Inn at Santa Fe, SureStay Collection by Best Western

Hotels
•
SureStay Collection by Best Western
8.2 (1524 reviews)
8376 Cerrillos Road , Santa Fe , us

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Sauna
See all facilities

Review Highlights

Pros:
Clean and comfortable
Good breakfast options
Friendly setting
Cons:
Staff attitude issues
Cleanliness concerns
Limited availability of amenities

Categories

Cleanliness
7.63
Some reviews indicated cleanliness concerns, particularly with mold and dust.
Service
8.3
The service was generally good, but there were a few negative comments about staff attitude.
Location
8.64
Location was frequently mentioned positively, with easy access to main attractions.
Room Quality
7.89
Rooms were described as comfortable but some were noted as small.
Amenities
8.12
The amenities were generally appreciated, though there were suggestions for improvement.
Value for Money
8.48
Guests felt the hotel offered good value, especially with the provided breakfast.
Food and Beverage
8.23
Breakfast received positive remarks; however, some guests noted limited availability.
Overall Experience
8.3
Overall stay was satisfactory with guests expressing intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:28

Property Description

Convenient Location near Santa Fe Plaza
Located just minutes away from the Santa Fe Plaza, the SureStay Collection by Best Western Inn at Santa Fe offers a prime spot for exploring the city's attractions.

Modern Amenities and Comfortable Accommodations
Experience comfort and convenience in the contemporary guestrooms equipped with free Wi-Fi, flat-screen TVs, and ergonomic work desks. Enjoy additional amenities like refrigerators, microwaves, and coffeemakers for a pleasant stay.

Relaxing Facilities and Complimentary Breakfast
Unwind by the outdoor swimming pool or stay active in the fitness center before indulging in a delicious full American breakfast. Take advantage of the social area with a cozy fireplace and large TV for a relaxing evening.

Book your stay at the SureStay Collection by Best Western Inn at Santa Fe for a memorable and enjoyable experience.

Important information:

On-site parking is available for one car per reserved accommodations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABQ

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 1524 reviews
Cleanliness: 7.63
Service: 8.3
Location: 8.64
Room Quality: 7.89
Amenities: 8.12
Value for Money: 8.48
Food and Beverage: 8.23
Overall Experience: 8.3
J
Joey • solo_traveller • us
7
2026-04-17 • via Nuitee
E
Enrique • couple • us
10
Pros:

The room was cozy and the beds were comfortable.

Cons:

N/a

2026-04-17 • via Nuitee
R
ruth • couple • us
10
2026-04-17 • via Nuitee
T
Teresa • solo_traveller • us
9
2026-04-17 • via Nuitee
M
Manuel • couple • us
8
2026-04-16 • via Nuitee
C
Cristina • couple • us
10
We will reserve there again. Thx.
Pros:

The southwest decor was real nice. The room was comfortable. Breakfast was super delicious.

Cons:

No complaints.

2026-04-15 • via Nuitee
E
Ethan • couple • us
7
Our visit in Santa Fe
Pros:

The location was decent and close enough to these places we came to the city for.

Cons:

The hotel is a little aged and the parking is limited but we managed to find a space each time we needed to.

2026-04-13 • via Nuitee
D
Deborah • solo_traveller • us
7
A good, budget option.
Pros:

The room was clean and comfortable. The location is good (close to the interstate). WiFi was fine and parking was plentiful and seemed safe.

Cons:

The fitness center is mediocre. The treadmill worked but does not incline. The orbital was noisy and the fans on it didn't work. There was no AC in the room, so it was quite warm. The hotel also says they have EV charging, but it is nothing more than outdoor plugs for a Level 1 charger (if you have one in your car).

2026-04-13 • via Nuitee
I
Ioannis • family_with_children • nl
6
A budget‑friendly, highway‑convenient base with helpful staff and solid essentials.
Pros:

Location for road travelers: Convenient highway access on the south side of Santa Fe; straightforward drive to the Plaza, Meow Wolf, and shopping corridors.
Value inclusions: Competitive rates with complimentary breakfast, Wi‑Fi, and parking make it cost‑effective for a quick stop.
Comfort essentials: Beds and A/C/heating meet basic expectations; hot water pressure is dependable for post‑drive showers.
Practical amenities: Small fitness room, hot tub/pool (seasonal), and in‑room mini‑fridge/microwave in many rooms suit road trips and families.
Professional staff: Courteous front desk and efficient check‑in help smooth late arrivals and early departures.

Cons:

Aging interiors: Décor and fixtures feel dated, with visible wear in some rooms and hallways; bathrooms would benefit from refreshes.
Breakfast quality: Complimentary breakfast is convenient but basic; selection and freshness can vary by day.
Inconsistent upkeep: Occasional housekeeping misses (dust, replenishment) and minor maintenance issues (slow drains, HVAC hum).
Distance from core sights: Not walkable to the historic Plaza; rideshare or driving/parking are typically required for dining and attractions.

2026-04-13 • via Nuitee
L
Loretta • extended_group • us
10
Pros:

I always stay at Inn of Santa Fe when I have training for NMCD. Customer Service is amazing!

Cons:

I think the pancake machine is not cooking the pancakes all the way.

2026-04-13 • via Nuitee
• couple • us
10
2026-04-12 • via Nuitee
• family_with_children • us
9
2026-04-12 • via Nuitee
Z
Zoe • couple • us
10
This is our fourth stay at this hotel. It is our go to place when in Santa Fe.
Pros:

Clean, quiet, gentle I’d breakfast and great value.

2026-04-09 • via Nuitee
J
JOÃO • family_with_children • br
8
Razoável
Pros:

Quarto

Cons:

Localização do quarto distante e difícil de achar

2026-04-09 • via Nuitee
G
Griggs • couple • us
10
First time staying there and will stay again
Pros:

Clean, kitchen, pet friendly

Cons:

This is really stupid but I never looked at this hotel chain because the name and logo didn’t catch my attention and look a bit cartoonish.

2026-04-09 • via Nuitee
R
Rosemary • solo_traveller • us
7
Pros:

Value price, cleanliness, staff attentiveness, warm hospitality, change of room second night due to noise level of street traffic. I highly recommend this hotel and will continue to stay there.

Cons:

I believe the hot breakfast items could use some variations. The ice machines on the first & second floors could use repair/replacement.

2026-04-08 • via Nuitee
• couple • us
10
2026-04-06 • via Nuitee
T
Thomas Raeven • family_with_children • be
10
Pros:

Grande chambre, proche de l'autoroute, personnel sympathique

Cons:

Poils et cheveux dans la salle de bain...

2026-04-06 • via Nuitee
A
Ariel • couple • us
8
Comfortable room at a great price
Pros:

Room was comfortable, nice pool area and yay for hot breakfast

Cons:

Only two conplaints were the black out curtain didn't cover the entire window so the room was not as dark as I prefer and the high school group used up all the hot water so the shower was luke warm

2026-04-06 • via Nuitee
S
Shelley • couple • us
10
2026-04-06 • via Nuitee