Inn at Santa Fe, SureStay Collection by Best Western

Hotels
•
SureStay Collection by Best Western
8.2 (1727 reviews)
8376 Cerrillos Road , Santa Fe , us

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Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and comfortable
Good breakfast options
Friendly setting
Cons:
Staff attitude issues
Cleanliness concerns
Limited availability of amenities

Categories

Cleanliness
7.63
Some reviews indicated cleanliness concerns, particularly with mold and dust.
Service
8.3
The service was generally good, but there were a few negative comments about staff attitude.
Location
8.64
Location was frequently mentioned positively, with easy access to main attractions.
Room Quality
7.89
Rooms were described as comfortable but some were noted as small.
Amenities
8.12
The amenities were generally appreciated, though there were suggestions for improvement.
Value for Money
8.48
Guests felt the hotel offered good value, especially with the provided breakfast.
Food and Beverage
8.23
Breakfast received positive remarks; however, some guests noted limited availability.
Overall Experience
8.3
Overall stay was satisfactory with guests expressing intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:28

Property Description

Convenient Location near Santa Fe Plaza
Located just minutes away from the Santa Fe Plaza, the SureStay Collection by Best Western Inn at Santa Fe offers a prime spot for exploring the city's attractions.

Modern Amenities and Comfortable Accommodations
Experience comfort and convenience in the contemporary guestrooms equipped with free Wi-Fi, flat-screen TVs, and ergonomic work desks. Enjoy additional amenities like refrigerators, microwaves, and coffeemakers for a pleasant stay.

Relaxing Facilities and Complimentary Breakfast
Unwind by the outdoor swimming pool or stay active in the fitness center before indulging in a delicious full American breakfast. Take advantage of the social area with a cozy fireplace and large TV for a relaxing evening.

Book your stay at the SureStay Collection by Best Western Inn at Santa Fe for a memorable and enjoyable experience.

Important information:

On-site parking is available for one car per reserved accommodations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABQ

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 1727 reviews
Cleanliness: 7.63
Service: 8.3
Location: 8.64
Room Quality: 7.89
Amenities: 8.12
Value for Money: 8.48
Food and Beverage: 8.23
Overall Experience: 8.3
L
Lucille • solo_traveller • fr
9
Bien mais piscine fermée
Pros:

Pratique, simple.

Cons:

La piscine était fermée et nous l'avons appris à notre arrivée. Très déçus.

2026-07-11 • via Nuitee
F
Francesca • solo_traveller • us
8
2026-07-11 • via Nuitee
A
Amy • couple • us
10
2026-07-10 • via Nuitee
A
Andrew • family_with_children • us
5
I was expecting more from a place with an 8.1 rating.
Pros:

Staff was helpful, quick, and knowledgeable.

Cons:

The shower was not clean. The shower door had crud all over the bottom edge of the glass. The faucet at the sink wasn't connected to the counter top. It just flopped around.

2026-07-09 • via Nuitee
A
Anne • solo_traveller • us
10
2026-07-08 • via Nuitee
J
john • couple • us
9
Nice staff, nice room, good value
Pros:

Well maintained, clean

Cons:

Breakfast could have had a few more options.

2026-07-07 • via Nuitee
D
Delia • solo_traveller • us
6
Pros:

Location

Cons:

I wasn't aware of pool not working.

2026-07-07 • via Nuitee
K
Karen • couple • us
9
2026-07-04 • via Nuitee
R
Robert • family_with_children • us
8
Great value with uniquely Santa Fe feel.
Pros:

The decor was nice and unique. The complimentary breakfast was nice.

Cons:

The shower was very outdated and the carpets in common areas did not look clean

2026-07-03 • via Nuitee
T
Tom • couple • us
10
Comfortable, convenient and worth the cost.
Pros:

The staff is friendly, the room is clean, and the breakfast is very good. It’s a great value for what we paid. It’s also very conveniently located.

2026-07-02 • via Nuitee
L
Loretta • solo_traveller • us
10
2026-07-01 • via Nuitee
D
Diane • solo_traveller • us
9
Pros:

I couldn't decide on a place and man was I happy to have picked this one!! It's located right off of the highway and near to everything you need. The bed and pillows were amazing. I always love how New Mexico serves green chilies everywhere for every meal. I travel a lot and this was the best Continental breakfast I've ever had, seriously. Scrambled eggs that didn't seem fake, with beans, sausage, and green chilies. It was delicious.

2026-07-01 • via Nuitee
F
Frank • family_with_children • us
7
It was ok, pool not working but not mentioned on site.
Pros:

Sad, eggs

Cons:

If you're going to offer beans/green chili then you should also offer tortillas. No waffles, no gravy or potatoes 😕

2026-07-01 • via Nuitee
J
Jeff • solo_traveller • us
8
Cons:

Traffic/road work. Not the hotel's fault.

2026-06-30 • via Nuitee
W
Witt • couple • gb
8
Good location - recommended
Pros:

Location
Parking
Good sized room
Comfortable bed

Cons:

Breakfast a little disappointing

2026-06-30 • via Nuitee
M
Mulrenin • extended_group • us
10
2026-06-30 • via Nuitee
J
Jo • couple • us
10
We would definitely stay here again.
Pros:

Breakfast was good, front desk was helpful, room was very quiet, bedding was appropriate for the season.

Cons:

The cost of the laundry was more than I expected. Room was a little smaller that I would have liked but it worked.

2026-06-29 • via Nuitee
E
Ephraim • solo_traveller • us
10
2026-06-29 • via Nuitee
B
Benjamin • family_with_children • us
9
2026-06-29 • via Nuitee
E
Edi • solo_traveller • us
10
2026-06-27 • via Nuitee