advantage of the social area with a cozy fireplace and large TV for a relaxing evening.

Book your stay at the SureStay Collection by Best Western Inn at Santa Fe for a memorable and enjoyable experience.

Important information:

On-site parking is available for one car per reserved accommodations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABQ

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 1524 reviews
Cleanliness: 7.63
Service: 8.3
Location: 8.64
Room Quality: 7.89
Amenities: 8.12
Value for Money: 8.48
Food and Beverage: 8.23
Overall Experience: 8.3
M
Mindy • solo_traveller • us
8
Very nice for a budget place
Pros:

Dated and worn in spots, but clean and functional. Staff were great. Breakfast had a lot of options, but muffins were stale and juice tasted watered down. The eggs and green chili were amazing.

Cons:

Could hear through the walls and creaking from floors.

2026-02-14 • via Nuitee
H
Hessel • family_with_children • us
10
2026-02-13 • via Nuitee
S
Sailor • solo_traveller • us
8
2026-02-13 • via Nuitee
H
Hessel • family_with_children • us
10
2026-02-12 • via Nuitee
K
Kay Lewis • solo_traveller • us
10
2026-02-10 • via Nuitee
G
Gordon • couple • us
10
We’ll be back!
Pros:

Super clean, comfortable, great breakfast room, close to restaurants, and price that made it a no-brainer!

2026-02-09 • via Nuitee
E
Ellen • couple • us
8
Comfortable stay
Pros:

Good location and comfortable bed. Large parking lot. Breakfast options included fruit

Cons:

No answer on phone for a day. Could be issues on nearby construction. No response to message either.

2026-02-08 • via Nuitee
C
Cooper • family_with_children • us
8
Pros:

Location was great

Cons:

A little dated but ok

2026-01-31 • via Nuitee
M
Michael • solo_traveller • us
7
A good place to stay for passing through; with some work could be an outstanding place to stay.
Pros:

The breakfast was good as far as what is served, but some more varieties of cereal would be nice and having instant oatmeal would also be nice. The rooms are at least clean and having a desk space is nice, as is of course, refrigerator and microwave. The hotel location is also very nice being located just off of I-25 and yet still close to everything else.

Cons:

The hotel room was nice, but the bed could be improved for comfort; the mattress was a little hard. Also, the bathroom was adequate as far as cleanliness but could have been better. Hair in the shower for example, and better overall maintenance. The breakfast room can be very crowded and needs more overflow room. Also, both times that I stayed, I had problems with the door cards not working right and outside maintenance leaves a little to be desired. Overflowing trash cans and litter for example.

2026-01-30 • via Nuitee
C
changwen • family_with_children • us
10
2026-01-29 • via Nuitee
C
Carole • solo_traveller • us
10
2026-01-29 • via Nuitee
C
Charles • couple • us
10
2026-01-28 • via Nuitee
E
Ernesto • extended_group • us
8
Agradable..
Pros:

Ubicación, muy cómodo, el desayuno muy bien..

Cons:

La puerta de la entrada, por adentro se soltaba la manija, en caso de emergencia no tienes forma de abrir la puerta eso realmente es un riesgo para cualquiera más para alguien mayor de edad..también la llave del shower se soltaba y no podías regular la temperatura del agua ..

2026-01-26 • via Nuitee
D
de haro • extended_group • us
10
2026-01-26 • via Nuitee
M
Munoz • family_with_children • us
9
Pros:

Location

Cons:

Being on ground level and guest above me on the 2nd floor walking and making noise with every step.

2026-01-25 • via Nuitee
P
Paul • family_with_children • us
10
2026-01-24 • via Nuitee
C
Carla • couple • us
8
2026-01-22 • via Nuitee
I
Iling • solo_traveller • us
3
2026-01-20 • via Nuitee
C
Carrie • couple • us
5
Pros:

There was an actual working fan in the bathroom!!!

Cons:

The elevator stopped working on the morning we checked out… with all our bags… and my husband has a bad back… no help offered by staff

2026-01-20 • via Nuitee
B
Bruce • couple • us
10
2026-01-20 • via Nuitee